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Cloudways
Effortless Cloud Hosting
4.7
(709)
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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Ask Questions about Cloudways
What Cloudways is best for?
How does Cloudways compare to Nazwa.pl?
What are the pros and cons of Cloudways?
Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
Cloudways - Cloudways Homepage
Cloudways 1
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Cloudways 5
Cloudways Screenshots
Cloudways Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 19, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Apr 26, 2021
 Source
Overall Rating:
5.0
Rhonald R. avatar
Rhonald R.
Propietario
Share
"Un excelente Hosting facil de usar"
What do you like best about Cloudways?

Lo sencillo que de configurar y lo rápido del soporte técnico para atender inquietudes. Puedo escalar a mas recursos de ser necesario si lo requiero

What do you dislike about Cloudways?

Nada hasta Ahora, todo me ha parecido muy bien

What problems is Cloudways solving and how is that benefiting you?

Tenia el hosting en Godaddy y la pagina era muy lenta, desde que lo cambie mejoro la velocidad de la página y pudo colocar otras paginas para desarrollarlas, si necesito mas recursos es facil de incluirlo

Small Business (50 or fewer emp.)
Apr 17, 2021
 Source
Overall Rating:
5.0
Basie M. avatar
Basie M.
Writer
Share
"Excellent Hosting Services!"
What do you like best about Cloudways?

I like the performance (website loaduing times) and the automated backups as well as ease of use.

What do you dislike about Cloudways?

Nothing, I am really happy with everything.

What problems is Cloudways solving and how is that benefiting you?

I particularly like the way that I can cleanup my database options table and it is just easy to achieve good loading times.

Small Business (50 or fewer emp.)
Apr 16, 2021
 Source
Overall Rating:
5.0
DS
Dave S.
Founder
Share
"Performance, Price, and Scalable — Most Versatile Hosting"
What do you like best about Cloudways?

Cloudways allows me to use top notch servers provided by high end professional tech companies without needing tech skills, developers, or a huge budget! I get my choice of providers and can choose how much horse power I need. And once I've chosen, I am only paying for performance, not for the number of applications I am running. Perfect balance!

What do you dislike about Cloudways?

I wish that their support documents were more poignant and written with stronger authority. It feels very much like, "this may work for you, it may not, good luck." It would be helpful if they were also easier to search. I don't feel like the serach on the site is very strong. Finally, the actual layout and font choices of their documents are difficult to read.

What problems is Cloudways solving and how is that benefiting you?

I am able to host as many sites as I need (live or test) without paying per site. I am only charged for the resources I use. This allows me to use my server as I see fit without having to pay per environment like other companies charge. Because I can easily scale up my resources, it makes it easier for me to manage all my sites without feeling like I will need to jump to a HUGE plan... just scale up incrimentally.

Small Business (50 or fewer emp.)
Apr 07, 2021
 Source
Overall Rating:
5.0
Jonah B. avatar
Jonah B.
Owner
Share
"Much better than the competition!"
What do you like best about Cloudways?

Cloudways is the ultimate combination of ease of use and power that I've found. I'm moving away from other hosts entirely and transitioning all my clients to Cloudways servers. Their customer service and support teams are always accessible and super quick to respond to questions and problems, which is incredibly important to me, too.

What do you dislike about Cloudways?

Cloudways servers do require a bit of maintenance, which means that's work I have to do, and I can't give my clients access to their hosting because they don't know what they're doing. I also found that the interface wasn't intuitive right off the bat, the distinctions between servers, applications, and projects weren't clear immediately.

What problems is Cloudways solving and how is that benefiting you?

The biggest problem I've solved is slow websites for my clients. I use fairly heavy themes in WordPress with lots of customization, and even before optimizing content, I'm seeing server response times that are half what they are on other hosts. However, my clients are having better experiences with my business as a result of Cloudways, and it's helping me make more money with less work.

Mid Market (51-1000 emp.)
Mar 15, 2021
 Source
Overall Rating:
5.0
SL
Steven L.
Internet Marketing Manager
Share
"Top Tier Hosting and Service at a Great Price"
What do you like best about Cloudways?

The performance of my website has improved dramatically after moving to Cloudways, speed is what it's all about and Cloudways delivers

What do you dislike about Cloudways?

Customer service can be a little difficult to navigate at times

What problems is Cloudways solving and how is that benefiting you?

Reliability was an issue on my last hosting and speed was sub par even with a well known hosting provider. Since moving to Cloudways my site load times have improved so much that we a re converting more customers as a result

Small Business (50 or fewer emp.)
Mar 04, 2021
 Source
Overall Rating:
5.0
AA
Ahmad A.
Web Developer
Share
"Super Speed Servers, website loading speed is awesome"
What do you like best about Cloudways?

Amazing feature of Scaling server as per requirements, and Support is Awesome. My friend recommend me to use it and now I will recommend others to use and see the difference.

What do you dislike about Cloudways?

Nothing wrong with anything actually, everything is perfect

What problems is Cloudways solving and how is that benefiting you?

Website Speed, Smooth Scaling, Excellent Support, Cache problems resolved, CDN issue resolved

Small Business (50 or fewer emp.)
Mar 01, 2021
 Source
Overall Rating:
5.0
RC
Rubén C.
Teaching Websites Course Creator.
Share
"Great quality at an affordable price."
What do you like best about Cloudways?

Even though Cloudways looks a little 'techie' to configure, I consider it user friendly.

What do you dislike about Cloudways?

Since my needs are basic in terms of hosting, I haven't found any negatives yet.

What problems is Cloudways solving and how is that benefiting you?

Demonstrating people they can start their own website with great quality at an affordable price. Benefits: Speed is great and it's easy to use and manage. It's also easy to explain non-techies how to use Cloudways.

Small Business (50 or fewer emp.)
Feb 27, 2021
 Source
Overall Rating:
5.0
AM
Aaron M.
Owner
Share
"Cloudways simplifies putting up a server and installing wordpress so that I can focus on building."
What do you like best about Cloudways?

I like the once click installations for both server and wordpress. This makes it so that I don't have to figure out how to set up the server, then have to figure out how to install wordpress on that particular server. Also, I like that I can scale up as I need it. If I need a new IP address all I have to do is create another server. This is great if I need to group sites that I build on different IP addresses. It's also a good way to break up management of sites for employees. The ultimate benefit of this molecularity is the ability to control costs. This allows you project better with your business financial reports. Another great feature of Cloudways is that if you mess up they have a great community of support that you can go and find answers. Also, if you make a mistake setting up a server or web application, it's easy to just delete it and start over. I've used a lot of different hosting services and this is by far the simplest and most flexible that I've come across. It just makes sense and feels like the next step in the evolution of digital hosting.

What do you dislike about Cloudways?

Updating my wordpress plugins was tricky to figure out. I had to add "define('FS_METHOD', 'direct');" to wp-config.php to get it to work. Would be nice to let people know this.

What problems is Cloudways solving and how is that benefiting you?

I'm solving the issue of being able to scale my business as needed and this keeps my costs down.

Small Business (50 or fewer emp.)
Feb 24, 2021
 Source
Overall Rating:
5.0
AG
Amit G.
Solution Head
Share
"Great Service & Support"
What do you like best about Cloudways?

The quick and easy to use interface and prompt Technical support.

What do you dislike about Cloudways?

As of now I don't see any specific area which I dislike

What problems is Cloudways solving and how is that benefiting you?

Speed & latency was the major issue with my existing vendor. My UX has improved due to this, I have started my digital marketing efforts more as I know my customer will have better UX and chances of conversion is higher now

Small Business (50 or fewer emp.)
Feb 19, 2021
 Source
Overall Rating:
5.0
Jennifer S. avatar
Jennifer S.
Founder
Share
"Easy Migration for WordPress Site"
What do you like best about Cloudways?

We found it necessary to move all our sites from one hosting company. After researching - we felt Cloudways would give us the options and ease of migration over other options. At the time of our transfer - the offered free migration - which also helped in our decision. The process was easy and the communication / support was wonderful! I feel out of the whole process - the communication and support has been the best feature so far for us!

What do you dislike about Cloudways?

Nothing to dislike at this point because we've received such great customer service / support for any issues.

What problems is Cloudways solving and how is that benefiting you?

Speed / load time was an issue at our previous hosting company. Cloudways seems to be a much better choice so far. The other issue we were having was support. (of lack of it from the previous company) Cloudways seems to recognize this and handles it well!

Small Business (50 or fewer emp.)
Feb 15, 2021
 Source
Overall Rating:
5.0
Brenly M. avatar
Brenly M.
Marketing Director
Share
"Cloudways is an fast and easy to use cloud hosting platform."
What do you like best about Cloudways?

Cloudways is simple to use and scale vertically as your projects get bigger. It has great integrations with many top industry platforms.

What do you dislike about Cloudways?

Cloudways was a little confusing when setting up small tweaks that are usually easy to do with a CPanel, but their customer service is incredible and always answered any questions within a few hours.

What problems is Cloudways solving and how is that benefiting you?

I am trying to set up many websites on a fast hosting platform that doesn't keep you locked into 3-year contracts or charge an arm & a leg per month.

Small Business (50 or fewer emp.)
Feb 15, 2021
 Source
Overall Rating:
5.0
NW
Nick W.
Director Of Seo & Paid Search
Share
"Fast, Secure, Great Uptime"
What do you like best about Cloudways?

Great tutorials to help you setup and awesome support. Instantly increased my site speed.

What do you dislike about Cloudways?

Nothing to note, plan on keeping Cloudways for a long time.

What problems is Cloudways solving and how is that benefiting you?

None

Small Business (50 or fewer emp.)
Feb 13, 2021
 Source
Overall Rating:
5.0
SC
Sanjit C.
Website Developer
Share
"Cloudways hosting has one of the best customer service and hosting speed"
What do you like best about Cloudways?

I like their customer service the most. Whenever I have a problem of any kind, their support always goes above and beyond to solve our query, even if it's outside of Cloudways domain.

What do you dislike about Cloudways?

Well, sometimes I dislike the restriction in cloudways like not giving the root password. But it's understandable that it's a managed hosting. So, giving a root password might be difficult.

What problems is Cloudways solving and how is that benefiting you?

It solves the problem of getting a fast hosting server and also getting a super-fast transfer speed.

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
5.0
IM
Ikhbayar M.
Web Designer
Share
"Easy to use and fast"
What do you like best about Cloudways?

Wordpress install is so easy and fast, Therefore server is awesome

What do you dislike about Cloudways?

Sometimes, SERVER HAS down and security is little bit bad.

What problems is Cloudways solving and how is that benefiting you?

You have to get more security server.

Small Business (50 or fewer emp.)
Jan 29, 2021
 Source
Overall Rating:
5.0
Jacob E. avatar
Jacob E.
Online Resale
Share
"A+ Product"
What do you like best about Cloudways?

Speed. Cloudways may not have cPanel, but it is the BEST host in my opinion. I would never have tried it if they didn't have a free 3-day trial with NO CC!

What do you dislike about Cloudways?

No easy domain management, and lack of support for managing multiple servers. I can not share client account access with my main cloudways account without creating a new account.

What problems is Cloudways solving and how is that benefiting you?

Speed, Easy Acess, Transparent Costs, etc

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
5.0
JH
John H.
General Manager
Share
"Best hosting provider I've used"
What do you like best about Cloudways?

It is super simple to setup and provides all the needed tools for you to easily migrate from any other host you were using. In case you are new, it will explain step by step how to get set up.

What do you dislike about Cloudways?

I haven't found anything I dislike so far since everything has been working better than I even expected.

What problems is Cloudways solving and how is that benefiting you?

It is really easy for you to set up a test environment and then merge your changes to production while keeping full control over what you are doing and paying for.

Small Business (50 or fewer emp.)
Jan 20, 2021
 Source
Overall Rating:
5.0
AS
Arda Burak S.
General Manager
Share
"Beautifully optimized hosting for WordPress and Magento"
What do you like best about Cloudways?

Even the smallest and cheapest of servers perform great with Cloudways for WordPress sites. Magento is a bit more power hungry but Cloudways' services work great with both apps. Setting up Varnish cache, Redis or Memcached is a breeze. Documentation is also one of the strong suites of Cloudways, I can find an article on almost anything I need to do or implement, and support is also top notch.

What do you dislike about Cloudways?

I really cannot find anything that I dislike with Cloudways.

What problems is Cloudways solving and how is that benefiting you?

WordPress hosting is a premiumly priced service, but with Cloudways I get a reasonably priced server that offers great performance. It gets even more important for Magento to have an optimized server, Cloudways offers just that.

Small Business (50 or fewer emp.)
Jan 15, 2021
 Source
Overall Rating:
5.0
Joe M. avatar
Joe M.
Business Strategy Advisor : Certified Value Builder
Share
"Easy Transition from a shared Hosting account"
What do you like best about Cloudways?

Increased speed for my website and ability to host multiple websites with one plan.

What do you dislike about Cloudways?

Was a littel difficult to understand termanology. I had the most problem with the term "application". I did not understand that each wordpress install was an application.

What problems is Cloudways solving and how is that benefiting you?

It was all about the speed increase for me.

Mid Market (51-1000 emp.)
Jan 14, 2021
 Source
Overall Rating:
5.0
Richard W. avatar
Richard W.
Global Marketing Manager
Share
"Reliable and easy to setup with great customer service."
What do you like best about Cloudways?

Reliability and speed with easy management.

What do you dislike about Cloudways?

I have no complaints or dislikes regarding Cloudways.

What problems is Cloudways solving and how is that benefiting you?

Fast reliable website hosting at an affordable price. Includes option for CDN and tools for easy management. Plus, nice not having to deal with oversized tech companies like Amazon.

Small Business (50 or fewer emp.)
Jan 08, 2021
 Source
Overall Rating:
5.0
PF
Pedro F.
Marketing Director
Share
"Amazing service"
What do you like best about Cloudways?

Speed, security and customer service. Working with AWS is a dream come true.

What do you dislike about Cloudways?

Actually nothing. I keep thinking of something bad but nothing comes to my mind.

What problems is Cloudways solving and how is that benefiting you?

Website loading speed has increased substancially since we migrated

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