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BugHerd Logo
BugHerd
Visual feedback and bug tracking.
4.8

( 119 )

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BugHerd Reviews & Product Details

BugHerd Overview
What is BugHerd?

BugHerd is a visual feedback tool for websites. Pin stakeholder feedback & track bugs directly on web pages. Loved by thousands of great teams worldwide to manage website projects.

Company BugHerd Pty Ltd
Year founded 2011
Company size 11-50 employees
Headquarters Melbourne, Victoria, Australia
Social Media
BugHerd Categories on Findstack
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5.0

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$29.00/month
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BugHerd Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
BugHerd Features
API Access
Agile Methodologies
Attachment Support
Audit Trail
Automated Notifications
Bug Lifecycle Management
Collaboration Tools
Custom Fields
Custom Workflows
Customizable Dashboards
Email Integration
Escalation Management
Gantt Charts
Integration with Version Control
Issue Tracking
Kanban Board
Milestone Tracking
Mobile Access
Performance Metrics
Priority Management
Recurring Tasks
Release Management
Reporting & Analytics
Role-Based Access Control
SLA Management
Search Functionality
Subtask Management
Task Management
Time Tracking
User Management
BugHerd Media
BugHerd video thumbnail
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BugHerd 1
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BugHerd 3
BugHerd Screenshots
BugHerd screenshot 1
BugHerd screenshot 2
BugHerd screenshot 3
BugHerd screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 04, 2025
BugHerd Logo
119 BugHerd Reviews
4.8 out of 5
Small Business (50 or fewer emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"BugHerd is an excellent tool for pre-release projects"
What do you like best about BugHerd?

BugHerd does all of the expected things like having sortable columns of tasks with severity levels and assigning them to users. But I like most is the BugHerd Chrome extension that allows us to take screenshots and link directly to the problem. As a developer, this means that I can better solve problems because I am given more information than "There's an issue with an image on the homepage". This has become invaluable during our client testing phase, as they can give precise feedback via an easy to use interface.

What do you dislike about BugHerd?

One of the biggest downfalls is that our team isn't using BugHerd to it's full potential, such as using due dates or finding a meaningful way to use tags. Even whilst writing this, I have just discovered the "Additional Info" dropdown that details the exact browser information used to take the screenshot - mind blown! I would suggest some better training on our behalf! I think the only other thing that could be improved is the acknowledgement of comments when viewing the main taskboard. Currently there is no way of knowing if a task has comments, and this can be frustrating!

What problems is BugHerd solving and how is that benefiting you?

Our internal testing consisted of a spreadsheet to track issues, which lacks information and detail. This also resulted in a messy tagging system. BugHerd allows for a screenshots to be provided to highlight exactly where the issue is on the page, and allows us place these into columns for easy sorting.

Small Business (50 or fewer emp.)
Nov 20, 2023
 Source
Overall Rating:
5.0
BS
Brandon S.
Founder
Share
"Crucial to our QA process"
What do you like best about BugHerd?

Ability to log, track, assign, validate bugs with precision anywhere on a site.

What do you dislike about BugHerd?

Not able to direct which project a bug goes to when adding it.

What problems is BugHerd solving and how is that benefiting you?

Easily communicate QA between teams

Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"THE bugfix board for your team"
What do you like best about BugHerd?

Bugherd is easy to use, and all the tools that you need to work through bugs are right there - I've never had an issue or bug through bugherd. It's easy, clients get it, and your bugfixin' developers will use it all day!

What do you dislike about BugHerd?

If you need a client and internal board, it can be tough to delineate them.

What problems is BugHerd solving and how is that benefiting you?

An easy to use board for developers and clients alike, which allows us to communicate and keep the work in one place!

Mid Market (51-1000 emp.)
Nov 10, 2023
 Source
Overall Rating:
5.0
EH
Eric H.
Founder
Share
"BugHerd helps with reporting and correcting website issues"
What do you like best about BugHerd?

BugHerd is a really helpful internal tool for our subsidiaries to report any issues or corrections on our website. With our website being available in 9 languages, our subsidiary marketers use BugHerd to notify us of any translations or images which need to be corrected. Our tech support team has access to BugHerd to report any incorrect links or changes to our product support team. We further link BufHerd to Monday.com using Zapier so any reported bugs get fed directly to our Monday boards.

What do you dislike about BugHerd?

The pins sometimes don't show so I need to take a few extra steps to see what the reported issue is.

What problems is BugHerd solving and how is that benefiting you?

BugHerd is assisting when we have incorrect translations or broken links across the 9 languages we manage. The corrections get annotated by our subsidiary marketers and I get notified to fix the correction.

Small Business (50 or fewer emp.)
Nov 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Must-have tool for website testing!"
What do you like best about BugHerd?

It's super easy to use and stream lines our testing process by removing the need for tons of testing documents that are difficult to keep organized or track progress in. Bugherd makes website testing so simple and saves us precious time.

What do you dislike about BugHerd?

No downside so far! There are a couple features that would be nice (default "severity" for all bugs logged, ability to attach bugs to dialog boxes/pop ups, etc.) but nothing major!

What problems is BugHerd solving and how is that benefiting you?

Bugherd offers a solution for stream lining website testing. By cutting down on unnecessary documents and integrating the logging of bugs with notifications, many hours are saved when testing entire websites.

Small Business (50 or fewer emp.)
Sep 21, 2023
 Source
Overall Rating:
5.0
LE
Luke E.
Founder
Share
"A great tool for simplifying and streamlining client feedback"
What do you like best about BugHerd?

BugHerd allows clients to seamlessly provide visual feedback in an easy to manage way.

What do you dislike about BugHerd?

Sometimes the Chrome extension will affect other parts of the site in an unintended way.

What problems is BugHerd solving and how is that benefiting you?

Bugherd allows for a direct link between visual feedback from the client and our teams.

Small Business (50 or fewer emp.)
Sep 19, 2023
 Source
Overall Rating:
5.0
LE
Luke E.
Studio Manager
Share
"A great simple tool for reviewing projects easily"
What do you like best about BugHerd?

Simple implementation and very easy to add clients too. The ability to tag specfic components for visual feedback makes the process very seamless. It fully integrates with the native kanban board to track bugs and improvements.

What do you dislike about BugHerd?

Sometimes when using javascript heavy websites, the Chrome extension can cause some odd behaviour and console errors. This is not too wide spread but has limited us in some areas.

What problems is BugHerd solving and how is that benefiting you?

BugHerd removes the need for large documents of feedback and provides a large depth of feedback that we'd expect from an in person feedback session. It also allows for anyone to feedback at any time and capture it all in the standardised way.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
AG
Allison G.
Content Director
Share
"Powerful tool for teams"
What do you like best about BugHerd?

Collaboration between multiple people/teams and easy assignment and understanding of who is doing what task are two main benefits. It also allows us to easily capture client feedback in real-time.

What do you dislike about BugHerd?

I wish I had more control over the notifications I received. The platform works great and I use it on a daily basis with multiple team members at my company who work in different departments.

What problems is BugHerd solving and how is that benefiting you?

Task responsibility is a big issue this platform solves. We no longer are asking "who did this?" It makes it easy to de-bug new websites by being able to see the other person's view with the screenshot.

Small Business (50 or fewer emp.)
May 19, 2023
 Source
Overall Rating:
5.0
David S. avatar
David S.
Software Developer
Share
"Very Great Tool"
What do you like best about BugHerd?

Tasks tracking and status updating and shareable links.

What do you dislike about BugHerd?

There's not one I can think of. The tool is great

What problems is BugHerd solving and how is that benefiting you?

Communication and status update on progress of tasks

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
SC
Susan C.
Founder
Share
"Easy to use"
What do you like best about BugHerd?

BugHerd streamlines feedback gathering by allowing multiple people access to review and add comments. Tasks can easily be moved into the Kanban for the developer and reviewed and archived as completed. Huge efficiency for clients and developers.

What do you dislike about BugHerd?

Sometimes there are browser conflicts with clients but that is the only downside.

What problems is BugHerd solving and how is that benefiting you?

Streamlines multiple channels of feedback and saves the PM and developers time from reviewing multiple documents/screenshots of feedback. We are definitely more efficient using BugHerd.