BugHerd Reviews & Product Details

Bughers is a very easy plateform to use, very friendly user and it makes the communication during a project much easier.

Sometimes there are little glitches, but they fix them fast

We are solving all types of problems, like design adjustments, bug fixes, etc.

The streamlined communication between my team members, designers and clients has proven to be extremely useful. The digest report emails that automatically get sent out help a lot with keeping track of multiple projects at a glance without having to sift through hundreds of emails.

I wish they would incorporate multiple task boards and expand the user roles. My designers don't need to see what my programmers are working on and vice versa. The only thing that is really lacking is the ability to limit what certain members see without making them a guest (which means they cannot see anything and can only comment on the feedback tab).

Client communication and project management have been the biggest use case. During project meetings, we now use bugherd to review what has been done/needs to be done. Really it's just simplified all of our projects from start to finish. I have it open all day and work in it nonstop.

My favourite thing is the fact that clients can log tasks - I use it as a support tool to help clients with bug fixes.

If a team member creates a task, a client can never see it. That's okay some times but quite frustrating at other points.

This has been great for QA & testing, and even post-launch by allowing us to collaborative with the client on ironing out any little issues with the website. It's definitely become invaluable for us.

It's so easy to use both for the client and for our agency. They plug in their feedback, we make the changes. We also use it internally to task updates and changes. It's a dream come true for a web design agency!

I just wish someone had built this sooner!

It saves countless hours for everyone involved. All the way from the client, to the project manager, to development and design.

So easy to manage QA internally and with clients. I love that it screen grabs the bug, lets you know what platform and operating system the bug was found on and then lets you assign it to the team and prioritize the bug.

Wish it was free like it used to be. But I get it... Would love it if integrated with Asana directly - rather than through Zapier. thats all - otherwise I think its great.

Managing client feedback efficiently. Actioning bug fixes quickly and efficiently. It makes the whole QA process much faster, more accurate, and the team more accountable.

I like that it's easy for clients to use and that they can mark specific points with screenshots. This helps in specific browsers and screen break points.

The extension doesn't work directly in the Brave browser. So if I am going to make comments I have to open Chrome

We're solving a lot of the back and forth that happens with clients and the endless rounds of review. We give them an allotted time to make their comments, once they're done we go through and complete them.

screenshot feature for tasks, link for the web page of the task directly under the task description, task severity is great, but there needs to be more please, It is an upgrade from what I was using before (Asana)

The fact that we don't have the option to not see the tasks in certain columns (ex: I wanna see all the tasks that are in the done column / those that are in the backlog)

I solve Programmations bugs, I solve design errors, I have realised a bunch of projects, and I always go back to Bugherd to do some tasks for me and my team to complete before we publish the website online

The instant feedback, the fact that it screenshots what I am seeing

I have liked all the aspects, there doesn't appear to be anything missing.

Quick feedback to our developers, able to instantly show them how I see something on my end

The ability to tag issues on a live website

I wish tickets could be grouped by page, for faster resolution.

We are able to collaborate with our team as well as with clients to quickly resolve issues.

BugHerd makes it easy for my team to quickly QA websites and tag colleagues for f/u.

I can't think of any downsides or things I would improve.

BugHerd is a time saver and makes it easy to identify items that need to be fixed and tag them as completed.