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Bettermode Online Community Management Software logo
Bettermode
4.6

( 89 )

(Formerly Tribe)
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Bettermode Reviews: 4.6/5 — Highly Rated

Bettermode Overview
What is Bettermode?

Bettermode is the preferred community platform for SaaS and Software Companies designed to help businesses build relationships with their audience. The platform is highly customizable, ensuring a completely white-labeled experience, with tools for customer engagement and omnichannel notification for members. The platform features an excellent user interface, provides insightful analytics, and offers personalization and customization options that are difficult to match across other platforms.

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Ask Questions about Bettermode
What Bettermode is best for?
How does Bettermode compare to Discourse?
What are the pros and cons of Bettermode?
Bettermode Product Details
Segment
Small Business
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
Bettermode Pros and Cons
Pros
  • Members can log in with social media
  • Users can set up custom notifications
  • Coding control for developers for white labelling
  • Granular account access management
Cons
  • No built-in monetization tools
  • Limitations on the number of members you can have in each community
Bettermode Media
Bettermode video thumbnail
Bettermode - Bettermode Homepage
Bettermode Screenshots
Bettermode Homepage
Bettermode Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 16, 2026
Bettermode Online Community Management Software logo
89 Bettermode Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Feb 11, 2022
 Source
Overall Rating:
5.0
David A. avatar
David A.
Member Of The Board Of Trustees
Share
"Build community with ease"
What do you like best about Bettermode?

We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and they can all use our Tribe community, which they appreciate.

What do you dislike about Bettermode?

It used to be hard to remember passwords but tribe recently added SSO and Google/FB/LinkedIn sign in which makes it super easy for us. No complaints!

What problems is Bettermode solving and how is that benefiting you?

Building community Communication Sharing updates FAQ area

Small Business (50 or fewer emp.)
Feb 10, 2022
 Source
Overall Rating:
5.0
Ryan N. avatar
Ryan N.
Co Founder
Share
"Outstanding customer support"
What do you like best about Bettermode?

Tribe as a software is great. However, the team behind Tribe have been oustanding in their willingness to help their customers. I have been surprised and very pleased.

What do you dislike about Bettermode?

Not much. I just hope more apps get introduced to v2. Otherwise it looks great.

What problems is Bettermode solving and how is that benefiting you?

I am trying to build a community - and Tribe is perfect for that.

Small Business (50 or fewer emp.)
Feb 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I can now recommend Tribe to everyone!"
What do you like best about Bettermode?

Tribe has worked continuously improving their products with v1 to v2 and have finally pulled through with their promise of allowing legacy members to migrate to new site. Special thanks to Dan Guzon who completely changed my opinion on tribe positively! Give tribe a go!

What do you dislike about Bettermode?

Slow in migration to new platform Needs to be more accurate with the deadline they give to customers. They also need to focus on matching the v2 features with the v1 (and improving upon them) but I am sure that is coming very soon, they are almost there!

What problems is Bettermode solving and how is that benefiting you?

Complete ownership of a community, instead of the risky option of having a facebook Group.

Small Business (50 or fewer emp.)
Dec 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"An extensible community software"
What do you like best about Bettermode?

The platform allows extensive customization. Amazing technical documentation and easy SSO configurations also made it easier to launch the community. We were also able to integrate the community into our existing tools and processes. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community simply by leveraging their developer platform.

What do you dislike about Bettermode?

This is not something I dislike, but I want to give a bit of advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex.

What problems is Bettermode solving and how is that benefiting you?

We are interested in creating a centralized online community for our customers so we can collaborate with them and help them engage with each other. In terms of benefits, the biggest one has been the amazing customer feedback we have collected with active participation from our product team.

Enterprise (> 1000 emp.)
Sep 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Tribe 2.0 is amazing!"
What do you like best about Bettermode?

The app store model is what makes this platform appealing. One can explore the apps and install the ones that best fit the requirements. In general, the platform is stable (barring few quirks here and there). Love the customization options and design elements they have captured from social networks. Considering this as your personalized LinkedIn Group designed where you have complete control.

What do you dislike about Bettermode?

Yet to see them build the ideation app which will be useful for us to collect feedback. We’re optimistic since this is on the roadmap.

What problems is Bettermode solving and how is that benefiting you?

We wanted a secure online platform to gather our customers so we can learn more about how our customers use our product and enable them to share their knowledge with each other.

Small Business (50 or fewer emp.)
Aug 28, 2021
 Source
Overall Rating:
5.0
OC
Oleksii C.
Director Of Operations
Share
"Private, Customizable social networking for your company/team/club/church or non-profit"
What do you like best about Bettermode?

We really appreciate the ability to customize every little aspect of the platform to provide our members with a polished and intuitive experience at the same time. 👏

What do you dislike about Bettermode?

We can't find much to dislike, but it would be great to have more integrations (which I'm sure are in the works). It would've been awesome to have a dedicated app for our Tribe community, but that's hard to implement given all the regulations that Apple and Google impose on their app markets.

What problems is Bettermode solving and how is that benefiting you?

At Asiya Shriners we love using Tribe to have a private online space to exchange our ideas, stay connected and more engaged with our membership.

Mid Market (51-1000 emp.)
Feb 03, 2021
 Source
Overall Rating:
5.0
CM
Celia M.
Cui Developer
Share
"Easy to use and integrate with other services"
What do you like best about Bettermode?

I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.

What do you dislike about Bettermode?

Nothing really to dislike. More features can be added but like all software, I am sure this will happen over time.

What problems is Bettermode solving and how is that benefiting you?

We're bringing our users together in a community so they can talk to each other about how they like to use and interact daily our software, and get more ideas on how we can improve our service. Clients are engaging even more than we anticipated and are even discussing shared ideas outside of our software relevant to their industry expertise, which is great in terms of bringing them all together.

Small Business (50 or fewer emp.)
Feb 03, 2021
 Source
Overall Rating:
5.0
TW
Todd W.
Ceo
Share
"Absolutely LOVE the flexibility of Tribe's platform!"
What do you like best about Bettermode?

The flexibility of adding whatever feature sets you want to each instance of your community is amazing. Its not bogged down with every conceivable feature in the base platform making it much quicker to load and manage.

What do you dislike about Bettermode?

I wish it had an easier way to embed certain groups into other sites etc.

What problems is Bettermode solving and how is that benefiting you?

Im trying to create a community I can use to communicate easier with my clients etc. We are also building several instances for our clients for their individual groups and client interfacing.

Small Business (50 or fewer emp.)
Jan 05, 2021
 Source
Overall Rating:
5.0
Carlos M. avatar
Carlos M.
Medical Cannabis Grower/ Breeder
Share
"Very convenient design tools"
What do you like best about Bettermode?

I love that they offer message in many ways like Facebook messenger, telegraph and one other that is internal only. They have a great platform to design your own Tribe.

What do you dislike about Bettermode?

The only part I do not like is that they have no notifications for your browser only email notifications

What problems is Bettermode solving and how is that benefiting you?

Creating a cannabis social media for all cannabis and hemp enthusiasts to enjoy and be free to show off what they grow and make

Small Business (50 or fewer emp.)
Nov 03, 2020
 Source
Overall Rating:
5.0
AC
Aila C.
Founder
Share
"Tribe is the perfect solution for our online membership community"
What do you like best about Bettermode?

The Rooted Collaborative just launched our membership portal on Tribe to house our global community of Black, Indigenous , and Woman of Color fundraisers. It's been such a joy to connect with each other through Tribe not just professionally, but also personally with the features Tribe offers to join different subgroups within the portal. It feels like we have our own private social media channel that we can customize not just on the admin side, but for users as well. We love it here!

What do you dislike about Bettermode?

I am enjoying my experience with Tribe so I don't have much to add here. I think it is very user friendly.

What problems is Bettermode solving and how is that benefiting you?

Tribe allows us to have a centralized place for our members to convene with each other, as well as receive communicated from us that is exclusive to our paid members.