Kinsta Reviews & Product Details

I am a former customer of GoDaddy and BlueHost. We have two business websites, one with ECommerce. Before Kinsta, we were hacked on three occassions. Now, for the last several years with Kinsta, no problem. It has been easy to set up and use. They are quick to answer my questions and also have worked well with team members.

It's a bit expensive, but well worth it.

Since we are Kinsta customers, we have not been hacked. I also like the connection with Cloudflare the provides another layer of protection and rapid page load speads.

Really easy to use and responsive support

None so far, been using it for a few months and so far everyting is good.

Easy access, Security and support

Kinsta migrated my website for free. The process was smooth, easy, and efficient. Kinsta support was present throughout the whole process and I was given notifications via email over the weekend regarding the status of the migration. Whenever I contacted support they were on chat within minutes to help with my questions and concerns. I found them to be knowledgeable and competent. I had peace of mind knowing the site was in good hands.

There is nothing I can honestly say that I dislike about Kinsta.

Kinsta is a safe, secure home for my intricate and complicated website. I know that the best security measures are in place and the site is being backed up daily. I always looked to a web developer to help provide these things, but now I know that the site will be taken care of with Kinsta despite issues with and/or changing web developers.

Tech support. Always ready, willing, and able to help address any issues. Usually it's more of a training issue than technical one but they don't seem to mind.

So far, nothing. I "wish" there was less of a learning curve but it's not steep. It just takes a little time and willingness to learn. Magic would be better but they tell me there's no such thing.

I was using Bootstrap and trying keep abreast of changes to it, Java Script, CSS, etc. Switching to Wordpress, and letting Kinsta worry about ALL of the technical stuff is saving untold time and aggravation. I can focus on wearing the many other hats I don for my job.

We have an AI Assistant product that connects to Azure. We tried two other hosting providers before finding Kinsta and both had a start/stop flow that wasn't good for end-users. Kinsta worked out of the box for us. The connection is fast and streams smoothly.

We haven't found anything to dislike about Kinsta. Everything, including tech support and service has been A++.

Streaming chatbot interaction via Azure.

We have switched from a hosted server environment to Kinsta as a managed Wordpress hosting service. From the very first day, the improvement in features available, quality of service as well as the performance has been significant. Beside the ease of use and the smooth process to set up a Wordpress environment including production and staging, the one thing you can not get enough is the perfect customer support you get whenever you need. The support is fast, friendly and always usefule. Even if the issue is not within the Kinsta setting, the support team tries its best to co-work with us to resolve our issue by providing log files, ideas, suggestions, even articles from Wordpress community to help us understand. In the daily life, we use the Kinsta dashboard for site health and usage informaition at the first place.

There are only few improvements we could imagine Kinsta could do better. The staging environment is set up fast and easy, but the performance is rather not good enough, compared to the production. Also the integration with the Astra Pro theme need some improvement as we have learned that the copy between production and staging does not include the Astra Pro settings (again the Kinsta support did a great job to show us the easy workaround for this)

Kinsta helps us with the reliable and performant hosting environment to provide a stable web presence for our customers. As a managed service, we dont have to care about updates of plattform or plugins. We get enough and not too many information by mail about our site status, and updates. Comparing the service provided to the price, Kinsta is not really expensive :-)

The support at Kinsta has been amazing! I was worried about not having a phone number to call instantly, however, the chat support is beyond anything I've ever experienced before. Every chat has been quick, efficient and super helpful. It's very apparent that the staff cares about what they do and takes great pride in helping support customers. I only wish I would've switched hosting companies sooner!

The only thing that concerned me is that there is not a phone number to call for support. The chat has been super great - even in an emergency - however, it still does occassional make me nervous in those 'what if' situations.

Kinsta has solved several problems for us since switching from our previous hosting company. We no longer have random error messages popping up or have our website down for unknown reasons. When there is something not displaying properly, we're able to get assistance in correcting it quickly verses having to wait for days to get assistance and ultimately being the ones to fixing it ourselves anyways.

Kinsta servers are fast and stable for my clients. They also dont count staging sites as part of your storage space which other hosts do.

I think there is room to have more tiers in their offerings to suit more people.

My previous host were too slow which resulted in me spending more time on clients sites.

I had several challenges making this transition and the team at Kinsta went out of their way to ensure a smooth transition and make it happen.

Nothing so far. My experience has been great.

My website is up and running each and every day. So far I have had zero downtime.

I love the speed. My wordpress website is loading as fast as never before. It's not even comparable with my previous provider. When I signed up, I had some technical questions and the team was able to help me super quickly.

The pricing is above what I was used to paying. With quality comes the appropriate price, I guess.

Slow Wordpress websites. It greatly benefits my users and website visitors.