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BigMarker Reviews: 4.7/5 — Highly Rated
BigMarker is a browser-based platform designed for seamless learning and sharing through webinars and conferences. It can provide webinar hosting for up to 1,000 attendees and doesn’t require any downloads to use. The platform is a fully customizable virtual and hybrid event software that offers an impressive selection of interactive video experiences. Its user interface is simple and straightforward, allowing the platform to simplify online meetings for businesses and effectively help build their brand.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
BigMarker Pros and Cons
- Provides custom live video experiences perfect for online events
- Support integrations with popular apps such as Hubspot, Zapier, and Salesforce
- Offers industry standard SSL and HTTPS encryption
- Webinar funnel pages feature various layouts
- Extensive audience interaction tools are available
- Trial period is too short and only allows for 10 attendees
- Mobile experience is clunky
- Online customer support is limited to chatbots
- Pricier than other alternatives
- Support only chatbot customer support feature
Compare BigMarker with other popular tools in the same category.
It is effortless to use and has a lot of customization options to choose from. Our favorite thing about this system is that no software needs to be downloaded to be used as either a host or an attendee.
Sometimes all options can be overwhelming.
We wanted a platform to host online events and webinars to connect with our audience.
It's so each to build a whole course in one day! The customer service is second to none - they are super friendly and helpful and there is a very quick response time. I love the look of it for the customer experience. It has a lot of great features and the landing pages are also nice.
The fact that it's not a full CRM with the option to set up your whole email list inside Big Marker - if that were the case I would change over to Big Marker and use it more frequently, and it doesn't integrate with Convertkit - which is the (very popular, value for money) email software I use.
Somewhere to store all my learning materials in the one place, and I have the option of building out landing pages and collecting payments through Big Marker (although I haven't use that funciton yet). I've realised I could ALMOST run my whole business in the one place. That's a huge benefit.
My favourite feature of BigMarker is its automated email automation system to remind participants of the upcoming webinar and the link to the conference room. I don't have to set up email reminders on a separate email newsletter platform. There are also features to automate promotional offers, polls, and video recording as webinars on-demand.
My pet peeves are that the video recording can take quite a long while to be processed and ready for viewing and download. It would have been great if there was at least an ETA stated on where the video recording would be ready.
An alternative video conferencing tool to Zoom which everyone is used to but is limited to 40 minutes usage on the free tier. The other main usage is conducting online training with clients.
BigMarker is the perfect webinar host for any business. The platform is constantly being updated with new features that make it easier for you to host an engaging webinar that drives leads and sales. BigMarker's development team is constantly adding new features that you can access to make your webinars more interactive and engaging. This host is also constantly being improved. If you're in the market for a webinar host, BigMarker is the best choice!
It does take some time to get everything setup, but this should be expected when learning any new platform.
I hosted my first webinar for my company a few months ago. I was worried about the technology of it, but BigMarker made it extremely easy. I didn't have to worry about a thing, everything was taken care of for me. It was a great experience and I was really happy with the turnout of the webinar. I would recommend to anyone who is considering hosting a webinar to check out BigMarker.
BigMarker is very easy to use and has a great range of features. It offers great possibilities for my business but above all I like the customer service and dedication of the team to create a useful tool that works well.
Currently, there are a lot of features that I am not utilizing to their full potential. I hope in the future to be able to use BigMarker more. I'm impressed with the continual improvement the team has made over the years; there's not much to dislike!
I am using BigMarker to share content with my clients. I have found the recordings useful for repurposing live chats; reducing my workload and providing additional revenue streams.
The ease of use with the software and the integration of other products.
There really isn't too much to dislike at the moment.
Automation of webinars
If you're just starting out, their lowest tier doe not have a time limit, unlike other competitors with a 1 hr or 2 hr cap per webinar. It's a great way to start using a professional webinar software with ease of use for both you and attendees. Big Marker is a no-brainer for online coaches, course creators, and clinicians. As a health coach and course creator myself, I've tried the other platforms. Most of them are confusing to setup, or have too many "add-ons" they want you to buy, or put limits on the things you actually need. Big Marker is what I recommend to all my friends and colleagues.
You have to upgrade to the second tier (elite) to access evergreen webinars, which are an important part of lead generation for most online coaches and course creators. However, if you sell just one course for $199 each month, it's paid for. Let me tell you, if Big Marker doesn't 10x-20x your course or coaching sales once you've implemented Evergreen Webinar funnel, you're doing it wrong! Best investment when you are ready to make the jump to 5-10K months!
Even at the lowest tier, you can have a pop-up offer that sells your course, coaching package, book, supplement, or whatever you choose. It's a great way to even monetize old presentations you created elsewhere. Just import them & add the CTA and watch the money come in.
I used to run my courses on Zoom, but I find the interface a bit hard to deal with—it's hard to find the controls & the recordings end up being different sizes because I may resize my windows to an undesirable proportion etc. The point is: Bigmarker resolves all of these issues with a very clean interface where everything could be easily found! The connection is very stable & it's extremely easy to run each class. The support team is always very responsive too! -- 2022 March Update: I have been consistently using Bigmarker since that initial review, and it's proven to be an indispensable tool for my teaching. The platform is extremely reliable, professional-looking, and easy to use for my students who are not guaranteed to be tech-savvy. I am so happy that I have finally found a reliable Sass for my courses.
If I really have to pick one, I'd say the attendance lock could be improved. I would like to prevent the same user from showing up twice, but the current mechanism prevents two entries instead of two concurrent attendances. This means if a user is having technical issues and refreshes the page, he/she may get locked out. This is really unfortunate and means for the time being, but as you can see—this is really nitpicking as I'm so happy with everything else.
I can easily use Bigmarker to run classes of all sizes. My plan allows me to teach up to 200 people & the availability of webcast mode means the quality of my webinar isn't compromised when I have so many attendees. I need a reliable service to conduct my online classes, and Bigmarker is just perfect for that!
BigMarker is super flexible in the way you can use it, from live calls to webinars to evergreen content. Also, it is super easy to set it up with other systems and integrate it with all the other services you are using. Live support is almost always on and always helpful!
Not much to dislike here. Really. I like what they do and how they do it and I can always recommend their services.
Live Webinars and Evergreen webinars.
Great feature set, really jampacked and very customisable. Still the whole interface both back-end and front-end is very clean logical. Every part of BigMarker is clearly well thought through. Clearly a lot of thought has been put into the UX. Support is top notch. Always short response time, helpful, knowledgeable and friendly. What is more, BigMarker is in constant development, ever improving, with new killer features.
Literally nothing till today. All works great.
Conference room, clients meetings. Very easy to use. Clients love it.