Brand24 Reviews & Product Details

- Slack integration that helps us keep an eye on every mention of our product / brand - Easy setup - you learn the rules once and then you can easily play with what you want to track - Spotting the untagged mentions that we wouldn't know about without Brand24 - Brand24 team :)

Nothing to dislike. Only ideas what else can be build next :)

Firstly, we wanted to know whenever somebody mentioned our company or product. Secondly, we needed a solution to keep track of what our competitors are up to. The biggest benefit is that we now have access to both: brand/product mentions and competitor news in real time. Plus, we can look at historical mentions and get a glimpse of how we're doing in terms of online presence vs competitors.

We really like that you can monitor in real-time all the keywords and phrases you are interested in and have multiple projects within your dashboard, as well as the price; it is one of the most competitive solutions for social listening in the market.

It's not that We do not like it's just that it will be fantastic to export the comparison between projects and have the Spanish language within Brand24 dashboards and PDF reports.

To track our competitor brands, social media profiles, category and industry news, and trends within our market interests. Our performance in making new conversations has been significantly increasing for our community manager it has been a complete game changer.

One standout feature is the real-time social media monitoring, allowing us to stay on top of conversations surrounding Callpage. The sentiment analysis is particularly useful in gauging public perception, and the customizable alerts ensure that I never miss an important mention. Another aspect that sets Brand24 apart is its robust analytics and reporting capabilities. The detailed reports provide a wealth of information, helping us track the effectiveness of our campaigns, identify key influencers, and understand our audience better. The customizable reporting options allow us to tailor the reports to fit the specific needs of our team and stakeholders.

I've been using Brand24 for a while now, and I must say it has greatly exceeded my expectations.

Brand24 is offering in-depth data on brand mentions, reach, and engagement. This has been instrumental in shaping our social media strategy and understanding our audience better.

It shows me every mention across the internet for all the keywords that interest me. Its very easy to set up and choose the keywords I want.

Nothing really. For the case I want it, works perfectly

I can see all media outlets, blogs and users on social who are talking about my product. They dont have to tag us to see the mention! In that way I can stay up to date of what's going on and my product's reputation

What I appreciate most about Brand24 is its commitment to staying ahead of the curve. The team continually updates the platform with new features and improvements, ensuring that users like me always have the latest tools at their disposal. The customer support is exemplary, with a responsive team that genuinely cares about user satisfaction.

I feel like I'm sometimes drowning in all the data this tool throws at me, but can you really dislike that? Maybe, but I think it's better this way.

Brand24 assists in identifying influencers and tracking their impact. This helps to collaborate with influencers effectively and measure the success of influencer marketing campaigns.

As an account manager in a marketing agency, I use Brand24 for multiple purposes. One of them, and the most important one is researching online mentions about my Clients. Knowing what people think and write about my clients helps me take care of their image and reputation. Brand24 delivers mentions fast and precisely, letting me to react before its too late, when a negative review comes up. I love their sentiment analysis for this purpose! I also use Brand24 to search for insights. I track different topics related to my campaigns, to find what issues people are facing and learning what are the best ways of communication to reach them with product we are currently promoting - which features and benefits may be important for them, what are they looking for. After gathering insights, as soon as the campaign starts, I track hashtags related to it to measure reach, awareness and volume. I sometimes use the report feature, but I love scrolling through the tool myself to find interesting data. I really appreciate that Brand24 is constantly developing, coming up with new features. The Customer Success team is always there to help me, when I am in need.

I might be biased, but there are no such things! ;)

Mostly helps me take care of my Clients' reputation online. It finds negative mentions fast so I can respond and take care of it before anyone else does - it wouldn't be possible to do manually. Also, helps me find insights to create better ideas for my Clients' campaigns - also I woulnd't do it as thoroughly manually. Finally, Brand24 has a lot of analytics that help me measure the results of campaign that we run and makes it easy to report.

Brand24 is an excellent tool to monitor your presence online. It is very easy to use and manage, and the pricing is fair. However the best of all, is the personalized and attentive customer service. We are very happy with Brand24.

So far we only have had a positive experience with Brand24.

We were having a hard time monitoring our online presence across all platforms and Brand24 has helped us centralize this all in one space.

The platform is easy to use, intuitive, and has fantastic customer service. Whenever I´ve had an issue or question, I always get a gratifying answer and attitude, no matter who is attending to me.

You may only have some restrictions regarding the language and region you are searching for. I also would like to include assessments on specific sites, but all these are fine-tuning features, otherwise, the platform works perfect.

We may be interested in searching for quick media insights on different projects and brands, whether for comparison purposes, media presence upon a specific action, campaign progress, or decision-making.

Analysis part report part Summary part Influencer part

You need to connect direct with facebook

To know how audience are reacting with my products

Brand24 becomes an attractive partner for interactive and content marketing campaigns. It provides a complete control panel from which I can monitor all the activity on the Internet in real time, allowing me to evaluate the success of our campaigns, the level of happiness among our clientele and the success of our commercial and marketing decisions. Having this support allows me to go much deeper into the concept of development and exploration on the platform. Many of my ideas have already been implemented in the program; for example, the software was used to access a sophisticated degree of content design for network publishing.

The price is prohibitive, and the program could be much more useful if it had more robust features without charging exorbitant fees.

To a large extent, we rely on it to evaluate the results of our social media, publishing and premium content generation efforts. We selectively modify material at the optimal times and share it on the most engaging channels. Without a doubt, the software has helped us achieve our goals, as evidenced by the increased effectiveness of our marketing efforts and the increased awareness of our brand in the online marketplace. It is recommended for anyone who could greatly benefit from using it to analyze their company's marketing and social media material.