SupportBee vs Supportbench
Take a look at how SupportBee and Supportbench stack up against each other across pricing, features, and support using feedback from real users like yourself. SupportBee scores 4.2 out of 5 from 5 reviews, while Supportbench has been rated 4.9 out of 5 from 80 reviews.
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Start selling digital products with Crevio
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs). It offers features such as multi-channel support, reporting, and analytics to help companies deliver personalize... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
No pricing information available
Reviewer's Segments
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
Small Business
65.0%
Mid Market
26.25%
Enterprise
8.75%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
24
- Agile CRM
- Asana
- Bitbucket
- Breeze
- Capsule CRM
- Flowdock
- FreshBooks
- Freshdesk
- GitHub
- Google Calendar
- Harvest
- Highrise
- HubSpot
- Intercom
- Jira
- Kanbanery
- Microsoft Teams
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Redbooth
- Redmine
- Salesforce Sales Cloud
- Slack
- Sprintly
- Streak
- Stripe
- Teamwork
- Trello
- Twilio
- Yammer
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
16
- Agile CRM
- Asana
- Bitbucket
- Breeze
- Capsule CRM
- Flowdock
- FreshBooks
- Freshdesk
- GitHub
- Google Calendar
- Harvest
- Highrise
- HubSpot
- Intercom
- Jira
- Kanbanery
- Microsoft Teams
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Redbooth
- Redmine
- Salesforce Sales Cloud
- Slack
- Sprintly
- Streak
- Stripe
- Teamwork
- Trello
- Twilio
- Yammer
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
Common categories include: Help Desk Software.
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