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Kinsta Reviews & Product Details
Kinsta is a cloud-based host that offers managed WordPress plans backed by reliable server power and optimization that is hard to beat. It’s famous for easily overtaking competition in performance tests and being very easy to use while ensuring that everything–from hosting to server setup is taken care of for users.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Kinsta Pros and Cons
- Very reliable teachnical support
- Can reliably accommodate traffic spikes
- Optimized for ecommerce
- Incredibly fast platform
- No phone support
- More expensive than average
- No email hosting provided
Compare Kinsta with other popular tools in the same category.
They have amazing customer service. Everytime I have a question or need help they are friendly knowledgeable and quick to respond
They are unable to host my domain. However this is not really an issue it's just nice to have everything in one place.
I came to kinsta fed up with my previous hosting provider. Kinsta we're like a breath of fresh air. My website always works and if they find a threat they email me straight away to alert me. Most of the time I just need to update Wordpress but if it's something else they re always happy to help
It's so easy to host wordpress here. It just works and has all the tools you might need. Built in staging feature is the best.
Not sure if it's our site config that somehow shows up on Google search console as slow or whether it's something on kinsta side.
Fast website and thus better seo rankings
Best website speeds of any host I've tried. Customer support is second to none.
Nothing to dislike. Nothing is missing. Kinsta is great!
Kinsta was able to migrate my site over to their platform. The speed and uptime have been incredible.
It's easy to set up a staging site to test and perform updates. Kinsta's ability to restore from backups is incredibly easy, too. The dashboard and interface are easy to navigate, and their customer service is fantastic! Representatives always answer within minutes whenever I've had an inquiry or question.
Having a way to call and talk live with people for complicated tasks or troubleshooting complicated issues would be good. There have been times when I've needed to do something more complicated and it was difficult reading the chatbox (and interpreting) what to do and/or scrolling through articles that may or may not answer my question. Sometimes it's just nice to talk to a human to get to the source of the issue most quickly.
We have a reliably fast website, zero downtime, and Kinsta has many helpful articles to help you make your website what it needs to be. We have no problems with Kinsta. As far as hosting, they are the best company I've ever come across!
Right off the bat, Kinsta's admin panel is the best I've seen in the hosting space - very user-friendly, intuitive, and feature-packed. Once your domain NS is pointed to Kinsta, it's smooth sailing from there. The main features that sold me to migrate to Kinsta were the infrastructure and the content delivery services: Kinsta is hosted on Google's cloud servers and delivers content through Cloudflare - so if speed, scalability, and security are a priority, Kinsta is the way to go.
The only downside, and probably a known feature request, is the lack of a file management system for content (a cPanel feature). Depending on your industry, for example, a web development agency, Kinsta could improve its website management platform by allowing agencies to manage client sites or accounts.
I have been with multiple web hosting providers and the immediate benefit I have treasured is the speed of our sites - common client feedback on our end! Even from an accounting standpoint, billing is easy to use and understand. It's a great feeling to know that all of the little pieces are included in hosting a website with Kinsta, such as the free SSL (a time-saving task during launch), the ability to use the latest stable version of PHP, being able to clear your CDN cache, and many more.
Easy to use. I'm not a web developer, but I am still able to figure out where everything is.
So far no dislikes. A little pricey compared to other hosting, but in my opinion worth it.
My website speed was really slow on the previous hosting. After a developer recommended Kinsta. I switched and my site is razer fast.
I appreciate that their customer service is quick and effective. And our site animation is always smooth.
Nothing is missing. We like everything about it.
With Kinsta we never worry about our site functioning optimally.
I was using another hosting service and running into a lot of difficulty, when someone recommended Kinsta. As a beginner, at the time, I was putting together an online course using Learndash and WordPress, struggling with all the moving pieces. Kinsta proved to be dependable, which was one huge problem out of the way.
Hardly any downsides. I would like to use Kinsta's staging-site feature, and do not feel confident yet. Maybe some more guidance for beginners would be helpful.
I am creating an online course using WordPress and Learndash. I have completed four out of eight modules. I am yet to start making money, but it will come in time. Thankfully, the delay is not due to any issues with the software.
Their support service is truly one in a million, they are so friendly and professional that I cannot recommend them enough. Their knowledge base and blog articles are also great, they have many good reads on topics that go beyond the basic hosting of a WordPress website. Kinsta is the best ally for our WordPress website needs. Whenever we have had critical issues happening on our site, they have always provided on-point guidance to solve them.
There's nothing I can think of that I dislike about Kinsta. I love their service.
Mostly backend configurations for the server are what I get help from Kinsta the most. I'm a front-end developer with a very basic understanding of backend systems, so whenever we need some configuration added to the server configuration file, they kindly support us and advise proactively when needed.
I'm a small business owner operating 100% online. I switched from InMotion to Kinsta for hosting my WordPress website in late 2020/early 2021, and haven't looked back since. The change in page-loading speed was instantaneous--even before optimizing my website based on Kinsta's recommendations. Like many small business owners, I didn't even realize "managed WordPress hosting" was a thing until a year or so into building and maintaining my website--it seemed like InMotion, BlueHost, Host Gator, GoDaddy, etc. were the only options. So glad I discovered Kinsta when I did. For me at least, the decision to switch web hosting solutions was stressful and a little uncertain--How long will the migration take, and how long will my customers be unable to access my website? What if I make a mistake during the process? etc. Fortunately, Kinsta offers a Premium Migration service where their team of experts handles the entire process for you with minimal if any downtime (in my case, I don't think customers lost access to my website at all throughout the migration). After the migration to Kinsta hosting, it barely took any time at all for me to get familiar with their account dashboard (where you can manage every aspect of your account, hosting plan, edit DNS settings, view basic website analytics, etc.) But here's where Kinsta really separates from the competition (especially the shared hosting giants): Customer Support. You can instant message Kinsta's customer support team directly from inside your account dashboard, and response time is unbelievably fast. Over my 1.5 years (so far) as a customer, I've engaged with Kinsta's customer support team maybe half-a-dozen times, and in every case, they have been able to help me resolve my technical issue or concern within minutes. Like most small business owners I use a “stack” of various software solutions to operate and manage my online business (email marketing, membership community, secure payments, video hosting, etc.), and NOT ONE OF THEM even comes close to Kinsta regarding customer support. I have never experienced the same level of sincerity, encouragement, positivity, and professionalism with another SaaS customer support team as I have with Kinsta’s, period. This alone will keep me using Kinsta, even as new solutions spring up in the future. Adding, removing, and editing DNS records is extremely easy to do from within your Kinsta account dashboard and takes zero technial expertise (another major plus for small business owners). Just a few days ago, I wanted to create a subdomain within my main website for a new product I'm launching, and the entire process took me about a minute using Kinsta's dashboard. I’m only scratching the surface with this review, but one more pro that has won me over to Kinsta is their automatic backups and simple “Restore to…” feature. I no longer fear updating WordPress, because I know that Kinsta automatically backs up my website at constant intervals daily (I can also manually back up my website from inside my Kinsta dashboard at any time), and restoring to a previous backup takes one click. More importantly, when I do need to update WordPress, I can create a duplicate “staging” version of my website from inside Kinsta’s dashboard and test the update (as well as all individual plugin updates) in this risk-free environment before actually making any changes to my live website.
Right now, I honestly have zero cons to report about my experience using Kinsta. If the $30 price for Kinsta's basic hosting plan is a potential barrier to you switching, trust me, the product, support, and relief you get as a small business onwer who depends on your WordPress website to attract, convert, and serve customers, it's worth every penny.
Page loading speeds shot up dramatically after I switched to Kinsta--even before optimizing each page individually. All of Kinsta's additional features are easy to find and access from within my Kinsta account dashboard. Adding, editing, and removing DNS records is easy, clear, and fast (before I switched to Kinsta, this was a frequent source of stress and confusion for me). Kinsta creates automatic backups of my website at regular intervals, and I can create a duplicate "staging" version of my website whenever I want to test a Wordpress, theme, or plugin update before changing my actual live website. Kinsta also makes it migrating from another web host butter smooth with minimal downtime (if any).