ScanUnlimited vs Zonka Feedback
Take a look at how
ScanUnlimited
and
Zonka Feedback
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
ScanUnlimited
scores
4.3
out of 5 from
70
reviews, while
Zonka Feedback
has been rated
4.7
out of 5 from
65
reviews.
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Methodology
ScanUnlimited
4.3
( 70 )
Zonka Feedback
4.7
( 65 )
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At a Glance
Overview
ScanUnlimited is a wholesale product-sourcing SaaS for Amazon sellers: upload supplier price lists (CSV/Excel) and ScanUnlimited matches each line to Amazon listings, returning live Amazon data (pricing, fees, Buy Box status, offers), sales-rank history, ROI/profit estimates, filtering, saved pre... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Zonka Feedback is a customer experience and feedback-management platform that captures feedback across multiple channels (email, SMS, WhatsApp, in-product, websites, kiosks, offline), measures NPS/CSAT/CES, analyzes open-text feedback with AI (themes, sentiment, entity extraction), enables case/t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Limited (Free)
$0.00
/ month
Unlimited
$70.00
/ month
Unlimited Plus
$100.00
/ month
Free trial available
Free plan available
Billing type
Usage Based
Custom Quote
Contact Us
Pros and Cons
- Meaningful free tier (10,000 items/file, 1 upload/month).
- Very high scan speed (300,000+ items/hr; 600,000+ on Plus).
- Depth of Amazon-specific data: fees, offers, Buy Box, Keepa history.
- Robust filtering, saved presets, multipack and currency adjustments.
- Paid plans effectively intended as annual commitments; monthly options more expensive or unclear.
- Limited integrations beyond Amazon and Keepa; not suitable for non-Amazon marketplaces.
- Some users report throttling or slower scan speeds after UI updates.
- Support is email-only; no phone or live chat verified.
- Some reports of inaccurate Amazon fee calculations in edge cases.
- Broad feedback collection channels (digital, in-product, kiosks, offline).
- Strong AI analytics for sentiment, themes and entity extraction.
- Deep integrations with popular CRMs and helpdesks (native mappings).
- Real-time alerts, workflows and closed-loop case management.
- Multi-location and hierarchical reporting suitable for chains and distributed ops.
- Pricing is not fully transparent; custom quotes required and public rates are limited.
- On-premises / self-hosting is not documented; SaaS-centric deployment.
- Some vendor details (founding year, headquarters, full tech stack) are not publicly verifiable.
- White-labeling terms and limits are not fully documented in public materials.
Reviewer's Segments
Small Business
72.86%
Mid Market
14.29%
Enterprise
12.86%
Small Business
73.85%
Mid Market
21.54%
Enterprise
4.62%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- Knowledge Base
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
0
We could not find any integrations for this product.
Total integrations:
8
- Airtable
- Freshdesk
- Help Scout
- HubSpot
- Intercom
- Pipedrive
- Slack
- Zapier
Top Alternatives
Categories
No common categories found.
