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Kinsta
Premium Managed WordPress Hosting
4.8
(552)
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Kinsta Reviews & Product Details

Kinsta Overview
What is Kinsta?

Kinsta is a cloud-based host that offers managed WordPress plans backed by reliable server power and optimization that is hard to beat. It’s famous for easily overtaking competition in performance tests and being very easy to use while ensuring that everything–from hosting to server setup is taken care of for users.

Company Kinsta Inc.
Year founded 2013
Company size 51-200 employees
Headquarters Los Angeles, California, United States
Social Media
Kinsta Categories on Findstack
Ask Questions about Kinsta
What Kinsta is best for?
How does Kinsta compare to Rocket.net?
What are the pros and cons of Kinsta?
Kinsta Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kinsta Pros and Cons
Pros
  • Very reliable teachnical support
  • Can reliably accommodate traffic spikes
  • Optimized for ecommerce
  • Incredibly fast platform
Cons
  • No phone support
  • More expensive than average
  • No email hosting provided
Kinsta Features
24/7 Monitoring
API Integration
Application Support
Automated Backups
Compliance Reporting
Configuration Management
Content Delivery Network (CDN)
Customizable Alerts
DDoS Protection
Data Migration Services
Database Management
Disaster Recovery
Incident Management
Load Balancing
Log Management
Managed Firewalls
Multi-Cloud Support
Network Management
Patch Management
Performance Optimization
Resource Monitoring
SSL Certificate Management
Scalability Options
Security Compliance
Server Management
Service Level Agreements (SLAs)
Storage Management
Technical Support
User Access Controls
Virtualization Support
Kinsta Media
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Kinsta Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 07, 2024
Kinsta Logo
552 Kinsta Reviews
4.8 out of 5
Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Excellent WordPress host"
What do you like best about Kinsta?

Support was excellent in solving issues once the migration was complete

What do you dislike about Kinsta?

I would like to see more pricing tiers and different configurations for servers

What problems is Kinsta solving and how is that benefiting you?

Website host

Small Business (50 or fewer emp.)
May 29, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"High quality service at a high price."
What do you like best about Kinsta?

Setup and management of multiple Wordpress instances is a breeze. Features such as an integrated CDN and SSL generation are appreciable niceties.

What do you dislike about Kinsta?

Prices are high if you’re comfortable setting up basic site features on your own using third party providers. Storage space is very limited given what you pay.

What problems is Kinsta solving and how is that benefiting you?

Not having to worry about the sysadmin side of running Wordpress sites is a pleasant benefit. I appreciate the automatic backups, Wordpress updates, and plugin updates. More than anything, I find great value in having a staging instance of my Wordpress sites to which I can make changes and experiment prior to pushing code to live.

Small Business (50 or fewer emp.)
Jan 28, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Kinsta great software"
What do you like best about Kinsta?

I love dashboards that are easy to use that are a one stop shop.

What do you dislike about Kinsta?

I love easy to use dashboards that are a one stop shop!

What problems is Kinsta solving and how is that benefiting you?

We used to use Kinsta for Web hosting platform

Small Business (50 or fewer emp.)
Jan 28, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Kinsta Review"
What do you like best about Kinsta?

I mainly like the fact that it make managing websites extremely easy.

What do you dislike about Kinsta?

Honestly I have zero complaints about Kinsta, it has great features.

What problems is Kinsta solving and how is that benefiting you?

Just used it to manage the different websites our company built.

Small Business (50 or fewer emp.)
Jan 26, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Web hosting guru"
What do you like best about Kinsta?

I like the ease of handing over the keys and watching the product run smoothly without incident

What do you dislike about Kinsta?

I haven't found a draw back maybe the pricing

What problems is Kinsta solving and how is that benefiting you?

Running a successful website without needing a giant tech team to run it.

Small Business (50 or fewer emp.)
Nov 18, 2020
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good but expensive"
What do you like best about Kinsta?

Technical support is 24/7 and staffed by people who actually know what they're talking about. It's also fast.

What do you dislike about Kinsta?

Low number of PHP workers. Way too expensive. It fits for one site—I'd love to use Kinsta for all my sites, but it's far too expensive.

What problems is Kinsta solving and how is that benefiting you?

Managed hosting.

Small Business (50 or fewer emp.)
Jan 26, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Kinsta Review"
What do you like best about Kinsta?

Kinsta is a good Wordpress host. I most like the fact that each Worpress site is isolated.

What do you dislike about Kinsta?

The pricing is a bit much for me. If you are hosting a large site it is probably worth it though.

What problems is Kinsta solving and how is that benefiting you?

The dashboard made it much much easier to deal with all of the tasks I have going on at one time.

Small Business (50 or fewer emp.)
Feb 24, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Reliable web hosting that works with Wordpress"
What do you like best about Kinsta?

That it is reliable and work flawlessly.

What do you dislike about Kinsta?

The price is quite high. But I guess it's worth it. Other web hosts didn't really work.

What problems is Kinsta solving and how is that benefiting you?

Hosting my website.

Small Business (50 or fewer emp.)
Jan 26, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Review of Kinsta "
What do you like best about Kinsta?

I like being able to look at analytics and not have to worry about anything else.

What do you dislike about Kinsta?

Having to pay for an account, it's expensive.

What problems is Kinsta solving and how is that benefiting you?

Watching unique site visitors and having a secure site.

Small Business (50 or fewer emp.)
Oct 06, 2021
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Was promised fast support and the ability to edit cloudflare rules before I signed up."
What do you like best about Kinsta?

*Hosting is fast *Wordpress-specific, so they're aware of all the Wordpress quirks with hosting *Easy to use admin UI

What do you dislike about Kinsta?

First, I was sold a song and dance. I mentioned that the most important thing to me was fast service. I found this not to be true with Kinsta. It typically takes between 4-6 minutes for a first response from support, and then after that it often is minutes between each response. Granted, there's a lot to work out when you first switch hosts, but the rep promised faster responses than with Liquid Web. The opposite was true. Though they are more knowledgeable about my issues. I had WPX before, which NOBODY can beat as far as customer services goes. But WPX only offers shared hosting and we needed our own server. In addition, the rep told me that they use enterprise cloudlfare and if I needed a rule put in place for it to just let support know. Support informed me that they're not able to do this. Also, they don't utilize all the things from enterprise. Basically they just use the security and the CDN. I have been frustrated with my customer service experience so far from Kinsta, however, my site is faster and has fewer outages than on my liquidweb and WPX servers. I just wish I was told the truth before I signed up.

What problems is Kinsta solving and how is that benefiting you?

The biggest reason for transferring was to have hosting with a provider who knows Wordpress and responds quickly. I needed the 504 error fixed from my old host as well. The additional workers and wordpress configuration has fixed the error. The server isn't necessarily faster, however, with the additional workers, I don't get down time when trying to edit the site or when we have an influx of visitors. I only wished I was sold the fast customer service and CDN that was promised.

Small Business (50 or fewer emp.)
Sep 19, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Beware of PHP workers!"
What do you like best about Kinsta?

reasonable support but certainly not perfect

What do you dislike about Kinsta?

PHP workers limits. I was unaware of this issue before joining as no previous hosts even mentioned it. I have since come to know it as the achilles heel of my website. Supposedly my site requires more PHP workers to function properly. Only after migrating do I learn this and now they ask for US$3k per year to upgrade to the workers I need for my site to not crash. This is a major flaw with Kinsta so I would warn all newcomers to carefully assess your site's requirements and steer clear or budget for needing more workers, which makes it very very expensive compared to the competitioon. Avoid Kinsta in my view.

What problems is Kinsta solving and how is that benefiting you?

not much benefit at all

Mid Market (51-1000 emp.)
Jan 26, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"What a Joke"
What do you like best about Kinsta?

Their snarky rude customer support. Their super slow platform in spite of promises of being the fastest in the history of the world.

What do you dislike about Kinsta?

I dislike they allow you no control of your server, I dislike they seem to like to blame their customers, I dislike how brutally slow the platform was. I dislike their scam of a refund policy.

What problems is Kinsta solving and how is that benefiting you?

Caused lots of problems, solved zero.

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