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HostGator
Reliable Web Hosting Solutions
3.7

( 243 )

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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
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5.0

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$29.00/month
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Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to Bluehost?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
HostGator video thumbnail
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HostGator Screenshots
HostGator screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 14, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Oct 08, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A good web host and domain registrar with low prices"
What do you like best about HostGator?

I like that HostGator provides a wide array of services that can fulfill most of the web-related needs that smaller businesses have nowadays. They offer quality shared hosting plans, email accounts and domain names for pretty competitive prices. When I had problems changing some settings in my account, HostGator was able to quickly guide me in the right direction to get things set up properly. Both their email and phone support is adequately responsive and helpful.

What do you dislike about HostGator?

Some pages that we run, especially those that have lots of different dynamic coding elements, tend to run slow. Though caching plugins can help with loading times, there are certain pages that run slowly regardless. Though HostGator is generally helpful overall, they haven't always been helpful when it comes to this particular performance issue.

What problems is HostGator solving and how is that benefiting you?

We have been able to use HostGator for a wide range of marketing efforts. We can host web pages with products and service details, host email and register domain names. We sometimes use specialized domain names that are tailored towards the content of a landing page. This makes it easier to find and remember by users. HostGator has given our websites very good uptime, which allows leads and customers to maintain continual access to our business information.

Small Business (50 or fewer emp.)
Oct 05, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A solid web host and domain registrar with great service offerings"
What do you like best about HostGator?

I think HostGator offers a good variety of web services, like business email, website hosting and domain registration, for very reasonable prices. Their website design is easy to navigate and search for services and domain names. I like that there are many deals out there with coupon codes, so every so often we can search and find good deals to use for new domains and hosting plans. The control panel in HostGator gives us all the access we need to manage and maintain all of our services. We can easily change DNS settings for domains and add new email addresses to our hosting account.

What do you dislike about HostGator?

Like other leading web hosts that have been around for a while, HostGator standard shared hosting plans tend to load pages slow - especially pages generated from CMS platforms like WordPress. Also, though the pricing is generally pretty good, it's not the cheapest out there, so if you're really looking to manage your budget, HostGator might not be the ideal choice.

What problems is HostGator solving and how is that benefiting you?

HostGator has been a solid partner for hosting many of our web assets, like websites, landing pages and email. We can count on them to respond quickly to services requests or help walk us through technical issues we may be experiencing. HostGator has given us good uptime, so our customers and leads can almost always access our web assets successfully.

Small Business (50 or fewer emp.)
Oct 04, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A reliable domain registrar and web host with good prices"
What do you like best about HostGator?

I like that HostGator offers a wide variety of web-related services with reasonable pricing. Signing up for standard services like domain name registration, web hosting and email is very easy. The instructions are clear and there are very rarely any technical issues experienced. HG's technical support is highly responsive and knowledgeable. They don't try to upsell as much as some other web hosting companies I've worked with in the past.

What do you dislike about HostGator?

I think HostGator is mainly suited for small businesses with basic web hosting needs and not very suitable for more complex web implementations. You can install common website CMS applications like WordPress, Joomla and Drupal, but doing more customized backend programming can be difficult.

What problems is HostGator solving and how is that benefiting you?

HostGator has been a solid platform for hosting websites, landing pages, email and adding redirect links to third-party web assets. We can create many branded marketing materials that our customers and leads can easily access. Most of the services we use through HG are well within our budget, so they really help us to establish a robust web presence for a relatively low cost.

Small Business (50 or fewer emp.)
Oct 02, 2018
 Source
Overall Rating:
4.0
VG
Val G.
Founder
Share
"A solid web hosting company with decent prices"
What do you like best about HostGator?

HostGator's page loading speeds tend to be pretty good compared to other big name web hosting companies. I like that HostGator provides a full range of services, like domain registration, email hosting and website hosting. They offer a wide variety of tools that give us great control over our web assets. We can easily manage our own DNS records and add new email addresses and web software through HostGator's control panel.

What do you dislike about HostGator?

There's not much to dislike about a service that is generally straightforward, but if I had to pick something to dislike, I'd say that HostGator isn't as flexible and fast as some of the newer up-and-coming web hosts like SiteGround. From my experience so far, HostGator doesn't run WordPress installs as efficiently.

What problems is HostGator solving and how is that benefiting you?

HostGator has given us a reliable platform for domain registration and web hosting. We don't only host full websites, we also host single web pages. The uptime is usually very good and support team has been very responsive whenever issues arise. They've basically served as our own staff members.

Mid Market (51-1000 emp.)
Aug 31, 2018
 Source
Overall Rating:
4.0
MC
Martin C.
Founder
Share
"An established web host with good prices"
What do you like best about HostGator?

I like that HostGator has been in business for many years and offers a wide range of domain and web hosting services. I sometimes get low price offers from newer companies, but I tend to stick with HostGator for our main hosting needs since they've been reliable. Their account features are straightforward and easy to manage.

What do you dislike about HostGator?

When tested, the loading times for some HostGator pages are not always as fast as some web pages we host at other companies. It can sometimes be difficult to make account updates to various software versions.

What problems is HostGator solving and how is that benefiting you?

HostGator has been a solid provider of web hosting for many of our media assets. We host websites, landing pages and various testing apps for analysis purposes. We haven't experienced any major downtime or other negative account issues.

Enterprise (> 1000 emp.)
Aug 13, 2018
 Source
Overall Rating:
4.0
DM
Dheeraj M.
Senior Software Developer
Share
"Best Web Hosting Provider in the Market"
What do you like best about HostGator?

We have a Online coaching website which we are hosting on HostGator. Their customer experience is too good and they provide immediate and effective resoltuion to query. Their hosting plans are also cheap. They also provide domain service and SSL Service. Their speed of the servers are too good and website loads in less time compare to other service providers. They provide 5 free email accounts for every domain pruchased/.

What do you dislike about HostGator?

Sometimes they have a downtime which lasts longer than usual and your site is down. Purchasing and renew of the domains is costly. Other than these two things I don't find anything unusual.

What problems is HostGator solving and how is that benefiting you?

We are using their service to host our website with a 3-year plan. Their service is good and it works really well for us. sometimes our shared web servers works really slow and that disappoints us but other than that all are good.

Enterprise (> 1000 emp.)
Jun 20, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Standard cpanel hosting"
What do you like best about HostGator?

Host Gator is a fairly large and well known hosting company utilizing cPanel. The interface is easy to use and it is simple to create additional websites using the stored scripts. There is many open source software projects you can install in your domain and non-technical users would be able to understand how to login to the correct path once the software is installed.

What do you dislike about HostGator?

After the initial purchase your hosting fees do increase and you are now paying 100+ annually as long as you want to retain your domain and website not go down. The site will also charge your credit card automatically, though I guess this is preferred to your website going down if you don't remember to renew.

What problems is HostGator solving and how is that benefiting you?

Corporate website, communications are published on this website for stakeholders. We use WordPress just to public documents, program changes, program updates and advisories, which all need to be updated periodically. There was a scenario prior to me starting to work at this company where the responsive part of the website had gotten hacked and porn pictures were uploaded to our webpage. The previous employee was able to get it resolved with help from HostGator support fairly quickly (this was prior to me starting) and she added the sitelock product to our site and applied updates the website. I also use HostGator for my own personal domain but have not been using it recently and just renewing every year for my domain.

Small Business (50 or fewer emp.)
Mar 19, 2018
 Source
Overall Rating:
4.0
JJ
Jannelle J.
Inventory Speacilist
Share
"Good for beginners"
What do you like best about HostGator?

Easy to use and good access to support through chat. There are also a lot of videos guides on YouTube.

What do you dislike about HostGator?

There is a bit of a learning curve if you are new to using technology and building website. You may not have the correct verbiage to explain a problem to a chat agent. There is usually a long wait time if you need to call, but the chat is a lot faster.

What problems is HostGator solving and how is that benefiting you?

Easy place to host sites . I can buy my domains and host all under one umbrella and I don't have to transfer domains.

Small Business (50 or fewer emp.)
Nov 05, 2017
 Source
Overall Rating:
4.0
OL
Omar L.
Emprendedor Del Hogar
Share
"A reliable and inexpensive hosting provider"
What do you like best about HostGator?

What´s really exciting about hostgator is that it´s really reliable when it comes to Uptime, and it´s really cheap compared to other hosting providers (and even cheaper if you look for discount coupons on the internet). I really enjoy how easy it is to connect your domain name with hostgator inside the hostgator panel, and I also love its one.click installation feature, that allows you to install wordpress websites in a couple minutes, with only a few clicks.

What do you dislike about HostGator?

I don´t like that sometimes hostgator workers can be rude and unknoledgeable; and also, they charge a lot for giving you backups for your own websites! What I mean is, if your website is light and has no much information, then you´re ok with hostgator, but if you have a big website with tons of information, you´d better hire a third party back-up service, because if something is messed up, Hostgator will charge you for re-installing your own files.

What problems is HostGator solving and how is that benefiting you?

Hostgator helps me host my website so that everyone can get to know me, and see the services, information and knowledge I have to share with the world. I can say that hostgator does most of the heavy duty job so that I only have to worry about designing and adding content to my website, and this is a great help for home enterpreneurs like me.

Mid Market (51-1000 emp.)
Oct 21, 2016
 Source
Overall Rating:
4.0
Jennifer R G. avatar
Jennifer R G.
Vice President
Share
"Good hosting for your site"
What do you like best about HostGator?

I like the customer service that HostGator offers its customers and resellers.

What do you dislike about HostGator?

I dislike the amount of time it takes sometimes for the tickets to be responded to, especially when they're busy. I also dislike the per dedicated IP address fee - one of the most expensive I've seen.

What problems is HostGator solving and how is that benefiting you?

I needed a way to be a web hosting provider and found HostGator's reseller service as a great way to offer the service to my clients.