Unclaimed: Are you working at Bettermode?
Bettermode Reviews: 4.6/5 — Highly Rated
Bettermode is the preferred community platform for SaaS and Software Companies designed to help businesses build relationships with their audience. The platform is highly customizable, ensuring a completely white-labeled experience, with tools for customer engagement and omnichannel notification for members. The platform features an excellent user interface, provides insightful analytics, and offers personalization and customization options that are difficult to match across other platforms.
| Segment |
Small Business
|
|---|---|
| Ease of use |
Beginner
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Email/Help Desk, FAQs/Forum |
| Training | Documentation |
| Languages | English |
Bettermode Pros and Cons
- Members can log in with social media
- Users can set up custom notifications
- Coding control for developers for white labelling
- Granular account access management
- No built-in monetization tools
- Limitations on the number of members you can have in each community
Compare Bettermode with other popular tools in the same category.
- Extensive onboarding process with customer success. - Continued platform innovations and considerations for the product roadmap--Bettermode listens to their customers. - Customer success seems genuinely interested in helping me reach my goals with my community. - Quick responsiveness. - Very open to feedback and ideas - Extensive knowledge base resources, webinars, etc. - Bettermode uses their platform to support its customers' communities.
- No negative experiences working with Bettermode team.
- Bettermode is helping our customers by providing more opportunities to engage with our team. - Customers can learning about and using our products by accessing readily available knowledge base / resources within our community. - Propagating knowledge to whole team within our customer organizations might reduce repetitive support tickets requesting the same input.
The Bettermode platform is feature rich and flexible, which makes deploying your new social site easy and creative. The team at Bettermode is also great to work with.
Candidly, the worst thing about the product is the name. I like Tribe better, but it doesn't matter since we're white labeling their product.
In a few short months, we have built out a robust community that delivers: 1. Customer Collaboration 2. Documentation Delivery 3. Learning & Development 4. Social Good Platform
A comunidade possui vários recursos configuráveis e de fácil entendimento. O Seo também é configurável.
Poucos relatórios, mas geralmente eles implementam o que é sugerido.
Listagem de envio de convites pelos membros da Comunidade.
№1 the ease of use of "Design Studio" which basically allows you to customize the community using block-based builder. №2 The platform has all in-built we needed features for a community. № 3 It priced about 1/2 of what the competitors were asking!
Can't come up with anything at the moment. it has comprehensive API which allows developers to build custom solutions on top of the platform, in case we want to develop custom solutions ( in the future)
Collecting feedback and keeping the community engaged and excited. It helps us connect to our customers in a deeper way and allows us to learn about their needs and how to serve them better.
I have been looking for a platform like this for over a year. I have been extremely happy with Tribe as I built my own social media platform. Is is easy to set-up and use. I get to see more posts from friends that are normally filtered by other platforms. I highly recommend people to build their own Tribe.
Some of your friends may take time to join. You just have to remind them. Don't get frustrated. Just tell them that you miss hearing from them. They'll join.
Tribe Community Platform allows me to learn from others. Over time I will be able to contribute more for others.
I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value.
I like that right when I'm about to say "Hmm..I wish they had this feature", the product team releases a video showcasing that they are literally ACTIVELY creating that feature. It's like they know what I'm thinking before I even think it.
Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once.
Elegant appearance, full of function, easy to manage and customize the platform.
The old version 1.0 is full of functions. We are going to move to version 2.0 and it is still lacking some functions, especially the language that makes my community is more frustrated because our community is not the native English speakers.
I want to write a blog but that doesn't have good contact and relationship with the clients. The community with a news feed function is a suitable solution that helps me and my client understand each other.
Features like CNAME, SSO, spaces, upvoting, Q&A, member profile options, cookie consent, community moderation, and more make it useful for our company.
I don't 'dislike' anything really but I do look forward Tribe 2.0 adding 1.0 features like social login, messaging, spam control, virtual currency, and more.
Giving our learners a space to connect, ask questions, seek input and feedback, etc.
I like that my team & I can grow our community in a scalable way, while also keeping current members engaged and active.
I can't think of anything that it is missing at this time.
Doing so much manual work and not having one place only to manage our people.
I love the user interface, the simplicity of use, and the amazing features. They have the features you NEED to run a community. It is one of the best platforms out there for a community. I am truly in love.
Currently missing an app feature which is essential when trying to ensure people switch from a platform like Facebook to an outside community.
I'm providing a high touch, exclusive community outside the confines of social media networks and also reducing distractions while learning and providing value.
We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and they can all use our Tribe community, which they appreciate.
It used to be hard to remember passwords but tribe recently added SSO and Google/FB/LinkedIn sign in which makes it super easy for us. No complaints!
Building community Communication Sharing updates FAQ area
Tribe as a software is great. However, the team behind Tribe have been oustanding in their willingness to help their customers. I have been surprised and very pleased.
Not much. I just hope more apps get introduced to v2. Otherwise it looks great.
I am trying to build a community - and Tribe is perfect for that.
Tribe has worked continuously improving their products with v1 to v2 and have finally pulled through with their promise of allowing legacy members to migrate to new site. Special thanks to Dan Guzon who completely changed my opinion on tribe positively! Give tribe a go!
Slow in migration to new platform Needs to be more accurate with the deadline they give to customers. They also need to focus on matching the v2 features with the v1 (and improving upon them) but I am sure that is coming very soon, they are almost there!
Complete ownership of a community, instead of the risky option of having a facebook Group.
The platform allows extensive customization. Amazing technical documentation and easy SSO configurations also made it easier to launch the community. We were also able to integrate the community into our existing tools and processes. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community simply by leveraging their developer platform.
This is not something I dislike, but I want to give a bit of advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex.
We are interested in creating a centralized online community for our customers so we can collaborate with them and help them engage with each other. In terms of benefits, the biggest one has been the amazing customer feedback we have collected with active participation from our product team.
The app store model is what makes this platform appealing. One can explore the apps and install the ones that best fit the requirements. In general, the platform is stable (barring few quirks here and there). Love the customization options and design elements they have captured from social networks. Considering this as your personalized LinkedIn Group designed where you have complete control.
Yet to see them build the ideation app which will be useful for us to collect feedback. We’re optimistic since this is on the roadmap.
We wanted a secure online platform to gather our customers so we can learn more about how our customers use our product and enable them to share their knowledge with each other.
We really appreciate the ability to customize every little aspect of the platform to provide our members with a polished and intuitive experience at the same time. 👏
We can't find much to dislike, but it would be great to have more integrations (which I'm sure are in the works). It would've been awesome to have a dedicated app for our Tribe community, but that's hard to implement given all the regulations that Apple and Google impose on their app markets.
At Asiya Shriners we love using Tribe to have a private online space to exchange our ideas, stay connected and more engaged with our membership.
I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.
Nothing really to dislike. More features can be added but like all software, I am sure this will happen over time.
We're bringing our users together in a community so they can talk to each other about how they like to use and interact daily our software, and get more ideas on how we can improve our service. Clients are engaging even more than we anticipated and are even discussing shared ideas outside of our software relevant to their industry expertise, which is great in terms of bringing them all together.
The flexibility of adding whatever feature sets you want to each instance of your community is amazing. Its not bogged down with every conceivable feature in the base platform making it much quicker to load and manage.
I wish it had an easier way to embed certain groups into other sites etc.
Im trying to create a community I can use to communicate easier with my clients etc. We are also building several instances for our clients for their individual groups and client interfacing.
I love that they offer message in many ways like Facebook messenger, telegraph and one other that is internal only. They have a great platform to design your own Tribe.
The only part I do not like is that they have no notifications for your browser only email notifications
Creating a cannabis social media for all cannabis and hemp enthusiasts to enjoy and be free to show off what they grow and make
The Rooted Collaborative just launched our membership portal on Tribe to house our global community of Black, Indigenous , and Woman of Color fundraisers. It's been such a joy to connect with each other through Tribe not just professionally, but also personally with the features Tribe offers to join different subgroups within the portal. It feels like we have our own private social media channel that we can customize not just on the admin side, but for users as well. We love it here!
I am enjoying my experience with Tribe so I don't have much to add here. I think it is very user friendly.
Tribe allows us to have a centralized place for our members to convene with each other, as well as receive communicated from us that is exclusive to our paid members.
Tribe has added value to membership in our trade association, especially during a time when in-person events and meetings cannot happen. We created an Online Community on Tribe at a fraction of the cost of what competitors are charging. This Online Community allows our members to ask questions and engage with us virtually! We have received great feedback so far from our members and people love joining our Community as it is so simple to use and requires zero onboarding. In terms of customizability, Tribe offers a Community platform for the biggest tech geeks and for beginners. Whether you want to add your own code to make it your own or if you want to keep it as is and add your logo and change the colors, the platform is incredibly user friendly and easy to use! Go Tribe!
There’s really nothing not to like about Tribe!
It’s helping us connect with members during a virtual time
The features and apps within the service. That they have a free plan that works for most organizations and businesses seeking to foster a better relationship with customers and employees.
Customization is only by CSS, if you are not familiar with the coding it may appear cumbersome.
Tribe allows me to connect with my community members in real-time, private messaging and by posts. The service helps streamline communication vs being scattered with other messaging on social platforms.
Tribe is an amazing platform for the community building. User can customize the UI and Experience of the user with custom fields. Providing multiple apps plugins like Amplitude, Sendgrid, Telegram, Google Analytics, SSO, Zapier etc. are awesome and very easy to implement with basic tech knowledge only. I would recommend to Tribe to everyone who wants to build the community from scratch without any coding efforts.
Need to work on some suggestions which I already gave to the team and they are working on it. Like adding Live sessions like FB live and Youtube Live.
Building moms community. Very easy to use the platform and not too much technical.
I’m so impressed with Tribe that as soon as I saw everything it could do, I set up two accounts! Tribe gives me the opportunity to stay connected with my community, and it is beyond easy to use. Having a well-designed platform like this, makes the experience positive for all users, and this includes the admin role. Importantly, I’ve not experienced any downtime issues with either of my two Tribe sites. I also looked closely at the team behind Tribe before investing, and I am impressed by their roadmap and responsiveness to my questions. I’m so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.
I find Tribe hard to fault, so I'm not going to add anything just to fill in a box.
I'm able to stay connected with my audience and easily coordinate community interactions. Tribe gives me a centralized way to gather important feedback about my audience.
Tribe is one of easiest self service community platform out there. The quality of the software and the ease of use truly makes it an outstanding experience for our members. I also have always been a big fan of trying technology before an upgrade which helped us gain the trust we needed. I would highly recommend tribe to organizations looking to strengthen their brand and build credibility with their customers.
I wish it had more community members to community members workflows. Where coaches and advisors can use it to manage their business.
We created an place where experts come together to discuss the Future Of Work.
I love that there are a lot of features that you can add, it's simplicity, and lots of ways to customize it.
No ability to do live streaming, and some features that I would like to have require an upgrade to another tier.
I was able to take my group membership from email to having an independent platform. I was also able to transition my Facebook group into using tribe instead.
I’m using the free version of Tribe right now while establishing it as a platform with my users. It was really easy to set up and great quality considering there’s no payment needed! I understand there are more features with the paid version, which as my platform grows I’ll be very interested to check them out. So far our experience has been great and Tribe suits our needs perfectly.
There are a couple of tweaks that would make the experience better but they're very minor. Things like, when inviting members, being able to save your invite message so it's there the next time, or letting you know when you've already invited a user.
I'm using it as an alternative to a facebook group, essentially. It's a space for my customers to interact and discuss their products every month. My customer base is quite political and many have objections to Facebook and Amazon (who own Goodreads which would have been our other option) so Tribe provides a space that's not tainted with all of these ethical problems.
Tribe has been an excellent way for our members to interact with each other, share new ideas, get feedback, and ask questions. It has all the aspects of a social platform, but it's private and customized to our needs.
I could have liked to upload larger files to share with my members.
Staying in touch with the members was easy. People like to discuss different topics and gain feedback from each other.
I was looking for an alternative to Facebook for our networked community to interact in a modern intuitive environment to replace cumbersome BuddyPress and I think we have found just what we want with tribe.co. Learning curve is not too steep and support appears to be excellent.
SSO option only available with most expensive subscription.
Currently moving to own domain. Users are already interacting in a way they did not with previous groups and forums.
Easiness of platform and all in-built features for a community.
Hashtag support should be there in the free version.
Connecting testers with an online community.