Smith.ai Live Website Chat vs Helpshift

Take a look at how Smith.ai Live Website Chat and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Smith.ai Live Website Chat scores 4.8 out of 5 from 21 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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Smith.ai Live Website Chat Logo

Smith.ai Live Website Chat

4.8

( 21 )

Helpshift Logo

Helpshift

4.3

( 379 )

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At a Glance
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Starting at:
$240.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smith.ai Live Website Chat
View 5 images
Smith.ai Live Website Chat Screenshots
Smith.ai Live Website Chat screenshot 1
Smith.ai Live Website Chat screenshot 2
Smith.ai Live Website Chat screenshot 3
Smith.ai Live Website Chat screenshot 4
Smith.ai Live Website Chat screenshot 5
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Total integrations: 42
  • AWeber
  • Agile CRM
  • AppsFlyer
  • Asana
  • BigCommerce
  • Bitrix24
  • Capsule CRM
  • Clio
  • Constant Contact
  • Copper
  • Desk.com
  • Drip
  • Dropbox Business
  • Follow Up Boss
  • Freshdesk
  • Freshsales
  • GetResponse
  • Gmail
  • GoTo Connect
  • Godaddy Hosting
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Grasshopper
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Keap
  • Kit
  • Lawmatics
  • Mailshake
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • MyCase
  • Nextiva
  • Nutshell
  • PayPal Payments Pro
  • Pipedrive
  • Playvox
  • PracticePanther
  • Redtail CRM
  • Reisift
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Streak
  • SurveyMonkey
  • Thryv
  • Trello
  • Twilio
  • Twitter
  • Wave
  • Wise Agent
  • Zapier
  • Zendesk
  • Zoho CRM
  • iContact
Helpshift Logo
Helpshift
Total integrations: 28
  • AWeber
  • Agile CRM
  • AppsFlyer
  • Asana
  • BigCommerce
  • Bitrix24
  • Capsule CRM
  • Clio
  • Constant Contact
  • Copper
  • Desk.com
  • Drip
  • Dropbox Business
  • Follow Up Boss
  • Freshdesk
  • Freshsales
  • GetResponse
  • Gmail
  • GoTo Connect
  • Godaddy Hosting
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Grasshopper
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Keap
  • Kit
  • Lawmatics
  • Mailshake
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • MyCase
  • Nextiva
  • Nutshell
  • PayPal Payments Pro
  • Pipedrive
  • Playvox
  • PracticePanther
  • Redtail CRM
  • Reisift
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Streak
  • SurveyMonkey
  • Thryv
  • Trello
  • Twilio
  • Twitter
  • Wave
  • Wise Agent
  • Zapier
  • Zendesk
  • Zoho CRM
  • iContact
Top Alternatives
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • By Smith.ai
  • Located in Palo Alto, California, United States
  • Founded in 2015
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012