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Bonsai
Everything you need to run your business.
4.4
(93)
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Bonsai Reviews & Product Details

Bonsai Overview
What is Bonsai?

Bonsai’s all-in-one product suite with smart automation lets you focus on your passion, not your paperwork. Bonsai integrates and automates every step of your business so it runs seamlessly - from proposal to tax season.

Company Bonsai
Year founded 2016
Company size 11-50 employees
Headquarters San Francisco, California
Social Media
Bonsai Categories on Findstack
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Bonsai Product Details
Segment
Small Business
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bonsai Features
Approval Workflows
Audit Trail
Automated Invoicing
Bank Reconciliation
Batch Processing
Client Management
Contact Database
Credit Note Management
Custom Fields
Customizable Templates
Discount Management
Document Storage
Electronic Payments
Expense Tracking
Integration with Accounting Software
Invoice History
Invoice Scheduling
Late Payment Reminders
Mobile Access
Multi-Currency Support
Multi-language Support
PDF Export
Partial Payments
Payment Tracking
Project Billing
Recurring Billing
Reporting and Analytics
Role-Based Access Control
Tax Calculation
Time Tracking
Bonsai Media
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Bonsai Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 20, 2025
Bonsai Logo
93 Bonsai Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Feb 13, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great software for a very small business"
What do you like best about Bonsai?

It allows me to manage my proposals, invoices and payments all in one place. I also like that I can manage my services, packaging, contacts. I also think the scheduling too, forms and expense tracking tools are handy as well.

What do you dislike about Bonsai?

I don't dislike anything but I wish that you could export your contacts and form responses into csv files.

What problems is Bonsai solving and how is that benefiting you?

It allows me to have all of the key things i need for my business in one place. It definitiely helps me track tasks, contracts, and proposals.

Small Business (50 or fewer emp.)
Feb 12, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Hello Bonsai has exceeded my expectations"
What do you like best about Bonsai?

I like the template proposals that are offered for each type of project which I can engage in with my accounting clients.

What do you dislike about Bonsai?

At the current time, I do not have much I dislike.

What problems is Bonsai solving and how is that benefiting you?

Streamlining sending proposals to potential leads and keeping track of which potential clients are leads and which are clients

Small Business (50 or fewer emp.)
Feb 06, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best platform for freelancers."
What do you like best about Bonsai?

I can easily issue online-payable invoices from the account where my money sits in checking. It's extremely convienet and simple. Importantly, I can choose to pass the cc processing fee on to my client.

What do you dislike about Bonsai?

The graph that they display to chart income and expenses is hard to read, and not very helpful.

What problems is Bonsai solving and how is that benefiting you?

Bonsai serves a one-stop shop for running a small freelance business.

Small Business (50 or fewer emp.)
May 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A powerful SAAS"
What do you like best about Bonsai?

The ability to integrate with multiple SAAS's.

What do you dislike about Bonsai?

Lack being fully functional from the website.

What problems is Bonsai solving and how is that benefiting you?

It's helpful when it comes to generating invoices, integrating with Quickbooks and Harvest, also time tracking freelance worker hours.

Small Business (50 or fewer emp.)
Apr 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great invoice creation tool for contractors"
What do you like best about Bonsai?

Ease of creation of invoices and the ease of sending them to clients

What do you dislike about Bonsai?

Many features I don't use. Just needed a simple invoice creator

What problems is Bonsai solving and how is that benefiting you?

Creating invoices , sending reminders, managing invoices

Small Business (50 or fewer emp.)
Nov 16, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great app for running your biz"
What do you like best about Bonsai?

Simple to use, creates a very professional experience for clients, and they keep adding new features all the time.

What do you dislike about Bonsai?

Some of the navigation is a little confusing at times and the mobile app isn't as powerful (full-featured) as the mobile web experience.

What problems is Bonsai solving and how is that benefiting you?

Creating proposals, contracts, and invoices. Bonsai has all of these plus more under one umbrella. You can keep track of all your clients and projects easily as well as track you business finances all from one app.

Small Business (50 or fewer emp.)
Sep 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool for Freelancers just getting started!"
What do you like best about Bonsai?

Bonsai is the most intuitive freelance tool I've ever used. I've used all the different freelancing tools out there from Quickbooks, AndCo, Square, Due, Invoicely, etc. and none compare to how feature-packed Bonsai is. It has all the features you would need to have a service-based business, including invoicing, time tracking, proposals, contracts, accounting (+tax estimates). It's the best tool for a Sole Proprietor by far without having to pay the annoying fees their competitors charge. It keeps me extremely organized.

What do you dislike about Bonsai?

I wish there were more support for non-Sole Proprietor users. I genuinely love using this tool, from the UI to all the different features, but the fact that if I scale my business, I'll eventually need to migrate off this to a more enterprise-supported tool like Quickbooks is unfortunate

What problems is Bonsai solving and how is that benefiting you?

I originally found Bonsai because I needed a tool to invoice my clients. I was new to starting my business, so doing this easy and fast was a priority of mine. When I signed up with Bonsai, I found that not only do they handle the invoicing, but they have a complete workflow for leads built-in. You can input a lead as a company and create multiple proposals, contracts, and invoices all under the umbrella so that you can manage multiple agreements and contracts. All of which is fully customizable, and their latest features allow you to automate the steps.

Small Business (50 or fewer emp.)
Jul 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Their customer service redeems any problems I've had. They are always open to critique and helpful"
What do you like best about Bonsai?

I like the customer service and how specific I can make everything.

What do you dislike about Bonsai?

I dislike that sometimes the software just doesn't work. I'll go to change an email or update a contact and it never saves.

What problems is Bonsai solving and how is that benefiting you?

Bonsai helped me have everything I need to run my business in one place. It seemed nearly impossible to do before I found it. The benefits are very specific to freelancers

Small Business (50 or fewer emp.)
Apr 25, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"All-in-One"
What do you like best about Bonsai?

I can run my tracking, invoices, expenses, and project management in one login.

What do you dislike about Bonsai?

Would be ideal if the subscription was billed in CAD, not USD.

What problems is Bonsai solving and how is that benefiting you?

Time Management and Expenses. I used to always lose hours or expenses associated with a client. With the clean Bonsai user interface, I can track my clients at all stages of the project.

Small Business (50 or fewer emp.)
Nov 12, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Streamlined solution for all the vitals of Design and Development Projects"
What do you like best about Bonsai?

The pre-packaged contracts/proposals and integrations with signatures.

What do you dislike about Bonsai?

I don't need Time Tracking or Task Management - other tools do a better job but I understand why Bonsai has them.

What problems is Bonsai solving and how is that benefiting you?

Keeping projects properly managed with milestone sign-off and transparent goals. I tie my sprints to invoices and get sign-off so we don't have any billing disputes.

Enterprise (> 1000 emp.)
Nov 24, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Project proposal creation to tracking of project expenses and timing in one software"
What do you like best about Bonsai?

We create, send and track online project proposals to potential clients easily. There are many templates and customizing features to make our proposals look professional and we receive feedback on progress of our proposals. We are able to track expenses on project, we get tax estimates and recurring payments are done automatically in the system. Bonsai is also available across platforms so we input data and get insights wherever we are.

What do you dislike about Bonsai?

Bonsai has so many hidden features that one to make full use of them needs to be trained and it costs us to train our staff.

What problems is Bonsai solving and how is that benefiting you?

We easily manage projects from online proposal creation, time tracking on a project, invoicing and expense tracking. Most of these are automated in Bonsai.

Small Business (50 or fewer emp.)
Jul 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bonsai has been super helpful"
What do you like best about Bonsai?

How easy it is to keep track of all my documentation related to projects and clients.

What do you dislike about Bonsai?

Honestly, not much! Would like venmo integration perhaps!

What problems is Bonsai solving and how is that benefiting you?

Contracts was a big one. Keeping track of all my invoicing is super helpful too when i have multiple clients.

Small Business (50 or fewer emp.)
May 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Freelancers"
What do you like best about Bonsai?

Makes handling the legal and financial aspects of freelance work much easier.

What do you dislike about Bonsai?

Its a bit more expensive that I would like but worth the cost.

What problems is Bonsai solving and how is that benefiting you?

It helps me easily create proposals, contracts, and invoices as well as collect payments.

Small Business (50 or fewer emp.)
Apr 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Freelancers"
What do you like best about Bonsai?

I like how easy it is to generate quotes, contracts, and invoices.

What do you dislike about Bonsai?

I wish the money tracking was a bit simpler to use.

What problems is Bonsai solving and how is that benefiting you?

I can easily manage my clients tasks and collect payments.

Small Business (50 or fewer emp.)
Feb 06, 2024
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great all in one tool with a clean, easy interface"
What do you like best about Bonsai?

Bonsai has helped me streamline my business with contracts, proposals, time tracking and invoicing all in one spot. Automated invoice reminders are also super helpful. The user interface is very clean and easy to use, and the customisation options for branding are great.

What do you dislike about Bonsai?

I wish Bonsai had support for Australian banks as I need to add all my expenses manually, which is very time-consuming. Also, every time I download my invoice reports it downloads all instead of a date range. The pricing is quite expensive for Australian users due to the exchange rate.

What problems is Bonsai solving and how is that benefiting you?

Contracts, proposals and invoices all in the same spot. It has streamlined my process and made everything easy to access. Time tracking would be helpful if there was an option to track towards a project that has already been paid (ie. to see the hourly rate of the project), in addition to billable ones.

Small Business (50 or fewer emp.)
Feb 16, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Beautiful UI"
What do you like best about Bonsai?

It is an all-around tool designed for freelancers! I loved all the of the great features, like billing & document creation but most importantly time tracking. Did I mention the beautiful UI!! I needed something fast and also had the option to be a desktop app. So far so good with Bonsai.

What do you dislike about Bonsai?

I didn't like the lack of language support. I work with clients all over the world.

What problems is Bonsai solving and how is that benefiting you?

Tracking the time for various clients.

Small Business (50 or fewer emp.)
Jan 18, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Free version is great, upgrade even better!"
What do you like best about Bonsai?

Bonsai has helped me organise my work as a freelancer very well, I used to lose track of hours worked and could not find my invoices, now i is all in the same place

What do you dislike about Bonsai?

I don't like using the web interface, but I enjoy using it on the iphone app as well as using the integrated mac time tracker. I think there is no need for so many options.

What problems is Bonsai solving and how is that benefiting you?

Organising my work as a freelancer

Small Business (50 or fewer emp.)
Feb 23, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Bonsai has simplified my business transactions."
What do you like best about Bonsai?

Easy and Effective system for sending invoices and contracts.

What do you dislike about Bonsai?

I dislike the charges for recieving money sooner.

What problems is Bonsai solving and how is that benefiting you?

One stop shop for accounting, contracts and invoices.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great tool, beautiful interface, using for 1.2 years so far"
What do you like best about Bonsai?

great for scheduling, CRM, invoicing, quotes/proposals, collecting payments and handling bookkeeping. It is my one-stop-sho for my small project management business. Highly recommended. High ease of use, easier implementation, fast and timely customer support as I use the app every day for my business needs.

What do you dislike about Bonsai?

They really need to improve the tasks and workflow of project such that the cliet portal becomes a dashboard for clients to see progress and the over timeline like in Notion. I really am at the end of my rope with asking for this essential update.

What problems is Bonsai solving and how is that benefiting you?

It is my CRM, client intake tool, time tracker, invoicing tool, scheduler too, proposal creator - all in one. I am captivated by user-friendly interface, it literally calms me while i am working to see the vegetative leaves. I dont have the time, energy or budget to get anything fancier. I tried 17Hats, but the interface was so problematic, I left.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Efficient Business Support and Strong Customer Service"
What do you like best about Bonsai?

Their customer service team is responsive, helpful, patient, and kind. They always respond to queries within a day or two. It's also easy to use.

What do you dislike about Bonsai?

It took a couple of weeks to get my Bonsai payments coming through. New account holders should expect an initial delay while the credit card company is verifying their bank information.

What problems is Bonsai solving and how is that benefiting you?

It tracks all financial information for my business in one place. Invoice management is simple and straightforward for all.