Brand24 Reviews & Product Details

I really appreciate Brand24 for the notifications and the power of the tool

Sometimes it is not so easy to find our way in the tool

As a community manager, it helps me to focus on writing instead on looking for subjects. I really appreciate the tool to follow my influencers as well.

Brand24 is one of the most robust social tracking tools we have ever used. The ability to track nearly keyword or hashtag across multiple platforms is amazing. The filtering tools are top notch and the ability to generate reports with 1 click to share with teams is killer.

Limiting the number of trackers is frustrating. Would like to see it at 20-25 instead of 10 on the regular plan.

We needed to track certain keywords and hashtags across multiple social platforms and Brand24 has been the perfect solution.

I like that Brand24 will send you an email every day with updates on postings related to your keywords. This is very helpful when you are busy and sometimes forget to login. It forces you to look at the data and stay current.

I dislike how broad the results are. Maybe I am missing something but I feel that you should have the ability to really narrow down the search if you are targeting a broader keyword set.

I am understanding what the landscape looks like as it relates to my business. Since what I do is almost 100% social media driven it is helping me to understand what challenges exit, companies to target, and how big the opportunity is.

Storm alerts! Being able to quickly respond when activity picks up has been key.

Often we get a lot of hits that are irrelevant

We're engaging people in more places than before. So many forums beyond just social media that are difficult to monitor without the kind of consolidation that Brand24 provides.

The Sentiment filter, I really enjoy. Infographics for the data is easy to read.

Sometimes there are lag times for the mentions.

Seeing what customers have to say about the product as well as knowing how to improve it. Looking at where we should target our marketing, seeing where the product community hangs out.

I really like how easy Brand24 is to use and how available the team is for support and tips. The product works well and provides info my clients fine useful.

Brand24 doesn't do everything I'd like it to - I want it to show growth in followers better, customize graphs, and separate out tumblr like it does Facebook and Twitter.

This service speeds up my reporting process and provides great info for my clients.

Nice, transparent interface and a great crew :)

Limitations :) and sometimes it does not view/dispalay linked pages properly. Sometimes it shows websites with no mentoins of the targeted word/phrase.

PR, Employer Branding - so problems related to people's opinions.

speed, helpfull, precision, unfailing,

I dont't like a price the best abonament ;-)

Brand24 help me during crisis situation in social media and when I want to know, what my clients think about my brand.

I love this social media monitoring tool, because is easy to use and... perfect?

No, I don't have any defects about Brand 24 tool. It's good.

No

Best features in B24: - clear and transparent platform - instant results - helpful crew

I have never thought about it :) i should get know platform better.

I am using B24 mainly for social media communication so it is very helpful on every stage. Personally, B24 supported my master's degree thesis