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Bonsai
Everything you need to run your business.
4.4

( 93 )

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Bonsai Reviews & Product Details

Bonsai Overview
What is Bonsai?

Bonsai’s all-in-one product suite with smart automation lets you focus on your passion, not your paperwork. Bonsai integrates and automates every step of your business so it runs seamlessly - from proposal to tax season.

Company Bonsai
Year founded 2016
Company size 11-50 employees
Headquarters San Francisco, California
Social Media
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Crevio
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5.0

( 1 )

$29.00/month
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Bonsai Product Details
Segment
Small Business
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bonsai Features
Approval Workflows
Audit Trail
Automated Invoicing
Bank Reconciliation
Batch Processing
Client Management
Contact Database
Credit Note Management
Custom Fields
Customizable Templates
Discount Management
Document Storage
Electronic Payments
Expense Tracking
Integration with Accounting Software
Invoice History
Invoice Scheduling
Late Payment Reminders
Mobile Access
Multi-Currency Support
Multi-language Support
PDF Export
Partial Payments
Payment Tracking
Project Billing
Recurring Billing
Reporting and Analytics
Role-Based Access Control
Tax Calculation
Time Tracking
Bonsai Media
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Bonsai Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
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93 Bonsai Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Feb 23, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Bonsai has simplified my business transactions."
What do you like best about Bonsai?

Easy and Effective system for sending invoices and contracts.

What do you dislike about Bonsai?

I dislike the charges for recieving money sooner.

What problems is Bonsai solving and how is that benefiting you?

One stop shop for accounting, contracts and invoices.

Small Business (50 or fewer emp.)
Feb 09, 2024
 Source
Overall Rating:
4.0
Sheena R. avatar
Sheena R.
Sr. Production Manager
Share
"New to Bonsai and so far I’m loving it"
What do you like best about Bonsai?

The user experience is simply and straight forward even for a new business owner``

What do you dislike about Bonsai?

Nothing is least helpful. There are no downsides.

What problems is Bonsai solving and how is that benefiting you?

I can keep track of my client contacts,scheduling, and billing in one place,which helps me stay organized.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great tool, beautiful interface, using for 1.2 years so far"
What do you like best about Bonsai?

great for scheduling, CRM, invoicing, quotes/proposals, collecting payments and handling bookkeeping. It is my one-stop-sho for my small project management business. Highly recommended. High ease of use, easier implementation, fast and timely customer support as I use the app every day for my business needs.

What do you dislike about Bonsai?

They really need to improve the tasks and workflow of project such that the cliet portal becomes a dashboard for clients to see progress and the over timeline like in Notion. I really am at the end of my rope with asking for this essential update.

What problems is Bonsai solving and how is that benefiting you?

It is my CRM, client intake tool, time tracker, invoicing tool, scheduler too, proposal creator - all in one. I am captivated by user-friendly interface, it literally calms me while i am working to see the vegetative leaves. I dont have the time, energy or budget to get anything fancier. I tried 17Hats, but the interface was so problematic, I left.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.0
HT
Heather T.
Founder
Share
"The usability of Bonsai"
What do you like best about Bonsai?

I like its usability and functionality. Very easy to use and streamlined.

What do you dislike about Bonsai?

I don't dislike anything about the product at the moment.

What problems is Bonsai solving and how is that benefiting you?

Bonsai is helping the business with its contract management, billing and invoice management for the business. Ho

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Efficient Business Support and Strong Customer Service"
What do you like best about Bonsai?

Their customer service team is responsive, helpful, patient, and kind. They always respond to queries within a day or two. It's also easy to use.

What do you dislike about Bonsai?

It took a couple of weeks to get my Bonsai payments coming through. New account holders should expect an initial delay while the credit card company is verifying their bank information.

What problems is Bonsai solving and how is that benefiting you?

It tracks all financial information for my business in one place. Invoice management is simple and straightforward for all.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.0
LP
L P.
Founder
Share
"It is a great online solution with a room to improve"
What do you like best about Bonsai?

Very user-friendly while still robust software for small businesses. It makes my business look more professional towards my clients. I love the fact that I can send a proposal, contract and invoice from within one platform. Automatic invoice reminders and their management are a great feature as well.

What do you dislike about Bonsai?

I think there is still room for improvement. If it could integrate with QuickBooks Self-Employed version it would be a massive bonus going forward. Also, being constantly logged out from the portal on my desktop or mobile app is a little bit annoying.

What problems is Bonsai solving and how is that benefiting you?

As a self-employed person I have a need for a business management tool that does it all for me. From managing clients, proposals, contracts and billing, all under one roof. Brilliant. Room for improvement though.

Small Business (50 or fewer emp.)
Feb 07, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Solid platform, continuous improvements"
What do you like best about Bonsai?

Bonsai's time tracking features, invoicing, and contracts are all set up in mostly user-friendly ways that make it easy for me -- a freelance copywriter -- to manage my hectic work schedule and invoicing. I can toggle between multiple projects at once with the platform, which is great.

What do you dislike about Bonsai?

There have been some glitches while using - for instance, my hours once stopped showing up past a certain date, which - had I not noticed - would have lost me money during invoicing. The good news is that I reached out to customer service and they had the glitch fixed promptly. Another downside is that there is not an easy way (that I've found) to keep track of retainer payments. Several of my clients pay me monthly and then it's helpful for me to track time spent, without having to input a dollar amount on the invoice. I've found a way to make it work, but it's not intuitive on the platform. There are a few features of Bonsai that require personal workarounds like these.

What problems is Bonsai solving and how is that benefiting you?

Manages my invoices; allows me to track time easily; keeps track of my hours across multiple projects; keeps track of expenses; allows clients to pay me through the portal if they choose; sends auto reminders to clients on my behalf.

Mid Market (51-1000 emp.)
Apr 27, 2023
 Source
Overall Rating:
4.0
SK
Siva K.
Software Engineer
Share
"Easy to use with a clean and simple interface"
What do you like best about Bonsai?

easy to use, with a clean and simple interface that makes it easy for users to access the tools they need and it offers a range of templates and customization options, allowing users to tailor their proposals and contracts to their specific needs.

What do you dislike about Bonsai?

currently does not offer a mobile app, which may be a drawback for users who need to manage their work on the go.

What problems is Bonsai solving and how is that benefiting you?

provides a suite of tools and services that help me to manage their work more efficiently, from invoicing and time tracking to proposals and project management.

Small Business (50 or fewer emp.)
Apr 30, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to use for new business owners"
What do you like best about Bonsai?

I like that I can have everything I need for my clients in one place. Their contract, proposal, and invoice is organized, and they can pay directly through the platform. Plus, I can track my time if I have a project that goes over the alloted number of initially-quoted hours.

What do you dislike about Bonsai?

Sometimes the editing is difficult for the contracts and I wish it were easier to create templates that aren't connected to a client's account.

What problems is Bonsai solving and how is that benefiting you?

I'm solving the problem of sending a million pdfs or Google sheets with this invoice and that proposal and this contract. It looks more organized and professional and sets the tone I want my business to have.

Small Business (50 or fewer emp.)
May 25, 2023
 Source
Overall Rating:
3.5
MM
Matthew M.
Owner
Share
"Great platform with great potential"
What do you like best about Bonsai?

We like the contracts converted into an invoice and being able to accept credit card payments. The free resources were amazing as well for small business owners.

What do you dislike about Bonsai?

Just didn't quite meet our business needs. We need custom invoices and contracts. We do not have just one set of documents, instead they need to be filled out per project.

What problems is Bonsai solving and how is that benefiting you?

Bonsai has impressive templates that are useful and relevant to almost any industry. We've been able to create proposals and track time per project so that we can accurately quote new clients.