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Methodology
Shippo
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At a Glance
Overview
ShipBob is a full‑stack fulfillment platform combining third‑party logistics (3PL) services and proprietary fulfillment software. It provides order and inventory management, distributed warehousing, shipping/carrier selection and rate optimization, returns processing, branded packaging and kittin... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Shippo is a multi-carrier shipping API and dashboard that enables e-commerce merchants, platforms and 3PL/logistics providers to compare rates, generate shipping labels, validate addresses, track shipments, manage returns, and embed branded post-purchase experiences. It supports connecting stores... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Usage Based
Storage Fees (bin, shelf, pallet)
$5.00
/ month
Storage Fees (shelf)
$10.00
/ month
Receiving Inventory (per inbound order)
$25.00
/ month
Storage Fees (pallet)
$40.00
/ month
Minimum Monthly Spend (Growth)
$275.00
/ month
Fulfillment (quote-based)
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter (Free)
$0.00
/ month
Pro overage (labels > 10,000/month)
$0.08
/ month
Pro
$17.00
/ month
Premier (Enterprise)
Contact Us
Pros and Cons
- Proprietary WMS and strong developer API with sandbox environment.
- Distributed inventory network enabling 2‑day express shipping across continental U.S.
- Broad integrations with ecommerce platforms, marketplaces, ERPs and subscription tools.
- Supports returns management and branded/custom packaging.
- Expert-led onboarding and multiple support channels; dedicated success managers for larger clients.
- No publicly published fixed price tiers for fulfillment; pricing is quote-based which complicates forecasting.
- Storage, receiving and fulfillment fees are composed of multiple line items and can accumulate.
- Lot/serial/batch tracking support not clearly documented publicly and may require confirmation for regulated/traceability use cases.
- Some user feedback indicates occasional inconsistencies in support quality at scale.
- Transparent pricing with a free Starter tier (30 labels/month)
- API access included at all tiers
- Access to deep carrier discounts without requiring huge volumes
- Many integrations with major e-commerce platforms and marketplaces; ability to connect your own carriers
- Feature-rich: address validation, branded tracking, estimated delivery dates, automations, returns
- Starter plan charges a per-label fee ($0.05) when connecting your own carrier
- Advanced features (dedicated account manager, more user seats, unlimited shipments) only on Premier (custom) tier
- Pricing per label overages can add up if volume is very high beyond thresholds
- Some features like localized UI languages, CLI tools, or open-source version not available or not clearly documented
- For very high volume or very complex logistics workflows, competitors might offer richer custom workflow or WMS features
Reviewer's Segments
Small Business
89.72%
Mid Market
10.28%
Enterprise
0.0%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
6
- Appy Pie
- BigCommerce
- BigCommerce Enterprise
- GoDaddy Website Builder
- Godaddy Hosting
- Gorgias
- Klaviyo
- Shift4Shop
- Shopify
- SiteGround
- Squarespace
- Webflow
- Wix
- Wix Ecommerce
- WooCommerce
- Zapier
Total integrations:
14
- Appy Pie
- BigCommerce
- BigCommerce Enterprise
- GoDaddy Website Builder
- Godaddy Hosting
- Gorgias
- Klaviyo
- Shift4Shop
- Shopify
- SiteGround
- Squarespace
- Webflow
- Wix
- Wix Ecommerce
- WooCommerce
- Zapier
Top Alternatives
Categories
Common categories include: Shipping Software.
Company Details
- By ShipBob, Inc.
- Located in Chicago, Illinois, USA (120 N Racine Ave, Suite 100, Chicago, IL 60607)
- Founded in 2014
- By Popout, Inc. (Shippo)
- Located in San Francisco, California, USA
- Founded in 2013
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