20i Reviews & Product Details

Detailed instructions available for every step and someone always ready to answer questions that come up. They have AI if you want it but always a human there to help. I moved here from some awful support so it's been great.

So far I haven't run into anything that's a problem for me.

I create and host websites for my publishing services and book sales. They make it easy to perform all my tasks and are there if I run into something that I don't clearly understand. An immense difference from where I was before. It was pure luck that I found them but am so glad I did.

The my20i team are alway so efficient when replying to support quires and will to go above and beyong to resolve problems. They best support team around.

I dislike nothing about my20i, it is a fantastic service!

They help us provide secure hosing for our clients. We also love that there is a sustainability focus with the company.

Not only is the hosting incredibly reliable, but the support is second to none. One of my biggest reasons for using them is they offer green hosting which ticks my business ethos.

Not found any downsides to using 20i. They are a brilliant company to work with.

My business is very sustainability focussed, and with 20i's green hosting, it ticks that box not just for me, but for my clients. Their control panel is so user friendly, I can see all my clients websites and domains and manage them easily. I can also give my clients (or their IT teams) access to their own control panel.

I have been with 2Oi for years, and would recommend them to anyone! Thier customer support is second to none, and their platform is easy to use.

I can't think of any things I dislike to be honest!

When I have issues with a website or need support on use of their platform they are always there to help.

Response times to tickets is very quick and the responses always constructive and helpful. A recent ticket resulted in a system enhancement which was delivered within a week and really exceeded my expectations.

Chat support can be a bit tedious but then, that's the same everywhere. Ticker response is so fast that I never both with chat now.

Enables me to manage over 300 hosting packages for various clients, mainly on WordPress but including VPS, email and custom apps.

Stable servers, fast and friendly technical support

So far everything is going well, we sincerely appreciate it

The problems that the 20i solves are many, but the most important are standard mailbox size, security, reliability, and fast technical support.

Both over the last year, since I signed up to 20i, and in the most recent case the level of support and their responsiveness have impressed me. In the most recent incident Callum responded almost instantly and when we couldn't find an immediate resolution to my enquiry the ticket was escalated and the issue resolved. Any delays in the progress of the ticket were more down to my response times rather than on the part of Callum or 20i. This, I have learnt over the few support tickets I’ve raised, is the norm. I’m very satisfied with my decision to pull my physical servers from my previous data centre and open a reseller account with 20i using their own cloud hosting. The service thus far has been exemplary and the management of their services using the 20i control panel has made management of the 30+ sites that I currently manage a breeze. Being able to set-up customised individual control panels for individual clients where needed has also streamlined my operations and impressed the clients that want that level of control.

None really. Recent change from unlimited number of sites for one price to a tiered tariff is something of a negative. Though in reality not a great hardship as the costs are still manageable given the allowances within each tier.

Relieving the need for dedicated server with associated management, software licencing and co-location costs.

They are in my opinion the most advanced hosting & reselling platform out there today. Always adding & improving daily. There support is the best I have came across & fast, The platform is easy to use & intuitive.

Nothing to dislike, all is good with 20i

It resolves eveything to do with hosting & emails for our clients.

20i is easy to set up, use, and administer. If we ever have any issues, mostly issues created by us, the support team are always very responsive and helpful. The team behind 20i has obviously put a lot of dev in so that ordering web hosting or a VPS is super easy.

Nothing to dislike about it. I really can't fault the product or support.

Ease of spinning up new websites, definitely solving migrating wordpress sites with their staging area. We used to striggle before running our own web servers, different versions of PHP etc. We don't have any issues anymore. The timeline backups make restoring an entire site or just the database really easy.

Very responsive to answer any questions or concerns, affordable hosting, superb all round.

There are no downsides to using 20i hosting.

We recently migrated over from another hosting provider as we were seeing slow loading speeds. At first there was some teething issues to address since migrating, and i cannot fault 20i customer support. They went above and beyond to ensure everything was sorted.