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HostGator Reviews & Product Details
HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.
| Company | Endurance International Group |
|---|---|
| Year founded | 1995 |
| Company size | 1001-5000 employees |
| Headquarters | Burlington, Massachusetts, United States |
| Social Media |
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| Segment |
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|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
HostGator Pros and Cons
- 99.99% uptime guarantee
- One-click WordPress install with cPanel transfer
- Unmetered bandwidth
- Exceptionally fast site loading speed
- Really user-friendly UI
- No free backups
- Just one website available on the cheapest plan
- Constant upselling on the system
- Has only two data centers
- Not the most affordable for renewals
Compare HostGator with other popular tools in the same category.
I have been with Hostgator for almost 5 years - so glad I gave them a try! The control panel is easy to use and customer service is excellent. The 24/7 live chat is great for me since I work on my client websites in the evening. I recommend this company to many of my clients and I have had no complaints!
The wait for the live chat can be a little long at times but always worth the wait. I was not happy about the recent price increase but it was the first one since I joined in 2011. They do send out a lot of marketing emails but you can unsubscribe from these.
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It's very easy to use, and their customer service reps are patient and helpful.
When I contact customer service, sometimes the person I get is very slow to response (chat) and not all are knowledgable.
Hostgator takes care of all of my hosting needs.
Performance mange of servers is good because I have compared with providers.Hostgator is best in market.
Everything is good and it's ease of use, I think no one dislike Hostgator.customer support also good.
Tickets response is very good.
It is easy to use for hosting WordPress sites for our company. Customer Support is very friendly and effective. I used the WordPress hosting, Cpanel and email hosting as features. As it was for WordPress, the Cpanel was well configured by Hostgator in order to operate the multiples websites we have.
There were cheaper options than the $3.75 offered currently for their base plan.
I used HostGator for its ability to host WordPress websites.
I like the provides at a very good price not too high. And their customer support is really to from my experience and the use interface is very easy to use.
I still haven't faced any difficulty from Hostgator but Common criticisms of Hostgator include concerns about customer support, occasional performance issues, higher renewal costs, reported downtime, and upselling during the sign-up process
HostGator solve the problem of web hosting by offering affordable and scalable hosting services with a user-friendly interface. This benefits individuals and businesses by providing a reliable platform for online presence, technical support, and the flexibility to adapt to growing needs.
Their free SSL certificate with every Linux shared hosting. I've been using it for my clients and couldn't be happier to see the free SSL. The customer support is top-notch, even on weekends they are available and help us out with any implementation issues. They offer multiple features or plans, you just have to select what suits you best. Even the integration with other domain providers is much easier.
Nothing as much to dislike, but yes, their backend dashboard can be improved a little bit giving a more refreshed look.
They are affordable when compared to other hosting providers. And the best thing is they offer free SSL certificates with every Linux shared hosting which makes their pricing cheaper. While using Hostgator, we never faced downtime issues because of their huge bandwidth.
Best web hosting tool. Easy to use and multiple toolset for easy website maintenance and uptime
Very costly tools and licenses. Organization can consider price reduction
Domain hosting made easy and secure
Support is very good. Cloud hosting provides the best experience.
Nothing. Sometimes times server goes down, but it is OK.
When my website is down the support team helps to get live my website.
I like the simplicity of using the server and also the ease of doing the real-time implementation of the websites. We also encountered some errors and their support team was available on the go. We have been using many services so far and HostGator is one of the go-to products that we use.
There is nothing specific that we don't like in terms of using it.
It solves the problem of hosting websites and even configuring new websites with the help of Cpanel. It also helps a lot when we encounter any bugs in it specifically in terms of malwares. Sometimes it also helped us by taking the backup of the site as we had the pro plan.
The business tier is nice. I can host multiple sites for a low cost. Also easy of deploying a dummy site as a placeholder just upon addition of a new domain.
The interface seems purposefully poorly designed to promote upselling.
It is a nice platform to experiment and deploy low traffic sites.