WP Engine Reviews & Product Details

The automated migration tool makes moving any site over to WP Engine easy as cake. Just install the plugin, follow the step by step instructions and your site is migrated in just a few minutes! And I can use that time to do other things now.

I wish I could see what sites have available updates to installed plugins, and the ability to keep notes on a client. We've already converted to WP Engine, but this would save us from needing to keep these notes some where else.

Sites built on WP Engine are significantly faster than the sites we had previously been building on our old hosting provider. Add to that the additional security that WP Engine offers in protecting your site from brute force attacks

Our site loads faster now. We needed to upgrade from a VPS environment for our Wordpress site to a faster environment. We were looking into a dedicated server environment when we came across WP Engine. It could be faster, if we knew how to manage and optimize a dedicated server for our Wordpress site, but we don't have the technical know-how to make that happen. WP Engine fits our current needs better. When the current setup becomes insufficient because our web traffic increases we will have to re-evaluate. The staging environment Being able to make a copy of our site on the fly and test our updates on a staging environment is what everyone who is serious about their site should have. When the updates are tested and approved by the executive team, then at a click of a button, the staging version of the site replaces the old version. The tech support team is very knowledgeable. They are also very willing to do some of the "repairs" and maintenance work themselves to make sure it is done well. Automated Backups Everyone says they do automated backups, but WP Engine's solution is very easy to use. They give you access to several weeks worth of daily backups that you can revert to at any time. Creating a backup before making an update is easy to do and therefore it is actually done.

Wait times on Live chat is usually around (15-20) minutes. It has been over 30 minutes a handful of times. Also their service has experience intermittent issues, especially in December 2015 with a couple of bad weeks. Downtime added up to 5 hours over the course of that month. It turned out that they had been victim to a DDoS attack and had been fighting to move their clients around to maintain service. All things considered, it was handled pretty well.

We had been hosting our site on a Virtual Private Server before and were looking to upgrade to a dedicated server. WP Engine offered a solution at a similar price point. While their solution means that our site is still hosted in a shared environment, the idea that if anything goes wrong, there is a strong team that can help is a big deal.

They have a very friendly dashboard to manage all your sites, with a couple of free tools that will help you on your sites. We use WPengine to deploy several stores and they are running correctly. We can administrate those all sites easily and fast. Our first stores were deployed very fast in a couple of clicks. It's ideal for startups that want to go online fast.

If you use the cheapest plans, you share servers with other customers. This can cause your performance to have a negative impact due to the traffic from the other sites. We had to change servers because of that and we will upgrade our plan to have dedicated servers to avoid that problem.

They solve the problem of managing servers to deploy WordPress/WooCommerce based stores. Now we can focus on delivering sites and not on managing an infrastructure.

The service WPEngine provide is very good. Whenever I have an issue there is also someone there to help me fix my issues. The integration into the websites I work on seem to be seemless, especially with the migration plugin. This make it incrediably easy.

I don't lilke how the layout on the website is constantly changing. Whenever I get used to the layout of the WPEngine site/dashboard, things seem to be moved around. I would be good if the dashboard block could be rearranged to fit my needs.

A useful hosting solution which hold all the sites in one place for us to easily access

WPEngine's support is some of the best I've come across in the tech space, and I've had a very positive experience with their pre-sales team, looking to identify solutions that work for an agency hosting hundreds of sites. The hosting is solid and performs well, and I've never had a security breach on a site hosted with WPEngine.

Although WPEngine has definitely improved its advanced developer tools over time (such as remote Git deployment, MySQL access and WP CLI/SSH access), the infrastructure is very opinionated and makes more advanced deployment scenarios difficult. Notably, the speed of the SSH gateway is slow compared to competitors and git isn't available within the remote shell.

Hosting hundreds of WordPress sites, from simple "brochureware" sites to high traffic WooCommerce stores.

WP Engine is a hosting solution for the incredibly versatile WordPress content management platform. Anyone familiar with WordPress.com or WordPress.org will have instant familiarity, which makes it a great tool for content marketers.

WordPress is a fantastic content management solution, and for startups or small businesses, it's even a useful as a front-end solution. But that's also the rub: you're going to be locked into WordPress' formatting. So get a dedicated WordPress developer, not a general web developer.

Our company publishes to 44 unique sites across about 30 interest verticals. WP Engine gives us a content backend that is easily transferrable between sites, making training familiar for our various content coordinators. With WordPress' standard accounts system, we can also scale writers, editors, and administrators for our various blogs. Onboarding and release from employment are thus incredibly easy.

I love being able to rely on the speed, uptime, and also dealing with huge amounts of traffic. where on godaddy may break your site.,

I wish there was a cheaper plan than their current lowest plan for 29 dollars if I recall correctly

Working on a major news site that is the digital version of a print newspaper and dealing with multiple databases. (paper subscribers had more online access). Also we needed something that would be able to handle a lot of traffic and WP Engine was our solution and we are very happy. Also having a staging site and production site is very helpful.

They are a white glove sort of company with very good customer service, rather easy to get working, and just enough options while not too many things to get lost.

The performance is a tad slow for woocommerce and they were never able to get it faster. They offer plans by the number of visits and without the ability to increase resources.

Easy managed Wordpress housing with a hands off experience and quick/responsive service. They feature automatic backups and plugin updates with security alerts.

It backs up my website daily and automatically in case I make any mistakes.

I think it has more capabilities than I understand how to utilize.

Website hosting and extra backup security.

The hosting seems OK, but haven't really had the chance to use it yet.

Their local development app ate my website and from what I can read has frequent bugs that impact core functionality.

I tried to push from local to development and found out there was a recently released bug that was breaking this. Downloaded an update that was supposed to fix it, and my local site was missing a lot of data from the db. I have used other dev ops apps on Drupal and other platforms and didn't have issues like this.

Fast front-end site deliver-ability out of the box. CDN setup and security done for you.

A few months of less 99.9% uptime. Downtime occured during peak hours with ads running. Ongoing support doesn't monitor mysql uptime or website for errors and plead ignorance in multiple cases. Slow backend wordpress pages. Painfully long times to update website pages. Had to use Cloudflare to get the site to have redundancy. Pushy salespeople to move you to "dedicated server" which isn't actually dedicated, just the core virtualization.

Fast CDN website hosting. No maintenance required. Security upgrades, updates and plugin security holes taken care of.

Adding new websites was simple but their cloudflare integration (that costs 250/m) was a complete waste of money and just an upsell. I highly recommend not purchasing any of their addons

I was promised a scalable server for my growing web agency when I signed up for hosting with WP Engine. Only after I migrated 45 websites over to their hosting platform, I found that my server was not scalable. Every website on the server I paid $750/m for was painfully slow within the WP Admin area and every time I tried to reach out to support, I didn't get answers and got passed off to the next support person. Support ticket after support ticket and it took months for them to get back to me with no solution. When I tried to contact my sales rep about it, he at first blew me off by saying he would look into it, and then it took a couple of months later (after I followed up several times, he setup a call between myself and his boss. The call fell short, and they said there is nothing they could do to help me other than 'look into temporarily increasing the server performance". Understanding that the team at WP Engine did not care about my sites or my 750/m, I migrated everything away to Gridpane and a custom server setup that is actually scalable. In my opinion, WP Engine is not worth the money. They have gotten too big and have forgotten about the smaller agencies and customers that got them to where they are. I highly recommend checking out other hosting options before you move more than one website over to WP Engine.

They solved no problem and offered no benefit to me and my agency. We ended up leaving WP Engine after less than 6 months of use because of lack of performance and support

I used to like their premium customer support and service. The interface and use of is very simple.

Recently we experienced a few outages with WP Engine and the way they have been handling it, is unprofessional and doesn't actually solve the problem. I can't recommend WP Engine as a reliable hosting service. My own (external) monitoring alerted me that all of our sites hosted with WP Engine were offline. This happened a few times in the past for a few minutes, but this one was longer. When I contacted their support, the response time was quite slow and once I got to chat with a customer rep. he was telling me it has something to do with PHP7. Only later he corrected himself and admitted there is some problem with the server my sites are on. WP Engine is a shared hosting service and even though we're paying >$100, our sites are together with other users one the same server/cloud instance. Our websites ended up being offline for 7 hours during main business hours. I had to contact them, as it seems they weren't even aware of the problem in the beginning. I was promised we would be moved to a "quieter" server and this shouldn't happen again. A week later, our sites were experiencing outages again. Again, I only found out because of my own monitoring. Again, their support thought it has something to do with PHP7 in the beginning and only then found out that we were AGAIN experiencing outages because of another customer's site. Our sites were on and offline during evening hours on a very important day for one of the websites for four hours. We were yet promised to be moved to a quieter service, but I was told this can happen again. I can't comprehend how they don't monitor for this themselves. Referencing to their SLA I was only offered some credits. I'm now looking to switch to a professional WP hosting service that is reliable.

Managed Wordpress hosting. Not having to worry about hosting.

The platform is easy to use. The salespeople trying to sell me their product were very polite, if not very knowledgable.

Support staff are arrogant, generally not knowledgeable, and have a tendency to rely on excuses and scapegoating. Customer and/or tech support was never live. Instead, relying upon a ticket system and an antiquated back and forth email communication structure....is this 1996? WP provide the kind of customer service that I've come to expect from shared hosting platforms that cost 10% what WP charges. Thus, the service is EXPENSIVE, and the value is poor.

Once upon a time, WP had a product that was unique. Now everybody offers the same product; most cheaper, most better. Better in terms of the value and the customer support, both of which are poor with WP. WP technology is no longer novel, with alternatives currently available that exceed the offerings of WP Engine, with the added advantage of LIVE customer support. With WP, tech support is no more than a few email exchanges and a day or two away. Did that sound acceptable? Then maybe WP is for you. For those who like to fix their problems immediately, without excuses or scapegoating, DON'T choose WP. Their service is comparatively expensive...meaning their value is poor. Their service agents are arrogant, and negative feedback will cause them to non-stop email you in an attempt to compensate for the poor service their company offers. Lastly the "speed" they offer you is a pipedream. My site had a D rating for speed, despite having paid extra for their apparently useless CDN software. I was advised to add a plugin. Couldn't I have done that on a shared server? Did I really need to pay a premium price for 18 months for you to tell me the speed I was paying for was ultimately determined by a 3rd party plugin?! As I started to see the poor value that I was getting from WP, I asked them to outline what exactly I was getting from WP. What I discovered is that they do not manage anything at all. In fact, they don't even do DNS. (You'll have to get your DNS from a third-party.) They’ll keep your WordPress software updated, and keep a daily backup of your site. But that is it. For what they charge, I'd assume they would offer services that are beyond what the free plugins would accomplish. Guess I was mistaken. When directly confronted with WHAT they had actually done for me, they balked. I requested, in writing, a rundown of the services they offered. He copied the text from their webpage into an email. Clearly, he had no respect for me…or apparently customers of WP in general. Lastly, the same web development professional that introduced me to WP acknowledged that the company has gone downhill significantly as it pertained to customer service in the time I'd been with them. (Going on two years). That same web development professional recommended I get the same product for less money at any number of outlets. So let's see, WP is comparatively expensive and a notably poor value. WP’s customer service is somewhere between poor and none. WP doesn't live up to hype or expectations that they themselves promoted. And everything they offer is available from their competitors for equal or less money. In short, there’s no longer anything special about WP…except its poor value.

Best WP hosting on the market. The service and ease of use are second to none.

I have not see any downsides yet. i used Wp engine for a year -host 10+ sites and experienced no problem

Hosting Wordpress sites

WPEngine provides the best 24/7 technical support I have ever seen. Their plugin updating add on saves me at least 8-10 hours of work a month. The DNS settings are easy to use and they integrate with many domain providers. The ease of implenetation with different URLs was such a great experience. I created one site and then easily pointed our different domains to the main site. It was seamless and the one issue I had, the 24/7 support walked me through it. As for frequency of use, I'm on WP Engine at least 4-5 times a week making updates.

Honestly, I don't have anything I've found in over 3 years of use that I dislike. WPEngine takes on your advice as a user and is always finding ways to make the site easier to use.

The ease of backups, the SSL having no cost, and the integration with WordPress and PHP are seamless.

Customer support is generally very fast and reliable with handling issues that come up. The service experience with automatic backups and the ease of creating and managing WP installs has been a huge plus as well for us.

I find connecting over SSH for CLI usage is a little bit slow, but not the end of the world.

It's a one stop shop for our WP hosting needs.

Straight forward domain add n. Direct login to wp admin. Dashboard with plugin status.

It Doesn't have a File Manager, just FTP.

Bulk site management.

Support chat is quick to access and if they can't solve your problem they help you to determine appropriate next steps.

Although I don't deal with it, I believe the pricing is a factor that clients consider when deciding on a dedicated server.

We are able to host a vast amount of client sites with ease. We can instantly backup, rollback, update, stage and troubleshoot within the WP Engine dashboard. This means that we can easily maintain existing sites for our clients.

Hosting, real time logs. One place for all sites. Friendly UI

There is nothing disliking about WP Engine.

WP engine supports in all terms, hosting etc site management