SendPulse vs Smartsupp

Take a look at how SendPulse and Smartsupp stack up against each other across pricing, features, and support using feedback from real users like yourself. SendPulse scores 4.6 out of 5 from 478 reviews, while Smartsupp has been rated 4.7 out of 5 from 361 reviews.
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SendPulse Email Marketing Software logo

SendPulse

$5000 credits per year for startups
4.6

( 478 )

Smartsupp Live Chat Software logo

Smartsupp

4.7

( 361 )

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At a Glance
SendPulse Email Marketing Software logo
SendPulse
Starting at:
$7.00/month
Smartsupp Live Chat Software logo
Smartsupp
Starting at:
$25.50/month
Overview
SendPulse Email Marketing Software logo
SendPulse
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SendPulse
View 4 images
SendPulse Screenshots
SendPulse screenshot 1
SendPulse screenshot 2
SendPulse screenshot 3
SendPulse screenshot 4
Smartsupp Live Chat Software logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
Smartsupp screenshot 1
Smartsupp screenshot 2
Smartsupp screenshot 3
Smartsupp screenshot 4
Smartsupp screenshot 5
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Pricing
SendPulse Email Marketing Software logo
SendPulse
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$7.00
/ month
Pro
$8.00
/ month
Enterprise
$11.00
/ month
See all pricing
Smartsupp Live Chat Software logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
Pros and Cons
SendPulse Email Marketing Software logo
SendPulse
Pros
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Cons
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Smartsupp Live Chat Software logo
Smartsupp
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
SendPulse Email Marketing Software logo
SendPulse
Small Business
88.91%
Mid Market
9.21%
Enterprise
1.88%
Smartsupp Live Chat Software logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
Deployment
SendPulse Email Marketing Software logo
SendPulse
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Smartsupp Live Chat Software logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SendPulse Email Marketing Software logo
SendPulse
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Smartsupp Live Chat Software logo
Smartsupp
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
SendPulse Email Marketing Software logo
SendPulse
  • Documentation
Smartsupp Live Chat Software logo
Smartsupp
  • Documentation
Integrations
SendPulse Email Marketing Software logo
SendPulse
Total integrations: 12
  • Automate.io
  • Drupal
  • Folderly
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot CRM
  • Involve.Me
  • Jimdo
  • Joomla
  • Kommo
  • Kontent.ai
  • Lightspeed Retail
  • MySQL
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Typeform
  • Warmy
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
Smartsupp Live Chat Software logo
Smartsupp
Total integrations: 16
  • Automate.io
  • Drupal
  • Folderly
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot CRM
  • Involve.Me
  • Jimdo
  • Joomla
  • Kommo
  • Kontent.ai
  • Lightspeed Retail
  • MySQL
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Typeform
  • Warmy
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
SendPulse Email Marketing Software logo
SendPulse
See all alternatives
Smartsupp Live Chat Software logo
Smartsupp
See all alternatives
Company Details
SendPulse Email Marketing Software logo
SendPulse
  • By SendPulse
  • Located in Wilmington, Delaware, United States
  • Founded in 2015
Smartsupp Live Chat Software logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013