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Cloudways
Effortless Cloud Hosting
4.7

( 709 )

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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Ask Questions about Cloudways
What Cloudways is best for?
How does Cloudways compare to HostArmada?
What are the pros and cons of Cloudways?
Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
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Cloudways - Cloudways Homepage
Cloudways Screenshots
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Cloudways Homepage
Cloudways Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 10, 2026
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 22, 2024
 Source
Overall Rating:
5.0
AK
Adam K.
Founder
Share
"Cheaper, Faster, and Better support than other hosts"
What do you like best about Cloudways?

Cost is the #1 reason I moved, Their support is great and they help fast with questions.

What do you dislike about Cloudways?

Least favorite thing is not being able to manage the files on the server (similar to flie explorer on other hosts)

What problems is Cloudways solving and how is that benefiting you?

Cost is the big one for me but speed is second

Small Business (50 or fewer emp.)
Jan 19, 2024
 Source
Overall Rating:
5.0
RL
Ross L.
Ceo
Share
"Best Hosting Platform Ever!"
What do you like best about Cloudways?

I like the ease of use of their platform. It is well set out and easy to understand. Their customer support is amazing and they are there 24/7 to healp out and there is never a long wait period like other hosting companies I have used in the past. It is easy to create and impliment a new application, which in my case is a new website. The web hosting is lightning fast and I like the way that aoutomatically instal their proprietry caching plugin when you install WordPress.

What do you dislike about Cloudways?

At first, I did miss the cPannel, but I quickly got used to this plat from.

What problems is Cloudways solving and how is that benefiting you?

Cloudways is cost effective, fast and efficient. It is a great time saver!

Small Business (50 or fewer emp.)
Jan 18, 2024
 Source
Overall Rating:
5.0
HE
Houssam E.
Founder
Share
"Cloudways rocks!"
What do you like best about Cloudways?

Honestly the support is absolutely unmatched, never had any issues really with the hosting, but they're very happy to help with stuff that's not even related to hosting!

What do you dislike about Cloudways?

I don't dislike anything right now, they've managed to create the perfect service that i was in need of, really.

What problems is Cloudways solving and how is that benefiting you?

fast servers, extremely good support, stability

Small Business (50 or fewer emp.)
Jan 17, 2024
 Source
Overall Rating:
5.0
JR
Jon R.
Founder
Share
"Great company"
What do you like best about Cloudways?

The suport is great. Actually get to talk to real people and they are very knowledgeable.

What do you dislike about Cloudways?

Need more features for firewalls on autoscaling

What problems is Cloudways solving and how is that benefiting you?

Website support and speed of loading on sites.

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
SD
Sergio D.
Senior Trader
Share
"Trusty hosting provider"
What do you like best about Cloudways?

Convenient WordPress installation and good performance. Easy to use dashboard.

What do you dislike about Cloudways?

Price doesn't scale well for higher end offerings.

What problems is Cloudways solving and how is that benefiting you?

Hosting a website with continuous uptime

Small Business (50 or fewer emp.)
Jan 15, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome Hosting Platform"
What do you like best about Cloudways?

I really like their interface and the amazing support they have available at all times. We have many different sites and apps running and its always easy to move them around and launch test sites if we need to.

What do you dislike about Cloudways?

It is more expensive than do it yourself but the peace of mind and the level of support they have is totally worth it.

What problems is Cloudways solving and how is that benefiting you?

Not having to sys admin servers

Enterprise (> 1000 emp.)
Jan 09, 2024
 Source
Overall Rating:
5.0
Dipanshu A. avatar
Dipanshu A.
Manager
Share
"Best platform for cloud hosting services"
What do you like best about Cloudways?

They offer best cloud hosting services with affordable plans.

What do you dislike about Cloudways?

It is not known to many. But a strong word of mouth can make it popular and liked by many.

What problems is Cloudways solving and how is that benefiting you?

Cloudways helps me to get additional cloud storage and keeps my data secure.

Small Business (50 or fewer emp.)
Jan 08, 2024
 Source
Overall Rating:
5.0
JC
Jignesh C.
Founder
Share
"Great For Online Business"
What do you like best about Cloudways?

It is easy to set up and use and provides every protection you need for your online business. And the customer support is quick and provides immediate solutions. I have been using Cloudways for over a year and have integrated three WordPress websites.

What do you dislike about Cloudways?

If you can provide a switching of server locations for different projects it would be great.

What problems is Cloudways solving and how is that benefiting you?

Cloudways provide me dedicated hosting for all of my websites which has significantly improve my websites core vitals and also user experience.

Small Business (50 or fewer emp.)
Jan 06, 2024
 Source
Overall Rating:
5.0
AN
Abby N.
Owner
Share
"Switched and never looking back"
What do you like best about Cloudways?

The scalability and price. A close second is the great customer service. I also love the "marketplace" of features that are offered.

What do you dislike about Cloudways?

That you have to clone your server to scale down. It seems like unnecessary added steps.

What problems is Cloudways solving and how is that benefiting you?

Cloudways has made it incredibly simple to have a server and offer it to my clients. The website is very easy to use, and is something I feel very confident with. Pricing is very good and helps smaller agencies, like mine, to offer great features at a low cost.

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
DD
Des D.
Founder
Share
"Even As a Newbie I Can Use This"
What do you like best about Cloudways?

I was somewhat terrified when a colleague recommended that I purchase a server, with Cloudways, all by myself. It was an alien landscape for me but Cloudways made it easy. There is an abundance of online help, and explainers, to take someone with limited knowledge through the process of adding a domain and website to the server. Support was available on the very rare occasion when I floundered. Even setting up an email (using Rackspace) was plain sailing. My Developers found it easy to get access and the service has been robust and consistent with no downtime or other issues. Cloudways' own staff kicked in to help when there was a server change. This was done in a way that was considerate of my time and finances. Overall a great experience that has added to my confidence and knowledge. Maybe all managed server suppliers are this good but I have no intention of finding out

What do you dislike about Cloudways?

Cloudways are the only supplier of this service that I have used and I can find no fault

What problems is Cloudways solving and how is that benefiting you?

Quality hosting for a website with an SQL database. They were recommended to me by a person who knows the products on offer. Easy to use with no downtime.