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Bonsai
Everything you need to run your business.
4.4

( 93 )

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Bonsai Reviews & Product Details

Bonsai Overview
What is Bonsai?

Bonsai’s all-in-one product suite with smart automation lets you focus on your passion, not your paperwork. Bonsai integrates and automates every step of your business so it runs seamlessly - from proposal to tax season.

Company Bonsai
Year founded 2016
Company size 11-50 employees
Headquarters San Francisco, California
Social Media
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5.0

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Bonsai Product Details
Segment
Small Business
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bonsai Features
Approval Workflows
Audit Trail
Automated Invoicing
Bank Reconciliation
Batch Processing
Client Management
Contact Database
Credit Note Management
Custom Fields
Customizable Templates
Discount Management
Document Storage
Electronic Payments
Expense Tracking
Integration with Accounting Software
Invoice History
Invoice Scheduling
Late Payment Reminders
Mobile Access
Multi-Currency Support
Multi-language Support
PDF Export
Partial Payments
Payment Tracking
Project Billing
Recurring Billing
Reporting and Analytics
Role-Based Access Control
Tax Calculation
Time Tracking
Bonsai Media
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Bonsai Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 30, 2025
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93 Bonsai Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Aug 19, 2020
 Source
Overall Rating:
5.0
JV
Joshua V.
Founder
Share
"Great software for freelancers and service providers"
What do you like best about Bonsai?

What I like best about Bonsai is how easy they make it to send and track invoices, plus send and track proposals. The software does a lot of things, but the two features I use, and the reason I bought it was because I needed something to send and track invoices, which bonsai does well. It makes it very easy to get paid, and stay organized. You can even choose whether you, or your client will pay the processing fees. It gives you a lot of options for how to invoice, and get paid.

What do you dislike about Bonsai?

What I dislike most about Bonsai is how you still need to log into the main site to accomplish some features even if you downloaded the app. I also dislike how plain and boring their proposals designs are. Now, with that said the proposals are nice and neat, so I still use them. However, I wish they were more like Nusii.

What problems is Bonsai solving and how is that benefiting you?

I'm solving the problems of needing an invoicing software solution, and needing a proposal creation software solution. With Bonsai, I get paid quicker, stay organized through the years, and have a lot of control over my billing, right down to whether or not I want my client to pay the processing fees.

Enterprise (> 1000 emp.)
Nov 24, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Project proposal creation to tracking of project expenses and timing in one software"
What do you like best about Bonsai?

We create, send and track online project proposals to potential clients easily. There are many templates and customizing features to make our proposals look professional and we receive feedback on progress of our proposals. We are able to track expenses on project, we get tax estimates and recurring payments are done automatically in the system. Bonsai is also available across platforms so we input data and get insights wherever we are.

What do you dislike about Bonsai?

Bonsai has so many hidden features that one to make full use of them needs to be trained and it costs us to train our staff.

What problems is Bonsai solving and how is that benefiting you?

We easily manage projects from online proposal creation, time tracking on a project, invoicing and expense tracking. Most of these are automated in Bonsai.

Small Business (50 or fewer emp.)
Aug 08, 2019
 Source
Overall Rating:
5.0
SB
Simona B.
Illustrator
Share
"Great contract tool"
What do you like best about Bonsai?

Sure easy and customizable contract for freelancers like me who need the legal protection but don't know how to write a proper contract / don't have the resources to hire a lawyer. Highly recommend and have already recommended multiple times to my students who I teach illustration.

What do you dislike about Bonsai?

Perhaps there could be a few more questions when building the contract form so that the contract can be a little bit more personalized towards the customers. Is there a mobile app as well? It would be nice to have a mobile application for those who are on the go a lot. How is your customer support? My biggest pet peeve with new companies and start ups is that sometimes if there's a glitch resolving it with customer support is so complicated that I just end up switching the product.

What problems is Bonsai solving and how is that benefiting you?

It has given me great protection with international clients especially. I have used the contracts I have made with bonsai to secure the client's payment and trust. It really is a great tool for creating good contracts. I haven't used the other features like Invoicing etc, but after my great experience with the contracts part I'm excited to try them as well.

Small Business (50 or fewer emp.)
Jul 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bonsai has been super helpful"
What do you like best about Bonsai?

How easy it is to keep track of all my documentation related to projects and clients.

What do you dislike about Bonsai?

Honestly, not much! Would like venmo integration perhaps!

What problems is Bonsai solving and how is that benefiting you?

Contracts was a big one. Keeping track of all my invoicing is super helpful too when i have multiple clients.

Small Business (50 or fewer emp.)
May 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Freelancers"
What do you like best about Bonsai?

Makes handling the legal and financial aspects of freelance work much easier.

What do you dislike about Bonsai?

Its a bit more expensive that I would like but worth the cost.

What problems is Bonsai solving and how is that benefiting you?

It helps me easily create proposals, contracts, and invoices as well as collect payments.

Small Business (50 or fewer emp.)
Apr 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Freelancers"
What do you like best about Bonsai?

I like how easy it is to generate quotes, contracts, and invoices.

What do you dislike about Bonsai?

I wish the money tracking was a bit simpler to use.

What problems is Bonsai solving and how is that benefiting you?

I can easily manage my clients tasks and collect payments.

Small Business (50 or fewer emp.)
Mar 24, 2019
 Source
Overall Rating:
5.0
SF
Sarah F.
Marketing Manager
Share
"Great for Freelancers!!"
What do you like best about Bonsai?

I love the entire platform. It encompasses everything you really need to be in business as a freelancer.

What do you dislike about Bonsai?

I dislike that it won't integrate with my Quickbooks. They should really have more integration options in general.

What problems is Bonsai solving and how is that benefiting you?

Running a Freelance business. I realized Bonsai is an all in one solution that covers everything you can think of.

Small Business (50 or fewer emp.)
Feb 09, 2024
 Source
Overall Rating:
4.5
JM
Jenn M.
Founder
Share
"Loving Bonsai!"
What do you like best about Bonsai?

I like the user friendly on both sides, the backend and the client.

What do you dislike about Bonsai?

Not enough automation options without using a third party.

What problems is Bonsai solving and how is that benefiting you?

A better place for all client documents and information.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.5
Miguel C. avatar
Miguel C.
Web Designer & Developer
Share
"User friendly platform"
What do you like best about Bonsai?

Definitely the contacts, agreements, and form functionality

What do you dislike about Bonsai?

i think it's a little bit restrictive in terms of internal operations and also automation.

What problems is Bonsai solving and how is that benefiting you?

well with bonsai I can have everything in one place. from scheduling to invoices, contracts, projects management, etc

Small Business (50 or fewer emp.)
Feb 07, 2024
 Source
Overall Rating:
4.5
Scott R. avatar
Scott R.
President/Founder
Share
"Bonsai - The Leatherman of Biz Productivity Platforms"
What do you like best about Bonsai?

I like how Bonsai has enabled me to reduce my productivity/operations software spend on a monthly and yearly basis. Since I switched to it, I don't have to have a SaaS software for Accounting/Bookkkeeping/Invoicing, Proposals, Contracts, P&Ls and scheduling because now Bonsai handles this all in one spot. This is important because it both saves my company money and the time having to shift between multiple platforms to handle all of my operational needs.

What do you dislike about Bonsai?

The "jack of all trades, master of none" figure of speech applies to Bonsai's feature sets sometimes. It might be a thing that is missing or a feature that exsists, but doesn't quite do what I want it to do for a particular need.

What problems is Bonsai solving and how is that benefiting you?

Bonsai solves my: - Project management needs - Proposal creation/management - Bookkeeping - Invoicing - Scheduling - Contracts (and audit chain)