Suggested products
Zendesk Chat vs SendPulse Comparison
At a Glance
Live Chat Software
Email Marketing Software
Overview
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs…. Learn more
Enterprise
Mid Market
Small Business
SendPulse
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it… Learn more
Enterprise
Mid Market
Small Business
Pricing
Suite Team
$49
Per Month
Suite Growth
$79
Per Month
Suite Professional
$99
Per Month
Suite Enterprise
$150
Per Month
Free Trial Available
Pricing Available
Free
$0
per month
Standard
$7
per month
Pro
$8
per month
Enterprise
$11
per month
Free Plan Available
Pricing Available
Pros & Cons
Zendesk Chat Pros
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
Zendesk Chat Cons
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
SendPulse Pros
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
SendPulse Cons
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
Screenshots
Zendesk Chat
SendPulse
Videos
Zendesk Chat
SendPulse
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Mobile Web
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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