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HostGator
Reliable Web Hosting Solutions
3.7

( 243 )

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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
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Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to Bluehost?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
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HostGator Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 27, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Mid Market (51-1000 emp.)
Dec 15, 2022
 Source
Overall Rating:
3.5
NS
Narendra Singh S.
Search Engine Optimization Executive
Share
"A site which take-care my website related needs."
What do you like best about HostGator?

Hostgator is a platform that gives me many options to choose from in different web hosting services and provides a wide range of domains. What is best about Hostgator is their plans for domains and web hosting they start from the low end to go up to the maximum level for big companies as per the requirements. As a single user, i can easily manage my hosting and relate all the needs. Their customer service is the best.

What do you dislike about HostGator?

As i know HostGator for a few years, they are lacking in terms of plans and growth. They are also lacking in terms of service I feel other companies' servers are faster then Hostgator. My pages sometimes do not index fast in google. My bounce rate is also going up because of the speed.

What problems is HostGator solving and how is that benefiting you?

Hostgator provides cheap and the best hosting service, and because I like their customer support, it is instant and beneficial when stuck somewhere. And the best pasrt is they are cheap as well so that anyone can afford them.

Small Business (50 or fewer emp.)
Sep 21, 2022
 Source
Overall Rating:
3.5
Fernando M. avatar
Fernando M.
Product Designer
Share
"Traditional hosting for robust projects"
What do you like best about HostGator?

The main attraction of HostGator is its price. It has basic plans with very affordable prices. I believe this is the way to go for an MVP or a customer who does not have good finances.

What do you dislike about HostGator?

One item we do not like is the shared hosting. This makes the site lose a lot of quality in loading time. But overall, if your goal is to have a simple, problem-free site, then it's not a problem.

What problems is HostGator solving and how is that benefiting you?

I have used hosgator at a large client here at the agency. It was a time when we needed a cheap server, but with a certain quality, that's when we chose HostGator.

Small Business (50 or fewer emp.)
Dec 28, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"One of the affordable, yet good web hosting provider"
What do you like best about HostGator?

The customer support of HostGator is comparatively the best out there. Three-year sign up promos is an effective way to save money on web hosting.

What do you dislike about HostGator?

Server performance is not always the best.

What problems is HostGator solving and how is that benefiting you?

Going online without many hassles.

Small Business (50 or fewer emp.)
Dec 01, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Still fairly reliable"
What do you like best about HostGator?

What has been most helpful for me using Hostgator is the ability to easily access customer service even though the quality of that service has wavered within the last few years, as it has with many companies.

What do you dislike about HostGator?

What I dislike is that what I liked the most about the company seems to be changing. The customer service has always been easily accessible, and it is still via chat; however, the ability to get problems resolved quickly has changed. I now have to talk to several agents before an issue is resolved.

What problems is HostGator solving and how is that benefiting you?

I have been able to keep some of my corporate websites up and running without the help of a web administrator. I have a web administrator for other sites, but I can personally manage a few without a significant amount of technical knowledge with the help of customer service.

Small Business (50 or fewer emp.)
Nov 24, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Budget friendly hosting"
What do you like best about HostGator?

Budget friendly (especially during their promotion periods when you they offer up to 80% discounts) Timely customer support Beginner friendly with one click installs available.

What do you dislike about HostGator?

I've been a client with Hostgator for many years but last year I decided to switch because when it comes to helping you scale your hosting environment, I believe they don't have the needed customer support. Having said that, I still believe they are a good option for a hosting package for beginners or Wordpress users.

What problems is HostGator solving and how is that benefiting you?

When it comes to setting up Wordpress websites in a very quick and easy way, and also budget friendly, Hostgator has helped a lot with a one click install of Wordpress.

Small Business (50 or fewer emp.)
Nov 22, 2021
 Source
Overall Rating:
3.5
Arman S. avatar
Arman S.
Executive Director
Share
"Quality Host, Affordable Price"
What do you like best about HostGator?

The lowest price I have known for a hosting platform. It has been 75-$100 a year on the lowest entry-level plan.

What do you dislike about HostGator?

I found it difficult to add additional domains, and until recently the back-end experience was quite archaic.

What problems is HostGator solving and how is that benefiting you?

It allowed me to have reliable hosting for my main website, Pastorfury.com

Small Business (50 or fewer emp.)
Nov 21, 2021
 Source
Overall Rating:
3.5
Carlos P. avatar
Carlos P.
Desarrollador Web
Share
"The Not So Cheap, Cheap Hosting"
What do you like best about HostGator?

The signup process is easy. Discounts if you plan to buy for 12+ months. My site did not suffer any downtime. Which is one fo the most important things you want from your hosting company

What do you dislike about HostGator?

They used to promote their hosting service (could be different right now) as cheap hosting, but when your small plan is $10.95 per month, I don't see how that could be true.

What problems is HostGator solving and how is that benefiting you?

I was hosting my amazon products reviews site. I bought the shared hosting plan from HostGator and paid three months after the introductory offer that they were having at the time.

Small Business (50 or fewer emp.)
Mar 29, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great Starter Option"
What do you like best about HostGator?

It is low cost and easy to set up. The price was the main reason for choosing host gator.

What do you dislike about HostGator?

Support wasn’t the best. If we had an issue, it wasn’t easily or quickly answered.

What problems is HostGator solving and how is that benefiting you?

It helped us host our blogging website so our site could function.

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
3.5
Ana R. avatar
Ana R.
Senior Developer
Share
"A web hosting provider with high storage capacity and speed but with irregular customer service"
What do you like best about HostGator?

The feature I like most about HostGator is that its storage is SSD, which is very convenient for files to transfer quickly. Also, I like the fact that they offer low-cost plans that include the essential resources for a website, so that people starting new projects can get started in the digital world. Another feature that I like is that their website is very intuitive.

What do you dislike about HostGator?

I have had bad experiences with your customer service. First, it took several weeks for my tickets to be answered. Secondly, my website once exceeded the established processes for shared servers and my website was blocked without prior notification.

What problems is HostGator solving and how is that benefiting you?

We are currently using HostGator to host our organization's website because their servers are very fast, so the response time of our website is minimal. We also use it for its price, as it is well below other hosting options with similar advantages.

Small Business (50 or fewer emp.)
Oct 19, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"HostGator, best web hosting service"
What do you like best about HostGator?

They have linux and windows servers, and shared and reseller plans, their support is very helpful.

What do you dislike about HostGator?

Their prices is not always affordable, sometimes you have to pay to get a small favor from the support to do for your service!

What problems is HostGator solving and how is that benefiting you?

Hosting my first website, and getting a social advertising bundle to success my business.