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Bettermode
4.6
(89)
(Formerly Tribe)
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Bettermode Reviews & Product Details

Bettermode Overview
What is Bettermode?

Bettermode is the preferred community platform for SaaS and Software Companies designed to help businesses build relationships with their audience. The platform is highly customizable, ensuring a completely white-labeled experience, with tools for customer engagement and omnichannel notification for members. The platform features an excellent user interface, provides insightful analytics, and offers personalization and customization options that are difficult to match across other platforms.

Bettermode Categories on Findstack
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Bettermode Product Details
Segment
Small Business
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
Bettermode Pros and Cons
Pros
  • Members can log in with social media
  • Users can set up custom notifications
  • Coding control for developers for white labelling
  • Granular account access management
Cons
  • No built-in monetization tools
  • Limitations on the number of members you can have in each community
Bettermode Media
Bettermode video thumbnail
Bettermode - Bettermode Homepage
Bettermode Screenshots
Bettermode Homepage
Bettermode Homepage
Bettermode Integrations
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 19, 2025
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89 Bettermode Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Platform to grow your Saas Community"
What do you like best about Bettermode?

It's ability to integrate with our Saas platform and become a core integral feature we offer to our users.

What do you dislike about Bettermode?

I'd like to be able to filter and sort posts made by people in the community. I would also like to have notifications pop up similar to Facebook. and have highly targeted notifications/links to post that are most relevant to segments of users

What problems is Bettermode solving and how is that benefiting you?

benefits - building an ecosystem with our target market

Enterprise (> 1000 emp.)
Apr 26, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great customer service and implementation experience."
What do you like best about Bettermode?

I was very pleasantly surprised at how straightforward the implementation was. Our account manager Eli did a fantastic job walking us through the setup process and sharing useful recommendations based on her experience. Platform administration has also been very easy, and Tribe has proved very effective in activating our user base.

What do you dislike about Bettermode?

We did receive some feedback from users that the platform could have been more intuitive, particularly in the way content is aggregated / displayed on the news feed.

What problems is Bettermode solving and how is that benefiting you?

We are primarily using it for employee engagement, and it has been fantastic. The customizable, automated leaderboard was a major contributing factor in our decision and so far it has paid off since we finished the implementation a couple of months ago. Overall, I've been very happy with Tribe.

Enterprise (> 1000 emp.)
Jun 29, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Online community for users of tech app"
What do you like best about Bettermode?

Our community is a space to provide feedback on our products and to foster a direct line of communication between our users and the product team. What we like about bettermode is that we can use the different spaces in the tool to ask questions, create forums, post ideas, hence attending the different needs of the purpose of our community.

What do you dislike about Bettermode?

Somethings we have to do manual,- like adding users to a group of spaces- and at the moment we would need to scale the community this might become complicated.

What problems is Bettermode solving and how is that benefiting you?

It is the platform we use as a centralized space to ask questions and scale communication with our final users while they are providing feedback to our team.

Mid Market (51-1000 emp.)
May 15, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Feedback from ViewSonic"
What do you like best about Bettermode?

The support I've received from the team has been exceptional, and I'm impressed with the platform's continuous improvement based on customer feedback.

What do you dislike about Bettermode?

While I find Bettermode's platform valuable, I hope to see the addition of essential features like webinars and a mobile app version soon. These additions would significantly enhance community building and provide more flexibility for users.

What problems is Bettermode solving and how is that benefiting you?

Bettermode's multi-language interface and translation features have been instrumental in fostering a global community, breaking down language barriers and enabling users from diverse backgrounds to connect and collaborate seamlessly.

Small Business (50 or fewer emp.)
Apr 29, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to set up, feature-rich, and well-designed"
What do you like best about Bettermode?

Tribe is a very good community/forum package: easy to set up, feature-rich, and well-designed. Tribe's team is extremely helpful and supportive, open for suggestions and happy to help - even with the Free product.

What do you dislike about Bettermode?

Push notifications are not integral, and although available via addons - they are still fairly difficult to set up.

What problems is Bettermode solving and how is that benefiting you?

Tribe enabled us to quickly create and deploy a community platform, with a well-rounded, stable, mobile-friendly solution.

Mid Market (51-1000 emp.)
Sep 27, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great starting point for a small to medium community"
What do you like best about Bettermode?

I really like their customization tool - adding and removing blocks along with embedding, html, and their call to actions. I use them daily.

What do you dislike about Bettermode?

Although improved, the analytics could be refined more. Not having a native onboarding sequence for members makes it more difficult to onboard them properly therefore, they are not using the community optimally.

What problems is Bettermode solving and how is that benefiting you?

It is bringing together our members who are spread globally worldwide. It allows them to connect, share resources and best practices, and have a support system in an otherwise isolating career.

Small Business (50 or fewer emp.)
May 10, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Highly recommended at first"
What do you like best about Bettermode?

Tribe has been a good platform for laying the foundation for our community. I chose it for its intuitive, clean interface and overall functionality. Getting members to use it consistently is challenging. It's a good repository for information but it's not an effective way for members to communicate with each other.

What do you dislike about Bettermode?

Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful.

What problems is Bettermode solving and how is that benefiting you?

Connecting easily with busy people.

Small Business (50 or fewer emp.)
Sep 27, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Falls short of expectations & misleads users"
What do you like best about Bettermode?

- Rich functionality - Good UI - Quick onboarding

What do you dislike about Bettermode?

- Misleading marketing & functionality - False advertisement of multi-language support - Censorship on the Tribe's own forum when providing raw feedback

What problems is Bettermode solving and how is that benefiting you?

None, since they lied about multi-language support.

Small Business (50 or fewer emp.)
Mar 24, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Building A Community? Go Elsewhere."
What do you like best about Bettermode?

The platform was great and had potential, but they will abandon you as soon as they get the chance leaving the following you created and the hard work you put in, in the trash.

What do you dislike about Bettermode?

They have horrible support and are willing to leave clients behind even if they supported them in the beginning. If you are building a community, might as well use Facebook, they will be here a while and this company, with the way they act, will not.

What problems is Bettermode solving and how is that benefiting you?

None, they deleted my account simply because they didn't want to bother upgrading my community to 2.0. It's not my fault I signed up at 1.0. Any question you ask is quickly removed.