Zendesk Support Suite vs Brevo Marketing Platform
Take a look at how
Zendesk Support Suite
and
Brevo Marketing Platform
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Zendesk Support Suite
scores
4.3
out of 5 from
5770
reviews, while
Brevo Marketing Platform
has been rated
4.5
out of 5 from
689
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Zendesk Support Suite
4.3
( 5,770 )
Brevo Marketing Platform
4.5
( 689 )
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At a Glance
Overview
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Lite
$25.00
/ month
Premium
$65.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Transactional and autoresponder mail options are available
- Offers 40,000 free emails monthly
- Design templates are well designed and very responsive
- Unable to recognize additional fields such as gender and date
- Limited third party integration
Reviewer's Segments
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Small Business
81.57%
Mid Market
15.09%
Enterprise
3.34%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
60
- Aircall
- Asana
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Dropbox
- Dropbox Business
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Forms
- Harvest
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- LiveWebinar
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- OneDrive
- PayPal Payments Pro
- Pipedrive
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Total integrations:
16
- Aircall
- Asana
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Dropbox
- Dropbox Business
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Forms
- Harvest
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- LiveWebinar
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- OneDrive
- PayPal Payments Pro
- Pipedrive
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Brevo Inc.
- Located in San Francisco, CA, United States
- Founded in 2015
