Kinsta Reviews: 4.8/5 — Highly Rated
Kinsta is a cloud-based host that offers managed WordPress plans backed by reliable server power and optimization that is hard to beat. It’s famous for easily overtaking competition in performance tests and being very easy to use while ensuring that everything–from hosting to server setup is taken care of for users.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Kinsta Pros and Cons
- Very reliable teachnical support
- Can reliably accommodate traffic spikes
- Optimized for ecommerce
- Incredibly fast platform
- No phone support
- More expensive than average
- No email hosting provided
Compare Kinsta with other popular tools in the same category.
I like the ease of handing over the keys and watching the product run smoothly without incident
I haven't found a draw back maybe the pricing
Running a successful website without needing a giant tech team to run it.
Technical support is 24/7 and staffed by people who actually know what they're talking about. It's also fast.
Low number of PHP workers. Way too expensive. It fits for one site—I'd love to use Kinsta for all my sites, but it's far too expensive.
Managed hosting.
Kinsta is a good Wordpress host. I most like the fact that each Worpress site is isolated.
The pricing is a bit much for me. If you are hosting a large site it is probably worth it though.
The dashboard made it much much easier to deal with all of the tasks I have going on at one time.
That it is reliable and work flawlessly.
The price is quite high. But I guess it's worth it. Other web hosts didn't really work.
Hosting my website.
I like being able to look at analytics and not have to worry about anything else.
Having to pay for an account, it's expensive.
Watching unique site visitors and having a secure site.
*Hosting is fast *Wordpress-specific, so they're aware of all the Wordpress quirks with hosting *Easy to use admin UI
First, I was sold a song and dance. I mentioned that the most important thing to me was fast service. I found this not to be true with Kinsta. It typically takes between 4-6 minutes for a first response from support, and then after that it often is minutes between each response. Granted, there's a lot to work out when you first switch hosts, but the rep promised faster responses than with Liquid Web. The opposite was true. Though they are more knowledgeable about my issues. I had WPX before, which NOBODY can beat as far as customer services goes. But WPX only offers shared hosting and we needed our own server. In addition, the rep told me that they use enterprise cloudlfare and if I needed a rule put in place for it to just let support know. Support informed me that they're not able to do this. Also, they don't utilize all the things from enterprise. Basically they just use the security and the CDN. I have been frustrated with my customer service experience so far from Kinsta, however, my site is faster and has fewer outages than on my liquidweb and WPX servers. I just wish I was told the truth before I signed up.
The biggest reason for transferring was to have hosting with a provider who knows Wordpress and responds quickly. I needed the 504 error fixed from my old host as well. The additional workers and wordpress configuration has fixed the error. The server isn't necessarily faster, however, with the additional workers, I don't get down time when trying to edit the site or when we have an influx of visitors. I only wished I was sold the fast customer service and CDN that was promised.
NOTHING! The speed is fine, but if you see how expensive it is, dont use it!
It is very expensive and when you have a deep issue they cannot help you. i am now chatting with them for around 4 hours and my website is offline forabpout 12 hours. This joke costed me around the 2000 EUR
Nothing, I dont recommend kinsta. Too expensive and not good customer support.
reasonable support but certainly not perfect
PHP workers limits. I was unaware of this issue before joining as no previous hosts even mentioned it. I have since come to know it as the achilles heel of my website. Supposedly my site requires more PHP workers to function properly. Only after migrating do I learn this and now they ask for US$3k per year to upgrade to the workers I need for my site to not crash. This is a major flaw with Kinsta so I would warn all newcomers to carefully assess your site's requirements and steer clear or budget for needing more workers, which makes it very very expensive compared to the competitioon. Avoid Kinsta in my view.
not much benefit at all
Support has failed to address an issue on their backend that causes disk usage overage even when Wordpress shows no such overage. They claim two popular plugins are causing tmp files to be created on their back end and charging me for disk usage. I don't have access to their back end and I cannot see these files, Wordpress install is showing a much lower install and DB size. They are selling managed Wordpress, I have no access to their Unix server nor do I want it. I have ended up wasting a few hours trying to address this issue and they have basically dropped the ball telling me I need to troubleshoot this issue which only appears in a folder I don't have access to on a server I am not aloud to access. Edit: After using Kinsta for several months I would say it is not worth the premium price point.
The amount of storage per WordPress install is limited; this may not be an issue for most websites, but if you have a larger site, expect to be hit with overage charges or pay for additional storage.
We wanted top-notch WordPress support with blazing fast hosting. So far, so good. Update - Still happy with site speed, however support not so much
very good support. good hosting. staff has good tech skills
excessive overage fees. paying thousands of dollars a year for useless bot traffic. Cant monetize that traffic and doesn't really use resources. Kinsta was not helpful about it until I was ready to leave and then they suddenly told me that they can block bots
needed good reliable and fast hosting
They helped with migration, which was nice
I tried out Kinsta and my site speed crashed. I contacted customer support several times and was basically told to figure it out myself. I cancelled soon there after on January 25th. My renewal date was Wednesday the 27th. They charged my credit card two days early, on the 25th, right after I canceled. Not only are they a terrible website hosting service, they are also fraudulently charging customers. Poor all around.
The solved zero problems, only made them worse. If you call getting charged for service after canceling a benefit, then they had that down well.
Their snarky rude customer support. Their super slow platform in spite of promises of being the fastest in the history of the world.
I dislike they allow you no control of your server, I dislike they seem to like to blame their customers, I dislike how brutally slow the platform was. I dislike their scam of a refund policy.
Caused lots of problems, solved zero.