Celonis Reviews & Product Details

Within months we were able to visualize our true process and start measuring aspects around our process that we have never been able to before. Celonis has pre-built apps that allow for quick and easy implementation, leading us to many quick realizations/wins from the beginning. The user interface is easy to use and will enable us to drill down into data that would typically take us weeks.

There hasn't been much to dislike so far. One of our challenges is allowing the users to set up their own views by using the bookmarks. The bookmarks are great, but if you move or replace a workbook, the bookmarks are wiped.

We're able to reduce the time investigating the assumptions about our process and more time showing the value of what fixing the process would do for our teams. We've put real numbers behind our initiatives for delivery blocks and automated order entry and can quickly track and control our improvements.

Celonis is easy to use and helps drive process improvements. The tool provided insight into the data and enabled our team to explore opportunities quickly and in a new way. By having visibility of the digital footprint, we were able to identify and analyze processes and used visual tools and statistics to aid in reporting and communication.

Celonis provided powerful insight and data that enabled our project driven organization to explore opportunities. The Celonis training provided general guidance, but the teams were not familiar with the functionality and features built into the dashboards, which would have benefited the team in performing the data analysis and root cause studies.

Our business saw opportunities to streamline processes that were impacting multiple teams. The benefits included removing non-value added and manual efforts to save time and money for the company.

Design of the product, flexibility and ease of generating insights

Not much. If any, heavy dependence on SQL for parts of solution

Process mining to generate insights into our order to cash. Using the insights to take on efforts to reduce inefficiences and optimize our processes

Celonis has allowed us to unlock our SAP OTC data in order to perform process mining, data analysis and tending we otherwise would not have visibility to. This has provided us with insights into how our process actually functions and has uncovered area of opportunity we may not have found without Celonis. Our Celonis users love how user friendly the tool is. Celonis has been a true partner by providing exceptional customer support and enablement of analysts and users.

To go beyond the out of the box solution you need to have knowledge of PQL. This allows the tool to be incredibly flexible, but is useful to know before you embark on your journey. We have found success by pairing a data savvy business user and an IT PQL expert. Data validation is critical. Take your time to ensure the data is coming into the tool as you expected.

We are using Celonis to send alerts for issues that occur infrequently. Instead of needing to actively check SAP, we can wait for the alert to let us know when action is required. Celonis is helping with tactical issues such as determining what sales orders require manual intervention as well as identifying strategic process improvement initiatives.

Celonis is very user friendly tool that enables the user to analyse the process and discover a lot of imperceptible flaws which would be hard to detect other way.

There are some minor improvements that can be worked on like the "back button" during the development on new dashboards but overall I like pretty much everything.

We are analyzing the inefficiencies we already knew that could occur during the process and discovering new ones and ensure we can eliminate or speed up some steps of the process in order to save money and time to the company.

Diverse Capability and Functionality of offerings Online Training and resource tools Knowledgeable and helpful support, dedicated customer success managers

No downsides experienced at this point directly attributed to Celonis Need to have a good base understanding of how your company models were developed

Identify Process Improvement opportunities, variation across operations by differing segments Developing POC with Action Engine to automate existing manual tasks Reporting & Metrics

Technical - Easy to learn, Well known SQL oriented design, drag and drop feature. User perspective - Able to drill down to core and find hurdle, nuisances, showstoppers.

Realtime extraction is missing but Celonis team is continuously improving.

Problem solving - 1. Extracting data and building SQL queries in backend to transform SAP data into Celonis dashboard. 2. Designing dashboards, mapping SAP tables, fields and working on custom graphs and formula. Benefit realized - 1. Layout design is easy as its just drag and drop. 2. dashboard and filters are very user friendly. 3.Comparing to SAP, one can write complex formula, KPI very easily with user of SQL and PQL.

I love the "from space" view it gives our business users. We have insights and visualization of data processes we have never seen before. Additionally, the team is incredibly responsive and helpful. They know their tool well and they worked incredibly well with our teams requirements regarding data.

I do wish the training interface was a little simpler. I realize there is a lot of info there, but it can be overwhelming and takes a bit of bandwidth. Otherwise, I dont have anything else to criticize!

We are solving financial issues resulting from up-stream, hard to track, propagating data issues. We can now trace those issues to specific cases and drill down into TRUE root causes, rather then potential root causes.

visualization and the facts. no ambiguity around what is going on

learning curve. time to implement and tough to create new views

automation and streamlining. easy business case generation and problem identification

Having almost all F&A data , for majority of countries under single Celonis dashboard

Due to huge amount of data sometime Celonis can load/reload for few moments but largely it is due to network performance and inhouse servers capability. Once it is improved Celonis should not be a showstopper of high performance

I am analyzing accuracy of Accounts Payable process in terms of paying invoices on time (or late). It helped very quickly to zero in on key drivers of late payments due to invoices scanned as overdue or invoices with abnormally long clearing time.