Bettermode Reviews & Product Details

It's ability to integrate with our Saas platform and become a core integral feature we offer to our users.

I'd like to be able to filter and sort posts made by people in the community. I would also like to have notifications pop up similar to Facebook. and have highly targeted notifications/links to post that are most relevant to segments of users

benefits - building an ecosystem with our target market

I was very pleasantly surprised at how straightforward the implementation was. Our account manager Eli did a fantastic job walking us through the setup process and sharing useful recommendations based on her experience. Platform administration has also been very easy, and Tribe has proved very effective in activating our user base.

We did receive some feedback from users that the platform could have been more intuitive, particularly in the way content is aggregated / displayed on the news feed.

We are primarily using it for employee engagement, and it has been fantastic. The customizable, automated leaderboard was a major contributing factor in our decision and so far it has paid off since we finished the implementation a couple of months ago. Overall, I've been very happy with Tribe.

Our community is a space to provide feedback on our products and to foster a direct line of communication between our users and the product team. What we like about bettermode is that we can use the different spaces in the tool to ask questions, create forums, post ideas, hence attending the different needs of the purpose of our community.

Somethings we have to do manual,- like adding users to a group of spaces- and at the moment we would need to scale the community this might become complicated.

It is the platform we use as a centralized space to ask questions and scale communication with our final users while they are providing feedback to our team.

The support I've received from the team has been exceptional, and I'm impressed with the platform's continuous improvement based on customer feedback.

While I find Bettermode's platform valuable, I hope to see the addition of essential features like webinars and a mobile app version soon. These additions would significantly enhance community building and provide more flexibility for users.

Bettermode's multi-language interface and translation features have been instrumental in fostering a global community, breaking down language barriers and enabling users from diverse backgrounds to connect and collaborate seamlessly.

Tribe is a very good community/forum package: easy to set up, feature-rich, and well-designed. Tribe's team is extremely helpful and supportive, open for suggestions and happy to help - even with the Free product.

Push notifications are not integral, and although available via addons - they are still fairly difficult to set up.

Tribe enabled us to quickly create and deploy a community platform, with a well-rounded, stable, mobile-friendly solution.

I really like their customization tool - adding and removing blocks along with embedding, html, and their call to actions. I use them daily.

Although improved, the analytics could be refined more. Not having a native onboarding sequence for members makes it more difficult to onboard them properly therefore, they are not using the community optimally.

It is bringing together our members who are spread globally worldwide. It allows them to connect, share resources and best practices, and have a support system in an otherwise isolating career.

Tribe has been a good platform for laying the foundation for our community. I chose it for its intuitive, clean interface and overall functionality. Getting members to use it consistently is challenging. It's a good repository for information but it's not an effective way for members to communicate with each other.

Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful.

Connecting easily with busy people.

- Rich functionality - Good UI - Quick onboarding

- Misleading marketing & functionality - False advertisement of multi-language support - Censorship on the Tribe's own forum when providing raw feedback

None, since they lied about multi-language support.

The platform was great and had potential, but they will abandon you as soon as they get the chance leaving the following you created and the hard work you put in, in the trash.

They have horrible support and are willing to leave clients behind even if they supported them in the beginning. If you are building a community, might as well use Facebook, they will be here a while and this company, with the way they act, will not.

None, they deleted my account simply because they didn't want to bother upgrading my community to 2.0. It's not my fault I signed up at 1.0. Any question you ask is quickly removed.