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Brand24
Real-Time Online Reputation Monitoring
4.6

( 283 )

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Brand24 Reviews & Product Details

Brand24 Overview
What is Brand24?

Discover the power of media monitoring. Get instant access to brand mentions across social, news, blogs, videos, forums, reviews and more.

Company Brand24 Internet Monitoring
Year founded 2011
Company size 51-200 employees
Headquarters Wrocław, Dolnośląskie, Poland
Social Media
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Crevio
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5.0

( 1 )

$29.00/month
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What Brand24 is best for?
How does Brand24 compare to Later?
What are the pros and cons of Brand24?
Brand24 Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brand24 Features
API Access
Ad Management
Analytics and Reporting
Audience Targeting
Automated Publishing
Brand Tracking
Campaign Management
Competitor Analysis
Content Curation
Content Library
Content Scheduling
Customer Engagement
Customizable Dashboards
Engagement Tracking
Hashtag Tracking
Influencer Tracking
Message Archiving
Mobile App
Multi-Account Management
Post Automation
ROI Tracking
Sentiment Analysis
Social Listening
Social Media Integration
Social Media Monitoring
Team Collaboration Tools
Third-party Integrations
Trend Analysis
URL Shortener
User Segmentation
Brand24 Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 26, 2025
Brand24 Logo
283 Brand24 Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Aug 18, 2016
 Source
Overall Rating:
5.0
JS
Justyna S.
Head Of New Media
Share
"An amazing tool for companies small and large! "
What do you like best about Brand24?

The ability to find what others are saying about your brand is key. With Brand24 I am able to have contact with soon to be customers :) it's also great to be able to communicate with anyone who talks about the company that I work for!

What do you dislike about Brand24?

the one thing that took me a bit to master was to ensure that my key words were set into place were effective. This took some trial and error but within minutes I got the hang of it.

What problems is Brand24 solving and how is that benefiting you?

Better contact with the client and direct sales, also increase of brand awareness.

Small Business (50 or fewer emp.)
Jul 29, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Supervising the development of the blog"
What do you like best about Brand24?

Its utility in superpvising SEO and simplicity in use. Both these things are essential to develop your website or blog.

What do you dislike about Brand24?

We are using it for too short to state that we dislike something.

What problems is Brand24 solving and how is that benefiting you?

We are learning the "SEO" things for our website and how to get new subscribers for it. The most important benefit is that the number of visits on our website rised.

Small Business (50 or fewer emp.)
Jul 28, 2016
 Source
Overall Rating:
5.0
KS
Kamil S.
Koordynator Ds. Rozwoju Centrum Kształcenia Podyplomowego
Share
"All the hard work done by Brand24, not by me!"
What do you like best about Brand24?

I get to my office, prepare a cup of coffee and all my internet monitoring (topics related to my work, competition) is already done and results sent to my e-mail.

What do you dislike about Brand24?

I cannot really see anything I dislike at the moment.

What problems is Brand24 solving and how is that benefiting you?

I conduct trainings and create data analysis reports. Because of tha tool I can see the big picture of what is important in my field of work and in what people and my clients are interested.

Small Business (50 or fewer emp.)
Jul 27, 2016
 Source
Overall Rating:
5.0
KW
Karolina W.
Team Assistant
Share
"Brand24 gives me a great view of the topics that I am interested in, helps developing my blog."
What do you like best about Brand24?

Thanks to this tool I don't miss anything about most important topics that I decided to follow. I can monitor the results found in the internet every day! The reports inform each day about new mentions. Thanks to that I can analyze my client's needs and develop my blog. I can also track my competition and see their actions in one report. I can track forums and find new readers/customers by answering their questions! This is very helpful! Also I would like to reccomend the staff, who are more than helpful and ask about support without even my request. That is very kind.

What do you dislike about Brand24?

Honestly I cannot find disadvantages of using Brand24. The settings are clear and i can always change them f.e. frequency of receiving reports if it's too often.

What problems is Brand24 solving and how is that benefiting you?

The greatest benefit is that I can track key topics in forums, in google and look into my competition. I have found new possibiliteis to find readers and to meet with new bloggers just by tracking suitable key word. Monitoring and analyzing is way more easier!

Small Business (50 or fewer emp.)
Jul 27, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Short, intense social media monitoring"
What do you like best about Brand24?

The most- its easy to use, and BRAND24 has great support!

What do you dislike about Brand24?

Probably lack of time to use it more ;) But srsly, Its to short to dislike anything

What problems is Brand24 solving and how is that benefiting you?

Mostly I use it to monitore social media, and small campaigns.

Mid Market (51-1000 emp.)
Jun 09, 2016
 Source
Overall Rating:
5.0
Agnieszka J. avatar
Agnieszka J.
Head Of Social Media And Community (Remotely Since March, 2020)
Share
"Morning coffee routine ;) "
What do you like best about Brand24?

I've been using Brand24 for a few months now. What I like best is that Brand24 gives me also the list of the mentions from Facebook (from what I know other monitoring tools don't have that option).

What do you dislike about Brand24?

I would change the design of the product to make it more clear.

What problems is Brand24 solving and how is that benefiting you?

The name of my company is specific, because it's at the same time the name of the whole category of tools (LiveChat). Because of that I don't look at the graph with the number of the mentions and don't use it for social analytics. However as I wrote in the title checking new mentions in Brand24 and a cup of coffee is my morning routine :) I use it for monitor the Internet and reply as LiveChat if it's necessary.

Mid Market (51-1000 emp.)
May 06, 2016
 Source
Overall Rating:
5.0
RO
Rafał O.
Junior Front End Developer
Share
"Awesome web monitoring tool. And there is Slack Integration! "
What do you like best about Brand24?

Very quick notifications and great UI. People doing Brand24 knows how to do web tool. I love also fast support and they listening customers. And I love Slack Integration! <3 This is awesome.

What do you dislike about Brand24?

Mobile App. Is very old, UX is poor and UI also is bad.

What problems is Brand24 solving and how is that benefiting you?

I have full info about my business. What people says about my brand or about me.

Small Business (50 or fewer emp.)
May 06, 2016
 Source
Overall Rating:
5.0
PJ
Piotr J.
President
Share
"I just does what it supposed to!"
What do you like best about Brand24?

The deep search gets from the web everything about Your brand. Websites and social media it's amazing. And easy to use. Everybody can do it.

What do you dislike about Brand24?

I'm sorry. i'm in love with Brand24. I am using it for couple of months now and it does what it supposed to.

What problems is Brand24 solving and how is that benefiting you?

I can reach to my clients that uses my product. And i can check what are they saying about it. I can make a conversation.

Small Business (50 or fewer emp.)
May 06, 2016
 Source
Overall Rating:
5.0
PB
Paweł B.
Founder & Head At Be Frank!
Share
"Let's be honest. In marketing we need those tools"
What do you like best about Brand24?

1. First - simplicity, brand24 is perfectly designed. 2. I have all online mentions in one place, I can easily group those mentions and interact with customers (increasing sales or customer service, and damn…it works fine) 3. It’s perfect tool to see what people say about my products, articles, company, etc. It’s all about insights 4. You can feel it "like a boss" when you interact and surprise people how precise you are

What do you dislike about Brand24?

Build in professional CRM - it would be great if b24 had that feature.

What problems is Brand24 solving and how is that benefiting you?

B24 helped me increase sales and costumer service. Also my clients who use brand24 gather more user than before (people see that you are active!!). If you use wise this tool it gives you many opportunities for your company or product. People talk in social media and if you find those specific talks (about your brand, product, articles, etc.), react to them - you’re home,

Small Business (50 or fewer emp.)
Apr 12, 2016
 Source
Overall Rating:
5.0
GW
Greg W.
Director Of Digital
Share
"Brand24 helps us keep on top of client related content"
What do you like best about Brand24?

nice interface and easy to use. we often discover content generated by our clients and act on it before they notify us the content exists. Helps us stay ahead of the curve and interact with customers virtually real time. Also makes reporting very simple.

What do you dislike about Brand24?

does tend to gather quite a bit of unrelated content which takes some time to sift thru.

What problems is Brand24 solving and how is that benefiting you?

Virtual real time communications with customers on line. Discovery of new content on a daily basis.