Kinsta Reviews: 4.8/5 — Highly Rated
Kinsta is a cloud-based host that offers managed WordPress plans backed by reliable server power and optimization that is hard to beat. It’s famous for easily overtaking competition in performance tests and being very easy to use while ensuring that everything–from hosting to server setup is taken care of for users.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Kinsta Pros and Cons
- Very reliable teachnical support
- Can reliably accommodate traffic spikes
- Optimized for ecommerce
- Incredibly fast platform
- No phone support
- More expensive than average
- No email hosting provided
Compare Kinsta with other popular tools in the same category.
I am a former customer of GoDaddy and BlueHost. We have two business websites, one with ECommerce. Before Kinsta, we were hacked on three occassions. Now, for the last several years with Kinsta, no problem. It has been easy to set up and use. They are quick to answer my questions and also have worked well with team members.
It's a bit expensive, but well worth it.
Since we are Kinsta customers, we have not been hacked. I also like the connection with Cloudflare the provides another layer of protection and rapid page load speads.
Really easy to use and responsive support
None so far, been using it for a few months and so far everyting is good.
Easy access, Security and support
Kinsta migrated my website for free. The process was smooth, easy, and efficient. Kinsta support was present throughout the whole process and I was given notifications via email over the weekend regarding the status of the migration. Whenever I contacted support they were on chat within minutes to help with my questions and concerns. I found them to be knowledgeable and competent. I had peace of mind knowing the site was in good hands.
There is nothing I can honestly say that I dislike about Kinsta.
Kinsta is a safe, secure home for my intricate and complicated website. I know that the best security measures are in place and the site is being backed up daily. I always looked to a web developer to help provide these things, but now I know that the site will be taken care of with Kinsta despite issues with and/or changing web developers.
Tech support. Always ready, willing, and able to help address any issues. Usually it's more of a training issue than technical one but they don't seem to mind.
So far, nothing. I "wish" there was less of a learning curve but it's not steep. It just takes a little time and willingness to learn. Magic would be better but they tell me there's no such thing.
I was using Bootstrap and trying keep abreast of changes to it, Java Script, CSS, etc. Switching to Wordpress, and letting Kinsta worry about ALL of the technical stuff is saving untold time and aggravation. I can focus on wearing the many other hats I don for my job.
We have an AI Assistant product that connects to Azure. We tried two other hosting providers before finding Kinsta and both had a start/stop flow that wasn't good for end-users. Kinsta worked out of the box for us. The connection is fast and streams smoothly.
We haven't found anything to dislike about Kinsta. Everything, including tech support and service has been A++.
Streaming chatbot interaction via Azure.
We have switched from a hosted server environment to Kinsta as a managed Wordpress hosting service. From the very first day, the improvement in features available, quality of service as well as the performance has been significant. Beside the ease of use and the smooth process to set up a Wordpress environment including production and staging, the one thing you can not get enough is the perfect customer support you get whenever you need. The support is fast, friendly and always usefule. Even if the issue is not within the Kinsta setting, the support team tries its best to co-work with us to resolve our issue by providing log files, ideas, suggestions, even articles from Wordpress community to help us understand. In the daily life, we use the Kinsta dashboard for site health and usage informaition at the first place.
There are only few improvements we could imagine Kinsta could do better. The staging environment is set up fast and easy, but the performance is rather not good enough, compared to the production. Also the integration with the Astra Pro theme need some improvement as we have learned that the copy between production and staging does not include the Astra Pro settings (again the Kinsta support did a great job to show us the easy workaround for this)
Kinsta helps us with the reliable and performant hosting environment to provide a stable web presence for our customers. As a managed service, we dont have to care about updates of plattform or plugins. We get enough and not too many information by mail about our site status, and updates. Comparing the service provided to the price, Kinsta is not really expensive :-)
The support at Kinsta has been amazing! I was worried about not having a phone number to call instantly, however, the chat support is beyond anything I've ever experienced before. Every chat has been quick, efficient and super helpful. It's very apparent that the staff cares about what they do and takes great pride in helping support customers. I only wish I would've switched hosting companies sooner!
The only thing that concerned me is that there is not a phone number to call for support. The chat has been super great - even in an emergency - however, it still does occassional make me nervous in those 'what if' situations.
Kinsta has solved several problems for us since switching from our previous hosting company. We no longer have random error messages popping up or have our website down for unknown reasons. When there is something not displaying properly, we're able to get assistance in correcting it quickly verses having to wait for days to get assistance and ultimately being the ones to fixing it ourselves anyways.
Kinsta servers are fast and stable for my clients. They also dont count staging sites as part of your storage space which other hosts do.
I think there is room to have more tiers in their offerings to suit more people.
My previous host were too slow which resulted in me spending more time on clients sites.
I had several challenges making this transition and the team at Kinsta went out of their way to ensure a smooth transition and make it happen.
Nothing so far. My experience has been great.
My website is up and running each and every day. So far I have had zero downtime.
I love the speed. My wordpress website is loading as fast as never before. It's not even comparable with my previous provider. When I signed up, I had some technical questions and the team was able to help me super quickly.
The pricing is above what I was used to paying. With quality comes the appropriate price, I guess.
Slow Wordpress websites. It greatly benefits my users and website visitors.
The support from the kinsta team has been second to none, over the years have used a number of hosting companies, Kinsta have been a breath of fresh air, with them providing top notch support to us via their online chat
Dislike that they have no plans that allow for seasonal traffic, typically we're busiest in the 4th quarter, we ened up having to pay overages on the service, but they are very failry priced.
It's helped us provide a secure, faste and reliable website service to our vsiitors
The interface is user-friendly. Performance. Website migration support. Plan analytics.
I believe it is preferable to devote more time to the billing team in order to cover the various time zones.
Website hosting migration.
The free migration, and the overall starighforward nature of the hosting has been great. I moved over from BH (which I used primarily for years) and in every way Kinsta outshines. Some highlights would be Support, DNS management, analytics, and automated backups. Further, migrating over to Kinsta and removing some bloat from the site (with the help of support) took my Google performance score to a 91% from a 70%. Kinsta is King.
Honesly, there isn't much I don't like. I will say that I ran into a DMARC issue and some email problems when migrating, however from the research I've done it appears that Google removed the freemail/webmail option under the radar, and the timing was simply coincedental.
I moved to Kinsta so I was able to manage multiple hosted sites in one place. Kinsta not only does a great job with that, but their hosting leaves others in the dust when it comes to speed. Further, the daily backups with weekly retention is amazing for my agency. It removes much of the manual effort and ensures that we are ready for any mission critical issues.
The Kinsta hosting plan was perfect for our needs. Their customer support has handled every problem and answered every question with patience and accuracy. We're very pleased.
It would be nice to be able to call and talk to a human at times. We haven't run into a case where we're panicking and would like human support YET, but it would be nice to have that option in our back pocket.
Very large website with lots of files to host, and lots of web traffic. Kinsta manages it all smoothly and everything loads quickly. We were dumped unceremoniously by our old host, but Kinsta picked us up and made a smooth changeover. We are very grateful.
Je suis très satisfait de l'aide que j'ai pour la Migratiion, l'accompagnement permanent et ultra rapide, et un service via Wodrpress plus rapide.
Rien, vraiment très satifait du service client et de l'aide.
La vitesse du site internet et l'avantage de me permettre de supprimer un grand nombre de plugin que je pouvais avoir sur wordpress.
We came across to Kinsta from WPX after seeign recommendation on our wordpress theme's Facebook forums. Absolutely delighted with the performance speed and the CDN delivery is exceptional. Has boosted us from C/D in GT Metrix up to A, so well happy with this. Uptime is consistent and database speed is much better than previous hosts. Looking hopefully to move across some other sites at somepoint as they become due for renewal.
Havent really seen a downside, aside from no remote MySQL access availability, but can understand from a security point of view why this is in place.
Our previous hosts had performance issues with the database, plus a restriction on database size to under 1GB
We use Kinsta-managed cloud hosting for our WordPress website. The speed is impressive, but their support is the best we have ever experienced. They were there with us every step of the way. To be honest, they even went above and beyond to help us with our DNS settings and domain transition. They are available around the clock by chat, and every support request is handled in real-time. We have used many hosts, from Magento, Magento 2, and even WordPress installations. I have to say I put their support up there with the best of any Managed hosting provider we have used since we launched our first site in 1995. Their pricing is beyond fair for the services provided. They handle so much behind the scenes it is crazy. They are a well-oiled machine. If you have ever handled the technical details, you will understand the value they provide for the money. We use all of the features they offer, several of which have saved us from installing additional extensions in WordPress. It's very easy to get up and running. The site runs, they handle the backend, and we run our business.
Overall, exceptional support. Nothing to dislike.
We do not have technical staff on hand for server related functions and they fill this need.
I was having trouble trying to find a hosting service that suited the size of our large non-for-profit website, at a reasonable cost. Kinsta offer a non-profit discount and along with that, their instant replies and good service have been fantastic. Plus the actual hosting service - our site is fast! Love it and the backend too is easy to use. When I have had random glitches Kinsta tech have been excellent help, even when my problems not to do with their server.
So far I have no downsides. Everything has run smoothly since starting with Kinsta and I feel like help is always on hand.
I'm not a tech person, but I run the website of a non-profit organisation. Therefore I needed an affordable web hosting service that also had support.
I like their professional, quick, and efficient service. I like that they are proactive about security issues and get ahead before anything bad can happen. Also, their control panel is very convenient and intuitive to use.
Their pricing is at the higher range of prices for similar services (it starts from $30 per month per website and goes down per website, the more websites I host with them), however, the quality of their service is worth it!
I had to find reliable hosting for my company's commercial WordPress website, it's not something that anyone wants to invest too many resources into it, however, it can be very bad for the company's reputation if the website got hacked, so a secure and reliable hosting provider is very important.
The whole Kinsta architecture is perfectly tailored for Wordpress, the hosting structure, billing plans, resources and tools available, everything is very well thought for Wordpress performance and optimization, offering options to scale to any type and size of website or system. Even security is well taken care of at Kinsta. We have received several notices from Kinsta about plugin vulnerabilities and other security concerns, that we were able to tackle before any other service had warned us. Sometimes, a vulnerable plugin is announced by email from Kinsta, even before the Update notification shows up on our WP dashboard. And support is one of the biggest points for me. Agents are available 24/7 via Live Chat with absolute knowledge of any topic the user might ask. They can create custom rules on the server, offer new tools that may help with your demand, and they truly listen and look into your problem before providing the answer, which is usualy on point.
I can't see downsides about Kinsta, especially if compared with other hostings. It is better! But if I would list one suggestion, I wish there were more options for blocking an IPs and hostnames based on access logs (urls visited) and origin. Currently, as far as I know, we can block a request to a specific url or partial url, but other request from the same IP will go through. Common scanner bots that browse the internet looking for WP and system vulnerabilities usually hit our server, going through the Cloudflare and Kinsta's security rules and, although they find nothing, we would like to be able to create more advanced rules to ban those scanners and hostnames, once we identify that they tried to find a vulnerability in our server, whether they find it or not. This would help with bringing down the traffic and performance load on our hosting servers. Even with these suggestions in mind, the traffic and load on the servers stay far under the limit, but more intelligent and customizable blocking rules (something like fail2ban or rdns) would certainly be a good addition.
Kinsta has solved most of my Wordpress problems. I came from a history of 4 previous hosting experiences, with several websites, and only when I joined Kista did I realize that most of my problems were related to the actual hosting setup and system. It's actually embarrassing to think that I lost a lot of money trying to fix problems, adding tools, hiring edge resources, etc, only to find out that the hosting setup was the most important thing to make my WP applications shine. I don't even want to know how they do it, it just works. No caching issues, no blockings, no hangings, no performance problems... that is how it is to have a WP application hosted at Kinsta. And every time you need any kind of support, from easy to very advanced needs, they have the right person to talk to you and work together with you towards the resolution. It is really amazing, and constantly you realize that your investment is worthwhile during the work with Kinsta.
The platform is container-based and developer friendly - fast SSH access and database access permit a number of possible custom deployment scenarios. For teams trying to implement best practices from software development, Kinsta has proved to be the most flexible solution.
Like with any managed host, there are restrictions on what you can and can't do with the platform - for example, some plugins are banned because they're too resource-intensive. I'm also not a fan of the pricing for add-on services like Redis and ElasticSearch, which seems out of line with the pricing for their core offering.
Hosting for hundreds of WordPress websites. Their custom pricing for agency customers is flexible and delivers an impressive cost-to-site ratio. Their platform supports a large part of our digital business and has over-delivered on promises made in the sales process.
Really quick and excellent support, best hosting i ever tried.
I used them for about six months now and have nothing to complain about.
Great speed on our website and excellent service
Top notch infrastructure and loading times
In general it is very pricey. However due to all the infrastructure it is worth it.
Woocommerce wordpress hosting. Multiple websites for business or portfolio.
I tried almost every other hosting and Kinsta is the only one that had 100% uptime
I'm not sure I can think of anything to dislike?
Well I need to host my site somewhere and I don't want to manage my own server
Easy intuitive user interface, and the suppport is also really good
I haven't got a dislike just as of yet - everything just seems to work
The speed and efficiency of the sites that we host with Kinsta, the added security and that mixed with trellis offers zero downtime deployments. It's great for us
I am very pleased with the support the team at kinsta provide to my business they can provide professional knowledge back to me bought issues that i may have on my business
They dont deal with addressing issues related to wordpress plugins which makes it the only setback really plus the team dosent have a phone hotline which would make thier service even better
When i joined kinsta it was for the purpose of addressing my website ssl issues which they were able to address and come with solutions to help me put an end to the issues
The support is fast and can solve any issue. The platform is constantly developing and releasing new feature. It's loading times are top-notch.
All the good features and support comes with a price which imo is the only factor why you would not use it.
Wordpress single website hosting and support no matter the issues.
They have a full service offering, it's fast and any questions I have had, have been answered quickly and thoroughly.
They are always improving their systems, and so things change sometimes. They will walk you through anything necessary, but it's not always "set and forget".
Faster and more reliable hosting that we had from our previous partner.
Personally for me, Kinsta is the best hosting service out there. It's very easy to use, mainly hands free, and has never let me down. But what really shines is the customer support. Whenever I have a question, Kinsta is there for me 24/7 and always has an answer.
It's a tad pricey for those who only want to run one site.
Being there for me whenever I need them.
Service - support team is prompt and very knowledgeable. Uptime - my website has never been down that I know of.
Price - Kinsta is more expensive that other providers.
Solid product with quality website hosting and service. Overall hosting of my website has been excellent