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Box Cloud Content Collaboration Software logo
Box
Secure Cloud Storage Solution
4.2
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Box Reviews: 4.2/5 — Solid Choice

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
Access Controls/Permissions
Activity Tracking
Admin / policy controls
API Access
Audit logs / reporting
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration features (tasks, data rooms, branded spaces)
Collaboration Tools
Commenting/Annotations
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 22, 2026
Box Cloud Content Collaboration Software logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Nov 18, 2019
 Source
Overall Rating:
4.5
LM
Lukas M.
Public Relations Head
Share
"It is Great in Document Management"
What do you like best about Box?

Collaboration. I love that with box we are able to collaborate in document formation which helps save on time and improve on teamwork. Storage. It has a large storage space where we are able to store files. Sharing. It allows for real-time sharing of files Easy to use. It has an intuitive interface making it easy for users to interact with it.

What do you dislike about Box?

Box has a poor search tool. More filters are needed to make it fast.

What problems is Box solving and how is that benefiting you?

Box has helped us in document management. We are able to edit, send and store files.

Mid Market (51-1000 emp.)
Nov 18, 2019
 Source
Overall Rating:
4.5
Jacob E. avatar
Jacob E.
Undergraduate Mentor
Share
"Great cloud software for collaboration"
What do you like best about Box?

The thing I like best about box is the ease of access for users that need to collaborate. It is great to be able to have a platform where my work feels safe and secure. I feel that I can organize my work very easily by using folders. I also like how quick it is to upload content to the site. One of my favorite parts is having the ability to open documents with box and edit them, then save them straight to box without having to reupload a new version manually.

What do you dislike about Box?

I wish there were more options for integration to different softwares. I also think it is sometimes too difficult to find other users on Box and there should be a better way to search for who you would like to share with.

What problems is Box solving and how is that benefiting you?

I use box when I am working on team projects. It has made me realize the potential of cloud based computing. The most beneficial part of box is having the ability to share what I want with different stakeholders in a safe and secure way.

Enterprise (> 1000 emp.)
Nov 16, 2019
 Source
Overall Rating:
4.5
Lewis S. avatar
Lewis S.
Information Technology Support Engineer
Share
"Box one of the best cloud storage services."
What do you like best about Box?

Box is the best place to protect, share and manage all my content that's why I trusted its different tools and one of my favorites is its ability to work collaboratively because it's amazing how I can build a team where they can build collaborate and share documents in a central workspace, and with this everyone stays productive. Box also allows you to comment and assign tasks directly within files, quickly share content with external teams, and create seamless, automated workflows.

What do you dislike about Box?

Box is a service that has allowed me to develop various projects in a more agile and innovative way by having the collaboration of many people around me I have used it for a few years and nothing negative could I say of it because as I mentioned I have achieved many progress through their services.

What problems is Box solving and how is that benefiting you?

I use it regularly for project development together and it's that with its Box Cloud Content Management feature, I can create a digital workplace that boosts my productivity rate, linking all my content, people and apps into one platform, this allows me and my team to access the content we need from anywhere, plus we can work safely on our projects and collaborate without problems of availability or access.

Mid Market (51-1000 emp.)
Nov 13, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Intuitive, Easy File Storing and Sharing"
What do you like best about Box?

I love the easy way to organize all my documents and files, and how simple it is to share files with colleagues.

What do you dislike about Box?

Sometimes it can be messy, but that is only if you do not take the time to organize it.

What problems is Box solving and how is that benefiting you?

Box has helped my organization file share and collaborate online in ways that are incredibly helpful.

Small Business (50 or fewer emp.)
Nov 13, 2019
 Source
Overall Rating:
4.5
John  W. avatar
John W.
Managing Attorney
Share
"This is good product for the security necessary for legal industry."
What do you like best about Box?

It meets the standards for a law office, and it's in the cloud making lugging around files a thing of the past. Also collaborating with a shared/link file is very useful.

What do you dislike about Box?

The desktop sync will rarely but sometimes not auto-sync and I have to re-link it.

What problems is Box solving and how is that benefiting you?

Collaboration on files, remote working from home or other offices, storage.

Mid Market (51-1000 emp.)
Nov 11, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Box"
What do you like best about Box?

I love that I could access my files from anywhere on any computer or device

What do you dislike about Box?

sometimes it's a little slow when uploading and backing up files but other than that it's been great

What problems is Box solving and how is that benefiting you?

Fox makes it so easy for me so I don't have to carry around files or some drives when I can access everything I need in the field

Enterprise (> 1000 emp.)
Nov 11, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy platform for sharing and storage "
What do you like best about Box?

I can store a lot of my own files, and collaborate easily with others

What do you dislike about Box?

It’s interface is a little more old fashioned looking than drive

What problems is Box solving and how is that benefiting you?

I can collaborate with people in my institution easily

Small Business (50 or fewer emp.)
Nov 11, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"box is the best!"
What do you like best about Box?

box is a great resource for collaborating with the team! I can share and make edits in box and see updates as my coworkers work on their projects with me.

What do you dislike about Box?

i don't like how there is not a free version. there are other sites that do similar things and lets you try for free.

What problems is Box solving and how is that benefiting you?

i am solving problems like collaborating and sharing docs easily with my team. I am benefiting from box by staying organized and making folders on certain campaigns in one place

Mid Market (51-1000 emp.)
Nov 11, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Use box often for large file storage and sharing"
What do you like best about Box?

Box has been great for sharing files in the school and clinical setting. Often, I share audio files and other large powerpoint lectures and these are loaded very quickly for everyone to see. It is also helpful to download and view offline. There are many areas to put the files so it was helpful to have different file names for locations. I like that they continue to update their app and seem to be moving in the right direction.

What do you dislike about Box?

I had some trouble starting to learn how to share files with others but that was resolved quickly. I did contact customer service once about a login concern and they were quick to respond.

What problems is Box solving and how is that benefiting you?

Sharing very large files with coworkers has been realized

Small Business (50 or fewer emp.)
Nov 10, 2019
 Source
Overall Rating:
4.5
MN
Michael N.
Hr Executive
Share
"File sharing is easy and fast with Box. "
What do you like best about Box?

Comparing Box with other storage softwares, Box has great features that are easy to use. Sharing files with Box is easy and fast. It is easy to install and set up. I like the customer support team, very helpful and supportive. Box is affordable.

What do you dislike about Box?

I can't complain about Box because i have used it for some years and i have never encountered any problem.

What problems is Box solving and how is that benefiting you?

Sharing files is easy and fast with Box. It is available at an affordable cost. It is easy to use and install. It has a simple and user-friendly interface.

Small Business (50 or fewer emp.)
Nov 10, 2019
 Source
Overall Rating:
4.5
JK
Jackson K.
Accounts Manager
Share
"Box is a great tool for file storage. "
What do you like best about Box?

Box is a powerful cloud storage tool every single person should have. I use it to keep my files and i have proven that it's a cool tool. It allows me to share files with other colleagues easily and faster.

What do you dislike about Box?

I don't have any complain about Box. It's a smart solution for keeping your files.

What problems is Box solving and how is that benefiting you?

Box is easy to use and install.Again, file sharing has been made easier and faster with this amazing tool.

Enterprise (> 1000 emp.)
Nov 10, 2019
 Source
Overall Rating:
4.5
Stella O. avatar
Stella O.
Territory Sales Manager
Share
"Simple, useful and practical "
What do you like best about Box?

Box can easily load all types of files (it can even open some types files such as images, videos, audios, documents, etc., within the same web platform) and it does not matter on the device being used since this software cloud storage is available on almost any device that has an internet connection. If you are working collaboratively, Box has the possibility of selecting with which person to share an important document or image. It is very simple to load the files and very safe, I have never had losses of any files in the years that very safe, I have never had losses of any files in the years that I ahve personally used box, in addition the links with which each file or folder is shared can be updated at any time you want.

What do you dislike about Box?

Generally I haven't had problems with Box in the course of time that I have used personally and professionally. It is comfortable and simple to use, its prices in comparison to the competition are very accessible and adapt to any type of problems. What I would love to improve is the way in which I can see .rar files which must be downloaded to view their content, so if I could only visualize and extract inside the box without downloading it, it would be fine.

What problems is Box solving and how is that benefiting you?

I had to opt for manager and cloud storage since I am a person who is on the move, from here to there, sometimes it was hard for me to take my laptop where I was going, so I thought that software like this could be useful since it I needed more than my smartphone. I compared prices and features, and without a doubt Box was the one for what I needed in my personal and work life, it adapts to what I want to store and I want to take it everywhere.

Enterprise (> 1000 emp.)
Nov 10, 2019
 Source
Overall Rating:
4.5
Freddie W. avatar
Freddie W.
System Network Administrator
Share
"The cloud storage box "
What do you like best about Box?

Box is a service that has managed to stand out from its beginnings for offering much more free size than the competition and although with size limitations per file, it is otherwise an excellent option because it allows you to have your data stored in a safe place and available and is that we now have virtually anywhere connection which allows us to access all our data without having to keep it stored locally significantly reducing the risks that this causes.

What do you dislike about Box?

It is currently one of the cloud storage services preferred by many and that is due to its quality of service and continuous improvement things that have allowed it to remain on the market as a viable option to store our files so I have nothing that I disgruntled with this service.

What problems is Box solving and how is that benefiting you?

I use it to store many of my files is one of my favorite services I have been using it both personally and professionally for many years is amazing all that you can do with Box and it is not only to save your files in the cloud, but its gene possibilities a collaborative environment are excellent.

Enterprise (> 1000 emp.)
Nov 09, 2019
 Source
Overall Rating:
4.5
Madison Sheila M. avatar
Madison Sheila M.
Software Architect
Share
"Box" is an excellent application to share, collaborate and store documents and files."
What do you like best about Box?

I like a lot of box and what makes it my favorite is that it has a great capacity to store online content and many useful tools to edit and synchronize elements. It is undoubtedly a very flexible and scalable software from all points of view makes sharing documents between a group of users quick and easy. You can control who has access and what they can do with the files can be integrated with other applications. It is easily customizable. And totally safe.

What do you dislike about Box?

So far there has not been much that I did not like about this software. The only thing I can refer to is that sometimes it does not open correctly or it takes a little longer to load when, for example, my PDF files are very large.

What problems is Box solving and how is that benefiting you?

The problems that are solved using box is to be able to share files internally within our company. We use Box Sync to backup important documents on our local machines and use it to securely share large print files; Currently, our marketing, products and admissions departments are also using Box to share internal documents, images, videos and forms in a fast and efficient way.

Enterprise (> 1000 emp.)
Nov 08, 2019
 Source
Overall Rating:
4.5
SP
Subodh P.
Hardware Enginner
Share
"It's super easy to use but isn't as smoothly integrated as some other products"
What do you like best about Box?

The interface is clean and UX is pleasant. Anyone familiar with normal productivity software can pick it up pretty quickly.

What do you dislike about Box?

If you're used to Sharepoint, you will notice the slightly fewer set of creating and sharing tools. It feels a bit sparse but then, it does 90% of the normal tasks you do.

What problems is Box solving and how is that benefiting you?

Sharing outside of the company is sometimes a challenge so this has helped me. There is good support in the help pages but we also have Helpdesk support which makes things easier. Hi

Mid Market (51-1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Box time"
What do you like best about Box?

I like Box because I am able to access it from when I’m away from the office. The remote access option is great.

What do you dislike about Box?

The server, when it goes down we are unable to bring up any documents

What problems is Box solving and how is that benefiting you?

The ability to access volunteers training records from my home rather than driving to the office. As well I know who access what files on what sare

Small Business (50 or fewer emp.)
Nov 05, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple storage solution for any business. "
What do you like best about Box?

That anyone can bounce within projects at any given time and Box tells you when there is an updated folder.

What do you dislike about Box?

The IOS phone app is a bit clumsy and I think if it referenced the online portal it could be easier to navigate.

What problems is Box solving and how is that benefiting you?

Managing and storage of documents. The ease of sharing documents with trade partners and clients is effortless.

Enterprise (> 1000 emp.)
Nov 03, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Working with Box"
What do you like best about Box?

The ability to work anywhere on any device and collaborate with colleagues

What do you dislike about Box?

The permissions of who can view what and sharing folders could be a little more user-friendly

What problems is Box solving and how is that benefiting you?

The ability to edit and share docs in real-time with colleagues increases productivity and the speed at which work and projects can be completed.

Mid Market (51-1000 emp.)
Nov 02, 2019
 Source
Overall Rating:
4.5
Kelly F. avatar
Kelly F.
Senior Associate Director, Major Gifts
Share
"Great on the Go"
What do you like best about Box?

Box is easy to learn and use. I particularly like its app as I travel often for work and appreciate the flexibility to access my documents without needing a laptop on a train or in car. I have found this feature to be particularly helpful if my meeting schedule has changed last minute, and I need to access a file with my cellular network when I do not have Wi-Fi.

What do you dislike about Box?

The only thing I dislike about Box is that my app does not auto sync files. You do have to manually download files so you have to plan ahead if you will not have access to Wi-Fi or a cellular network.

What problems is Box solving and how is that benefiting you?

The biggest problem I have solved with box is that I now have access to my files without my computer. This has helped me prepare for last minute meetings on the go.

Enterprise (> 1000 emp.)
Oct 31, 2019
 Source
Overall Rating:
4.5
Kelly C. avatar
Kelly C.
Software Architect
Share
"Reliable and easy-to-use fast collaboration tool for storing and sharing files in the cloud."
What do you like best about Box?

What I like about this storage and file sharing provider are many things, it is a very flexible and scalable tool, so it provides a great facility to access the files to edit, synchronize elements and share with others in those terms Box is unsurpassed; The web and mobile versions work in an excellent and very fast way, both to enter your account and to upload files, which is a very important factor since it allows you to work or review files from anywhere without having any problems and support User and very good to help train and answer any questions we have very quickly. They are there to help and they are good at it too!

What do you dislike about Box?

What I dislike is not much are just two things, the first is that the desktop application for Box, can really slow down your computer if you do not know that it is running and finally is that sometimes there seems to be a problem with the way I sort the files inside a folder if the file names are numbered (for example, file names that contain or start with a date number) for everything else I am completely satisfied so far.

What problems is Box solving and how is that benefiting you?

The problems that I solve daily with Box both in my company and on a personal level is that it provides us with two main functions that help us every day in our daily routine, first, Box is used as a backup of our files within Our local machine. Our local files are synchronized immediately with our Box account, so newly created files are uploaded to our Box account. Second, Box allows us to share files with our team.

Mid Market (51-1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great tool to share content in secure environment"
What do you like best about Box?

It is secure (was the only software approved by our company for file sharing with collaborators) and easy to upload large files and content.

What do you dislike about Box?

the interface of the software is a bit too outdated

What problems is Box solving and how is that benefiting you?

We were able to share files and important information with external collaborators as well as internally and avoiding sending files via email

Enterprise (> 1000 emp.)
Oct 28, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Box allowed Global Document Sharing and Collaboration "
What do you like best about Box?

The Box application allowed easy file sharing and collaboration for team projects.

What do you dislike about Box?

Sometimes the application creates many duplicates of documents.

What problems is Box solving and how is that benefiting you?

Accessing documents and keeping track of who accessed the documents and made edits.

Small Business (50 or fewer emp.)
Oct 28, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Most friendly online storage"
What do you like best about Box?

User friendly,mobile app is available,fast

What do you dislike about Box?

Not too many options to integrate with third party

What problems is Box solving and how is that benefiting you?

Using as cloud storage for sales and customer to download updates,software manual and marketing materials

Enterprise (> 1000 emp.)
Oct 24, 2019
 Source
Overall Rating:
4.5
Herston F. avatar
Herston F.
Ui Designer
Share
"Great solution for file management and sharing."
What do you like best about Box?

I like how easy box is to setup specifically on non-access limited computers.

What do you dislike about Box?

I don't really have any dislikes with regards to this platform.

What problems is Box solving and how is that benefiting you?

Box allows me and my team to manage and share our files with each other easily.

Small Business (50 or fewer emp.)
Oct 24, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A Good Source"
What do you like best about Box?

It is easy to invite collaborators and work with people to allow for the sharing of documents.

What do you dislike about Box?

You cannot work on the documents together in the format.

What problems is Box solving and how is that benefiting you?

Sharing documents without having to run back and forth or email. I can share raw images without fear of them being unable to download due to size.

Mid Market (51-1000 emp.)
Oct 23, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"My box review"
What do you like best about Box?

This a secure , easy to use platform to upload , download files with auto sync and scalability option on to any folder on your device. Their web application is pretty robust.They have an app on the phones to make lives easier. The non IT people on our team are usually skeptical about new software usage but they easily and happily started using box

What do you dislike about Box?

There is not much to dislike. But, we have to do lot of clicking to reach any certain file or folder stored in a hierarchical structure.

What problems is Box solving and how is that benefiting you?

We worked on a project with 2 other companies and sharing documents has seemed a difficult problem. We managed without docs for few weeks and then came this box platform at our service and our life was made easy

Enterprise (> 1000 emp.)
Oct 23, 2019
 Source
Overall Rating:
4.5
IT
Irin T.
Ph D Student And A Ta
Share
"Box is very convenient"
What do you like best about Box?

The way different people can use it and share it. The automatic updating facility

What do you dislike about Box?

the aesthetic aspects of the software. It would be better if the background looks better. Other that that, it seems cool

What problems is Box solving and how is that benefiting you?

I am a TA. I update my students attendance using box. Also, I store files that I want to share with others

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Safe and fast storage, rather cheap"
What do you like best about Box?

It's best for storing temporary files your need to send to your colleagues.

What do you dislike about Box?

There are much cheaper alternatives for long term storage of large files and backups.

What problems is Box solving and how is that benefiting you?

File sharing between colleagues and short-term data storage.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
4.5
RC
Rebecca C.
Member
Share
"Drop Box It Like It’s Hot"
What do you like best about Box?

Easy to add files and renaming the files

What do you dislike about Box?

Limitation of file size. If it’s too big, you can’t upload it

What problems is Box solving and how is that benefiting you?

Saving the file because sometimes it won't save if the file is too big or the format

Enterprise (> 1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"It’s great "
What do you like best about Box?

Easy to use . I love the folder structure and how u can share links to files and folders

What do you dislike about Box?

Nothing , it’s the best u have access to all folders in one view

What problems is Box solving and how is that benefiting you?

Easy file sharing with links Proper folder structure