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Zendesk Support Suite vs Smith.ai Live Website Chat Comparison
At a Glance
Help Desk Software
Live Chat Software
Overview
Zendesk Support Suite
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so… Learn more
Enterprise
Mid Market
Small Business
Smith.ai Live Website Chat
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize m… Learn more
Enterprise
Mid Market
Small Business
Pricing
Suite Team
$49
Per Month
Suite Growth
79
Per Month
Suite Professional
$99
Per Month
Suite Enterprise
$150
Per Month
Free Trial Available
Pricing Available
Starter
$240
Per Month
Basic
$420
Per Month
Pro
$900
Per Month
Pricing Available
Pros & Cons
Zendesk Support Suite Pros
There is not sufficient information
Zendesk Support Suite Cons
There is not sufficient information
Smith.ai Live Website Chat Pros
There is not sufficient information
Smith.ai Live Website Chat Cons
There is not sufficient information
Screenshots
Zendesk Support Suite
Smith.ai Live Website Chat
Videos
Zendesk Support Suite
Smith.ai Live Website Chat
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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