Zoho CRM Plus vs Bitrix24
Take a look at how Zoho CRM Plus and Bitrix24 stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho CRM Plus scores 4.3 out of 5 from 41 reviews, while Bitrix24 has been rated 4.1 out of 5 from 515 reviews.
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At a Glance
Overview
Zoho CRM Plus provides a customer experience platform that lets you bridge the gap between your sales, marketing, and customer service teams so that you can ensure a seamless and exceptional customer experience. Zoho CRM Plus fuses tools like intelligent chatbots, sales automation, visitor tracki... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$57.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Reviewer's Segments
Small Business
56.1%
Mid Market
34.15%
Enterprise
9.76%
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
22
- Asana
- Basecamp
- Box
- Calendar
- Chat2Desk
- ChatArt
- DocuSign
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Microsoft Teams
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Xero
- Zapier
- tawk.to
Total integrations:
23
- Asana
- Basecamp
- Box
- Calendar
- Chat2Desk
- ChatArt
- DocuSign
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Microsoft Teams
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Xero
- Zapier
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
