Brand24 Reviews & Product Details

The ability to find what others are saying about your brand is key. With Brand24 I am able to have contact with soon to be customers :) it's also great to be able to communicate with anyone who talks about the company that I work for!

the one thing that took me a bit to master was to ensure that my key words were set into place were effective. This took some trial and error but within minutes I got the hang of it.

Better contact with the client and direct sales, also increase of brand awareness.

Its utility in superpvising SEO and simplicity in use. Both these things are essential to develop your website or blog.

We are using it for too short to state that we dislike something.

We are learning the "SEO" things for our website and how to get new subscribers for it. The most important benefit is that the number of visits on our website rised.

I get to my office, prepare a cup of coffee and all my internet monitoring (topics related to my work, competition) is already done and results sent to my e-mail.

I cannot really see anything I dislike at the moment.

I conduct trainings and create data analysis reports. Because of tha tool I can see the big picture of what is important in my field of work and in what people and my clients are interested.

Thanks to this tool I don't miss anything about most important topics that I decided to follow. I can monitor the results found in the internet every day! The reports inform each day about new mentions. Thanks to that I can analyze my client's needs and develop my blog. I can also track my competition and see their actions in one report. I can track forums and find new readers/customers by answering their questions! This is very helpful! Also I would like to reccomend the staff, who are more than helpful and ask about support without even my request. That is very kind.

Honestly I cannot find disadvantages of using Brand24. The settings are clear and i can always change them f.e. frequency of receiving reports if it's too often.

The greatest benefit is that I can track key topics in forums, in google and look into my competition. I have found new possibiliteis to find readers and to meet with new bloggers just by tracking suitable key word. Monitoring and analyzing is way more easier!

The most- its easy to use, and BRAND24 has great support!

Probably lack of time to use it more ;) But srsly, Its to short to dislike anything

Mostly I use it to monitore social media, and small campaigns.

I've been using Brand24 for a few months now. What I like best is that Brand24 gives me also the list of the mentions from Facebook (from what I know other monitoring tools don't have that option).

I would change the design of the product to make it more clear.

The name of my company is specific, because it's at the same time the name of the whole category of tools (LiveChat). Because of that I don't look at the graph with the number of the mentions and don't use it for social analytics. However as I wrote in the title checking new mentions in Brand24 and a cup of coffee is my morning routine :) I use it for monitor the Internet and reply as LiveChat if it's necessary.

Very quick notifications and great UI. People doing Brand24 knows how to do web tool. I love also fast support and they listening customers. And I love Slack Integration! <3 This is awesome.

Mobile App. Is very old, UX is poor and UI also is bad.

I have full info about my business. What people says about my brand or about me.

The deep search gets from the web everything about Your brand. Websites and social media it's amazing. And easy to use. Everybody can do it.

I'm sorry. i'm in love with Brand24. I am using it for couple of months now and it does what it supposed to.

I can reach to my clients that uses my product. And i can check what are they saying about it. I can make a conversation.

1. First - simplicity, brand24 is perfectly designed. 2. I have all online mentions in one place, I can easily group those mentions and interact with customers (increasing sales or customer service, and damn…it works fine) 3. It’s perfect tool to see what people say about my products, articles, company, etc. It’s all about insights 4. You can feel it "like a boss" when you interact and surprise people how precise you are

Build in professional CRM - it would be great if b24 had that feature.

B24 helped me increase sales and costumer service. Also my clients who use brand24 gather more user than before (people see that you are active!!). If you use wise this tool it gives you many opportunities for your company or product. People talk in social media and if you find those specific talks (about your brand, product, articles, etc.), react to them - you’re home,

nice interface and easy to use. we often discover content generated by our clients and act on it before they notify us the content exists. Helps us stay ahead of the curve and interact with customers virtually real time. Also makes reporting very simple.

does tend to gather quite a bit of unrelated content which takes some time to sift thru.

Virtual real time communications with customers on line. Discovery of new content on a daily basis.