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Bettermode
4.6
(89)
(Formerly Tribe)
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Bettermode Reviews & Product Details

Bettermode Overview
What is Bettermode?

Bettermode is the preferred community platform for SaaS and Software Companies designed to help businesses build relationships with their audience. The platform is highly customizable, ensuring a completely white-labeled experience, with tools for customer engagement and omnichannel notification for members. The platform features an excellent user interface, provides insightful analytics, and offers personalization and customization options that are difficult to match across other platforms.

Bettermode Categories on Findstack
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Crevio
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5.0
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$29.00/month
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Bettermode Product Details
Segment
Small Business
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
Bettermode Pros and Cons
Pros
  • Members can log in with social media
  • Users can set up custom notifications
  • Coding control for developers for white labelling
  • Granular account access management
Cons
  • No built-in monetization tools
  • Limitations on the number of members you can have in each community
Bettermode Media
Bettermode video thumbnail
Bettermode - Bettermode Homepage
Bettermode Screenshots
Bettermode Homepage
Bettermode Homepage
Bettermode Integrations
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 23, 2025
Bettermode Logo
89 Bettermode Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Apr 08, 2020
 Source
Overall Rating:
4.0
MS
Matthias Schwehm S.
Ownership
Share
"Great opportunity for sharing knowledge and making money"
What do you like best about Bettermode?

To me, Tribe is a great business opportunity. It's like having "your own FB", but without the ads, without millions of cat videos, without all those millions of posts you do no want to see or read (if you do not want them as the host). If you take a small amount of money from every user, you can make a lot of money. That's my business goal in using Tribe.

What do you dislike about Bettermode?

Dislike? Probably a possibility of adding audio files directly would be great.

What problems is Bettermode solving and how is that benefiting you?

Sharing knowledge, giving the opportunity to others for sharing their knowledge, gaining followers.

Small Business (50 or fewer emp.)
Feb 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I can now recommend Tribe to everyone!"
What do you like best about Bettermode?

Tribe has worked continuously improving their products with v1 to v2 and have finally pulled through with their promise of allowing legacy members to migrate to new site. Special thanks to Dan Guzon who completely changed my opinion on tribe positively! Give tribe a go!

What do you dislike about Bettermode?

Slow in migration to new platform Needs to be more accurate with the deadline they give to customers. They also need to focus on matching the v2 features with the v1 (and improving upon them) but I am sure that is coming very soon, they are almost there!

What problems is Bettermode solving and how is that benefiting you?

Complete ownership of a community, instead of the risky option of having a facebook Group.

Small Business (50 or fewer emp.)
Dec 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"An extensible community software"
What do you like best about Bettermode?

The platform allows extensive customization. Amazing technical documentation and easy SSO configurations also made it easier to launch the community. We were also able to integrate the community into our existing tools and processes. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community simply by leveraging their developer platform.

What do you dislike about Bettermode?

This is not something I dislike, but I want to give a bit of advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex.

What problems is Bettermode solving and how is that benefiting you?

We are interested in creating a centralized online community for our customers so we can collaborate with them and help them engage with each other. In terms of benefits, the biggest one has been the amazing customer feedback we have collected with active participation from our product team.

Enterprise (> 1000 emp.)
Sep 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Tribe 2.0 is amazing!"
What do you like best about Bettermode?

The app store model is what makes this platform appealing. One can explore the apps and install the ones that best fit the requirements. In general, the platform is stable (barring few quirks here and there). Love the customization options and design elements they have captured from social networks. Considering this as your personalized LinkedIn Group designed where you have complete control.

What do you dislike about Bettermode?

Yet to see them build the ideation app which will be useful for us to collect feedback. We’re optimistic since this is on the roadmap.

What problems is Bettermode solving and how is that benefiting you?

We wanted a secure online platform to gather our customers so we can learn more about how our customers use our product and enable them to share their knowledge with each other.

Small Business (50 or fewer emp.)
Oct 31, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Community Platform"
What do you like best about Bettermode?

The features and apps within the service. That they have a free plan that works for most organizations and businesses seeking to foster a better relationship with customers and employees.

What do you dislike about Bettermode?

Customization is only by CSS, if you are not familiar with the coding it may appear cumbersome.

What problems is Bettermode solving and how is that benefiting you?

Tribe allows me to connect with my community members in real-time, private messaging and by posts. The service helps streamline communication vs being scattered with other messaging on social platforms.

Mid Market (51-1000 emp.)
Sep 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best community platforms on the market!"
What do you like best about Bettermode?

Tribe is one of easiest self service community platform out there. The quality of the software and the ease of use truly makes it an outstanding experience for our members. I also have always been a big fan of trying technology before an upgrade which helped us gain the trust we needed. I would highly recommend tribe to organizations looking to strengthen their brand and build credibility with their customers.

What do you dislike about Bettermode?

I wish it had more community members to community members workflows. Where coaches and advisors can use it to manage their business.

What problems is Bettermode solving and how is that benefiting you?

We created an place where experts come together to discuss the Future Of Work.

Small Business (50 or fewer emp.)
Sep 14, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Loving Tribe!"
What do you like best about Bettermode?

I love that there are a lot of features that you can add, it's simplicity, and lots of ways to customize it.

What do you dislike about Bettermode?

No ability to do live streaming, and some features that I would like to have require an upgrade to another tier.

What problems is Bettermode solving and how is that benefiting you?

I was able to take my group membership from email to having an independent platform. I was also able to transition my Facebook group into using tribe instead.

Small Business (50 or fewer emp.)
Sep 14, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super easy"
What do you like best about Bettermode?

I’m using the free version of Tribe right now while establishing it as a platform with my users. It was really easy to set up and great quality considering there’s no payment needed! I understand there are more features with the paid version, which as my platform grows I’ll be very interested to check them out. So far our experience has been great and Tribe suits our needs perfectly.

What do you dislike about Bettermode?

There are a couple of tweaks that would make the experience better but they're very minor. Things like, when inviting members, being able to save your invite message so it's there the next time, or letting you know when you've already invited a user.

What problems is Bettermode solving and how is that benefiting you?

I'm using it as an alternative to a facebook group, essentially. It's a space for my customers to interact and discuss their products every month. My customer base is quite political and many have objections to Facebook and Amazon (who own Goodreads which would have been our other option) so Tribe provides a space that's not tainted with all of these ethical problems.

Small Business (50 or fewer emp.)
Aug 19, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent"
What do you like best about Bettermode?

Tribe has been an excellent way for our members to interact with each other, share new ideas, get feedback, and ask questions. It has all the aspects of a social platform, but it's private and customized to our needs.

What do you dislike about Bettermode?

I could have liked to upload larger files to share with my members.

What problems is Bettermode solving and how is that benefiting you?

Staying in touch with the members was easy. People like to discuss different topics and gain feedback from each other.

Small Business (50 or fewer emp.)
Jun 17, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quick and easy setup"
What do you like best about Bettermode?

We have find the tribe technical staff to be very quick to respond to any questions. From setup to going live took only half an hour, after that we had visitors flowing in and signing up after doing a mail shot pointing people to the new community.

What do you dislike about Bettermode?

no out of office hours support, would be nice to be able to chat out of hours,

What problems is Bettermode solving and how is that benefiting you?

Bringing those not on facebook together into one place.

Mid Market (51-1000 emp.)
Jun 17, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The Best Place to Engage with Coworkers!"
What do you like best about Bettermode?

It is intuitive and easy to use. People enjoy using it because it reads like a familiar social media platform while protecting their private social media accounts from there professional circles. Our organization's Social Committee was looking for a platform that would help us to stay virtually connected with our coworkers at the beginning of the COVID-19 pandemic. We needed something that would be interactive and read like a Facebook page or another social media platform, but without the hassle of sharing your social media with your coworkers when it might contain some personal information. Tribe has been the perfect outlet for this. It allows us to post funny memes, keep conversations going and even set up events like contests, "questions of the day" and host theme days with our coworkers -- which keeps all of us in touch with the fun work culture of our organization. The best part, is you are starting with a clean profile template that is not connected to other social media platforms, and can stay as professional or casual as it needs to be. We love tribe and definitely intend to continue using it! I recommend for any organization that is having difficulty keeping employee engagement open in these unprecedented times.

What do you dislike about Bettermode?

It would be nice to have more options to upload photos on regular posts. Right now it seems like we can only upload them in the "Discussion Thread" format. Other than that, it's really fantastic. Wouldn't change a thing!

What problems is Bettermode solving and how is that benefiting you?

Employee Engagement is a huge factor. The best part of our organization is its people and our strong teams. It was essential for us to find a way to keep our positive culture moving in the right direction when the pandemic hit, and this has been the perfect space for us.

Small Business (50 or fewer emp.)
Apr 07, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect fit"
What do you like best about Bettermode?

Tribe is easy to set up and easy to use. We appreciate being able to set up a community platform that we can create and curate ourselves. It's exactly what we were looking for!

What do you dislike about Bettermode?

Can't think of anything! It's worked exactly as we wanted.

What problems is Bettermode solving and how is that benefiting you?

Wanted an online community that wasn't part of a big social media platform

Mid Market (51-1000 emp.)
Jul 14, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Bettermode provides a great community platform"
What do you like best about Bettermode?

Easy to navigate and organize. Intuitive layout and functionality.

What do you dislike about Bettermode?

Wish there was more hands-on training initially. Training is mainly pushed to their online library for self teaching.

What problems is Bettermode solving and how is that benefiting you?

Connecting people, one-stop hub for info and updates.

Mid Market (51-1000 emp.)
Apr 28, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best community provider!"
What do you like best about Bettermode?

Bettermode not only privedes s an extensive range of features and support within the community but also allows you to contribute and "co-develop" future of community together

What do you dislike about Bettermode?

We are CET company and Bettermode's HQ and CS team are in US, hence we have limited "common time" when we can collaborate together Additionally having a slack channel for comms with team would be more effective compared to email

What problems is Bettermode solving and how is that benefiting you?

- Bettermode allowed us to integrate community within our product (not "external" like FB for instance) - Great variety of features for moderation - Good level of customisation to fit the needs

Mid Market (51-1000 emp.)
Sep 10, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Create your Tribe - secure and branded"
What do you like best about Bettermode?

We managed to create a much powerful version of Facebook Groups with Tribe. It is customizable and the data is completely under the company’s control. We like the simplicity of Spaces and Collection to give a structure to the community. Easy SSO setup helped us get started quickly with a friendly login experience for our existing customers.

What do you dislike about Bettermode?

The app store needs to improve with more apps to select and configure. We’re waiting for virtual currency and advanced gamification features.

What problems is Bettermode solving and how is that benefiting you?

Our goal was to build a modern online community where our audience can share their knowledge and get help from peers. Our community is relatively new but we’re seeing good engagement and people coming together to support each other.

Mid Market (51-1000 emp.)
Jan 06, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy Setup, Great Features"
What do you like best about Bettermode?

Super fast setup, easy learning curve, had just what we needed in terms of features.

What do you dislike about Bettermode?

Some features we wanted aren't currently available, but the support team and developers seem very open to and appreciative of suggestions and ideas based on our needs.

What problems is Bettermode solving and how is that benefiting you?

Our clients are using the platform to communicate with shareholders and family members, while others are connecting teams to resolve and share creative ideas. Another client is using the platform for customer support and a knowledge base.

Small Business (50 or fewer emp.)
Dec 03, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing solution that enabled me to keep in touch with family over lockdown"
What do you like best about Bettermode?

Tribe is a great and easy platform to make a social media. When I found tribe I was very pleased when I saw that they had a free plan because it meant that it wouldn’t cost me anything and I was making my tribe for our family to connect over lockdown (as younger children wouldn’t have been allowed facebook or Instagram) so I looked for a safer alternative where I could add everyone and only them meaning the children wouldn’t be getting followed by strangers. Since then I have recommended Tribe to one of my friends who owns a school and they have implemented it for there students to stay in touch and also we have made one for students and staff to keep in touch in my own boarding house. For anyone who owns a business is part of a large family or would even like to start a random community with people they don’t know, i completely recommend Tribe as it is very easy to get started and their team is always happy to help.

What do you dislike about Bettermode?

If they had to improve something it would be really nice if they had a mobile app although you can add it to your home screen on apple devices. Another great thing would be to have more layout options like one a bit more like Instagram.

What problems is Bettermode solving and how is that benefiting you?

During lockdown was a tough time for everyone and keeping in touch was what kept people through it. Tribe helped us keep in touch with everyone and only those people with no worry about other people joining.

Small Business (50 or fewer emp.)
Dec 02, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Our community loves Tribe"
What do you like best about Bettermode?

My community mostly hates using Facebook, and Tribe is a very familiar platform for us to use. We've created mentor groups inside of our Tribe as well as community leader. It has become a key way for us to communicate upcoming online events, and we are excited to continue to use more integrations of Tribe.so. Another key feature we love about Tribe is the fact that we can also have direct messaging. This has been powerful for us and our users of our product. Thank you Tribe

What do you dislike about Bettermode?

Shortening of our posts do not have any line breaks.

What problems is Bettermode solving and how is that benefiting you?

Nothing at the moment.

Small Business (50 or fewer emp.)
Aug 13, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great support and easy to use!"
What do you like best about Bettermode?

Tribe has been so easy to set up for this non-techy community manager! I especially appreciate all of the community support resources that are available - and that by searching through them, I'm also learning how the community can function since they use all the features they're helping support!

What do you dislike about Bettermode?

It’s a new format, so I don’t know how to use all the many tools yet.

What problems is Bettermode solving and how is that benefiting you?

We’re creating a community that will connect beta app users as well as potential users to troubleshoot issues and build support and community.

Small Business (50 or fewer emp.)
Jun 18, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Community blog for young people"
What do you like best about Bettermode?

Tribe has been a brilliant addition to our organisation. Working with young people we have been able to provide them with a safe space to share and connect and to showcase their work. It's been easy to navigate and we are enjoying learning all about its features and benefits. Highly recommended.

What do you dislike about Bettermode?

Some issues with participants logging on through their mobiles

What problems is Bettermode solving and how is that benefiting you?

We are creating a safe space for young people to share with each other, creating confidence before they share publicly. We work specifically with young women and it has been great to offer them this , especially during the Coronavirus crisis. They can connect and we can oversee and moderate.