HostPapa Reviews: 4.3/5 — Solid Choice

Great prices, prices are lower and more reasonable than any other provider I've found.

We get blacklisted pretty often. I use VPN so it must be that the addresses chosen by the VPN have been blacklisted at other times because of other users as the address changes multiple times per day.

Email Blacklisted

Consistent uptime, reasonable prices, and absolutely fabulous customer service.

Not everyone uses Lunarpages. Se4riously, I've never had any issues with them.

They've been my hosts for years. The past few years, I've been working in other areas and haven't had time to update my sites. They helped me get everything up and running again.

Both online customer service folks were very patient and effective to solve my problem

Nothing that occurred with the interaction

email wouldn't work on my new laptop and then after fixing that mail didn't work on my desk top. Through using host connect both customer shrive reps were able to fix my problem.

We have no complaints. I am not an IT person, so cannot answer in detail.

Customer support is not 24/7. We have needed help after office hours.

It provides the services we need at a good price.

The attentiveness of all the people are great. Helping me change plans, to an ecommerce site , answering questions about the program weebly.

I've never had any dislikes from my interactions.

Using weebly for setting up my ecommerce site. Being able to very easily walk me through questions an setup

I need to be able to talk to technical support via the phone, and it is the main reason for changing over from my previous hosting site. Lunarpages has been extremely proactive and reliable not only during the migration which they handled completely, but in every other aspect of keeping my website running smoothly.

at times the website appears to running a bit slower than I would like during editing, but i think that has more to do with Wordpress than Lunarpages.

Our domain names are all in one place. We have instant customer support when we encounter problems with our site

I called Lunar Pages because there was an issue with my web site not working and they were great at providing fast and effective solutions, I felt like I was being taken care of and they were happy to do it. One of the best customer experiences I've had!

There wasn't anything I disliked in my recent experience with Lunar Pages tech support.

My web site was suspended due to a malware problem. My website is so integral to my daily business function and they provided me with cost effective and efficient solutions to get it back up and running again. If I have problems in the future I know I can count on them to be my remedy rather than waiting for technical support from someone else.

I was stuck on a recent issue with some file configurations for a CMS. Clay went out of his way to help me and help me understand my issue. He is a man among men. I would recommend if you are banging your head against the wall to call Clay and he will make your day. Perhaps your week!

Absolutely nothing. Best customer service in the industry!

That Clay is Awesome!

no waiting, professional, polite, expert help which solved my issue.

so far there is nothing about Lunar Pages that I dislike.

Website hosting, email management, ftp,

JD did a great job of articulating the problem and cutting to the chase of fixing it. Very savvy. On point!

Wait time (but doesn't everybody)? But I really like everything.

Resolving attempts to hack into my website and updating info to prevent it. Excellent job!

Availability, response time thoroughness

Can't think of anything! Can't think of anything!

Email hosting made easier to manage

They're very simple to use, the few issues I've had their support has been great to walk me through, they also have multiple tutorial videos to walk you through setting up your website.

There really is nothing to dislike, they really make it easy to use.

They're great for running your own website, they make it easy for a beginner and are open to expand.

Customer support helps until they fix the problem no matter how long it takes. Technicians are friendly and usually quick with their fixes.

No complaints as of now, they have always been helpful.

We had an issue with our C panel for our ecommerce webpage. I do not know technical fixes at all, Lunarpages is there to fix what I cannot to make sure my website is always up and running. The error was only 2 little lines in the coding and I never would have known that.

I have a reseller account..and it has been awhile since I used it. My asssitant today was WONDERFULLY patient with me...I was able to accom;oish my mission!

I have no issues with Lunar pages. i have found this company to be very satisfactory!

I am able to create and host affordable websites for my clients.

After I foolishly decided to switch my website over to a WordPress site, it became a repeated target for being hacked. Their Awesome Tech Support guys Richard and JD not only made my site accessible again repeatedly, they also walked me through how to install plugins to prevent future attacks. Thanks Guys!!!

This field is required even though I have nothing negative to say.

See above. They've been my go to hosting company for almost 2 decades.

He took the time to analyze my problem and explained what to do.

Nothing. There was nothing to dislike. The tech was very helpeful.

Lunarpages provides a complete hosting solution.

The VPS tech, RV, exceeded my expectations--he was extremely knowledgeable and helped me identify my issues. He answered all of my questions and taught me how to implement the changes myself if I wanted to. He was creative in his approach to understanding the disk problem and easily fixed it. As usual with LunarPages Customer Support, you can expect to speak to an expert US-based tech who will spend as much time as needed help you and fixing any issues.

Not a thing to dislike about LunarPages. I'm still extremely pleased with them. My VPS has virtually a 100% uptime every single month. They stay on top of my server and issue me notices when needed. The tech line is always available. Very very happy.

They notified me that my diskspace was running low, and so the LunarPages tech helped me identify files on the server that could be cleaned up to improve diskspace. Had this been an issue with another company, I'm not confident I would have received such good customer service. LunarPages is still the best hosting company out there. Their tech service is beyond any other you can find. You are in safe hands with them.

Professional technical support. Courteous, timely responses. Competent support.

An occasional blooper. However, I never make misteaks especially with spelling :)

Hosted Exchange, but wish they would offer Office 365

Lunarpages has been so awesome. I've had them for 12 (maybe it's been 15!) years and if I have troubles with my server for any reason, I just call them and they've taken care of me.

I don't know yet :) I haven't had many issues with Lunarpages since I began back in 2004 or so.

I have a dedicated server and 10 + domains that I handle. Lunarpages makes it easy for me to set up and manage them all.

Kelsey Hays went above and beyond to resolve our issue. She even had several chat sessions and phone calls to Tucows to understand why the DENIC (the.de registry) was rejecting pointing to our nameservers and how to resolve it!

There is nothing that I dislike about Lunarpages.

We have used them for a number of services including Domain Registration and Hosting. Their knowledge and customer support is second to none.

The dedicated tech support person, Eric, was knowledgeable, positive, and eager to help solve the issues I was having.

Sometimes, it seems like the problem I'm having is something that should've been brought to my attention earlier. While the support is great, it can be reactive rather than proactive.

In launching a potentially high volume consumer site, it was deemed necessary to move for a co-hosting account to a our own server and dedicated support. The data migration and set-up did not go smoothly but the support personnel work very hard to make everything right eventually.

Courtesy and knowledge of phone support. Willingness to escalate problems if fornt-line is unable. I have had many hosting companies refuse to help, or even blame me, whereas I would take the same problem to LP and they would solve it.

Occasionally I'll find some program missing or not upgraded, like they didn't have a specific Python library (forcing me to move my program from LP to my own private server). That was disappointing but I don't expect them to be all things to all people.

Often my clients have problems with downtime or emails. LunarPages quickly and efficiently works with me (the webmaster) and my clients to solve the problems. I not only host my two sites at LP, but when building a site for the first time, I always recommend LunarPages as a hosting company for my clients.

Great personal customer service. You feel a personal connection.

Needs to modernize dashboards. Add more security options.

Quick set up for websites, local feel for customer service.

ease with which the representative resolved my issue

I am absolutely sold on Lunarpages and they've been my host exchange for a very long time

I've been migrating from old iMac to new one and they resolved an issue with one of my mail accounts

I love the reliability of LunarPages. I've been with them sent we started making websites in about 2009. When I call for a question, I am connected immediately to a technician - they all have impeccable knowledge & customer service. If by chance all are helping others, they call me right back.

I don't have anything I can say that I dislike about them.

See above. They are always ready to assist.

The Personal Touch used when troubleshooting issues

I really don't have any issues with the service.

Virtually now issues

speed of answering my question to find out why another domain was blocking my emails

Why try to find something i dislike when there is nothing!

just use for email

James Carr, AKA JD, has helped me twice in less than a week and was the best tech support evert!!!! He's the essence of Patience, kindness, honesty and intelligence!!

Not being able to fix it myself! having to wait for business hours.

Problems? -Business emails and server problems! Benefits? JD!!

hosting services is the best service compared to another hosting very cheap and reliable service 100% uptime

they said unlimited but there were some hidden limitations

previously I have purchased some other hosting service I am facing a lot of issues whenever I hosted my website it's very fast and without downtime, I have run successfully

They provide excellent hosting and customer service help.

Nothing comes to mind. I am very happy with them.

Problems and solutions are the same - having a dependable platform for hosting my website.