Unclaimed: Are are working at WP Engine ?
WP Engine is the go-to name for hassle-free, WordPress hosting. It provides companies across different platforms the flexibility, agility, and intelligence to drive their businesses forward. Offering multiple integrations, it supports organizational growth and scalability and is trusted by over 120,000 users across 150 countries around the world. It also offers premium managed hosting services at accessible price points.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
WPEngine provides the best 24/7 technical support I have ever seen. Their plugin updating add on saves me at least 8-10 hours of work a month. The DNS settings are easy to use and they integrate with many domain providers. The ease of implenetation with different URLs was such a great experience. I created one site and then easily pointed our different domains to the main site. It was seamless and the one issue I had, the 24/7 support walked me through it. As for frequency of use, I'm on WP Engine at least 4-5 times a week making updates.
Honestly, I don't have anything I've found in over 3 years of use that I dislike. WPEngine takes on your advice as a user and is always finding ways to make the site easier to use.
The ease of backups, the SSL having no cost, and the integration with WordPress and PHP are seamless.
Best WP hosting on the market. The service and ease of use are second to none.
I have not see any downsides yet. i used Wp engine for a year -host 10+ sites and experienced no problem
Hosting Wordpress sites
The support is ideal for a hosting company but having 3 enviornments fresh out the box is awesome.
We wish it had Cpanel for file mgmt. Its the only reason we dont use it on 100% of all of our client projects. We would use it 100% of the time if it did have that option.
The accelartion of 0 to 60. The start of a project is super fun because we can get it going asap with WPE. No BS just hit the ground running. Love that!!
1) The account dashboard is super easy to use (tasks like backing up, restoring, copying to Staging, etc) 2) You can reach Customer Support by phone 3) CSRs actually have technical skills (or can get you in touch with tech support) 4) Integration with Local development is seamless
It is pricier than budget, web-hosting options
WP Engine provides us an easy, secure, reliable web hosting option for us to provide our WP clients.
Seamless. intuitive, rewarding, and the learning curve took me 10 minutes.
It took me too long to find them. Should have had them years ago.
Redundancy, updates. It's just a no brainer. Support is excellent.
Customer support is generally very fast and reliable with handling issues that come up. The service experience with automatic backups and the ease of creating and managing WP installs has been a huge plus as well for us.
I find connecting over SSH for CLI usage is a little bit slow, but not the end of the world.
It's a one stop shop for our WP hosting needs.
The 24 hour support is essential. Support is the number one reason I chose WP Engine.
Any time the inteface changes, it's difficult to find tools. The tools are not always in a logical place.
Having all the websites I create on one platform is super helpful. The interface allows me to transfer sites from my development space into client spaces.
Straight forward domain add n. Direct login to wp admin. Dashboard with plugin status.
It Doesn't have a File Manager, just FTP.
Bulk site management.
Support chat is quick to access and if they can't solve your problem they help you to determine appropriate next steps.
Although I don't deal with it, I believe the pricing is a factor that clients consider when deciding on a dedicated server.
We are able to host a vast amount of client sites with ease. We can instantly backup, rollback, update, stage and troubleshoot within the WP Engine dashboard. This means that we can easily maintain existing sites for our clients.
WP Engine provides very helpful support for a number of issues.
n/a I like most everything about WP Engine.
WP Engine has helped me with formatting issues with articles, CDN issues