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Methodology
SnapEngage
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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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SnapEngage is a company built on the founder’s passion for connecting people and working towards successful outcomes and customer engagement. Their goal is to empower companies with the tools that will facilitate better human connection and communication through features that support improved int... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
No pricing information available
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Bitrix24
- Calendly
- Click2Magic
- ClickDesk
- Desk.com
- Freshdesk
- Freshsales
- Groove
- Helpdesk
- Highrise
- LivePerson
- Nimble
- Olark
- Pinecone
- Pipedrive
- Shopify
- Sitecore Experience Manager
- TeamViewer
- Teamwork
- UserVoice
- WooCommerce
- Zowie
Total integrations:
14
- Bitrix24
- Calendly
- Click2Magic
- ClickDesk
- Desk.com
- Freshdesk
- Freshsales
- Groove
- Helpdesk
- Highrise
- LivePerson
- Nimble
- Olark
- Pinecone
- Pipedrive
- Shopify
- Sitecore Experience Manager
- TeamViewer
- Teamwork
- UserVoice
- WooCommerce
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By SnapEngage
- Located in Boulder, Colorado, United States
- Founded in 2008
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