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Cloudways
Effortless Cloud Hosting
4.7

( 709 )

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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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5.0

( 1 )

Free plan available
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Ask Questions about Cloudways
What Cloudways is best for?
How does Cloudways compare to HostArmada?
What are the pros and cons of Cloudways?
Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
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Cloudways - Cloudways Homepage
Cloudways Screenshots
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Cloudways Homepage
Cloudways Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Sep 04, 2023
 Source
Overall Rating:
5.0
AP
Anke P.
Founder
Share
"Cloudways is the preferred option for those interested in web hosting"
What do you like best about Cloudways?

I like that Cloudways offers different amounts of memory, power, and bandwidths. Plus, the standard cloud-based hosting plan has an impressive selection of options to suit any customer's needs.

What do you dislike about Cloudways?

There's nothing not to like about Cloudways, it's one of the best options for a reliable host server that offers great pricing and plugin options, with awesome site functionality.

What problems is Cloudways solving and how is that benefiting you?

Since we use Cloudways, we have the ability to keep users online, it allows us to use WordPress tools to design and configure our site to ensure loading speed and maintain security.

Small Business (50 or fewer emp.)
Sep 04, 2023
 Source
Overall Rating:
5.0
Katherine M. avatar
Katherine M.
Consultant
Share
"Fast, expert advice and support"
What do you like best about Cloudways?

I have a dedicated account manager, which is a real bonus. Also, can access support via chat or email & the response is always fast and more comprehensive than I've experienced with any other host.

What do you dislike about Cloudways?

More technical understanding is required, but on the plus side, the support is there and the it always involves learning around an issue, rather than simply answering the exact question. Sometimes I don;t know what the exact question is, but the support so helpful!

What problems is Cloudways solving and how is that benefiting you?

The retail websites are running much faster and don't crash, which was happening on the previous company's shared hosting platform.

Mid Market (51-1000 emp.)
Sep 03, 2023
 Source
Overall Rating:
5.0
LB
Lucas B.
Founder
Share
"Powerful tool for cloud hosting and server management"
What do you like best about Cloudways?

I like that this tool integrates strong caching and security tools, which makes it a very user-friendly application. I love that it's very easy to create and manage multiple servers, as well as create cross-server staging sites. Also, their pricing structure is absolutely wonderful.

What do you dislike about Cloudways?

There is a learning curve when using cloud services, but it's nothing to write home about. I am really very satisfied with this tool, I love the overall simplicity of the platform and they have super fast, responsive and really helpful support.

What problems is Cloudways solving and how is that benefiting you?

This tool allows you to deploy cloud hosting servers quickly and easily. It offers a great way to move your website, with the help of its migration plugin and of course because the speed is very good. Allows you to see increased performance and speed when migrating sites.

Small Business (50 or fewer emp.)
Aug 31, 2023
 Source
Overall Rating:
5.0
KI
Kana I.
Founder
Share
"My recommendation of this decent hosting with excellent customer service"
What do you like best about Cloudways?

Excellent service provides quality hosting that everything works well and the administration panel is good and fast support through chat. I like all those things in addition to the security and its backup features.

What do you dislike about Cloudways?

It seems to me that it is a bit expensive despite what it offers.

What problems is Cloudways solving and how is that benefiting you?

It is a service that solves problems with the speed of the webistes and, in addition to being of high quality, simplifies hosting or management and coding and allows good traffic and improvements in the workflow.

Mid Market (51-1000 emp.)
Aug 30, 2023
 Source
Overall Rating:
5.0
GC
Gustavo C.
Founder
Share
"Hosting websites quickly and easily"
What do you like best about Cloudways?

One of the reasons why I like Cloudways is because of the speed in all aspects, especially the speed of loading the website and access speed through the 'back-end', incredibly fast.

What do you dislike about Cloudways?

I have nothing negative to say about Cloudways, it is a tool that is very committed to the web hosting service they provide. Also, I don't think I've ever experienced such amazing customer service as I've received here.

What problems is Cloudways solving and how is that benefiting you?

I was looking for a platform that I could trust and have my websites with high traffic volume. With Cloudways I got to the right site, it has benefited hosting my sites, and makes it easy to manage old files on the server.

Small Business (50 or fewer emp.)
Aug 29, 2023
 Source
Overall Rating:
5.0
SQ
Sandra Q.
Founder
Share
"We improve our websites with this cloud solution"
What do you like best about Cloudways?

I like that it simplifies all the work in the cloud because its servers are high speed and we were able to migrate our websites to improve speed and stability. I also liked the price and storage.

What do you dislike about Cloudways?

Only the contorl panel is a bit confusing and the email service is additional and has a separate cost.

What problems is Cloudways solving and how is that benefiting you?

It is definitely a solution that offers good features and solves hosting problem for our websites for example WordPress hosting, VPS and everything related to the cloud.

Small Business (50 or fewer emp.)
Aug 29, 2023
 Source
Overall Rating:
5.0
MM
Michael M.
Founder
Share
"Cloudways VPS management software that we are enjoying"
What do you like best about Cloudways?

I'ts an amazing hosting service that I liked because it's easy to use and set up and I can personally say that the built-in features to process work are amazing and the price is affordable.

What do you dislike about Cloudways?

I have not had a problem but some colleagues claim to have a problem with the VPS.

What problems is Cloudways solving and how is that benefiting you?

We are enjoying this solution to get servers up and running in minutes and it benefits us with fast page loading and no issues so far.

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
NS
Nathan S.
Founder
Share
"Easy-to-use Cloudways secure hosting with short load times"
What do you like best about Cloudways?

Well I could say that it is a fantastic and important tool for us but I liked how easy it is to understand and that the load times are much shorter that before and on the other hand the storage is safe.

What do you dislike about Cloudways?

It's amazing and modern and I don't see anything negative about it.

What problems is Cloudways solving and how is that benefiting you?

It was a good decision to go for this realiable cloud VPS software and it benefits us a lot and solves security and hosting problems and in terms of price it is very low.

Mid Market (51-1000 emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
JW
Jerry W.
Founder
Share
"Cloudways has an amazing team of professionals who have never let me down"
What do you like best about Cloudways?

I like that we can access it from anywhere so it gives us the freedom to stay connected and working. In addition, if a problem occurs, the technician can find the solution in an efficient and timely manner.

What do you dislike about Cloudways?

We have not had any problems and there is really nothing to dislike about it. The best thing about the system is that it's a portable desktop wherever you are!

What problems is Cloudways solving and how is that benefiting you?

During the pandemic Cloudways was the complete solution to work from anywhere. In addition, the system is always active, they make the backup copies and handle the email! y I appreciate that communication is constantly updated when there are outages.

Small Business (50 or fewer emp.)
Aug 24, 2023
 Source
Overall Rating:
5.0
NO
Namir O.
Founder
Share
"Tool with excellent user interface, very reliable with excellent hosting providers"
What do you like best about Cloudways?

I like that the services they offers as hosting service providers are very well known and famous, thats why they caught my attention. In addition, the experience in site migration is excellent and its interface is pleasant. Everything about Cloudways is wonderful.

What do you dislike about Cloudways?

I only have one particular complaints, for example the plans seem expensive to me, that's the only thing.

What problems is Cloudways solving and how is that benefiting you?

We had no problems but we needed an external cloud service to migrate our sites and acquire some VPS and everything has gone very well as hosting and we have been able to keep the servers afloat.