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HostGator
Reliable Web Hosting Solutions
3.7

( 243 )

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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
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5.0

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Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to Bluehost?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
HostGator video thumbnail
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HostGator 1
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HostGator Screenshots
HostGator screenshot 1
HostGator screenshot 2
HostGator screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 29, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Jan 05, 2024
 Source
Overall Rating:
4.0
Rahul K. avatar
Rahul K.
Information Technology Manager
Share
"Well known web Hosting and domain registrar"
What do you like best about HostGator?

HostGator is the first brand I have used to buy VPS in India location, their cloud VPS is just awesome, the speed is lighning fast and the backend Team is just fabulous in handeling the backed system. Awesome Customer Support, more features and easy to manage and impelement

What do you dislike about HostGator?

The cost if little high comrative to the market, you can can get the same service at lower cost but again the HostGator quality is just awesome

What problems is HostGator solving and how is that benefiting you?

I used to have reseller hosting from a different vendor but I was seriously struggling with the speed and virus, I baught VPS from HostGator and I was able to make my website super fast and secured

Small Business (50 or fewer emp.)
Dec 27, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good web hosting sevice"
What do you like best about HostGator?

I rally like that is easy to use for begginers like me and it's also affordable

What do you dislike about HostGator?

I hate that it's trying to sell additional services all the time

What problems is HostGator solving and how is that benefiting you?

It takes care of maintaining the server hardware and software, so I don't have to worry about it

Enterprise (> 1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
4.0
SP
Shubham P.
Founder
Share
"Friendly Host for our websites. HostGator!"
What do you like best about HostGator?

Hostgator has brought a range of web services and it has made it easy for small scale developers like me to create our own space. It has helped me in providing my email domain and in building my website. Also I am not sure if it's integrated with Wordpress, but it does make a good sense.

What do you dislike about HostGator?

Sometimes I feel the rental prices are little much. For growing developers like me, we dont need all the services infact only basic services would do the work, but for that too we need to pay an amount which sometimes feel overpriced.

What problems is HostGator solving and how is that benefiting you?

I was struggling with the my web page design and also for getting SSL certificates for my website. I have used Gator website builder for my designing stuff also HostGator helped me with my email domain name and I could use it easily afterwards as well.

Small Business (50 or fewer emp.)
Dec 16, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Customer Service Experience!"
What do you like best about HostGator?

I think the customer service they provide is one of the best I had when it comes to hosting services.

What do you dislike about HostGator?

I didn't really have any bad experiences with HostGator. Maybe the only thing I'd mention is their price. You pay for what you get, so to me it made sense to pay slightly higher prices to get a better service. But, for some people it might not be same.

What problems is HostGator solving and how is that benefiting you?

I have purchased a couple domains from Hostgator and they also provided me with hosting services. I like how Hostgator is very instinctive to use even for people that aren't that tech-savvy.

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
4.0
CC
Carlos C.
General Manager
Share
"Affordable and reliable service"
What do you like best about HostGator?

Hostgator provides an affordable and competitive web hosting service that stands out in a market flooded with options. The pricing and discounts offered make it an attractive choice for budget-conscious users. The hosting plans cover my needs well, offering a standard plan with the flexibility to maintain a primary domain while redirecting others to my main website. The backend interface is user-friendly, and I appreciate the seamless integration with popular CMS platforms like WordPress and Joomla. This compatibility adds to the convenience of managing my website efficiently. customer service has proven to be responsive, addressing inquiries promptly via both phone and chat. I've successfully resolved minor issues with their assistance, contributing to a positive overall experience. Additionally, Hostgator boasts a commendable track record of uptime, with occasional downtime for general maintenance scheduled during off-peak times. This ensures minimal disruption to the service.

What do you dislike about HostGator?

one area for improvement is the lack of notifications for security updates. There have been instances where I've gone for months without being reminded of necessary updates, potentially leaving my site vulnerable. Enhancing this aspect of their service would contribute to a more proactive and secure user experience.

What problems is HostGator solving and how is that benefiting you?

HostGator has simplified the management of multiple domains and websites. The ability to consolidate all of my websites onto a single platform has been a game-changer for me. This consolidation not only streamlines the management process but also provides the convenience of automatic payments.

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
4.0
VK
Venkatesh K.
Product Manager
Share
"Best and Powerful Web Hosting services"
What do you like best about HostGator?

The support is mainly great and you get your queries answered very effectively. The pricing is also very competitive when compared with other services. Also we never had any major downtime.

What do you dislike about HostGator?

The frequent pitch from sales team for upselling sometimes feels annoying. But product wise there wasn't anything that we disliked

What problems is HostGator solving and how is that benefiting you?

The uptime is good and we didn't have to worry about technical side of running website. The other benefits of having great support team will help you concentrate on business and need not worry about these issues

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
4.0
ML
Micah L.
Ceo
Share
"HostGator for hosting is awesome"
What do you like best about HostGator?

Super affordable and easy way to host websites and buy/manage domains

What do you dislike about HostGator?

It doesn't have some advanced features and bulk pricing that some other hosts/servers have

What problems is HostGator solving and how is that benefiting you?

Allowing me to manage domains easily

Mid Market (51-1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
4.0
SK
Srinath K.
Senior Customer Success Manager
Share
"Best Hosting Solution"
What do you like best about HostGator?

Delivers same features as competitors at a competitive price. Excellent integrations and easy to use with frequency. Implementation is not a bottleneck.

What do you dislike about HostGator?

Customer support is pathetic and does not satisfy

What problems is HostGator solving and how is that benefiting you?

Excellent hosting solution at a budget compared to rival companies. Feature and implementation wise not much of a difference in devops

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
4.0
Vivek P. avatar
Vivek P.
Co Founder
Share
"A good web hosting solution"
What do you like best about HostGator?

Its very reasonablely priced and easy to use

What do you dislike about HostGator?

The customer support is not that good and that needs an improvement

What problems is HostGator solving and how is that benefiting you?

Its solving a major problem of web hosting and that too very easily. The interface is user friendly. This in all is helping in digital marketing and promotion of the company.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Effortless hosting experience with reliable customer support."
What do you like best about HostGator?

I love HostGator's uptime; my site's always up and running. Their customer support is super helpful and always has my back. The control panel is super easy to use, which is great for someone like me who's not super tech-savvy. They've got all the tools I need, from setting up emails to backing up my website. Plus, their prices are reasonable

What do you dislike about HostGator?

Sometimes, HostGator can be a bit slow to load, which can be a bit annoying. Their upselling can also be a bit much; I feel like I'm constantly being pitched additional services. The least helpful thing about HostGator is probably their knowledge base. It's got a ton of information, but it can be overwhelming and hard to find exactly what you're looking for. The main downsides are the occasional slow load times and the aggressive upselling. Other than that, I've had a pretty good experience with them.

What problems is HostGator solving and how is that benefiting you?

HostGator solves the problem of finding reliable and affordable web hosting. With HostGator, I don't have to worry about my website going down or running into technical issues. Their uptime is great, and if I ever do run into problems, their customer support is always there to help. This benefits me because it allows me to focus on creating content and engaging with my audience, instead of worrying about the technical side of running a website. It also gives me peace of mind knowing that my website is in good hands and that I have support available whenever I need it. Additionally, the range of tools and features they offer makes it easy for me to manage my website and add new features as needed.