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HostGator
Reliable Web Hosting Solutions
3.7
(243)
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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
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HostGator Categories on Findstack
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Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to dhosting?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
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HostGator Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 21, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Mid Market (51-1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
4.0
SK
Srinath K.
Senior Customer Success Manager
Share
"Best Hosting Solution"
What do you like best about HostGator?

Delivers same features as competitors at a competitive price. Excellent integrations and easy to use with frequency. Implementation is not a bottleneck.

What do you dislike about HostGator?

Customer support is pathetic and does not satisfy

What problems is HostGator solving and how is that benefiting you?

Excellent hosting solution at a budget compared to rival companies. Feature and implementation wise not much of a difference in devops

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
4.0
ML
Micah L.
Ceo
Share
"HostGator for hosting is awesome"
What do you like best about HostGator?

Super affordable and easy way to host websites and buy/manage domains

What do you dislike about HostGator?

It doesn't have some advanced features and bulk pricing that some other hosts/servers have

What problems is HostGator solving and how is that benefiting you?

Allowing me to manage domains easily

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
4.0
Vivek P. avatar
Vivek P.
Co Founder
Share
"A good web hosting solution"
What do you like best about HostGator?

Its very reasonablely priced and easy to use

What do you dislike about HostGator?

The customer support is not that good and that needs an improvement

What problems is HostGator solving and how is that benefiting you?

Its solving a major problem of web hosting and that too very easily. The interface is user friendly. This in all is helping in digital marketing and promotion of the company.

Small Business (50 or fewer emp.)
Sep 09, 2023
 Source
Overall Rating:
4.0
Mohammad I. avatar
Mohammad I.
Network Security Engineer
Share
"Cheap and good with great support team."
What do you like best about HostGator?

I bought the 3 years hosting plan and they were very cheap and support staff was also excellent compared to other provider.

What do you dislike about HostGator?

Things worked well hence till no now issues.

What problems is HostGator solving and how is that benefiting you?

Hosted a website, load time was good with good amount of concurrent connections.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
4.0
Marcello T. avatar
Marcello T.
Business Consultant
Share
"Complete hosting with cPanel and great cost/benefit"
What do you like best about HostGator?

I've had some customers with virus issues on a customer site and the support team was able to resolve it smoothly. The service is via chat or ticket and it works very well.

What do you dislike about HostGator?

Older contracts usually do not have newer versions of PHP and, in this case, we need to request migration of customer services.

What problems is HostGator solving and how is that benefiting you?

When we have a VPS, we receive a complete WHM to manage the operation, making it much easier to control customers within the VPS. Including importing customers from other hosting companies.

Small Business (50 or fewer emp.)
Mar 16, 2023
 Source
Overall Rating:
4.0
Lalit A. avatar
Lalit A.
Internshala Student Partner
Share
"A great hosting experience!"
What do you like best about HostGator?

There are multiple types of hostings available on Hostgator that can support whether you are a small business owner or a professional blogger. Although I don't recommend them for big companies, they should go towards AWS or Azure! There is live chat support in HostGator so if you are ever stuck on any problem you can contact them right away and they are very responsive.

What do you dislike about HostGator?

Hostgator is on a bit expensive side in the pricing list. Normal shared hosting is fine, but their cloud hosting prices are just too high for a starter, and there is no plan for starters. Also, their prices change when you renew the hosting. They will offer the hosting for cheap when you are first purchasing but when you have to renew it you'll have to pay the premium.

What problems is HostGator solving and how is that benefiting you?

I just used Hostgator to host my website as it was a popular choice and its advertising is done in a lot of places but there are a lot of better alternatives than it.

Small Business (50 or fewer emp.)
Dec 28, 2022
 Source
Overall Rating:
4.0
Amr Y. avatar
Amr Y.
Web Developer And Technical Support
Share
"It's good and simple easy to use cpanel with good customer service"
What do you like best about HostGator?

Hostgator it's simple and easy to use with amazing features

What do you dislike about HostGator?

Prices could be better than other providers

What problems is HostGator solving and how is that benefiting you?

Seasy to create wordpress website with ssl without a lot of steps

Small Business (50 or fewer emp.)
Dec 25, 2022
 Source
Overall Rating:
4.0
Risvi A. avatar
Risvi A.
Wordpress Developer
Share
"HostGator is really amazing & reliable."
What do you like best about HostGator?

Hostgator is amazing. It's fast, reliable & easy to manage. I love the service I got from hostgrator.

What do you dislike about HostGator?

The UI is the only thing I don’t like much. Other than that, It's one of the best hosting company out there.

What problems is HostGator solving and how is that benefiting you?

Hostgator has helped me to grow my business with their excellent hosting stability, speed & support.

Enterprise (> 1000 emp.)
Oct 29, 2022
 Source
Overall Rating:
4.0
Rithika G. avatar
Rithika G.
Cloud Engineer
Share
"HostGator: Hosting website for clients is reliable & pocket-friendly with its shared hosting feature"
What do you like best about HostGator?

HostGator offers both shared & dedicated hosting packages for our enterprise. It's easy to migrate old packages over to the new packages & these new packages provide enhanced tools, updated bill cycle and new hosting provisions. All backend servers of HostGator are based on SSD storage which promotes faster accessibility & data retention.

What do you dislike about HostGator?

We have recently started using HostGator & we are satisfied with its web hosting services. We mostly go with Linux-based hosting since it best suits our client requirements. HostGator also provisions multi-domain SSL, which secures over 200+ domains with a single certificate. Its pricing is also affordable, and we find convenience in using its hosting platform.

What problems is HostGator solving and how is that benefiting you?

HostGator is splendid when it comes to fast loading & featuring secure websites for our clients. We set up daily automated backups so that we don't lose any of our application files, and restoration can be done with a few clicks. This is helpful when our website gets affected by hacking or malware attacks & files get deleted. We go with its pro-hosting services for higher performance & robust experience. By default, it has cPanel in its Linux hosting services which is beneficial for our server & website management tasks.

Small Business (50 or fewer emp.)
Sep 05, 2022
 Source
Overall Rating:
4.0
Michael C. avatar
Michael C.
Internet Marketer
Share
"Leading Budget Hosting Provider"
What do you like best about HostGator?

The price and customer service. You can host multiple websites depending on which package you go for. It's extremely useful when you have a lot of low traffic domains.

What do you dislike about HostGator?

Speed is not exactly lightning fast however the low price paid should be noted. I would say it's more than acceptable considering how much value the various packages offer overall.

What problems is HostGator solving and how is that benefiting you?

Low cost hosting for multiple small websites. I can put them all here and manage them easily within the control panel. I can easily make quick edits, create email accounts etc.

Small Business (50 or fewer emp.)
Jun 24, 2022
 Source
Overall Rating:
4.0
Chris M. avatar
Chris M.
Ceo
Share
"Hostgator is amazing!"
What do you like best about HostGator?

I like the support of Hostgator the most. Usually most issues where fixed right away. Support is often fast to respond

What do you dislike about HostGator?

Hostgator areas of support where often limited

What problems is HostGator solving and how is that benefiting you?

Hosting was very flexible and easy to switch to upgraded plans.

Small Business (50 or fewer emp.)
Jan 28, 2022
 Source
Overall Rating:
4.0
DK
Daniel K.
Web Developer
Share
"Adequate Web Hosting & Domain Services"
What do you like best about HostGator?

I think the best part that they have going for them is their dashboard after you're logged in. Everything is organized very well and users can easily find which site to work with, where the CPanel is, the domain settings, and the customer service chat section.

What do you dislike about HostGator?

Of all things, I dislike the site speed of my clients' sites that are hosted on Hostgator. I don't know for certain, because their customer service denies it, but it's kind of like a pay to play philosophy. I'd need to "upgrade" to get a faster site. Not cool.

What problems is HostGator solving and how is that benefiting you?

As a website developer, Hostgator gives me a one stop shop option for clients who don't know much about domains or hosting. Here they could manage it all in one place and not be overwhelmed. Another benefit they give is quick response Customer Service. I've never waited more than a few minutes to get a response.

Small Business (50 or fewer emp.)
Dec 10, 2021
 Source
Overall Rating:
4.0
SJ
Shripal J.
Co Chief Executive Officer
Share
"Quality Hosting Services by Hostgator"
What do you like best about HostGator?

Hostgator offers hosting plans on Linux and Windows platforms. The best thing about their plans is that they are quite economical. The performance of the hosting servers is good. For higher performance, they offer plans under the "PRO Hosting" services. Setting up a website was hassle free. They offer good discounts for long term plans.

What do you dislike about HostGator?

Hosting renewal prices are a bit on the higher side. It would be good if they could offer good discounts on renewals too.

What problems is HostGator solving and how is that benefiting you?

Building client websites and hosted the same on HoasGator.

Small Business (50 or fewer emp.)
Nov 27, 2020
 Source
Overall Rating:
4.0
IH
Irmgart H.
Founder
Share
"Good prices and stable connection"
What do you like best about HostGator?

The dashboard is clearly arranged - there are many functions and extensions available, which are installed directly via the admin area. I'm glad that the provider does this - so I can be sure that I'm installing the right application and that it's from a secure vendor.

What do you dislike about HostGator?

The customer service works with tickets, which means for us that we always have to wait quite a long time until we get an answer. An additional domain was only activated after 3 days.

What problems is HostGator solving and how is that benefiting you?

I especially appreciate the very fast loading time of our homepage. Our internal analyses have shown that the bounce rate on our homepage has decreased thanks to the fast loading time.

Small Business (50 or fewer emp.)
Oct 25, 2019
 Source
Overall Rating:
4.0
Narender S. avatar
Narender S.
Founder
Share
"Nice hosting and Domain Name seller"
What do you like best about HostGator?

Easy to use interface, low prices, good server load and up time, and more options and automation. Huge choice of domains.

What do you dislike about HostGator?

The customer support in night time at India in terrible. Hours of waiting time, with agents disconnecting calls in middle and waiting again for hours is the rust thing I faced with Hostgator.

What problems is HostGator solving and how is that benefiting you?

Using Hosting for some of my and clients websites.

Mid Market (51-1000 emp.)
Sep 14, 2019
 Source
Overall Rating:
4.0
GS
Garrett S.
Customer Support Manager
Share
"I have enjoyed working with HostGator and have gotten great web hosting services from them"
What do you like best about HostGator?

I like that HostGator has both domain registration and web hosting packages. We don't have to go to two different places to get those products. They also have all the common security tools, like SSL certificates, to improve search engine rankings and help keep our websites secure and free from malware. I think that HostGator has been very friendly for our content management systems. Our pages generally load pretty fast through HostGator, except for the occasional page that processes lots of data or contains lots of media.

What do you dislike about HostGator?

I think my only complaint is that the interface of HostGator is probably not as clean and modern as some other web hosts' account portals. The pricing isn't so bad, but there aren't very many promotional deals that we can take advantage of like we can at other web host offers I've seen online.

What problems is HostGator solving and how is that benefiting you?

We have created many quality business websites that we've used for marketing and for posting blog posts for a variety of different subjects. We have gotten generally good page loading speeds from HostGator, even with the more standard hosting packages. Instead of having to log in all the time, HostGator keeps us up-to-date with account activities.

Mid Market (51-1000 emp.)
Aug 29, 2019
 Source
Overall Rating:
4.0
CH
Corey H.
Account Manager
Share
"HostGator is a web hosting provider and domain registrar that I trust with our web content"
What do you like best about HostGator?

There are many convenient account management within HostGator. Most of the services can be activated within a few minutes or so. The basic hosting plans have a good amount of bandwidth, storage space and other features that make it suitable for most common website installations. I like that HostGator stays up-to-date with most of web framework languages so we can create dynamic websites either from scratch or use a content management system.

What do you dislike about HostGator?

I think that the speeds on HostGator are probably not among the best compared to other leaders in web hosting. There aren't as many features that allow us to optimize websites for search engines and other marketing needs. I think we can run most applications that we would need for common websites, but I feel like they could probably have more available to us.

What problems is HostGator solving and how is that benefiting you?

The websites that we host on HostGator are used throughout our business for internal purposes, marketing and several business-to-business needs. We can get decent page loading speeds for the price that we're paying. Even though they're not the fastest speeds possible, they are fast enough to run the types of pages and content that we post most of the time. Having a solid up time is very important for any business, and HostGator has been pretty good at providing that for us.

Small Business (50 or fewer emp.)
May 27, 2019
 Source
Overall Rating:
4.0
JO
Josue O.
Implementation Engineer
Share
"Good for simple deploys"
What do you like best about HostGator?

Hostgator gives you a lot of cheap options that for simple deploys is ideal, also the promotions they put sometimes can get you almost 3 years for the price of one including a SSL certificatate, so if you work as freelance it's going to give to your clients a really cheap deployment. Now regarding to the Dashboard is really simple, the curve of learning is almost zero. As a developer you can give a quick training and let a non technical resource to be managing the web server after the end of the project.

What do you dislike about HostGator?

Something I dislike about Hostagor are they Shared Solution, If you are a developer working with web solution that implements framework DO NOT buy the shared hosting solution, because you are going to find a lot of roadblock at the moment of implement. In example I have tried to deploy tool made with Symfony 2.* and 3.* and I have had the issue of trying to install all the need libraries with composer and find a limit of memory, and even I have need just like 500Kb the solution by the support team was "Buy the VPN solution"

What problems is HostGator solving and how is that benefiting you?

Deployment of Web Pages, Mail Server, Online stores, among others.

Small Business (50 or fewer emp.)
Oct 02, 2018
 Source
Overall Rating:
4.0
VG
Val G.
Founder
Share
"A solid web hosting company with decent prices"
What do you like best about HostGator?

HostGator's page loading speeds tend to be pretty good compared to other big name web hosting companies. I like that HostGator provides a full range of services, like domain registration, email hosting and website hosting. They offer a wide variety of tools that give us great control over our web assets. We can easily manage our own DNS records and add new email addresses and web software through HostGator's control panel.

What do you dislike about HostGator?

There's not much to dislike about a service that is generally straightforward, but if I had to pick something to dislike, I'd say that HostGator isn't as flexible and fast as some of the newer up-and-coming web hosts like SiteGround. From my experience so far, HostGator doesn't run WordPress installs as efficiently.

What problems is HostGator solving and how is that benefiting you?

HostGator has given us a reliable platform for domain registration and web hosting. We don't only host full websites, we also host single web pages. The uptime is usually very good and support team has been very responsive whenever issues arise. They've basically served as our own staff members.

Mid Market (51-1000 emp.)
Aug 31, 2018
 Source
Overall Rating:
4.0
MC
Martin C.
Founder
Share
"An established web host with good prices"
What do you like best about HostGator?

I like that HostGator has been in business for many years and offers a wide range of domain and web hosting services. I sometimes get low price offers from newer companies, but I tend to stick with HostGator for our main hosting needs since they've been reliable. Their account features are straightforward and easy to manage.

What do you dislike about HostGator?

When tested, the loading times for some HostGator pages are not always as fast as some web pages we host at other companies. It can sometimes be difficult to make account updates to various software versions.

What problems is HostGator solving and how is that benefiting you?

HostGator has been a solid provider of web hosting for many of our media assets. We host websites, landing pages and various testing apps for analysis purposes. We haven't experienced any major downtime or other negative account issues.

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