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Bonsai
Everything you need to run your business.
4.4

( 93 )

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Bonsai Reviews & Product Details

Bonsai Overview
What is Bonsai?

Bonsai’s all-in-one product suite with smart automation lets you focus on your passion, not your paperwork. Bonsai integrates and automates every step of your business so it runs seamlessly - from proposal to tax season.

Company Bonsai
Year founded 2016
Company size 11-50 employees
Headquarters San Francisco, California
Social Media
Bonsai Categories on Findstack
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5.0

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Bonsai Product Details
Segment
Small Business
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bonsai Features
Approval Workflows
Audit Trail
Automated Invoicing
Bank Reconciliation
Batch Processing
Client Management
Contact Database
Credit Note Management
Custom Fields
Customizable Templates
Discount Management
Document Storage
Electronic Payments
Expense Tracking
Integration with Accounting Software
Invoice History
Invoice Scheduling
Late Payment Reminders
Mobile Access
Multi-Currency Support
Multi-language Support
PDF Export
Partial Payments
Payment Tracking
Project Billing
Recurring Billing
Reporting and Analytics
Role-Based Access Control
Tax Calculation
Time Tracking
Bonsai Media
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Bonsai Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2025
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93 Bonsai Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 31, 2022
 Source
Overall Rating:
5.0
AM
Ale M.
Graphic Designar And Ceo
Share
"I LOVE BONSAI!"
What do you like best about Bonsai?

I have only been using bonsai for three weeks now, and it has helped me organize my business way faster! I cannot believe that ORGANIZATION was one bonsai away!

What do you dislike about Bonsai?

I would love to have more automation options.

What problems is Bonsai solving and how is that benefiting you?

MORE FREE TIME!!!! I get to have more time for my family and me because I keep track of everything faster than having like three programs with me to make everything that I do here

Small Business (50 or fewer emp.)
Jan 28, 2022
 Source
Overall Rating:
5.0
FA
Fernando A.
Web Designer
Share
"Hello Bonsai is a must for web design freelancers!"
What do you like best about Bonsai?

Bonsai has everything that I need to run my freelance web design business. The program is easy to use, and their support is excellent. It has saved me countless hours, kept me organized, and made it simple to get paid + manage my finances.

What do you dislike about Bonsai?

I think their white-label features could be a little bit better, but this isn't anything deal breaking for me. I would like to see custom domain functionalities for their white label users.

What problems is Bonsai solving and how is that benefiting you?

Problems that Bonsai has helped me solve: - Getting paid on time - Keeping my leads and clients organized - Gathering information efficiently via forms + automation - Keeping my income and expenses organized - and more! This tool has everything you need to run a freelance business.

Small Business (50 or fewer emp.)
Jan 20, 2022
 Source
Overall Rating:
5.0
AR
Alex R.
Founder
Share
"So good, it almost brought me to tears."
What do you like best about Bonsai?

The ability to have contracts, questionnaires, and client portals alongside my time tracking and invoicing features.

What do you dislike about Bonsai?

Lack of ability to track income from linked bank account.

What problems is Bonsai solving and how is that benefiting you?

I'm able to simplify my tax preparation and spend less time on bookkeeping.

Small Business (50 or fewer emp.)
Jan 14, 2022
 Source
Overall Rating:
5.0
SC
Sarah C.
Freelance Content Writer
Share
"Transformed my business"
What do you like best about Bonsai?

I like the automation factors. It used to take me a while to put together invoices, send them out, monitor if they were paid and what I'm getting paid... Then there were the separate contracts and proposals that weren't uniform. Having the templates there makes it super easy to get all of them done in just a few minutes (or set on recurring). I also love being able to draft invoices, see what's outstanding, and what's been paid. Automated reminders to my clients also saves me a ton, and if I want to nudge them even more I basically just push one button. Overall, I just love that it saves me so much time.

What do you dislike about Bonsai?

What I wish Bonsai had was the ability to add intake forms to my client profiles- not stuff that they have to fill out themselves, but forms I can fill out while I'm doing a call with them. I also wish I could import forms from my website, say if I were to have an intake form with information about how they found me. Another thing I wish it had was adding up my incoming income, as in, if I make a bunch of drafts that'll be sent out when the project is complete, i'd love to see what all of that adds up to rather than calculating it myself. Projecting my income would be super helpful.

What problems is Bonsai solving and how is that benefiting you?

As a freelancer, I really don't have a lot of time, and keeping things looking professional and streamlined (like I have a real process), helps me stand out to my clients but also just helps me stay organized, as well as speeds up a lot of my processes (like intake and onboarding).

Small Business (50 or fewer emp.)
Jan 02, 2022
 Source
Overall Rating:
5.0
John L. avatar
John L.
Social Media Specialist
Share
"Bonasi Review"
What do you like best about Bonsai?

Bonasi makes it incredibly easy to create, edit, and send proposals and contracts. What would have taken me countless hours of research, copying and pasting from other online sources, took mere minutes with their easy to use contract templates. The overall UI is clean and simplified making it easy for me to see what payments I have due and what contracts and other documents need signing.

What do you dislike about Bonsai?

The automation is fairly basic compared with other similar software like HoneyBook. Not that I need too much automation as I only have a few clients, but that type of functionality would be nice in future updates. I also don't like that the forms option is restricted to the top payment tier.

What problems is Bonsai solving and how is that benefiting you?

It's helping me streamline and simplify proposals and contracts that I send to my clients. It helps me see everything in one place which makes my life so much easier as a freelancer just starting out!

Small Business (50 or fewer emp.)
Dec 24, 2021
 Source
Overall Rating:
5.0
JH
Josh H.
Founder, Project Manager, And Web Developer
Share
"Awesome Project Management and Invoicing Tool for Freelancers"
What do you like best about Bonsai?

After tons of research, I pulled the trigger and purchased Bonsai. In the past I've used Freshbooks and Quickbooks, and what I enjoy most with Bonsai is the updated and modern look-and-feel. I know that when I send my proposals, contracts, or invoices, my clients will get a simple and easy to pay invoice. I recently added the tax and accounting software, and I'm really excited that I no longer have to manually track income and expenses in a spreadsheet. It lays everything out in the dashboard, and I can easily see how much money I've made each month or quarter!

What do you dislike about Bonsai?

The one thing that I've struggled with with Bonsai is the onboarding process. I think Bonsai could really benefit from some recorded training material walking new users through each specific portion of the product.

What problems is Bonsai solving and how is that benefiting you?

I'm now able to quickly and easily send pre-populated contracts for my clients to sign, that way we're both covered. As mentioned above, I also really like the accounting and tax software.

Small Business (50 or fewer emp.)
Nov 16, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great app for running your biz"
What do you like best about Bonsai?

Simple to use, creates a very professional experience for clients, and they keep adding new features all the time.

What do you dislike about Bonsai?

Some of the navigation is a little confusing at times and the mobile app isn't as powerful (full-featured) as the mobile web experience.

What problems is Bonsai solving and how is that benefiting you?

Creating proposals, contracts, and invoices. Bonsai has all of these plus more under one umbrella. You can keep track of all your clients and projects easily as well as track you business finances all from one app.

Small Business (50 or fewer emp.)
Oct 31, 2021
 Source
Overall Rating:
5.0
Nick D. avatar
Nick D.
Owner
Share
"DUDE WHAT IN THE ACTUAL F*CK. Cleanest UX and workflow ever. Perfect for freelancers."
What do you like best about Bonsai?

Just the document management and automation save me hours. I literally cant without this. Sorry for being dramatic, but I don't care. I have ADHD, and this cured it.

What do you dislike about Bonsai?

Well thats a trick question. It took a minute for me to figure out how to do the customization but once you figure it out, you realize how stupid easy it is. I would like a little more customization but hey. Thats why I'm a designer. I like to put shit exactly where I want it.

What problems is Bonsai solving and how is that benefiting you?

No more bloatware. Everything is time-tracked, managed, and in a sales pipeline to see on my phone or on the go. I don't have to stress about asking for money anymore because this reminds my customer and even has a beautiful portal, which is perfect since my new redesigned website is still under construction, but I got bills to pay. Makes me look professional as fuck too. Hire me haters.

Small Business (50 or fewer emp.)
Oct 24, 2021
 Source
Overall Rating:
5.0
Erika S. avatar
Erika S.
Marketing Director
Share
"I LOVE Bonsai! But I do wish it had more...."
What do you like best about Bonsai?

I like that I get to organize different tasks with different clients on different projects in ONE PLACE! That's awesome!

What do you dislike about Bonsai?

I hate that I cannot export my time tracking. I have to take a screenshot to show my clients my tracked time. I would love to be able to export them in a PDF or spreadsheet file for any other purpose that I may need it.

What problems is Bonsai solving and how is that benefiting you?

Staying on top of everything is something Bonsai has definitely helped me with. I realized that I needed a tool to do that and not just an ordinary spreadsheet or notes.

Small Business (50 or fewer emp.)
Sep 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool for Freelancers just getting started!"
What do you like best about Bonsai?

Bonsai is the most intuitive freelance tool I've ever used. I've used all the different freelancing tools out there from Quickbooks, AndCo, Square, Due, Invoicely, etc. and none compare to how feature-packed Bonsai is. It has all the features you would need to have a service-based business, including invoicing, time tracking, proposals, contracts, accounting (+tax estimates). It's the best tool for a Sole Proprietor by far without having to pay the annoying fees their competitors charge. It keeps me extremely organized.

What do you dislike about Bonsai?

I wish there were more support for non-Sole Proprietor users. I genuinely love using this tool, from the UI to all the different features, but the fact that if I scale my business, I'll eventually need to migrate off this to a more enterprise-supported tool like Quickbooks is unfortunate

What problems is Bonsai solving and how is that benefiting you?

I originally found Bonsai because I needed a tool to invoice my clients. I was new to starting my business, so doing this easy and fast was a priority of mine. When I signed up with Bonsai, I found that not only do they handle the invoicing, but they have a complete workflow for leads built-in. You can input a lead as a company and create multiple proposals, contracts, and invoices all under the umbrella so that you can manage multiple agreements and contracts. All of which is fully customizable, and their latest features allow you to automate the steps.