Kinsta Reviews: 4.8/5 — Highly Rated
Kinsta is a cloud-based host that offers managed WordPress plans backed by reliable server power and optimization that is hard to beat. It’s famous for easily overtaking competition in performance tests and being very easy to use while ensuring that everything–from hosting to server setup is taken care of for users.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Kinsta Pros and Cons
- Very reliable teachnical support
- Can reliably accommodate traffic spikes
- Optimized for ecommerce
- Incredibly fast platform
- No phone support
- More expensive than average
- No email hosting provided
Compare Kinsta with other popular tools in the same category.
Exceptional Support - every time I (and it's usually me!) I screw something up. They know what's wrong and fix the problem quickly!
Nothing - great company, great support, and they offer a stable platform.
Easy to use and stable hosting platform for my Wordpress website.
First of all, Kinsta's customer service is absolutely fantastic. Fast (really fast), expert, supremely helpful, and above all human. Not just in the sense of clearly having real people on the other end of the line, but the way the representatives treat you with kindness and humanity. Other providers I've used in the past have made me dread needing to contact customer service. I can say with complete honesty that everything they got wrong in dealing with customers, Kinsta gets right. Of course, good customer service doesn't mean much if the product is lacking, but the product is great as well. The hosting is fast and reliable, and the user interface is the most intuitive, easy-to-navigate system I've used. I love having a staging environment at my disposal, too. I'm not the most technical person, and can't do a very good job of explaining why the hosting is good beyond that, but it is.
I can't really think of anything in particular. I know that when I first signed up, I was worried a bit about the cost, coming from very cheap, budget-oriented hosting, but those concerns were quickly allayed. Totally worth it.
I originally switched because of ongoing problems with my previous host involving downtime, slow servers, bad customer and technical support, and recurring technical problems that they tended to (unfairly) blame on the customer. There were also frustrating technical limitations that were just irritating. Switching to Kinsta has resolved every one of these problems.
Kinsta hosting for WordPress and WooCommerce is some of the best hosting I have ever used. The support is second to none and the knowledge of each support team member is excellent. The features offered are unparalleled and new features are regularly added to improve the hosting. I use Kinsta both personally and for clients.
Nothing. I currently haven't experienced any issues with Kinsta after using them for over 2 years.
Easy server management, phenomenal performance and support. With DevKinsta I can even develop locally and push to the server. My workflow and time saving have drastically improved.
Superior if not the best Wordpress service available. They are certainly more expensive than many other options but you truly get what you pay for and more. If you run Wordpress sites, I beleive there is no better option if you want the best possible site. The dashboard / user interface is extremely user friendly and easy to navigate while being loaded with all the tools I need to run my sites. Also the impeccible customer service. I don't think I ever had to wait more than 3 minutes for a live rep to assist me through the chat on their website. The reps are patient, knowledgable and friendly. Most of all, my sites run ultra fast, "out of the box"... far faster than my previous hosts. It's secure and has auto backup measures for stress free operation.
No domain registration, but hardly a negative. Meaning I would prefer to have my domains and hosting all in one place but it's not exactly an issue.
Speed is the biggest problem solved. Then SSL, CDN and general hosting. Complex yet necessary tools made easy to use and manage though Kinsta.
There is so much to like. First off, the migration process is very smooth. I used a managed migration for a client recently and had excellent communications with the staff of Kinsta, who saw me through all issues in a timely and professional manner. I also very much like the clean UI that enables me to clear the cache, set up HTTPS, enjoy daily backups, and more. The messaging functionality is excellent, so customer service is always just a click away, and the staff is super responsive. I have tried MediaTemple, Pantheon, and other hosts, and am happy to have found with Kinsta a long-term home for myself and my clients. Finally, the pricing is extremely fair and competitive, with plans for every level of individual, business, enterprise needs.
I have yet to find anything to dislike about Kinsta.
I have been able to solve the issues I encountered at Pantheon, due to their dashboard downtime, the convoluted process of updating WordPress and plugins, and the need to edit wp-config.php to account for plugins that require write access to the uploads directory. Kinsta provides a cleaner Live and Dev setup. If I do deep development, I can always set up a Dev server, then push to Live. Normally though, I can edit the live site directly, with immediate results. Also, Kinsta's blog is an excellent resource for learning more about best practices in WordPress design and development.
After hosting on shared servers before due to costs, we gave Kinsta a try for two e-commerce websites. The onboarding was quick, straightforward, and the most crucial thing - support was there when we needed them to help us along the way.
There is not much to dislike. Pricing comes to mind, but when you compare the performance vs. shared hosting, there is a reason for the prices. One thing that also comes to mind is the lack of email server. There is however a simple way to connect GSuite, so you can use this service instead.
We are hosting two e-commerce websites. The most significant factor was speed, as this is a real issue with shared hosting. With Kinsta, there was a big improvement. The biggest benefit for us was that we can now focus on other things as we are spending much less time on server issues.
The support that Kinsta provides is second to none. Before Kinsta, I was using a different hosting service, one that I was not satisfied with due to lack of support and costs. So I transitioned to Kinsta after reading some reviews, and I'm so glad I did. I know have two websites hosted by Kinsta and I have not had any negative experiences.
At this time, there is nothing that I dislike about Kinsta. I only have positive things to say.
I enjoy the analytics that Kinsta provides as well as its user-friendliness. Compared with my last hosting provider, I have significantly freed up more time to concentrate on my businesses. I no longer have to worry about outages and my website being down.
Their speed is top-notch, and the support is great. I have a website that goes above the average WordPress website. I have custom plugins, custom page URLs, and custom interworking that make my site unique. The Kinsta team has worked hard to make sure my website is live all the time, which allows me to do development without the hassle of server work. I just dealt with the team about setting up custom server rules to integrate cached geolocation into my website so every time a client goes to my website, it makes them a custom experience tailored to their location. Their team created custom rules to my configuration to do a full integration so my site is lightning fast. As a business owner/programmer, I don't know what I'd do without them. I tried doing self-managed hosting for a while, but Kinsta has made it easy to do what I do best. Worth every penny. Thanks for the support.
I don't have any dislikes. Any time I have a problem, I contact their 24 hour support and I have a dedicated support agent that fixes it in 10-20 minutes. It's really nice having support like when I need caching disabled so my developers could fix a problem through live-editing. It's not usually recommended to do live editing, but occasionally it has to be done.
Benefits are listed in likes and dislikes
I love the quality of support kinsta provides.
Nada. They do everything well. Keep on keeping on.
Fast server speed.
There are many upsides to using Kinsta hosting. Everything is easily accessible and understandable via the Kinsta dashboard. Customer service via dashboard chat is quick to respond, clear, kind, and even fun! Every tool you need is in reach with a fantastic UI. Our website speed is super fast, far superior to our previous web hosting service. Lastly, security is solid. It just feels reassuring to keep our website under the care of Kinsta.
Kinsta is a bit more expensive, but I do believe the extra cost allows them to provide a superior level of service and product.
Kinsta has allowed us to resolve website speed issues and strengthen security. Kinsta handled the migration from our previous host in the blink of an eye. They even fixed the few blips in the transfer caused by the ineptitude of our previous host. Kinsta went above and beyond for us on that.
Their support team is quick and efficient.
There are no downsides experienced by our team.
Simple control of multi-site WP platform, with an easy interface for domain/SSL management.
Customer service is terrific, and the dashboard is straightforward to use. I feel my websites are safe with them and I don0t have to worry about downtime or performance issues.
I'd like a pricing plan more suitable for private or small companies. I understand most of my clients think it's too expensive, and they don't have enough knowledge to know that the price is worth it, even after explaining why.
Kinsta is helping me solving problems related to servers, PHP, and databases, which are my weakest points. Once, one of my websites was hacked, and Kinsta support was able to help me check for any additional threat and remove all malicious content. I also like the notification system very much so that you always know where your usage stands.
Kinsta is the best managed WordPress host in history! The performance of their revolutionary uses a mix of Nginx, PHP 7, LXD software containers, and MariaDB to make your WordPress website performance super fast. In terms of features, Kinsta offers daily backups and easy integration with KeyCDN among many others. Their support is unmatched - they have alerted me to issues with my website before I even knew about them. Pricing is month-to-month, so you can cancel anytime and are not locked into a long-term contract.
I cannot think of anything that I dislike about Kinsta - they are simply the best and continue to amaze me.
Kinsta has primarily helped improve the overall user experience of my WordPress website. This means that people are more likely to stay on my site, it will rank higher with Google, and make me less frustrated. Oh, and I'll save money in the process!
Performance, customer service, scalability
Nothing. This host checks all the boxes for me
I tried a few hosts before for our edtech platform and had experienced performance issues with each one. I eventually landed on Kinsta, and this has genuinely been a set-and-forget solution allowing you to focus on your business. My students have had zero performance issues to date. It is more expensive than some other solutions, though when running an internet business and performance and customer service is crucial to success, it's a small premium to pay. Kinsta is a user-friendly host that allows a "non-technical" launch their site with ease. It is highly scalable and provides high performance at the right price.
Free migration service is awesome. I had a tough clients website with a lot of data and custom functions. It all worked out very well. There is no question I left in the chat (no matter what time, 24/7) that hasn't been answered in a few minutes. I really like the way they communicate. I don't know how much people are on support but I never have to wait longer then a few minutes. In the middle of the night or during the day. They really handle everything well.
To be honest, I havn't come a cross something that I don't like. This company is really good.
Premium hosting for my demanding clients. Also when I have more complex websites, they migrate it for free and help me make the client very happy with their ultra speed and infrastructure.
Excellent fast support staff and overall web performance.
I've found nothing that I dislike so far
It's helped me reach a global audience at rocket speeds for my online store.
Without a doubt, the CDN was the factor to switch for us. It was only after that we realized how little maintenance was needed to keep the site running at peak performance. The ability to use a staging environment is very helpful. Migration of our sites was fast and efficient. Yes, there were a few pages where custom css had to be migrated separately but this is normal and should be expected no matter what platform you use. The great part of it was in how versatile the Kinsta platform was to both recognize and migrate with accuracy 99.9% of our sites overall with only a modicum of adjustments.
After two months of our sites running on Kinsta, We still don't have any "dislikes" to list.
Performance was the key here. The CDN was a game-changer for us. The ability to run in an isolated environment to perform updates and changes that we can see running in a staged environment before pushing to production servers is a tremendous benefit. We no longer need to copy a site to another server, update it then bring it back to the production server each time. The staged environment allows this to be done smoothly and efficiently.
velocità sicurezza affidabilità supporto
non ho trovato svantaggi. l'unico neo è il costo ma non è un hosting per tutti i progetti.
Mi ha aiutato a mantenere due siti molto grossi con traffico intenso e tenerli a sicura da attacchi.
We had such a slow hosting provider, we moved to Kinsta it's so amazenly fast like an F1 car! We have used the costumer service a few times and you get instant support no matter what time of the day it is
I would like more php workers for same price :)
Meet the google speed ranks and give the webshops good uptime
There are many website hosting providers out there that provide the same services, but Kinsta goes one step further and provides the most amazing Customer Support! Each agent is knowledgable and will walk you through every step needed to help with your support issue. Their online knowledge base is filled with step by step answers to many common issues.
At the moment absolutely nothing...well maybe I have to wait more than 1 minute for a Customer Support agent, but rarely anything longer. When you need to contact someone at Customer Support it is usually an important issue so having to wait 1 minute can seem like an eternity but in reality they are really quick at getting back to you with helpful answers and links to step by step knowlege base documents.
We moved our web hosting to Kinsta to speed up our Google Search Engine Scores and have already seen a huge improvement in the speed of our website. It is amazing how just moving the site to Kinsta made such a difference.
I used to struggle with installing wp on self-hosted hosting regarding copy/pasting files and always setting up manually throw ssh database or by php myadmin. Kinsta is so worth it as it's trouble-free and very fast hosting with good CDN. All plugin updates are done regularly by them and setting up and maintaining ssl is super easy. Must say, kinsta solve support tickets quite fast and usually i solve with support all my problems on chat
I did not like too much pricing at the start but when i saw how is hustle free and i don't spend time on maintainance, i don't mind it anymore and think is good value
Quick and hastle-free maintance, fast loading speed of wp
I have honestly spent quite a bit of time testing out different WordPress hosting providers. I am not a website developer, but as a Legal Investigator my website really is my shopfront and includes links to my client's online portal in addition to intake forms and other similar services. To put it bluntly, I really can't afford to have my website down or slow. I noticed Kinsta about 3 years ago and two features really stood out, the daily backups and assistance in the event the website gets hacked. It isn't until you sign up however that you see how much Kinsta have invested in customers service. Even the basic plan on a month-to-month agreement includes a premium website migration service which for me happend in 3 hours on a Friday night. In my early days, I struggled with finances and Kinsta were fantastic in keeping my website online whilst I negotiated a payment plan. In releation to the actual service itself, Kinsta don't provide cpanel or other generic platforms. The proprietary dashboard is simple and easy to use, allowing for manual backups, DNS changes, PHP updates and everything else you would need.
There is one aspect of the Kinsta service that really is missing - email! I remember bringing this up with Kinsta a few years back and was told it was in the pipeline. I really dislike paying Google or MIcrosoft a monthyl fee for a professional email address and it would be great if Kinsta launched a secure or encrypted solution. The proprietary MyKinsta platform includes a very basic analytics tool and it would be great if they added a few extra features such as IP blocking and more reports.
I needed a fast and realiable web host that included assistance in the event it was hacked and regular backups in case the worse happened. Kinsta delivered.
Easy migration from previous supplier and really excellent online support. I run a Wordpress website and their integration, knowledge and support for all things Wordpress is an outstanding feature for me.Often in the past I've had issues and problems getting a response where I've had issues. With Kinsta it's instant response and several times they have gone above and beyond in their level of support.
I dislike nothing about them. There are no downsides.
Kinsta is providing a totally reliable hosting solution. The benefits of this are that I can get on with my business without having to worry about faults with the website being live, or loading issues. In the past with other companies all of these issues have proved to be stressful, and very time consuming. With Kinsta when I do have a question I can get online support in seconds, no matter what the question is. This provides me with real peace of mind because if there is an issues that needs to be sorted out, I can get it resolved very quickly.
The knowledgeable support and the tools to analyze my site's performance
Nothing really, so far I haven't missed anything in their offering
Site performance mainly, and I'm also benefitting from the staging environment that's incldued
Kinsta has been extremely dependable, worth every penny!
Nothing. I have nothing negative to say about Kinsta. It's been a great experience so far!
No problems. The uptime and speed has been amazing.
Of all the hosting I have tried, Kinsta is without doubt the best for hosting wordpress, and its quick as hell. My load times for my own business website went from 8000 ms first time to byte, to 200ms....lightening fast, and with this, opens up far more creativity, I can use heavier plugins like sliders to create more animated sites.
Not much really, in fact, I'd say there is nothing I don't like, the customer service is impeccable, I have never had an unsatisfactory answer, ever, the wait time is very low, and the agents are always friendly.
I have problems with site builds now and again, or technical things like country blocking for security, or dns issues, the guys at Kinsta always help me get these things fixed. The main benefit I have realized, and this made me move a lot of my sites over to Kinsta, was the speed of the hosting, lightening fast, like ridiculously fast, it cut my first time to byte down by 80%, my sites, on Kinsta, now all load within 3-2 seconds, less than 1 when cached, just amazing!
Their customer service. You will receive help instantly.
A bit pricey but you get what you pay for
I have a reliable place for my site.
Kinsta support team gives quick resolution whenever my website is down or facing some issue. A good service needs support anytime that makes kinsta in a better position.
Report to email every week about the status of website performance which keeps us to clean and keep the website fast.
I hosted with godaddy before where i dont have staging environment but kinsta provides that is very useful to make any changes or fix issues.
The support is very good, I had a virus on the website and they deleted it and cleaned. I feel the website is very safe with many backups and many options to go back if i make any mistake.
I like everyhing, the price is the worst price, but since the quality is high i am happy to pay it.
On the past one day I woke up and the wordpress website was gone, since I migrated to Kinsta I feel is very stable and robust.
Blazing fast hosting for wordpress and woocommerce websites. Fantastic hosting company with great customer service. Perfect solution for small businesses.
Nothing actually, there are no downsides of using Kinsta.
They provides custom configuration on server for your website. Fair price for all the speed and features (backups, staging, tooling etc) Well worth the money!