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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
Social Media
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
Box Media
Box video thumbnail
Box 0
Box 1
Box 2
Box 3
Box 4
Box Screenshots
Box screenshot 1
Box screenshot 2
Box screenshot 3
Box screenshot 4
Box screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 28, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Mar 24, 2021
 Source
Overall Rating:
5.0
Mayur G. avatar
Mayur G.
Service Engineer
Share
"Supporting other person!!!"
What do you like best about Box?

We can easily uploaded up to 10 files in one attachment.

What do you dislike about Box?

Sometimes it is so many times open the tab of upload.

What problems is Box solving and how is that benefiting you?

No.its ok.

Mid Market (51-1000 emp.)
Mar 22, 2021
 Source
Overall Rating:
5.0
Stephany W. avatar
Stephany W.
Marketing Coordinator
Share
"Centralized work management"
What do you like best about Box?

I have found that Box allows acceess too it from any device, there are no limitations when it comes to developing the work, customer support is always attentive and attends 24/7 my doubts, provides high training for the tools to be used in an excellent manner in its entirety. It allows me to have a more centralized work management, create plans and projects and edit my files if necessary. I like being able to collaborate with my co-workers, where it is possible to interact on planning and work presentations and brainstorming to expand the creativity system much more and make everything exactly as it is needed. It has great tools that allow us to maintain a rermotee work, I value it, even morre in this situation.

What do you dislike about Box?

It provides us with the necessary security, enough storage space, the tools and management features are just right for the work we require, so I have nothing to complain about.

What problems is Box solving and how is that benefiting you?

The best benefit Box has given is is that it does not limit our work capacity, it expands in many aspects the management of files in any format, project planning and collaboration between work teams. Communication has become really good, it has been a direct link to provide our clients with the best service.

Mid Market (51-1000 emp.)
Mar 06, 2021
 Source
Overall Rating:
5.0
RP
Regina P.
Marketing Manager
Share
"Simplifies and secures"
What do you like best about Box?

All our important documents remain securely stored in the cloud and can be easily be accessed using any device. I love using the mobile app that helps me access, share, and edit documents even when away from the office. Box provides unlimited online storage with tons of features and capabilities that enable us to manage the lifecycle of documents.

What do you dislike about Box?

Occasional gitch with the system which is usually resolved after contacting the support team.

What problems is Box solving and how is that benefiting you?

With an increasing amount o data with different formats in our organization, Box delivered what we needed. We can effortlessly collaborate on content using any device while it keeps all our content secure. The user experience has been great with an easy o use interface that lets us use the system with ease. It has enabled us to stay organized and have full visibility and control of all our content.

Enterprise (> 1000 emp.)
Mar 01, 2021
 Source
Overall Rating:
5.0
LR
Luis R.
It Senior Security Analyst
Share
"A good tool to share files in an easy to understand way."
What do you like best about Box?

It can be managed by security groups allowing an easier way to provide access to folders to several users who are going to share documents related to the same subject. In addition, retention policies can be configured, SSO can be configured, among others. By the way, the support in case you need help is very good, and they respond quickly to find a solution.

What do you dislike about Box?

When a user has already registered with their corporate e-mail to use it as if it were a personal Box account, when I add them to the group with which I have configured the SSO, the system does not synchronize the user as it sees them as existing, and they have to be added manually.

What problems is Box solving and how is that benefiting you?

Share files between departmental employees and vendors, who only need to receive the files for review quickly and securely, and then delete the files. All limited with different types of access that they themselves can then continue to manage without my intervention.

Small Business (50 or fewer emp.)
Feb 23, 2021
 Source
Overall Rating:
5.0
Evangelist  Michael F. avatar
Evangelist Michael F.
Missionary/Evangelist
Share
"The best answer for record sharing"
What do you like best about Box?

It is my primary apparatus to impart to colleagues all my non-office related records, one thing that saves me a ton of time is that it's not difficult to add individuals to one innovation stripe as a proprietor of an envelope and individuals from another innovation stripe as the proprietor of another organizer so each understands what they are answerable for and they can in any case see all the project and team up depending on the situation, it is really simple

What do you dislike about Box?

Synchronizing is alright more often than not, I truly like the element to turn it on and off however it is irritating that occasionally it is required as a "sync now" button in the event that you press it twice, else, it is conceivable that I have an old rendition of the report in my nearby machine. It would be truly pleasant in the event that it could allow you to pick a sync span

What problems is Box solving and how is that benefiting you?

My Google drive stockpiling was practically full so I needed to locate an elective assistance to store my documents. I'm happy that I discovered Box.

Enterprise (> 1000 emp.)
Feb 23, 2021
 Source
Overall Rating:
5.0
MG
Meghali G.
Business Planning Manager
Share
"Good Collaboration tool"
What do you like best about Box?

Ease of use and you can sync to to the fav. folders

What do you dislike about Box?

Syncing sometimes is delayed also if we need to share the folder then we have to sign in to website

What problems is Box solving and how is that benefiting you?

Sharing files with team . Ease of use and do not have to send emails,

Mid Market (51-1000 emp.)
Feb 12, 2021
 Source
Overall Rating:
5.0
PV
Paresh V.
Software Engineer
Share
"My best friend for Cloud content management and file sharing"
What do you like best about Box?

I like the most about Box is, its Content management functionality and file sharing. apart from this, I use the Box to sharing files withing team as and when needed and do give access and revoke as per the need.

What do you dislike about Box?

I do not find anything in box to share that i really dont like.

What problems is Box solving and how is that benefiting you?

It is solving a lot of problem at organisation level includes, sharing files to teams and giving its access and revoking it as per the requirement. Also to manage the project documents at team level.

Enterprise (> 1000 emp.)
Jan 22, 2021
 Source
Overall Rating:
5.0
Anand S. avatar
Anand S.
Senior Software Engineer
Share
"Box to track our daily standup update"
What do you like best about Box?

It's user friendly way to allow multiple users to view and edit the same document.

What do you dislike about Box?

I have not found any issue while using box as of now.

What problems is Box solving and how is that benefiting you?

Same view of document even if someone updates it.

Enterprise (> 1000 emp.)
Jan 22, 2021
 Source
Overall Rating:
5.0
MR
Meghana R.
Software Engineer
Share
"Good cloud storage system with all security requirements"
What do you like best about Box?

The security at each file and folder level when sharing

What do you dislike about Box?

Nothing much to dislike. The app provides all the required features.

What problems is Box solving and how is that benefiting you?

The file level security is solved'

Small Business (50 or fewer emp.)
Jan 21, 2021
 Source
Overall Rating:
5.0
esshan s. avatar
Esshan S.
Software Engineer
Share
"Box app user friendly app"
What do you like best about Box?

Box helps us to share files and store personal information very easily and safely.

What do you dislike about Box?

No disliking in box. Everything is good in box

What problems is Box solving and how is that benefiting you?

Helps us take backup and store personal information and project related information

Small Business (50 or fewer emp.)
Jan 20, 2021
 Source
Overall Rating:
5.0
Leah W. avatar
Leah W.
Project Manager
Share
"The best solution for file sharing"
What do you like best about Box?

It's easy to use with a simple interface in which I can store all my files and be able to find them later no matter how old they are. Search function works great. I also like that there's unlimited storage so I don't have to worry about saving storage or having to delete files.

What do you dislike about Box?

I don't think I dislike anything as this is a really simple software that does what it has to do: secure my data.

What problems is Box solving and how is that benefiting you?

With Box I am able to share my files through Slack and easily do any backups through the desktop app. I think that it has worked as a method to make my communication easier by being able to access and share data anytime. I am also happy with the Box sync feature.

Enterprise (> 1000 emp.)
Jan 19, 2021
 Source
Overall Rating:
5.0
JB
Janet B.
Project Manager
Share
"Good tool to share with coworkers"
What do you like best about Box?

It is my main tool to share with coworkers all my non-office related files, one thing that saves me a lot of time is that it's easy to add members to one technology stripe as an owner of a folder and members of another technology stripe as the owner of another folder so each knows what they are responsible for and they can still see all the project and collaborate together as needed, it is pretty self-explanatory

What do you dislike about Box?

Syncing is ok most of the time, I really like the feature to turn it on and off but it is annoying that sometimes it is needed as a "sync now" button if you press it twice, otherwise, it is possible that I have an old version of the document in my local machine. It would be really nice if it could let you choose a sync interval

What problems is Box solving and how is that benefiting you?

Syncing files that need to be shared across teams.

Mid Market (51-1000 emp.)
Jan 15, 2021
 Source
Overall Rating:
5.0
JG
John G.
Firm Operations
Share
"Cloud-based solution for secure file management."
What do you like best about Box?

We use Box in every department of my organization to keep all our files safe, organized and accessible from anywhere. I love the ease with which I can store, share and access files from any computer thanks to the easy and efficient synchronization of all files between the cloud and Internet-connected devices allowed by Box.

What do you dislike about Box?

Regarding the navigability within Box there are several things that could be improved and the functions in the document editors could be added.

What problems is Box solving and how is that benefiting you?

Box has helped us to make the exchange of information more viable in our organization. Box provides me with a platform with everything I need to upload, share and organize files/information that my colleagues and I can access simultaneously no matter where we are, it has been useful for us to collaborate as a team, especially in the development of tasks and projects.

Enterprise (> 1000 emp.)
Jan 14, 2021
 Source
Overall Rating:
5.0
vivek s. avatar
Vivek S.
Junior Engineer
Share
"Box is one of the best app I have ever used"
What do you like best about Box?

It is very good app for file sharing and storing in cloud.it's cloud content management is awesome I love it.

What do you dislike about Box?

It should also come up with new features right now it has some limitations.

What problems is Box solving and how is that benefiting you?

We are using for file sharing purpose as well as remote access to cloud files,cloud content management etc.

Enterprise (> 1000 emp.)
Jan 08, 2021
 Source
Overall Rating:
5.0
Sanjay b. avatar
Sanjay B.
Systems Support Associate
Share
"Box - Content Management"
What do you like best about Box?

We don't need more space in local machine if have BOX account. That provides us a securing saving and sharing of contents on cloud. Best way to store date in organized manner.

What do you dislike about Box?

There is an occasional outages, something BOX web access will not be working and also photos for display metadata.

What problems is Box solving and how is that benefiting you?

Ease of sharing and ease of accessing stored data. Uploading files is very easy and supports drag and drop. Data syncs across quickly to devices.

Small Business (50 or fewer emp.)
Jan 06, 2021
 Source
Overall Rating:
5.0
victor m. avatar
Victor M.
Web Developer
Share
"Amazing experience"
What do you like best about Box?

Its a great clod saving tool, that is proficient in storing documents, images, videos and lots more with ease.

What do you dislike about Box?

Its free storage capacity is low when compared to some other cloud-based tools

What problems is Box solving and how is that benefiting you?

It has really helped me to store and share heavy files to friends and colleagues

Small Business (50 or fewer emp.)
Jan 03, 2021
 Source
Overall Rating:
5.0
PH
Presse H.
Founder
Share
"Box is best tool for cloud storage for businesses"
What do you like best about Box?

I like the security provided by this tool, it ensures that my files are completely safe. Also, the tool is very easy to use unlimke other storage solutions.

What do you dislike about Box?

The paid version of Box gives less storage for same price in comparison to tools like Google drive.

What problems is Box solving and how is that benefiting you?

I run a bangle manufacturing unit and I use Box to store all the important documents related to my business. I can share the data with other employees easily through Box.

Small Business (50 or fewer emp.)
Dec 16, 2020
 Source
Overall Rating:
5.0
Mohammed I. avatar
Mohammed I.
Data Scientist Machine Learning Engineer
Share
"box - Dump everything in the one 'box'"
What do you like best about Box?

* One-stop solution for having multiple point of contact applications for your daily use. * It is a floating hard-drive that's connected to all your devices. * Its native support to Google applications and Office 365. * Healthy mix of strong app integrations. * The note-taking app and the built-in task manager is a super benefit. * Security and safety are top-notch. * Box for business accounts is a separate entity that can leverage a host of well-tuned specific applications under its own umbrella.

What do you dislike about Box?

* It is a bit costly and expensive. * Paid feature of private key management is a real bummer. * The storage capacity for the other paid account is really low. * Sometimes too much is too messy too. Desktop app options are numerous and unclear. * When compared to other cloud options, DropBox and Sugarsync, offer 20 times as much storage. * Pricing and plans need to be better managed to gain user base.

What problems is Box solving and how is that benefiting you?

* My online classes need me to have all my documents ready and easily upgraded or downloaded by other shared party users. The documents can be on box and the other shared user just has to use the credentials and finish up the work. * File previewing, editing file, Google docs, Mobile Apps. * Python libraries integrated allows easy code updates and code runs. * Zoom feature allows user connectivity for doubts sessions and online classes.

Enterprise (> 1000 emp.)
Dec 03, 2020
 Source
Overall Rating:
5.0
AB
Abhinay B.
Project Engineer
Share
"Easiest cloud storage application be it on app or web"
What do you like best about Box?

Easy to share the data with others . Access management

What do you dislike about Box?

Checking about the current storage plans and available space.

What problems is Box solving and how is that benefiting you?

Backup of data and sharing it with friends and family.

Mid Market (51-1000 emp.)
Nov 30, 2020
 Source
Overall Rating:
5.0
DF
Daniel F.
Production Specialist
Share
"One of the Best Cloud Based Storage Platforms"
What do you like best about Box?

What I like most about Box is that I am able to not just store pictures, but I can also store documents, I can share documents with colleges, I can create sharable folders with colleagues, and it interacts well with my corporate VPN network.

What do you dislike about Box?

What I dislike the most about box, is that it is not easily findable as a shared platform on all operating systems. When I am using my iPhone and want to share a picture or document, especially if it something I need to share so I can access it from my work computer later, Box is never one of the Cloud platforms that initially comes up. I always have to select more, and then select Box as a sharable platform that I want to use.

What problems is Box solving and how is that benefiting you?

what I use Box for during my current day to day work is a transfer cloud platform from my work account to my outside private accounts. Box is the only Cloud platform that can be accessed by ,y company VPN, so when I need to share a doc or picture from or to my work account to my outside personal account I use Box. Personally, because of its features as a Cloud-based storage platform, I Box to collaborate with working folders and store documents and pictures.

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