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Unclaimed: Are are working at WP Engine ?
WP Engine is the go-to name for hassle-free, WordPress hosting. It provides companies across different platforms the flexibility, agility, and intelligence to drive their businesses forward. Offering multiple integrations, it supports organizational growth and scalability and is trusted by over 120,000 users across 150 countries around the world. It also offers premium managed hosting services at accessible price points.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare WP Engine with other popular tools in the same category.
WPEngine's support is second to none. They are always willing to help and have solved many complex problems for me. The uptime is very good as well, we never worry about our sites not being up.
To some it's the cost but to me it's a premium product and you get what you pay for honestly. It's worth the cost to me. I do wish you could have a little more control on the backend.
WPEngine provides reliability and support for sites which can be complex. They make what can be very complex much easier.
WP Engine has flexible options that help agencies resell, scale, and receive top notch customer service. We also appreciate the tech which has provided optimal speeds for our sites as well.
This is a little weird, but as you start to fill up dedicated servers, finding a way to affordably accommodate one or two sites as you grow your base of hosting clients can be challenging.
They are solving the problem of needing a reliable host to accommodate multiple WordPress sites but they are also helping with their plugin update tool which helps keep the sites up to date.
I like being able to login to the WP admin through the portal, having a development and staging site, and being able to easy access high quality help with issues as they come up.
I wish hosting costs were cheaper, as always,but frankly we do get a good product for the price. I had some trouble a year or so ago with legacy staging, but it's been fixed.
I'm able to easily show my clients development versions of their sites before going live. It also has a seamless connection with domain registrars to set up a connection with your domain instantly.
WP Engine is always there to help us navigate complex hosting environments and monitor our sites. Can't recommend this platform enough for all of your WordPress hosting needs.
A rigid devops or webops process is not implemented with WP Engine and this can be tricky depending on how much control your individual developers have to push new code.
WP Engine support is always there, 24/7, and it's huge. They go above and beyond to help us understand the situation and always work with us until the issue is completely sorted.
Best features are ease of use and setup, and speed.
Not as robust as other hosting platforms.
Staying on top of the security of our sites.
WP Engine makes it so that I have a hosting partner for wordpress.
I wish there were a dedicated account manager like there is when you have a Shopify store.
WP Engine allows us to work with WP sites without needing to pay additional resources for hosting/monitoring/sys-admin, etc...
Reliability, backups, customer service is quick and smart!
Little bit on the pricey side but it is worth every penny.
It solved security loopholes with WP and page load issues clients would have.
From their top notch support to their rock steady servers, we've never had any issues - we continue to love and grow with the platform as a company thanks to their scalability, pricing, and future optimizations (such as Atlas).
For a single site, the pricing can seem high, but for an agency - it's a great value. On real room for improvement is tied to version control and GitHub integration, but this appears to be getting better in the future with their headless and Atlas builds.
Scalable and high performance websites for ourselves and our clients.
Their chat support is always available and ready to help whenever you need it. Many of their techs go above and beyond, helping to troubleshoot and identify issues. Overall, the hosting service is great — stable, secure and reliable.
Some recent changes to chat support require extra steps to get connected with a human, which is a little annoying. As a pro user, I've typically already done initial research & sleuthing, so by the time I open chat support, I'm ready for a person. Not a deal-breaker, but a noticeable difference from their previous chat structure.
I provide hosting solutions for my clients, both through my own Enterprise account and by referring my clients directly to WPE. As such, it's important that my recommendation be met with quality, reliable service. WPE helps to make site maintenance & management turn-key, so I can best serve my clients.
I've used many different web hosting companies in the past, and once I experienced WP Engine, I moved ALL my clients over to them. Their platform is secure (they disallow certain plug-ins), their hosting is fast (needed to keep Google happy), and their tech support is the best I've ever experienced. I know my way around WordPress pretty well, but when I get stumped (which is rare), their support is right on it.
They're pricier than everyone else, but you get what you pay for. I'm happy to pay the difference and refuse to use any other hosting company.
WP Engine has provided the solution to many issues I've had with other hosting companies in the past: web server speed, security and tech support that is available 24x7.