WP Engine Reviews: 4.6/5 — Highly Rated

It's great to be able to call WP Engine or live chat any time of the day or night. The support staff are extremely knowledgeable, helpful and friendly. It's only the safety and security that WP Engine provides that enables me to run hosting packages on behalf of clients with confidence. The Staging environment is particularly useful and easy to use.

Nothing! (it's expensive, but I think it's worth it)

Managing hosting for clients. Working with clients to improve their sites on a regular basis, using the Staging environment. Moving to https for all clients at no extra cost

WPE is there to help, whenever needed, and always gets any issue I have resolved quickly and easily.

The mandatory cache while in development can cause some issues. The cost can be a hard sell for clients who only look at dollars. But see below.

I maintain and work on a lot of wordpress sites. WPE offers the best managed hosting I have used, which keeps wordpress secure yet still fully functional. The benefits of this are time and money saved for my clients, time and money not spent, say, unhacking a site, or, manually reinstalling WP or reverting to older versions. WPE has saved me many hours, and my clients literally (at least) hundreds of dollars just this year alone.

WordPress is everywhere for good reason — it works, and it's easy for anyone to get started. But anyone who has used WordPress at a enterprise level knows it also comes with many limitations. Thankfully, WordPress seems to be 'growing up', and WP Engine is right on the cutting edge of this effort. Top-notch support (both live chat and phone) by engineers who actually know what they're doing, developer-grade tools like git access and automated staging deployments, and of course bullet-proof infrastructure with regular updates. I have used WordPress on both standard servers and other 'Managed' hosts. WP Engine has always come out at the top, and I now bring any new projects here by default.

I appreciate that blacklisted plugins exist to keep the platform healthy, but for this price I expect some degree of leeway (and a better process for reconsideration when plugins are updated). The default caching configuration is generally sensible, but some especially advanced implementations will require working with the support team since there are no user-level configuration options.

Headache-free hosting for various web properties. We don't have to spend time thinking about infrastructure and security.

The thing I like best about WP Engine is that they have excellent support. I've used them for over 2 years in a corporate website setting and they have never let me down. They make my job a lot easier and the price point is more than affordable. I also like their daily backups, system for creating FTP accounts, and easy-as-pie process for adding certs to the site (you call them and they do it for you).

There is not much to dislike about WPEngine. If I were to stretch for a criticism, i would have to say that they could do a better job marketing themselves. I've seen a lot of review sites that don't include them when they should be at the top of the list. I would think that there is room for some differentiation with regard to product offering as well.

There was a time when an organization needed a back-end web developer and/or system administrator to ensure that all web systems ran properly. With WP Engine that is no longer the case. I have found that the combination of a WordPress CMS and WP Engine enables front-end only administration in most cases.

I love the fact that WPEngine only focuses on Wordpress hosting. When a company focuses on just one CMS, then you get experts on that CMS. Everything just works and if you have an issue, their chat support is quick and thorough, solving your issue quickly,

There is not really much not to like. Their pricing is higher than most, but it's well worth the value.

WPEngine stays on top of security risks on the Wordpress platform and heads those off. There is also tremendous value in being able to spin up a Wordpress instance in the matter of minutes which makes building websites extremely fast. The automated daily backups are also like an insurance policy on your site so in the rare case you blow up your site, you are not spending a ton of time backtracking and recovering.

The simplicity of use and security which we use daily, issues can be rolled back instantly and new designs and development can be worked on in staging before deployment. New deployments are quick and easy to release and all options are right there in the dash like php My Admin.

The cost is higher than other solutions but this is something which we sell to our clients as a premium product. We sometimes find caching issues on some sites where we have to keep purging the cache to ensure changes are revealed.

My previous hosting was on a virtual server which I managed via Plesk which was time consuming and at times difficult to manage. Back ups are daily with WP Engine along with the use of staging which we use to test new creation before deployment.

Stellar service. Not only do they explain the issue and how it's resolved, but they actually do it for you in many cases. I have yet to get support like this from any company of any kind. Support usually answers quickly and follow up when necessary. Aside from the support, the platform is just snappy. I have noticed a big difference when switching sites to WPengine. Even though I'm a relatively small fry, their service treats me like VIP.

Only thing is LiveChat wait time during peak hours is creeping a bit longer, but this is obviously a sign pointing towards an uptick in business. That uptick is because WPengine is a great company to work with and rely on for critical hosting needs.

Excellent support, which mitigates any issues or downtime as quickly as possible. I never feel like I'm put on the back burner, and this makes me look great for my clients. Also, when sites respond and load quickly, it saves me precious time that I'm able to put out other fires with.

Having sites hosted with WP Engine means that I have no worries now when it comes to updates to WordPress. Where as before I had to go through time consuming backup processes before making updates now it's just a simple click and done. Any problems and it's undone in seconds. Another major plus point for the system is the ability to setup as many development sites as we want without this impacting on our billing. This way we can proof of concept various sites to clients before committing to a new package with WP Engine.

The only thing I dislike is the incremental pricing structure currently, but this is nothing major as we would be looking to upgrade to a higher package in the future to help with this.

For us one of the major benefits is being able to have confidence that "if" there is a problem, that WP Engine will fix it swiftly for us. We have had a couple of issues (with updates) that the support staff have fixed with no fuss. One big benefit for us is the saving in time we now get with the system. Previously things like a new deployment / migrating a site / updating WordPress / setting up a development site - these all took large amounts of time to implement. But now we can do all of these actions in a few clicks with confidence that the system is going to work for us.

The first thing I love about WPEngine is that they handle the hosting, I handle the development and design, and don't have to mess much with the hosting. We are not a hosting company nor do we want to be. WPEngine has been a Great Hosting Partner.

I have yet to run into anything I don't like, not to say there is not something that will come up, but as of yet with a little over a year, I have yet to run into whatever it may be. Not to say I have not broken stuff :) but they are always there via phone or chat to fix it. The support reps are nice, they speak plain English and very knowledgeable about WordPress and their own Hosting platform. They have helped me with DNS and Domain issues too in the past with other hosting support they have told me to contact CloudFlare, or my domain registrar. But WPEngine staff help me get it fixed.

The first thing that I already mentioned is that we are not a hosting company. We want our customers to have fast reliable hosting, but we do not want to put countless hours of non-billable hours into fixing any hosting issues that may come up. I handed this headache over to WPEnginge a while ago and I am happy to have a full team of professionals to handle that for my clients.

WP Engine's managed hosting environment is by far the best way to host a WordPress site. We build and manage many websites for a wide variety of clients. When a particular client or website demands the best possible performance and security, we put them on WP Engine. Besides unmatched site performance, WP Engine's host of features makes our work as designers, developers, and webmasters very easy. We love and make frequent use of their git push, free SSL certificates, htaccess site security, domain management, and more, all of which is very easy to use through their online portal. These tools are a key part of our workflow. And on top of all of this, their customer service is phenomenal. They answer quickly and their support representatives are very knowledgable, even about highly technical topics. In the rare case they do not know something, they quickly get a technician involved. The few issues that we have had have been resolved quickly and easily. WP Engine offers enterprise-grade performance and service at incredibly reasonable and accessible prices. We love WP Engine!

We really have nothing negative to say about WP Engine. If I had to come up with something, I would say that sometimes their list of disallowed plugins prevents us from using plugins we would like to use, however overall we agree with their list of disallowed plugins and it really helps prevent reckless WordPress configurations.

WP Engine helps us solve a variety of business problems for our even wider variety of clients. Usually the key reason for migrating a client's site to WP Engine is site performance: A WP Engine site is blazingly fast. Our clients (and us) also love the security and daily backups. And their other tools and features make our development workflow seamless and efficient (the git push is great!).

WPEngine offers extremely fast-loading Managed WordPress hosting and makes it very easy to enhance speed with their variety of included tools.

I don't like the traffic limiting. Although it hasn't been a problem yet, I just have a philosophical difference in opinion.

When I was using a different host, my site speeds were topping out at 3 seconds. I wanted to get faster. WPEngine has allowed me to have a much faster initial load time, as well as offers features that help me go further.

I love the auto backups, the staging area and the support. All are very easy to work with. I have been working with word press since version 1 something. WP Engine saves me a ton of time. I have also never had an issue with security. I have used and still use other hosts but will switch them all to WP Engine when I can. The interface is easy to work with and tech support has always gone above and beyond to figure out any issues.

The Plugin restrictions are a minor inconvenience. I understand the purpose and have to agree.

I am operating an E-commerce site on WP Engine.

There are two things I really like. One is the absolute reliability of the hosting. There has been only one short downtime since I switched from one of the bigger low costing hosting options that was plagued with down times. The other thing I like is the reliability of the tech support. Compared to the other host, it is like going from a Ugo to a Tesla.

I wish it cost less just like I wish a Tesla was affordable...oh well.

I am trying to expand my reach and monetize my content. Having a reliable hosting experience is obviously foundational to that.

There are so many pieces to proper hosting and WP Engine has them all... Speed, SSL security, support, backups, staging, etc.

There isn't any one thing that stands out as something that I dislike as I have been very satisfied having built and designed plenty of websites on this platform to date.

When providing Web Design services there are some key things that are important and speed and security and are becoming more inseparable from the overall user experience.

You Don't have to think about speed and security of your website. WP engine takes care of Backups, looking after speed or plugin issues. And their service team is very helpful.

Their service is premium, but their pricing as well!

I am using WP Engine for my Website hosting a podcast as well as for my membership sites.

WP Engine has stellar customer service. As someone who works all hours, having 24/7 chat support was a HUGE selling point for me. Now, after a few months of service, I can say that their 24/7 support is simply amazing. There's never a wait time more than a few minutes and the support staff is always helpful.

SSL implementation can cause issues when added after launch, but the support staff is always quick to help.

Since beginning with WP Engine, we have begun closing our accounts with all other hosting providers. As a WordPress consultant and WordPress design agency, we are blown away by the understanding of the content management system, as well as the level of support given. We've also realized how great the uptime is with WP Engine. After running a test across other WordPress installations on other hosting providers, WP Engine blew the competition away. After 2 months, ALL WP Engine sites had 100% uptime! Nobody came close.

I really appreciate how WPE console allows me to review and modify all my client accounts from one easy to use control panel. It takes a bit to make the jump from cpanels, but well worth it! Secondly, it is really nice to know that any one of their support people you talk to know more about WordPress than you do!

Their documentation and it's availability/indexing could use some work. Often I have to bug a tech for something that should be easy to find in a KB of some sort.

I manage the hosting accounts for several large WordPress sites and it is great to know that WPE has my back from a hosting standpoint. I would say the biggest benefit I have seen as a small agency is that I don't have to employ an Apache/Hosting guy. WPE handles all of that for me.

I have worked with dozens of hosting providers and WP Engine has been the best to work with by far. The hosting has been reliable, with little-to-no downtime. Any issues that I do experience are handled quickly with fast responses from the support team. Most of all, I appreciate that WP Engine has streamlined the processes that I routinely perform, like pulling a staging site, pushing a site live, spinning off a new site and importing from another WordPress install. What used to take me hours, now takes me only minutes; giving me more time to focus on my clients.

There's nothing about WP Engine that I dislike.

WP Engine makes hosting and managing WordPress sites extremely efficient, allowing me to focus more time on my clients' digital marketing and less on their hosting administration.

WP Engine's admin management is organized intuitively and automatically takes care of many of the issues that typically take marginal to extensive time and effort to solve on other platforms such as updates, migration and formatting. The hosting services, propagation and and migration have been virtually flawless. The WP Engine support is exceptional with regards to accuracy and responsiveness.

There are few if any negative aspects to the WP Engine platform. As the service grows it can sometimes be a chore to find an "available" development URL in the character count allowed, but this is typically very easy to solve with an alternate URL. There could be an additional service plan between the 10 site license and the 25 site license, or able to incrementally allow single site licenses to be added to bulk packages.

WP Engine allows for transferrable and non-transferrable development sites that are say to access by clients for approval and surprisingly easy to migrate to other client hosting services or simply pushing live with WP Engine hosting using the base domain.

It's hard to pick just one thing I like best, since WP Engine is packed with features, but if I could pick one thing it is their amazing support. They are all experts in WordPress and will help you fix your website (even if it's your fault that it's broken). Even Rackspace doesn't come close to the level of service they provide.

There is nothing I dislike. I've been surprised a few times when a few side applications I am developing in the directory disappear without warning, but now I know it's an automated malware removal. Now I just notify them to protect any special subfolders I am working in.

I use WP Engine to manage all of our non-profits websites for marketing and lead generation.

Their server performance is excellent. We almost never have any downtime. Their support for WordPress developers is outstanding, both in terms of built-in tools and services as well as their 24x7 support by knowledgeable and cheerfully-helpful support engineers.

Nothing, really. There have been no significant problems for us in using WPEngine since we began using them in 2013.

We need high-performance, high-reliability managed WordPress hosting for our clients, whose websites we manage. Occasionally we also need experienced WordPress-savvy support engineers to talk with regarding new challenges and requirements that result from client requests. WPEngine's infrastructure and support personnel have fulfilled those needs very, very well for us.

Security! Our site was hacked and redirected when hosted by another provider. Since that ordeal, my main concern of security has been relieved by our new relationship with WP Engine.

Occasionally, as a non-tech savvy business owner, I have questions regarding my WordPress site. Finding the right answers can be frustrating.

The daily backups by WP Engine and the ease of restoring one of those backups is a terrific benefit. Our previous host did little in this regard. As the owner of a small company, I wear many hats. My technology hat is small but with WP Engine I find that I can accomplish what is necessary to keep our sites updated.

Came for the security and speed, stayed for the customer service.

Haven't found something yet, but if I do i'm pretty sure they would come to a resolution for me.

Security. i have hosted with a few other services and had hacks, even managed hosting providers. WP Engine has stopped all of that and given me much needed sleep at night.

WP Engine has awesome tech support, a nearly 100% uptime platform, and very tight security. None of our sites has ever been hacked or compromised on the WP Engine platform.

I've had multiple sites on WP Engine for a few years now, and there's nothing I dislike about it. All good so far.

We have multiple business and charity sites, all hosted in one place. The new PHP7 upgrades and very fast servers give us really fast page loads and good scalability for our e-commerce sites.

The best thing about WP Engine is the support, hands down. Everyone from front-line CSRs to the higher tiers goes above and beyond to help resolve issues, and they're all extremely nice in the process. They live and breathe WordPress and that deep understanding of the CMS' application layer is very useful.

Having additional data centres available would be useful—particularly in China.

The managed service nature of WP Engine is a huge value add for our business. We're able to scale up our infrastructure quickly and in a very lean manner. I can rely on their team to maintain the infrastructure so my team can focus on building product.

The support is absolutely outstanding. I've never had an issue or problem they could not solve and the wait on chat is usually around 1 minute

There is nothing I dislike about WP Engine.

I offer hosting for my clients as well as for my own sites so I need great support, as well as fast & secure servers. WPE delivers that and more.

The support is great. Love the fact that they don't do email which just slows servers down, especially with spam.

The back-end admin area is still confusing. With live sites, Transferable sites and staging sites, I'm still confused.

Getting clients on their own accounts with hosting has helped as opposed to my company hosting them through WPEngine.

I like the 24-hour support and the initiatives to incorporate testing tools.

Not the most inexpensive option. You have to purchase hosting in blocks to get a discount meaning you're paying for space even when you're not using it.

Reliable managed hosted that has superior security.

The speed, performance and reliability of the hosting. I have to mention the tools included as well- specifically the ability to copy installs and the fully automated site migration.

Being that it's managed hosting it comes with a few hindrances like no SSH and configuration limitations, but that is not a WPEngine limitation, it comes standard with Managed Hosting and is necessary to maintain the positives of the service.

As an agency we service, support and maintain well over 30+ WordPress site installs at any given time. WPEngine provides scalability and reliability to efficiently support our major and minor clients alike without increasing overhead on my support staff. The game changing benefits to agencies like mine are: Daily & on-demand backup / restore points Automatic updates One-click staging and production replication and deployment

Pretty much everything. The support is incredible. I've put them through rigorous stress tests and they've always been able to help., The range and ease of services such as automated SSL, staging server, migration tool, CDN and more. Makes my life as a dev so easy. Performance also has outranked all other service providers and I've been through them all.

No email or domain registration, would love an all in one hosting solution. That installs are sold in groups and not a pay as much as you need this makes scaling difficult as I would like to be able to add installs as I need them instead of paying for 10 when I only need 3.

Site Speed, I was able to vastly improve performance for my clients. Staging environments.. Allowed me to easily test out new designs and features safely.without interrupting live sites Multisite - easy to setup multisite networks SSL - Allowed me to easily and automatically add SSL to sites CDN - SPEEEED