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Methodology
WhatConverts
4.9
( 154 )
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5.0
(1)
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At a Glance
Overview
Whale is an AI-powered SaaS platform that helps teams build, share, train, and manage process documentation (SOPs), onboarding/training flows, compliance materials, and policies. It automates parts of documentation via AI, supports multimedia capture (screen recording, video, step recorder), vide... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
WhatConverts is an all-in-one SaaS lead tracking and attribution platform that captures leads from phone calls, web forms, chats, e-commerce and offline events; centralizes lead management; attributes leads to campaigns/keywords/landing pages; provides custom and pre-built reporting including mul... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Team
$99.00
/ month
Scale
$249.00
/ month
Advance
$499.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Tracking
$30.00
/ month
Plus
$60.00
/ month
Pro
$100.00
/ month
Elite
$160.00
/ month
Agency Plan
Contact Us
Pros and Cons
- Comprehensive feature set combining documentation, training and compliance
- AI tools reduce manual effort (video-to-SOP, AI drafts, auto-translation)
- Strong sharing and access controls (permissions, versioning, QR codes)
- Tiered plans for small teams up to enterprise with advanced controls
- Wide integrations via Zapier and built-in HRIS/SSO features
- Advanced features (API, SCIM, approval workflows) are behind Enterprise tier
- Some features are listed as "coming soon" (e.g., AI voiceovers)
- No self-hosting or open-source option
- Unclear if full accredited LMS-style certifications are supported
- Broad lead capture across phone, forms, chat, eCommerce and offline sources
- Strong attribution and reporting (campaign, keyword, multi-touch customer journey)
- Advanced features including AI insights, call transcription and sentiment analysis
- Extensive integrations with ad platforms, CRMs, forms and reporting tools
- Transparent tiered pricing with included usage credits
- Top-tier features (customer journey, multi-channel attribution) gated to higher plans
- Additional costs for extended recording storage, transcription and premium add-ons
- Dashboard/UI is English-centric with limited full UI localization
- No CLI or open-source offering; no self-hosted deployment option
- Heavy usage above included quotas can increase overall costs
Reviewer's Segments
Small Business
73.21%
Mid Market
26.79%
Enterprise
0.0%
Small Business
85.06%
Mid Market
12.99%
Enterprise
1.95%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- Knowledge Base
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
5
- ApexChat
- BambooHR
- BigCommerce
- Calendly
- HubSpot
- Instapage
- Intercom
- Leadpages
- Notion
- Pipedrive
- Shopify
- Slack
- Typeform
- Unbounce
- WooCommerce
- Zapier
Total integrations:
12
- ApexChat
- BambooHR
- BigCommerce
- Calendly
- HubSpot
- Instapage
- Intercom
- Leadpages
- Notion
- Pipedrive
- Shopify
- Slack
- Typeform
- Unbounce
- WooCommerce
- Zapier
Top Alternatives
Categories
No common categories found.
Company Details
- By Whale
- Located in Ghent, Belgium
- Founded in 2018
- By WhatConverts
- Located in Charlotte, North Carolina, USA
- Founded in 2014
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