20i Reviews & Product Details

It's all unlimited at a very competitive price. The products offered covered almost everything you'd ever need. The performance is very good and the customer support is excellent.

It's hard to think of something. Offering NodeJS in their shared reseller platform would be great.

They make it possible for me to have unlimited sales knowing it is well supported.

Support is above and beyond, everything is well made, well thought of, simply amazing

It is not in other languages, so using all the tools is somewhat limited

Having excellent, reliable and fast hosting for a great price

The ease of use for registering a domain or setting up a new website is brilliant. Also, there support team is always there to help and have always managed to help with any difficulties or problems.

No downsides to 20i hosting at all that I have come across in many years using them.

Fast, easy to use webhosting that my clients love

The evolution of their services whilst always respecting the resellers they have using their services and trusting the company. I have a really good relationship with the team.

It's been a bumpy journey to this point, moving hundreds of clients packages and domain names along the way, so I hope they keep their promise not to move again!

I am running a sole Director web services business from my laptop (I have WFH since 1999) and 20i continues to provide the services and infrastructure to be able to do that efficiently and competitively.

I have been with 20i for a few years now and found them amongst the best I've used. Constantly improving and upgrading. Their help is second to none. Reseller options are especially good.

There is nothing so far that I dislike about 20i. Any of the minor problems or customisation options I would like to have seen have been released over time or already addressed.

Hosting made incredibly easy to manage. Very well priced domains. Management of customer accounts is simple and the reseller customisation options are fantastic.

20i offers everything we need as a reseller - domains, SSLs and various different solutions for hosting customers sites. This is all offered in a single dashboard. Support is also very helpful.

I can't think of any disadvantages. They're very excellent in what they offer - provide a great solution at an affordable price for all different customer sizes.

They help solve managing multiple clients hosting, domains and SSLs all within one control panel. It's a central location to go and much quicker than having to go to each individual clients own control panel.

I have had a reseller hosting account with 20i for over a year now and have been very happy with it. Not only do they offer fast hosting and a multitude of options, but their pricing is also very reasonable! I have been most impressed with the support that they provide for their customers and the speed at which they respond to any questions that I might have.

I honestly cannot think of anything that I feel dissatisfied with in regards to my 20i account. They have hit the mark every time I have needed anything.

I can meet all of my customers' website needs via my reseller account with 20i.

The advancement of the platform and its technology. They are on the right track. Continuous updates and keeping the support better instead of degrading. I have been in the market for over 20 years, and 20i did not disappoint so far.

The cost is increasing, and I am paying way above the advertised price. So it is a bummer.

Quality is paramount and, of course, server uptime. With 20i, I have less worry about thinking quality and downtime. Also, support does not disappoint wich I get timely support.

Great feature set. New features are added as soon as they become available. Good support. Great reliability and security.

Not able to use my domains for DNSSEC if they are not registered through 20i.

20i gives our customers complete control over their hosting and domains.

Support is always rapid, lots of product options available.

Some ongoing issues with caching which often needs resolving via support.

Ease of onboarding new client projects quickly.

Friendly staff on support tickets, a nice looking interface, the ability to have whitelabel links for email configuration etc, and the option to transfer complete packages from WHM panels and Heart etc

A few things don't work properly. For example hostshop. For the life of me I can't add test credentials for Stripe, it just sits there. So I can't use the service without involving the support team, and I don't have the time to chase the issue down, so I just don't use hostshop and it sits there in the background. Occasionally 20i itself will just not load at all, maybe about once a week. It's only temporary, but it's enough to notice it occurring.

A solid service that's a good price. It's basically what Heart Internet should have been. It helps me to know that I can set up a hosting package for a small to medium business and it will work.

Detailed instructions available for every step and someone always ready to answer questions that come up. They have AI if you want it but always a human there to help. I moved here from some awful support so it's been great.

So far I haven't run into anything that's a problem for me.

I create and host websites for my publishing services and book sales. They make it easy to perform all my tasks and are there if I run into something that I don't clearly understand. An immense difference from where I was before. It was pure luck that I found them but am so glad I did.

The my20i team are alway so efficient when replying to support quires and will to go above and beyong to resolve problems. They best support team around.

I dislike nothing about my20i, it is a fantastic service!

They help us provide secure hosing for our clients. We also love that there is a sustainability focus with the company.

Not only is the hosting incredibly reliable, but the support is second to none. One of my biggest reasons for using them is they offer green hosting which ticks my business ethos.

Not found any downsides to using 20i. They are a brilliant company to work with.

My business is very sustainability focussed, and with 20i's green hosting, it ticks that box not just for me, but for my clients. Their control panel is so user friendly, I can see all my clients websites and domains and manage them easily. I can also give my clients (or their IT teams) access to their own control panel.

Both over the last year, since I signed up to 20i, and in the most recent case the level of support and their responsiveness have impressed me. In the most recent incident Callum responded almost instantly and when we couldn't find an immediate resolution to my enquiry the ticket was escalated and the issue resolved. Any delays in the progress of the ticket were more down to my response times rather than on the part of Callum or 20i. This, I have learnt over the few support tickets I’ve raised, is the norm. I’m very satisfied with my decision to pull my physical servers from my previous data centre and open a reseller account with 20i using their own cloud hosting. The service thus far has been exemplary and the management of their services using the 20i control panel has made management of the 30+ sites that I currently manage a breeze. Being able to set-up customised individual control panels for individual clients where needed has also streamlined my operations and impressed the clients that want that level of control.

None really. Recent change from unlimited number of sites for one price to a tiered tariff is something of a negative. Though in reality not a great hardship as the costs are still manageable given the allowances within each tier.

Relieving the need for dedicated server with associated management, software licencing and co-location costs.

Stable servers, fast and friendly technical support

So far everything is going well, we sincerely appreciate it

The problems that the 20i solves are many, but the most important are standard mailbox size, security, reliability, and fast technical support.

They are in my opinion the most advanced hosting & reselling platform out there today. Always adding & improving daily. There support is the best I have came across & fast, The platform is easy to use & intuitive.

Nothing to dislike, all is good with 20i

It resolves eveything to do with hosting & emails for our clients.

20i reliability, ease of use, straightforward user interface. and excellent support team for that weird question I sometimes have, before I make a change I like to make sure. They answer quickly, professionally, and more importantly. accurately. Whats not to admire?

Setting up hostshop is quir=te easy for resellers, but it still has a little way to go as regards editing. as I spend quite a bit of time trying to figure it out when it should be clear.

Site URL changes re .htaccess accuracy.

Faith in hosting companies restored! Thank you 20i. The system and interface etc works well, and whenever we have a problem, we can live chat or post a ticket and we get timely and helpful replies quickly and easily.

Can't think of anything negative to be honest.

An easy place for all our domain names to live, and set up emails if required. We've typically hosted sites elsewhere as an agency, but we're using some of 20i's hosting now too and that's super easy to use.

Fast and 'actually helpful' support team. Support is always there, even for the simplest of things, they speak to you like you are human, not just another customer. Plenty of features and services to allow me to offer the best hosting out to my customers.

Generally, nothing, but the UI for the Reseller Hosting is still clunky to use, even after much improvement. More needs to be done here to make it faster to navigate through.

A simple and effective solution to reseller hosting, backed by amazing customer support.