Supportbench vs Helpdesk

Take a look at how Supportbench and Helpdesk stack up against each other across pricing, features, and support using feedback from real users like yourself. Supportbench scores 4.9 out of 5 from 80 reviews, while Helpdesk has been rated 4.6 out of 5 from 30 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Supportbench Logo

Supportbench

4.9
(80)
Helpdesk Logo

Helpdesk

4.6
(30)
Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
Supportbench Logo
Supportbench
Pricing not provided by vendor
Helpdesk Logo
Helpdesk
Pricing not provided by vendor
Overview
Supportbench Logo
Supportbench
SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs). It offers features such as multi-channel support, reporting, and analytics to help companies deliver personalize... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Supportbench - Supportbench Homepage
View 1 images
Supportbench Screenshots
Supportbench Homepage
Supportbench Homepage
Helpdesk Logo
Helpdesk
HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket creation, assignment, tracking, prioritization, agent collaboration, automation, reporting, and integration with ot... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpdesk - Helpdesk Homepage
View 1 images
Helpdesk Screenshots
Helpdesk Homepage
Helpdesk Homepage
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Supportbench Logo
Supportbench
No pricing information available
Helpdesk Logo
Helpdesk
No pricing information available
Reviewer's Segments
Supportbench Logo
Supportbench
Small Business
65.0%
Mid Market
26.25%
Enterprise
8.75%
Helpdesk Logo
Helpdesk
Small Business
60.0%
Mid Market
36.67%
Enterprise
3.33%
Deployment
Supportbench Logo
Supportbench
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpdesk Logo
Helpdesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Supportbench Logo
Supportbench
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Helpdesk Logo
Helpdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Supportbench Logo
Supportbench
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helpdesk Logo
Helpdesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Supportbench Logo
Supportbench
Total integrations: 16
  • AWeber
  • Agile CRM
  • Asana
  • Authorize.Net
  • Bill.com
  • Birdeye
  • Capsule CRM
  • Chargify
  • ClickUp
  • Crazy Egg
  • Delighted
  • Doodle
  • Ecwid
  • Expensify
  • Facebook
  • FreshBooks
  • Freshchat
  • Freshdesk
  • Freshservice
  • Front
  • Google Calendar
  • Google Forms
  • Google Workspace
  • Gorgias
  • Heap
  • HelloSign
  • Hotjar
  • HubSpot
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Inspectlet
  • Instapage
  • Intercom
  • Jira
  • Kayako
  • Kissmetrics
  • Klaviyo
  • LiveAgent
  • Lucky Orange
  • Mailjet
  • Medallia
  • Microsoft Power Automate
  • Microsoft Teams
  • Mixpanel
  • Nimble
  • Nutshell
  • Omnisend
  • Pipedrive
  • Piwik PRO
  • Podium
  • Qualtrics
  • Recurly
  • Salesflare
  • Salesforce Sales Cloud
  • SessionCam
  • Shopify
  • Slack
  • Smartlook
  • Streak
  • Stripe
  • SysAid
  • Trello
  • Trustpilot
  • Twilio
  • Twitter
  • Typeform
  • VWO
  • Vision Helpdesk
  • Wave
  • Wufoo
  • Zapier
  • Zendesk
  • Zoho Desk
Helpdesk Logo
Helpdesk
Total integrations: 58
  • AWeber
  • Agile CRM
  • Asana
  • Authorize.Net
  • Bill.com
  • Birdeye
  • Capsule CRM
  • Chargify
  • ClickUp
  • Crazy Egg
  • Delighted
  • Doodle
  • Ecwid
  • Expensify
  • Facebook
  • FreshBooks
  • Freshchat
  • Freshdesk
  • Freshservice
  • Front
  • Google Calendar
  • Google Forms
  • Google Workspace
  • Gorgias
  • Heap
  • HelloSign
  • Hotjar
  • HubSpot
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Inspectlet
  • Instapage
  • Intercom
  • Jira
  • Kayako
  • Kissmetrics
  • Klaviyo
  • LiveAgent
  • Lucky Orange
  • Mailjet
  • Medallia
  • Microsoft Power Automate
  • Microsoft Teams
  • Mixpanel
  • Nimble
  • Nutshell
  • Omnisend
  • Pipedrive
  • Piwik PRO
  • Podium
  • Qualtrics
  • Recurly
  • Salesflare
  • Salesforce Sales Cloud
  • SessionCam
  • Shopify
  • Slack
  • Smartlook
  • Streak
  • Stripe
  • SysAid
  • Trello
  • Trustpilot
  • Twilio
  • Twitter
  • Typeform
  • VWO
  • Vision Helpdesk
  • Wave
  • Wufoo
  • Zapier
  • Zendesk
  • Zoho Desk
Top Alternatives
Supportbench Logo
Supportbench
See all alternatives
Helpdesk Logo
Helpdesk
See all alternatives
Categories

Common categories include: Help Desk Software.