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Zendesk Support Suite vs HubSpot Service Hub Comparison

Zendesk Support Suite vs HubSpot Service Hub Comparison

Zendesk Support Suite
HubSpot Service Hub

At a Glance

4.3

Help Desk Software

Starting at $49

Per Month

4.4

Help Desk Software

Starting at $50

Per Month

Overview

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

HubSpot Service Hub

Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Starter

$50

Per Month

Professional

$890

Per Month

Enterprise

$3,600

Per Month

See Pricing Details

Free Plan Available

Pricing Available

Pros & Cons

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

HubSpot Service Hub Pros

  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.

HubSpot Service Hub Cons

  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.

Screenshots

Zendesk Support Suite

HubSpot Service Hub

Videos

Zendesk Support Suite

How to: Using webhooks at Zendesk

HubSpot Service Hub

Neil Patel’s 5 Solutions To Marketers' Biggest Challenges

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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