WP Engine is the go-to name for hassle-free, WordPress hosting. It provides companies across different platforms the flexibility, agility, and intelligence to drive their businesses forward. Offering multiple integrations, it supports organizational growth and scalability and is trusted by over 120,000 users across 150 countries around the world. It also offers premium managed hosting services at accessible price points.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that this is not a hosting platform that is difficult to use like GoDaddy or Network Solutions. The UI is great. There's a plugin for Wordpress that helps facilitate moving between a development domain and your live domain. Its portal is also easily accessible from your Wordpress install so you can do things like enable SSL, set up redirect rules, establish a staging environment and more. SSL comes with all packages and is easy to enable.
To write redirect rules, you have to use RegEx language, which can be tedious, but there's documentation to support it.
We've been able to migrate our customers off of hard to use/risky platforms and move them to WPEngine easily. We solve 404 errors quickly, fix long server load times from hosts like GoDaddy, and help minimize the amount of user errors on web development by utilize the staging environment that is easy to setup. It's also very easy to stand up an old version of your site on a development domain.
Their systems and support are the best business-grade solutions for Wordpress hosting I have experienced. Great tools like Git integration, backups, and user management allows a professional agency or larger company really do what they need to do for their websites.
They can be a little costly I feel. That is really the only thing.
We use WP Engine for our hosting solution. They have been great with supporting our Wordpress instances. It has allowed us to focus on our design and development and less about servers and systems. It has really allowed our marketing department scale and be more agile.
Very easy to use and manage sites, 24x7 Support and very helpful techies.
Some limitations on shared platform but I guess that is to be expected.
Hosting client sites with zero downtime to date.
I love that it's the closest you can come to a managed site without it actually being managed, It's great knowing that you don't have to remember to keep up with updates as they are done automatically,, backups are regular and included in the price along with image optimization for speed. Support is great too.
It's quite expensive for Wordpress hosting, also their basic plans are 1 site or 10 sites and with the 1 site plan you can't do multi-sites.
We needed a solution that was secure and backups and covered updates. Our webs team is part-time so we often don't remember to keep our sites up-to-date so knowing that this is covered is great.
Awesome WordPress hosting with great support. The support is killer-good. Also their deployment workflow is amazing.
The email notifications regarding deployment status never seem to make it to me.
Hosting for a site that is stable, reliable and has environments for development,QA and production.
Secure, simple to use, industry best for support.
If you fall a the bottom end of a predefined hosting plan pricing per site for hosting is pretty high compared to other hosts.
Downtime is zero, hacks are non existent, hosting is powerful, and backups are automatically done daily. It's taken 80% of the stress out of the evils of cheap hosting.
The Customer Support is Phenomenal! Multiple times we've been helped quickly and efficiently by individuals that are up beat, communicative and are willing to go the extra mile to help you out.
Not really a dislike but it is definitely geared for WordPress.
Website Hosting
Top feature is being able to have my template site with all of my settings, base code, etc. all ready to go. And can create new sites for new clients directly from that template site in one click. Such a time-saver right from the beginning. I can also upgrade to my own server and host all my clients on their super convenient platform with quick ways to manage their sites, restore sites, deploy back and forth from a staging site for each client, and most importantly never worry about security of my client's sites because it is so tight and always backed up with quick restore points. And then the speed enhancements like CDN and server cache are great as well. Support has always been very responsive and helpful with any needs as well.
They do disallow a few plugins due to performance degredation and/or security, but I prefer faster, more secure sites so haven't had any really problems with it. Also wish I had a way to set up my own cacheing exceptions. Currently support has to take care of adding those.
I think I touched on it already. But systemetizing new site setup for new clients (by duplicating template sites) and easily manage many client's sites are big ones. Also the reason I originally looked at it was the security. That is my original top concern considering the issues on other hosting providers I've been with.
Everything. Speed, security, backups, updates,...
Price is somewhat high, but you get what you pay for
I always had issues with speed and when my site was breached in the previous hosting service I had (on the Linux level), I decided to switch due to lack of responsiveness. Never had such issues at WP Engine. They give me the peace of mind I need for the third year in a row.
It's great to be able to call WP Engine or live chat any time of the day or night. The support staff are extremely knowledgeable, helpful and friendly. It's only the safety and security that WP Engine provides that enables me to run hosting packages on behalf of clients with confidence. The Staging environment is particularly useful and easy to use.
Nothing! (it's expensive, but I think it's worth it)
Managing hosting for clients. Working with clients to improve their sites on a regular basis, using the Staging environment. Moving to https for all clients at no extra cost
WPE is there to help, whenever needed, and always gets any issue I have resolved quickly and easily.
The mandatory cache while in development can cause some issues. The cost can be a hard sell for clients who only look at dollars. But see below.
I maintain and work on a lot of wordpress sites. WPE offers the best managed hosting I have used, which keeps wordpress secure yet still fully functional. The benefits of this are time and money saved for my clients, time and money not spent, say, unhacking a site, or, manually reinstalling WP or reverting to older versions. WPE has saved me many hours, and my clients literally (at least) hundreds of dollars just this year alone.
WordPress is everywhere for good reason — it works, and it's easy for anyone to get started. But anyone who has used WordPress at a enterprise level knows it also comes with many limitations. Thankfully, WordPress seems to be 'growing up', and WP Engine is right on the cutting edge of this effort. Top-notch support (both live chat and phone) by engineers who actually know what they're doing, developer-grade tools like git access and automated staging deployments, and of course bullet-proof infrastructure with regular updates. I have used WordPress on both standard servers and other 'Managed' hosts. WP Engine has always come out at the top, and I now bring any new projects here by default.
I appreciate that blacklisted plugins exist to keep the platform healthy, but for this price I expect some degree of leeway (and a better process for reconsideration when plugins are updated). The default caching configuration is generally sensible, but some especially advanced implementations will require working with the support team since there are no user-level configuration options.
Headache-free hosting for various web properties. We don't have to spend time thinking about infrastructure and security.
The thing I like best about WP Engine is that they have excellent support. I've used them for over 2 years in a corporate website setting and they have never let me down. They make my job a lot easier and the price point is more than affordable. I also like their daily backups, system for creating FTP accounts, and easy-as-pie process for adding certs to the site (you call them and they do it for you).
There is not much to dislike about WPEngine. If I were to stretch for a criticism, i would have to say that they could do a better job marketing themselves. I've seen a lot of review sites that don't include them when they should be at the top of the list. I would think that there is room for some differentiation with regard to product offering as well.
There was a time when an organization needed a back-end web developer and/or system administrator to ensure that all web systems ran properly. With WP Engine that is no longer the case. I have found that the combination of a WordPress CMS and WP Engine enables front-end only administration in most cases.
I love the fact that WPEngine only focuses on Wordpress hosting. When a company focuses on just one CMS, then you get experts on that CMS. Everything just works and if you have an issue, their chat support is quick and thorough, solving your issue quickly,
There is not really much not to like. Their pricing is higher than most, but it's well worth the value.
WPEngine stays on top of security risks on the Wordpress platform and heads those off. There is also tremendous value in being able to spin up a Wordpress instance in the matter of minutes which makes building websites extremely fast. The automated daily backups are also like an insurance policy on your site so in the rare case you blow up your site, you are not spending a ton of time backtracking and recovering.
Stellar service. Not only do they explain the issue and how it's resolved, but they actually do it for you in many cases. I have yet to get support like this from any company of any kind. Support usually answers quickly and follow up when necessary. Aside from the support, the platform is just snappy. I have noticed a big difference when switching sites to WPengine. Even though I'm a relatively small fry, their service treats me like VIP.
Only thing is LiveChat wait time during peak hours is creeping a bit longer, but this is obviously a sign pointing towards an uptick in business. That uptick is because WPengine is a great company to work with and rely on for critical hosting needs.
Excellent support, which mitigates any issues or downtime as quickly as possible. I never feel like I'm put on the back burner, and this makes me look great for my clients. Also, when sites respond and load quickly, it saves me precious time that I'm able to put out other fires with.
The first thing I love about WPEngine is that they handle the hosting, I handle the development and design, and don't have to mess much with the hosting. We are not a hosting company nor do we want to be. WPEngine has been a Great Hosting Partner.
I have yet to run into anything I don't like, not to say there is not something that will come up, but as of yet with a little over a year, I have yet to run into whatever it may be. Not to say I have not broken stuff :) but they are always there via phone or chat to fix it. The support reps are nice, they speak plain English and very knowledgeable about WordPress and their own Hosting platform. They have helped me with DNS and Domain issues too in the past with other hosting support they have told me to contact CloudFlare, or my domain registrar. But WPEngine staff help me get it fixed.
The first thing that I already mentioned is that we are not a hosting company. We want our customers to have fast reliable hosting, but we do not want to put countless hours of non-billable hours into fixing any hosting issues that may come up. I handed this headache over to WPEnginge a while ago and I am happy to have a full team of professionals to handle that for my clients.
The simplicity of use and security which we use daily, issues can be rolled back instantly and new designs and development can be worked on in staging before deployment. New deployments are quick and easy to release and all options are right there in the dash like php My Admin.
The cost is higher than other solutions but this is something which we sell to our clients as a premium product. We sometimes find caching issues on some sites where we have to keep purging the cache to ensure changes are revealed.
My previous hosting was on a virtual server which I managed via Plesk which was time consuming and at times difficult to manage. Back ups are daily with WP Engine along with the use of staging which we use to test new creation before deployment.
Having sites hosted with WP Engine means that I have no worries now when it comes to updates to WordPress. Where as before I had to go through time consuming backup processes before making updates now it's just a simple click and done. Any problems and it's undone in seconds. Another major plus point for the system is the ability to setup as many development sites as we want without this impacting on our billing. This way we can proof of concept various sites to clients before committing to a new package with WP Engine.
The only thing I dislike is the incremental pricing structure currently, but this is nothing major as we would be looking to upgrade to a higher package in the future to help with this.
For us one of the major benefits is being able to have confidence that "if" there is a problem, that WP Engine will fix it swiftly for us. We have had a couple of issues (with updates) that the support staff have fixed with no fuss. One big benefit for us is the saving in time we now get with the system. Previously things like a new deployment / migrating a site / updating WordPress / setting up a development site - these all took large amounts of time to implement. But now we can do all of these actions in a few clicks with confidence that the system is going to work for us.
WP Engine's managed hosting environment is by far the best way to host a WordPress site. We build and manage many websites for a wide variety of clients. When a particular client or website demands the best possible performance and security, we put them on WP Engine. Besides unmatched site performance, WP Engine's host of features makes our work as designers, developers, and webmasters very easy. We love and make frequent use of their git push, free SSL certificates, htaccess site security, domain management, and more, all of which is very easy to use through their online portal. These tools are a key part of our workflow. And on top of all of this, their customer service is phenomenal. They answer quickly and their support representatives are very knowledgable, even about highly technical topics. In the rare case they do not know something, they quickly get a technician involved. The few issues that we have had have been resolved quickly and easily. WP Engine offers enterprise-grade performance and service at incredibly reasonable and accessible prices. We love WP Engine!
We really have nothing negative to say about WP Engine. If I had to come up with something, I would say that sometimes their list of disallowed plugins prevents us from using plugins we would like to use, however overall we agree with their list of disallowed plugins and it really helps prevent reckless WordPress configurations.
WP Engine helps us solve a variety of business problems for our even wider variety of clients. Usually the key reason for migrating a client's site to WP Engine is site performance: A WP Engine site is blazingly fast. Our clients (and us) also love the security and daily backups. And their other tools and features make our development workflow seamless and efficient (the git push is great!).
WPEngine offers extremely fast-loading Managed WordPress hosting and makes it very easy to enhance speed with their variety of included tools.
I don't like the traffic limiting. Although it hasn't been a problem yet, I just have a philosophical difference in opinion.
When I was using a different host, my site speeds were topping out at 3 seconds. I wanted to get faster. WPEngine has allowed me to have a much faster initial load time, as well as offers features that help me go further.