Suggested products
Zendesk Support Suite vs Respond.io Comparison
At a Glance
Help Desk Software
Customer Communications Management Software
Overview
Zendesk Support Suite
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so… Learn more
Enterprise
Mid Market
Small Business
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It’s highly customizable and handles high volume messages. Learn more
Enterprise
Mid Market
Small Business
Pricing
Suite Team
$49
Per Month
Suite Growth
79
Per Month
Suite Professional
$99
Per Month
Suite Enterprise
$150
Per Month
Free Trial Available
Pricing Available
Team
$99
Per Month
Business
$299
Per Month
Enterprise
Custom
Per Month
Free Trial Available
Pricing Available
Pros & Cons
Zendesk Support Suite Pros
There is not sufficient information
Zendesk Support Suite Cons
There is not sufficient information
Respond.io Pros
There is not sufficient information
Respond.io Cons
There is not sufficient information
Screenshots
Zendesk Support Suite
Respond.io
Videos
Zendesk Support Suite
Respond.io
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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