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Methodology
WhatConverts
4.9
( 154 )
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At a Glance
Overview
Wati is a SaaS platform for businesses to manage marketing, sales and support via messaging channels (primarily WhatsApp, plus Instagram, Facebook, RCS, SMS and TikTok). It provides a shared/team inbox, chatbots (no-code), AI agents and copilot, automation workflows, campaign broadcasting, CRM/sa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
WhatConverts is an all-in-one SaaS lead tracking and attribution platform that captures leads from phone calls, web forms, chats, e-commerce and offline events; centralizes lead management; attributes leads to campaigns/keywords/landing pages; provides custom and pre-built reporting including mul... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Perpetual License
Custom domain (add-on)
$50.00
one-time
Growth
$59.00
/ month
Pro
$119.00
/ month
Business
$279.00
/ month
Dedicated server (add-on)
$1000.00
/ month
PAYG (India)
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Tracking
$30.00
/ month
Plus
$60.00
/ month
Pro
$100.00
/ month
Elite
$160.00
/ month
Agency Plan
Contact Us
Pros and Cons
- Unified platform combining messaging, marketing, sales and support
- Strong WhatsApp Business API support with AI enhancements (agents, copilot, translation)
- Broad integration library and documented APIs/webhooks
- Mobile apps for iOS and Android included
- 7-day free trial without payment details
- Pricing can be complex: message-based pricing plus add-ons and regional differences
- Some advanced features (webhooks, integrations, Instagram inbox) are locked behind higher tiers or unavailable on PAYG
- Automation trigger and chatbot session limits can be restrictive at high volumes unless upgraded
- Reported issues with support responsiveness and onboarding in some reviews
- Round-robin assignment and phone-number masking are missing or plan-limited
- Broad lead capture across phone, forms, chat, eCommerce and offline sources
- Strong attribution and reporting (campaign, keyword, multi-touch customer journey)
- Advanced features including AI insights, call transcription and sentiment analysis
- Extensive integrations with ad platforms, CRMs, forms and reporting tools
- Transparent tiered pricing with included usage credits
- Top-tier features (customer journey, multi-channel attribution) gated to higher plans
- Additional costs for extended recording storage, transcription and premium add-ons
- Dashboard/UI is English-centric with limited full UI localization
- No CLI or open-source offering; no self-hosted deployment option
- Heavy usage above included quotas can increase overall costs
Reviewer's Segments
Small Business
81.4%
Mid Market
16.74%
Enterprise
1.86%
Small Business
85.06%
Mid Market
12.99%
Enterprise
1.95%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
8
- ApexChat
- BigCommerce
- Bitrix24
- Calendly
- HubSpot
- HubSpot CRM
- Instapage
- Intercom
- Klaviyo
- Leadpages
- Pipedrive
- Shopify
- Unbounce
- WooCommerce
- Zapier
- Zoho CRM
Total integrations:
12
- ApexChat
- BigCommerce
- Bitrix24
- Calendly
- HubSpot
- HubSpot CRM
- Instapage
- Intercom
- Klaviyo
- Leadpages
- Pipedrive
- Shopify
- Unbounce
- WooCommerce
- Zapier
- Zoho CRM
Top Alternatives
Categories
No common categories found.
Company Details
- By Clare.ai Limited (Wati)
- Located in Hong Kong, Hong Kong
- Founded in 2020
- By WhatConverts
- Located in Charlotte, North Carolina, USA
- Founded in 2014
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