Brand24 Reviews & Product Details

It's like google trends only a million times better more accurate more friendly and more reliable

Hmm. Nothing comes to mind. I mean. It's not free but I guess that's alright

Keeping in touch with all mentions of my brand

Really easy to use, support is excelent and they keep adding features that makes Brand24 a bigger tool

The speed to collect mentions could be better but is more an issue of social media API than Brand24

React times to issues around our brands, really fast AI insights to make decissions faster

It's easy and fast to use + regularly updated content

- many dead links, especially for tiktok videos -no possibility of blocking accounts in brand24 that are spam and mention us

It falicite the search for content mentioning us

Brand24 is incredibly user friendly and not over complicated. It was also very easy to get up and running and add users from my team. There's a wide variety of sources available to track brand mentions and the projects feature helps keep us organized with tracking multiple keywords.

It would be great if there were exporting capabilities to have a spreadsheet of multiple brand mentions. Also, a Threads integration would be helpful as an additional source!

Brand24 gives my team an easy way to source new influencers for our affiliate program and find creators who genuinely love our brand. We also use it to source spark ads for TikTok.

It's like 10 tools in 1, and helps me with: - competitors monitoring - brand awareness monitoring - gathering customers' insights and needs - finding influencers - finding opportunities for backlinks - staying up to date with recent events in my sector. And it has an awesome and helpful team:)

Nothing to dislike. The tool could communicate its limits and sources more clearly. Otherwise, it's perfect.

- competitors monitoring - brand awareness monitoring - gathering customers' insights and needs - finding influencers - finding opportunities for backlinks - staying up to date with recent events in my sector.

I love the AI Insights on Brand 24! This is great with helping us understand the landscape and get valuable feedback. The client success team is also really great at answering any questions I may have. The platform is also super easy to use + learn!

So far, no downsides! I have enjoyed using the platform and have learned a lot about my brand.

Brand 24 allows us to see who is talking about our brand, from both a media and social perspective. For customer service, it allows us to contact those customers and provide great service.

Is the best way we found to monitor what is happening around the world regarding our brand. Is Great and very easy to use and set up.

Could be cheaper. It may be good to have an automated way to respond people on the social networks

We have too much people talking about us in Twitter and other social networks, was impossible to be up to date before brand24.

Brand24's user-friendly interface stands out as one of its major strengths. Navigating through the platform is intuitive, making it easy for users to set up and customize their monitoring preferences. The real-time tracking feature is impressive, providing up-to-the-minute insights into social media mentions and discussions.The sentiment analysis feature is another highlight. Brand24 accurately gauges the sentiment behind mentions, helping users understand the overall tone of conversations related to their brand.

Not many dislikes, just a suggestion - they could offer discounts more often!

Measuring the effectiveness of marketing campaigns across various channels is a common challenge. Brand24 allows us to monitor the impact of marketing campaigns in real-time, providing insights into audience reactions and engagement. This data helps in refining and optimizing future campaigns.

I’m confident that top-notch product specialists can genuinely enhance their products by heeding their clients’ opinions. Brand24 affords me this chance by overseeing customer feedback on our product throughout the entire internet.

I still have a sense that I need to delve deeper into this tool, but up to this point, it meets all my expectations.

Besides collecting customer feedback, I particularly appreciate the ease of generating a monthly report with just a few clicks.

Outstanding Customer Service! Simple, effective, and efficient tool.

Email reports could be more detailed....

Reduces the time needed for competitor analysis and staying up-to-date with industry developments.

I appreciate that it gathers data not just from social media but from all public sources, giving me a genuine overview of how my brand is doing, beyond just what people are saying about my product.

You have to pay for more expensive plan if you want to monitor YouTube and LinkedIn.

I didn't realize how much I needed this tool until I bought it. Now, I feel like I truly have control over my company's reputation.

As a marketer, staying on top of online conversations and brand mentions is crucial, and Brand24 has proven to be an invaluable tool for this purpose. I also love the real-time monitoring and great customer success.

There's nothing I can think of right now.

It offers a robust set of features, reliable real-time monitoring, insightful analytics, and excellent customer support. If you're serious about monitoring your brand's online presence and staying ahead of the social media conversation, I highly recommend giving Brand24 a try.

This is a fantastic tool that makes life easier by helping us to easily monitor and prevent crises. It is really challenging and sometimes even impossible to collect some of the data without the help of social listening tools.

Sometimes, I can't keep up with the new updates. They could have more integrations.

We are mostly using Brand24 to measure our PR coverage, but also to identify micro-influencers whom we invite to join our Partner Program.

Results from all sources! It covers all needed data.

Reports access. Would be nice to have API access to fetch data.

Using Brand24, I want to collect mentions of one topic from the entire internet. The tool allows me to analyse in detail in real time which means I can make the necessary conclusions for me.

Easy to use and navigate. Lots of educational material - very useful for new users. Great customer service focused on problem solving.

I find it hard to find major drawbacks when using the tool.

We used Brand24 to monitor social media and respond to any concerns from our clients and potential clients. Additionally, during nationwide campaigns, we tracked mentions of the campaign and checked the sentiment of the mentions.

It's easy to use. Tracking online discussions about your brand doesn't require much effort.

I didn't use the sentiment chart too much.

I can easily locate all the media outlets that have published my press releases.

Brand24 to świetne narzędzie, które wykorzystujemy do śledzenia efektów kampanii #ChcęToPrzeżyć realizowanej w mediach społecznościowych, nie wyobrażamy sobie już prowadzenia tej akcji bez B24. Narzędzie jest intuicyjne, łatwe w obsłudze, a w razie pytań czy problemów obługa na czacie jest ekspresowa i mega pomocna :)

Brand24 oferuje idealne proporcje jakości do ceny, nie mam żadnych zastrzeżeń.

Co roku realizujemy akcję #ChcęToPrzeżyć opierającą się o mikro i nano influencerów, w trakcie jej trwania pojawia się od kilkuset do kilku tysięcy wzmianek naszej marki lub # akcji, bez B24 nie bylibyśmy w stanie obsłużyć (i wyłapać) interakcji z użytkownikami akcji czy ocenić jej skuteczności.

- Slack integration that helps us keep an eye on every mention of our product / brand - Easy setup - you learn the rules once and then you can easily play with what you want to track - Spotting the untagged mentions that we wouldn't know about without Brand24 - Brand24 team :)

Nothing to dislike. Only ideas what else can be build next :)

Firstly, we wanted to know whenever somebody mentioned our company or product. Secondly, we needed a solution to keep track of what our competitors are up to. The biggest benefit is that we now have access to both: brand/product mentions and competitor news in real time. Plus, we can look at historical mentions and get a glimpse of how we're doing in terms of online presence vs competitors.

We really like that you can monitor in real-time all the keywords and phrases you are interested in and have multiple projects within your dashboard, as well as the price; it is one of the most competitive solutions for social listening in the market.

It's not that We do not like it's just that it will be fantastic to export the comparison between projects and have the Spanish language within Brand24 dashboards and PDF reports.

To track our competitor brands, social media profiles, category and industry news, and trends within our market interests. Our performance in making new conversations has been significantly increasing for our community manager it has been a complete game changer.

One standout feature is the real-time social media monitoring, allowing us to stay on top of conversations surrounding Callpage. The sentiment analysis is particularly useful in gauging public perception, and the customizable alerts ensure that I never miss an important mention. Another aspect that sets Brand24 apart is its robust analytics and reporting capabilities. The detailed reports provide a wealth of information, helping us track the effectiveness of our campaigns, identify key influencers, and understand our audience better. The customizable reporting options allow us to tailor the reports to fit the specific needs of our team and stakeholders.

I've been using Brand24 for a while now, and I must say it has greatly exceeded my expectations.

Brand24 is offering in-depth data on brand mentions, reach, and engagement. This has been instrumental in shaping our social media strategy and understanding our audience better.