Brand24 Reviews & Product Details

The reporting has been our most used feature because we mainly use it to track our KPIs. We also review our mentions weekly to see who is talking about our brand, what they are saying, and if they could potentially become an affiliate or practitioner with our company. It is really easy to use and was easy to set up with a bit of help from our representative.

There isn't anything we have found that we dislike so far! We are not heavy users of the app, but it works for what our needs are at this time.

It is helping us find people and blogs talking about our brand online, as well as helping us track some of our KPIs related to marketing.

It's like google trends only a million times better more accurate more friendly and more reliable

Hmm. Nothing comes to mind. I mean. It's not free but I guess that's alright

Keeping in touch with all mentions of my brand

Es una herramienta muy intuitiva que facilita el navegar por ella y el obtener las mediciones que uno requiere de cada proyecto

Lo que no me gusta es que a veces se tardan en actualizar las metricas.

El alcance y éxito que tienen nuestras campañas

Really easy to use, support is excelent and they keep adding features that makes Brand24 a bigger tool

The speed to collect mentions could be better but is more an issue of social media API than Brand24

React times to issues around our brands, really fast AI insights to make decissions faster

Brand24 provides very deep insight about your brand, and I really like on how they visualize the data. It's easy to use, the integration is seamless, and their customer support is awesome!

got no complain about their features, everything run smoothly

We can see the sentiment of the audience about the brand, and you can also immediately handle the issue that may affect your brand reputation

It's easy and fast to use + regularly updated content

- many dead links, especially for tiktok videos -no possibility of blocking accounts in brand24 that are spam and mention us

It falicite the search for content mentioning us

Brand24 is incredibly user friendly and not over complicated. It was also very easy to get up and running and add users from my team. There's a wide variety of sources available to track brand mentions and the projects feature helps keep us organized with tracking multiple keywords.

It would be great if there were exporting capabilities to have a spreadsheet of multiple brand mentions. Also, a Threads integration would be helpful as an additional source!

Brand24 gives my team an easy way to source new influencers for our affiliate program and find creators who genuinely love our brand. We also use it to source spark ads for TikTok.

It's like 10 tools in 1, and helps me with: - competitors monitoring - brand awareness monitoring - gathering customers' insights and needs - finding influencers - finding opportunities for backlinks - staying up to date with recent events in my sector. And it has an awesome and helpful team:)

Nothing to dislike. The tool could communicate its limits and sources more clearly. Otherwise, it's perfect.

- competitors monitoring - brand awareness monitoring - gathering customers' insights and needs - finding influencers - finding opportunities for backlinks - staying up to date with recent events in my sector.

I love the AI Insights on Brand 24! This is great with helping us understand the landscape and get valuable feedback. The client success team is also really great at answering any questions I may have. The platform is also super easy to use + learn!

So far, no downsides! I have enjoyed using the platform and have learned a lot about my brand.

Brand 24 allows us to see who is talking about our brand, from both a media and social perspective. For customer service, it allows us to contact those customers and provide great service.

Is the best way we found to monitor what is happening around the world regarding our brand. Is Great and very easy to use and set up.

Could be cheaper. It may be good to have an automated way to respond people on the social networks

We have too much people talking about us in Twitter and other social networks, was impossible to be up to date before brand24.