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Cloudways
Effortless Cloud Hosting
4.7
(709)
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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
Cloudways Categories on Findstack
Ask Questions about Cloudways
What Cloudways is best for?
How does Cloudways compare to Nazwa.pl?
What are the pros and cons of Cloudways?
Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
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Cloudways Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 26, 2024
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GREAT Customer Service"
What do you like best about Cloudways?

Customer service agents helped me migrate and set up my site quickly and easily.

What do you dislike about Cloudways?

Although they do one migration for free, they encourage you to do it on your own first. I had some issues, but support helped me out.

What problems is Cloudways solving and how is that benefiting you?

My site speed is already improved.

Small Business (50 or fewer emp.)
Nov 19, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Commercial strength, for normal people and SME's"
What do you like best about Cloudways?

Fast support, Cloudways has a robust control panel that is easy to use, even for non-techs like myself.

What do you dislike about Cloudways?

When a ticket is escalated, it can take quite a while. Usually, I make sure support is handled in Live Chat when possible. The live chat techs are fast and on-target.

What problems is Cloudways solving and how is that benefiting you?

Robust features, commercial strength all around. It's easy to deploy new servers, staging areas or clones for testing. Everything is just really easy in a bigtime commercial way.

Small Business (50 or fewer emp.)
Sep 25, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Service"
What do you like best about Cloudways?

After trying several other hosting services at various price points, I found Cloudways. They offer managed support for my Magento application server at an extremely reasonable cost. Through Chat or service tickets, they will respond to requests for help on system or application issues. They have Magento experts on staff. And they provide simple user interfaces for managing everything.

What do you dislike about Cloudways?

Service tickets can take a long to resolve, but their chat function seems to be a way to get the ball rolling.

What problems is Cloudways solving and how is that benefiting you?

Ecommerce website using Magento 2.

Small Business (50 or fewer emp.)
Sep 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Managed Cloud Hosting"
What do you like best about Cloudways?

Best Cloud hosting services in one account, with easy to manage features.

What do you dislike about Cloudways?

They offer email through Rackspace, its great but it's not a fast or easy to manage solution just yet.

What problems is Cloudways solving and how is that benefiting you?

We use it for some customer's apps or web apps.

Mid Market (51-1000 emp.)
Jul 23, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing experience Cloudways !"
What do you like best about Cloudways?

- We were using trial version of Cloudways and it decreased our page load time by 1 seconds on an average. - We have used and tested different Managed Cloud Services provides and found that Cloudways has one of the easiest way to configured your website only in few CLICKS. It was an amazing experience. - We have not faced any difficulties while deploying our website, even though they have expert team members in their technical supports that are available 24/7 to assist their clients. - Cloudways offers you auto-healing features that means, if there is any crash occurs during performing any activity. Their auto-healing system resolves most of the issue by itself. - You can use your data which periodically stores to auto-back up system. - Cloudways updates OS patches regularly to ensure a security of managed cloud servers. - The interface and admin panel is amazingly design and has self explanatory directions. that means you can build up your website in few minutes. Also if you internet savvy then you might don't need a web developer to deploy your website..

What do you dislike about Cloudways?

- I literally not found anything which I really don't like while using their services but it’s a cloud based hosting. Therefore, you need to be an expert, if you want to get maximum benefits to their services.

What problems is Cloudways solving and how is that benefiting you?

We have our in house development team but we were able to deploy our website in few minutes by just clicking on few buttons without even our developers help. They have excellent admin panel which reduced our time to website deployment.

Small Business (50 or fewer emp.)
May 15, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Experience "
What do you like best about Cloudways?

Really like the way cloudways work. So happy with the service.

What do you dislike about Cloudways?

Give us a good monitoring dashboard to view the service performance.

What problems is Cloudways solving and how is that benefiting you?

Online web community

Small Business (50 or fewer emp.)
May 10, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The future of Hosting"
What do you like best about Cloudways?

I like how powerful yet simple their platform is. Cloudways is the future of hosting! You have access to the best providers: Amazon, Digital Ocean, Google, Vultr and Kyup, their top-notch technology (example: ultra-fast SSD storage) across all global regions but the difference is Cloudways is managing the servers for you. For people coming from shared hosting this means having access to better technology / performance (my App is now loading at the speed of light) and the services of a managed host like Rackspace at the price as shared hosting while keeping things simple like in shared hosting; for people coming from the dedicated servers space this means no more hassle managing servers while still benefiting from the low prices of dedicated hosting; for people coming from managed hosting this means getting the same level of services (security, package upgrades, etc) at a fraction of the cost. In a word Cloudways is the ultimate killer App / host regardless from the type of hosting product you are looking for. You can deploy a server with any major technology (PHP-FPM, PHP 7, Memcached, Redis, etc) or framework (Wordpress, Laravel …) in minutes and within the simplest yet most comprehensive interface ever created that will suit the beginners. Cloudways is suitable for any project size whether you need 1 CPU or 200 CPUs, allowing to scale in minutes. Moving to Cloudways is very easy as they have built technology to seamlessly do so (it took me 30 minutes), and if you run into issues their support team will help you until you have fully migrated. The Cloudways team has been innovating constantly: adding new hosting partners, developing new features - like a bot which can post automatically to your slack channels in case your server has issues or the Cloudways API. Saying that we have been impressed is an understatement. Thanks again Cloudways for building such an outstanding product and to those reading this review, well, do not wait any further to join the Cloudways revolution!

What do you dislike about Cloudways?

There is not much to dislike about Cloudways to be honest.

What problems is Cloudways solving and how is that benefiting you?

See main paragraph

Small Business (50 or fewer emp.)
Oct 25, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best Managed Cloud Hosting provider."
What do you like best about Cloudways?

- Intuitive Platform - Easy to use - 10+ applications, 5 of the best cloud infrastructures - No technical expertise required - Most economical in the field of managed cloud hosting!

What do you dislike about Cloudways?

- Domain registration not provided with website. - Email is not included as part of the hosting plan

What problems is Cloudways solving and how is that benefiting you?

- Easy to host and get traffic for website because of faster website loading time. - Economical considering the value gained from an optimized website - I don't have to focus on managing my server. I can focus on creating content and marketing my website. Everything is managed. - The customer support is very courteous and provides real-time help in case my website is facing an issue, a rarity till now.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Using Cloudways really helped me give better service for my clients"
What do you like best about Cloudways?

I really like the apps mode, the UX and the support services. And of course - the performance of the servers are great.

What do you dislike about Cloudways?

Sometines it can be a little complcated to do things.

What problems is Cloudways solving and how is that benefiting you?

Excellet staging enviornment options. Best speed nd performance.

Small Business (50 or fewer emp.)
Jan 30, 2024
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Effortless setup and unmatched accessibility"
What do you like best about Cloudways?

Theteam is always accessible, but have made their services easy to setup and configure. They stay the cutting edge, and are always giving customers more value.

What do you dislike about Cloudways?

I haven't seen any downsides yet. Services are comprehensive and simple to configure.

What problems is Cloudways solving and how is that benefiting you?

Makes it easy to deliver high quality services to my customers.

Small Business (50 or fewer emp.)
Dec 27, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"무척 안정적인 서비스"
What do you like best about Cloudways?

클라우드 웨이즈를 사용한지 3개월이 되었는데, 무적 사용이 편하고 안정적이라고 생각됩니다. 또한 워드프레스를 구현해서 사용하기 쉽습니다. 고객지원에 대해서도 문제가 없다는 생각입니다. 클라우드웨이즈에 워드프레스를 설치한 이후 거의 매일 사용하고 있습니다. 클라우드웨이즈의 백업서비스 및 다양한 기능이 잘 갖춰져 있습니다. 여러가지 기능을 통합해서 관리하기 좋습니다.

What do you dislike about Cloudways?

사용하면서 특별이 불편함을 느끼지 못했습니다. 처음 이용함에 있어서도 어렵지 않게 활용할 수 있었습니다.

What problems is Cloudways solving and how is that benefiting you?

CMS 어플리케이션을 설치하고 사용하기 좋습니다.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Totally fine experience."
What do you like best about Cloudways?

When i was setting things up the customer support was great. Super helpful and walked me through all the steps.

What do you dislike about Cloudways?

The homepage is a bit cluttered? Lots of things that I will most likely not use, and if i do i can seek it out. Maybe tuck away these features to reduce clutter?

What problems is Cloudways solving and how is that benefiting you?

I set up a website using cloudways and cloudfare. cloudways solved the problem of hosting

Small Business (50 or fewer emp.)
Dec 18, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great product wrapping good infrastructure"
What do you like best about Cloudways?

Speed of setup, migration of sites, dashboard ease-of-use and support is relatively quick and responsive

What do you dislike about Cloudways?

PHP versions are fixed at a server level, not application level. Not a huge drama but removes a bit of flexibility when trying to have multiple apps on one server.

What problems is Cloudways solving and how is that benefiting you?

Simplication of migration and specific platform elements included. This reduces time and moving sites between servers.

Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Extremely fast webhosting, at a fair price."
What do you like best about Cloudways?

I really like the new AutoScale feature. This is huge for growing businesses, and to not spend thousands on web hosting, or worry that the hosting will crash during peak times.

What do you dislike about Cloudways?

The pricing could be a little cheaper, and to include Vultr back as a server option.

What problems is Cloudways solving and how is that benefiting you?

Using Cloudways massively sped up my websites, and at a much cheaper price than my old webhosts. It was an upgrade in every single aspect which was extremely nice.

Small Business (50 or fewer emp.)
Nov 07, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Ease of use!"
What do you like best about Cloudways?

Ease of use with everything you may need bundled in

What do you dislike about Cloudways?

Loading the apps page can somethings take a while

What problems is Cloudways solving and how is that benefiting you?

Migrating various projects to one place

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