BambooHR Reviews: 4.5/5 — Highly Rated

Its a great tool for HR. Great features.

Some of the functionality could be made slightly easier to use.

Helps teams collaborate better with recruitment.

It includes almost all HR aspects that we are dealing with so we have a lot information at one place. Customer support is fast and great. And great thing is that is not so expensive.

sometimes it lacks options that would be good for our company. For example, the most recent example is related to the benefit system. It is not available for non American countries. Also, it can be pretty hard to navigate through it (it could be more user friendly, especially part with Talent pools and reports).

Mantaining and organizating employee data as our company grows fast, Bamboo keeps old data and information whivh is especially beneficial for reports

Dashboard - some very good information instantly at fingertips

I cant create some reports that would be useful to me. Its definitely more american - i can't fine tune it to Canadian terms (ie. T4 is our taxation record); I would like to have more flexibility in creating my own types of fields - even with the new improvement, there is still gaps for me. Our leave policies and usage is not easy to manage in the system

personnel file management- we have a complicated structure of departments to divsions and sub divisions - along with status of employee - status or non-status.

I like the ease of use with Bamboo and ease of navigation. As an HR Partner, I use Bamboo a lot for my own internal review and it's easy to peruse and easy to "fix" info that needs to be updated.

In our deployment, we cannot splice out Title and Job Profile names. For a startup, this is a challenge because Titling is preferred to describe the day-to-day, and we don't have a super deep job architecture.

Integration of compensation and payroll has been clutch. It is easy to navigate and fix things on the backend, which is crucial for a smaller organization like mine.

User Friendly, easy to use and intuitive

Not much flexibility, no 360 review, should allow for more customisation

Providing automation

look, feel, ease of use, & access to reporting

it's minimal, especially when it comes to the Performance Review component

We primarily use BambooHR for workforce management - we now have a separate tool for performance reviews, and continue to use other tools for engagement surveys, payroll, benefits, etc.

I like the onboarding process and ease of bringing on new employees through the Bamboo system the best.

I do not like that credentials cannot have an attachment tied to the credential. You have to find the separate document in the document folder that associates with the credential each time.

Bamboo is solving our credential tracking and onboarding tracking.

The best thing about bamboo is that you can have one place for all your HR needs. As a employee I can check my days off , who is new in the company, anniversaries and more. Its very user friendly ,

I dont use it much because we also are using so many applications

I imagine this is a great tool for HR and as a user we need the company to have knowledge on how to implement it.

The system is quite simple an easy to use and is a good fit for small and mid sized companies that needs basic functionality that covers most needs you will have. There's also a really helpful library of videos to learn how to use and optimize the platform. This helps onboarding to a great extent. The platform also contains useful features such as engagement pusle checks that you in some cases need to pay a lot for if you would go for some of the larger competitors in the same space. Bamboo has invested in their design which makes it more enjoyable to use.

The main downside at the moment is the analytics capability that is weak so you need to extract data and do a lot of the analysis yourself. I also haven't been able to see any proof of AI capabilities and I haven't found an AI roadmap for the platform. I would definitely ask for this when considering an implementation as there are plug ins that would help you utilize the data but that would come with additional cost and data security cionsiderations.

It helps us to track absence, compensation, send and store agreements and other basic people admin needs. It also supports our performance management process and talent mapping initiatives. We are also considering to start using the platform for engagement data from next year.

simple, easy to use great candidate and employee management.

lack of features like managing endpoints, policies, documents, etc.

helped us to move out from manual trackers.

Easy to use, support staff are helpful once you get a hold of them.

The wait times for support have gone up a lot, not a lot that you can do with reporting (very simple reports), would love an integration with Ceridian

It's a basic HRIS that allows us to keep employee profiles online instead of a filing cabinet

User Freindly, easy to navigate and good customer service..

Lack of development of the app and due to that many reports cann not be created in BambooHR for the data that is availble in the app alraedy. When creating a report filtering is very limited.

Onbaording of a new employee is a great benefit Hiring and performance review feature is a great tools for our organization

Employee onboarding and offboarding automation Time sheets Documents uploads Very easy to use and learn Lots of features

Diffcuit to intergrate into payroll software

Time tracking Onboarding Offboarding Performance Reviews

Reporting, orga chart, integrations.....

calendar accesses, search options, admin rights distribution

Employee data up to date and organized, saving time, only source for all information

The thing that I probably like most about BambooHR is the ability to organize employee information. I like being able to add specific employee fields as well as job titles, preferences, employee classes, etc.

There are a lot of bugs in BambooHR. There are simple things that HR needs that BambooHR does not provide, like the ability to report to multiple managers, a lot of things in benefits administration, as well as some unhelpful and frankly quite rude support heros. It is like they don't know what it is like to work for HR, and they are trying to put out materials to help HR. It is not working as well as it should!!

They have solved a big problem in making payroll easier for us. We used to use Quickbooks but having Trax integrated with BambooHR has streamlined things a lot for us. The hiring process is pretty straight forward, but I would like to see a more appealing and aesthetic onboarding process, as well as the ability to add more things to the new hire packet.

Having all the information about the organization's staff, being able to generate reports about head count, locations, etc. Also, the possibility to track PTO, anniversaries, birthdays, who is out.

The timesheet tracking is not very customizable according to the organization's needs and areas of work we need to track. Also, the timesheet submission process doesn't allow to send reminders in advance of time and the tool doesn't force supervisors to approve the timesheets so they can remain open forever. The report generation is very basic so it doesn't allow to see advanced information to make decisions.

The management of the whole organization's staff, start date, end date, anniversaries, salaries, attaching pay slips. Currently, we're using the timesheet information but as I mention, it's not the best tool.

The employee experience is good in Bamboo. The way it presents time off and helps to connect people by providing options to share passions, welcome new hires, etc. is great.

Provisioning access is not great for more complex needs. Also, integrations with other tools seem to be very manual. Support is lacking in that I'd rather have the ability to pick up the phone and call my person for help versus using chat and email support.

Ability to do remote onboarding more efficient and provide access for employees to view their info.

easy to use and easy to train new hires how to use

not enough robust features for the company use

benefits: easy to use even for new people improvements: not robust enough

We like it that it has most of the essential HR-related tools and features. It is pretty user-friendly and intuitive. Covers more or less the entire hiring lifecycle.

Many of those features, especially ones implemented recently (i.e eNPS, time tracking etc) are not customizable and can't really be used as needed. ATS system is imperfect and requires a lot of improvements.

Hiring, Time Off tracking and requesting, eNPS. Onboarding, offboarding, storing documents. Been looking into a performance management tool - still about to set it up, but looks interesting

Customer services team is great, quick to reply, helpful

Limited space to customize certain aspects for example assessment questions in the Performance Management module.

reporting, managing the organizational structure

I like being able to track and keep an eye on your goals. You are able to update the progress throughout the entire year. The user interface is easy to use and navigate through.

I do not know if our company is taking full advantage of all the possible features, but the amount of information being stored is fairly limited. It would be nice to integrate this with our phone service software.

I am using it to manage my yearly goals and expectations. Also using it to keep track of any training and accomplishements I have achieved. Serves as a database for employee contacts and emergency notifications.

It is easy to track time off and see who is off on a particular day - especially with Working from home being a big part of the work life

I don't like that it tries to track salaries and whatnot. I'm sure there are settings to eliminate this

The biggest problem that we solved was being able to see who is on vacation. It makes our lives easier to simply click in and see everything we need to know. Additionally, it is nice having all our HR paperwork in one spot.

It is easy to use with minimal difficulty

No dedicated account manager, minimal customization, no real dashboard and the "ATS" is really for small companies with only one person using it because with multiple people using it, there is no way to differentiate anything- it is not built well.

Hiring, onboarding and HRIS primarily

user-friendly with possibility to set up very individual access roles

missing support to adapt the system to be able to use it for the entire employee life cycle and to be able to meet requests by business

Recruiting screening by managers reporting functions allows to generate fast ad-hoc reports

Its personalized with pictures and information about employees. For a large company this is a nice tool to have

At times I feel like its too large to navigate and to locate topics easily.

I love bucketlist. Work environments can become a negative place at times. Bucketlist adds positivity and allows employees to provide accolades.

The platform interface is very warm and easy to use as an employee. Your dashboard contains lots of helpful widgets and for the most part it's intuitive to navigate and find what you need easily. The onboarding module is great and comprehensive. Being able to store documents right on the employee record and have them feed in from Onboarding is great!

It doesn't integrate with other systems! The reporting features need to be beefed up a little bit. You can't append anything onto a standard report for an individual pull which means you need to build an entirely new custom report. Also you can't create any user defined fields for employee records and reporting purposes. The labels for fields in reporting aren't great- instead of "Manager" the heading is "Reporting To." I just think there's a lot more that could be done with reporting. There's no way to pull the org chart in a pdf/printout that doesn't get completely distorted. PTO approvals get mixed up when managers are changed after a request has been made. Admins should be able to re-assign PTO requests to different managers.

I think it provides a friendly face to employees and a positive experience when using the platform. It's a solid HCM that covers the basics. We haven't needed to worry about creating employee personnel files elsewhere.

It is a lot faster than Sharepoint. It helps to store documents and files for employees.

The system is very restrictive in it's capabilities and customization features. For example, you can't set a default time zone for your area in the system and have the system remember it.

Onboarding employees and storing employee data.

Bamboo is great for sending offer letters and managing the employee database. User friendly.

A lot of manual work on the backend. Not great for a company hiring a ton of people.

Keeping our employee data on one location, and streamlining the onboarding process

I like the visual appearance, that it looks and feels like your own company intranet. The org chart feature is very useful

can't customize many features. Employee survey and performance management must be done how they have it set up and can't customize to fit company needs. Does not integrate with LinkedIn learning or Quickbooks.

We now have an applicant tracking system and can move the candidate to an employee. Gives the candidate a good experience and it helps a lot with on-boarding.

I love that I can request time off with the click of a button - and that I can see when everyone else is taking time off so I can plan accordingly. I can also see all my benefits and time off in one place, which is helpful.

I can imagine that for a larger team, it's kind of limited in its scope - but for a small remote team it works great.

We used to use spreadsheets and email for all of our HR needs - which was not effective as our team grew. BambooHR helps everyone literally be on the same page so we don't have to email our HR team constantly with questions.