BugHerd Reviews & Product Details

It's easy to use and has a very user friendly interface. UI is very smooth and doesn't lag.

It can get a few more integrations. And pricing can be a bit less.

We collaborate being a remote team and it really helps.

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Ease of integration and management when managing the tasks that are set to develop, allows you to maintain a great integration and management of each of the activities.

Its handling and integration in mobile devices is a little confusing and slow to handle would be ideal to improve this small detail.

Useful for the management of tasks and different activities that are scheduled to be developed by all members of the team.

The ease of use from installing it on the site to the smart and intuitive UI to capture your feedback. I also love how it captures your browser, OS, etc and has the ability to provide screen grabs.

I feel sometimes it slows down the site speed. Maybe the JS is a little heavy? Not really sure.

Saving time consolidating and organizing feedback. Easy for testers to see each others' feedback. Also provides a streamlined way to assign feedback to devs for bug fixes and update

BugHerd's greatest feature is its website integration. With the browser extension users can browse the site and easily report issues. BugHerd targets the elements clicked on by the user for the bug report, and even takes a screenshot of what the user is seeing for the report. This alone has been the main reason we have stuck with BugHerd. It's integrations with project management and development tools is a bonus, but otherwise the tool is very slim on extra features.

The interface is usable but could use a design upgrade.

Collecting website feedback and tracking bugs has always been a hassle, especially when gathering feedback from people outside the development team. BugHerd helps solve this problem by allowing users to log feedback directly from the website being tested.

Bugherd saves me countless hours by automatically taking a screenshot of each section I am reviewing, recording browser information, and sending it to my Dev team. I am able to create a ticket and add comments to what I am experiencing within the software. My Dev team gets all the technical info, a screenshot, and a ticket created in Pivotal Tracker.

For some reason the web extension for BugHerd sometimes logs out and then it will take a while to come back. If I log back in to bugherd it will take some time before I get the browser plug in back to easily record errors.

This is an easy way for anyone to view software and highlight errors or improvements as it records browser, technical info, a screenshot, and comments all in one shot! We have the bugherd tickets and comments filtered right into Pivotal Tracker for attention.

Bugherd is an excellent visual for task management to connect design and dev teams with clients and project managers. Point and click annotation that allows dev teams to see important details like exact page location and browser and screen details is invaluable.

There isn't a perfect JIRA integration but that's it. It's otherwise perfect!

It has always been difficult communicating with clients on technical matters and Bugherd allows them to skip describing where things are on a page or what page elements they're referring to. They just point, click, and request a change in plain language. This saves so much time and grief for both our teams and our client.

The user interface is nice; the chrome extension is great.

Not too much, to be honest. It's a really nice product!

Quickly identifying bugs / changes required for our sites, collaborating with numerous individual across departments.

Made seeing which task were assigned to me very easy. Good organizational tool.

The set up we had ran excruciatingly slow and crashed often.

Coordinating efforts with a 3rd party team.