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Cloudways
Effortless Cloud Hosting
4.7
(709)
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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
Cloudways - Cloudways Homepage
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Cloudways Screenshots
Cloudways Homepage
Cloudways Homepage
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 31, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Nov 27, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My experience with Cloudways is excellent"
What do you like best about Cloudways?

You can try Cloudways with a free trials. They offers easy-to-use application hosting options to allow you to better focus on web your application development and your business. Their prices are more than honest. You can solve any issue with their direct chat service and their super fast ticket service. I've moved my most important Wordpress websites to Cloudways and I'm very satisfied.

What do you dislike about Cloudways?

There are no downsides on using Cloudways

What problems is Cloudways solving and how is that benefiting you?

My websites are faster!

Small Business (50 or fewer emp.)
Nov 25, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"great experience, fluidity in the server, ease of configuration, and ease in sending emails."
What do you like best about Cloudways?

Dynamism of the server, ease of interaction with resources.

What do you dislike about Cloudways?

For now there is no complaint, everything is very simple and intuitive.

What problems is Cloudways solving and how is that benefiting you?

Management of all sites in one place, speed and dynamism and ease.

Small Business (50 or fewer emp.)
Nov 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Support is Fabulous."
What do you like best about Cloudways?

The support articles are full of images and video. I am not techy, but I am a solopreneur do everything myself. The support is easy to understand and there's no confusion with all the articles, arrows, and video. When those articles aren't enough, the live chat never fails. Support reps are cheerful and responsive.

What do you dislike about Cloudways?

Getting started wasn't bad, but like all tech services, there was a learning curve. There was some miscommunication bout the price per month for my selected server that had to be corrected. It cost me double for a few months before I caught on. But it was easily solved with chat support.

What problems is Cloudways solving and how is that benefiting you?

My site is being hosted in an economical, up to date fashion that isn't GoDaddy. Support continues to impress me even after a year of their services. Other companies have dropped their responsiveness once a new client is established, not Cloudways.

Small Business (50 or fewer emp.)
Nov 12, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A very good experience"
What do you like best about Cloudways?

Everything, the interface, the support, the speed of the site

What do you dislike about Cloudways?

That there are no emails in the system, only through an external provider

What problems is Cloudways solving and how is that benefiting you?

Server stability and speed

Small Business (50 or fewer emp.)
Nov 10, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Epic usability, blazing fast, best migration tools ever!"
What do you like best about Cloudways?

The interface is clean and easy to understand, incorporating server level tools and tweaks with single clicks. Changing the entire site domain is a simple task, resetting file and folder permissions is a single click. Deploying clones and staging servers/sites is simple. The speed is super fast by default rad they’ve obviously tweaked their setup to a fine degree. And the migration tools offered are by far the best I’ve ever used. The first reliable ones that work every single time without any failures.

What do you dislike about Cloudways?

I have not found any downside yet. A slight issue I had was the ability to test a powerful enough server option on trial before adding a card. But that’s just because the site I wanted to test was massive. I just upgraded right away instead of taking the trial and never regretted it!

What problems is Cloudways solving and how is that benefiting you?

Server management and maintenance is now much more simple and our site speed which affects business massively has been increased dramatically.

Small Business (50 or fewer emp.)
Nov 05, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Professional, reliable and affordable hosting"
What do you like best about Cloudways?

Functionality, Flexibility, Price-to-Quality Ratio

What do you dislike about Cloudways?

Interface could be even more intuitive, requires some amount of knowledge

What problems is Cloudways solving and how is that benefiting you?

Increased performance and speed for my wordpress site

Small Business (50 or fewer emp.)
Oct 05, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience with Cloudways"
What do you like best about Cloudways?

Domain setting, SSL, Clone, Upgrade, Migrate

What do you dislike about Cloudways?

pricing, cloudways is costly for a startup

What problems is Cloudways solving and how is that benefiting you?

speedy with deployment, easy SFTP. Huge benefits such as staging, and SSL auto enable.

Small Business (50 or fewer emp.)
Oct 01, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Smooth transition and great support"
What do you like best about Cloudways?

The portal is extremely easy to use and support is very responsive and helpful.

What do you dislike about Cloudways?

Nothing yet. We've only directly administered our own application for a short period of time.

What problems is Cloudways solving and how is that benefiting you?

Our server has been hosted with Cloudways for several years but was managed by a 3rd party development agency until very recently. We created our own Cloudways account and transferred the server from the agency's account to ours. The transition was unbelievably quick and easy. The billing now comes directly to us and we can still grant access to our 3rd party development partners as needed.

Small Business (50 or fewer emp.)
Sep 28, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I've found Cloudways far better than BlueHost for Wordpress"
What do you like best about Cloudways?

No subscription plans that lock you in for a year, you can even pay per hour! Simple easy to use control panel and a range of hosting options, not to mention a massive range of configuration options. Built in Lets Encrypt for SSL certificates also.

What do you dislike about Cloudways?

You could get it even cheaper by going direct to the hosting providers, like Digital Ocean, but you have to do so much of the setup yourself.

What problems is Cloudways solving and how is that benefiting you?

Cloudways has made my WordPress sites much faster.

Small Business (50 or fewer emp.)
Sep 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudways does a great Job supporting our company with our websites."
What do you like best about Cloudways?

Support is one of the best features. Within a few seconds you can chat with someone.

What do you dislike about Cloudways?

I can't find a critical thing at the moment

What problems is Cloudways solving and how is that benefiting you?

Server-side things, performance questions..

Small Business (50 or fewer emp.)
Sep 22, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My experience with Cloudways support"
What do you like best about Cloudways?

I especially like the promptness of Cloudways response and the completeness of their support.

What do you dislike about Cloudways?

I have not identified any reason for discontent thus far.

What problems is Cloudways solving and how is that benefiting you?

Cloudways have helped me with post migration problems, server cache improvement, and resolving Bot Protection issues.

Small Business (50 or fewer emp.)
Sep 21, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Have Used Cloudways for Over a Year - Best Safe and Cheap Hosting Service"
What do you like best about Cloudways?

Cloudways is like the pay-as-you-go phone card version of the hosting service world. It is the easiest thing to cancel the account and you pay month by month, so it is a really risk free experience if you are hesitant about trying them out. I like how in the future in will be easy to scale the size of the server. I like how the price is as low as $126 per year, that you can fit around 4 websites for this price, that they provide free SSL, that their backend is very easy to use, that their support is very kind to beginners, that funds can be added to the Cloudways account once you are sure of them, so that you don't have to worry about paying the bill each month and that they have one-click installation of the WordPress or WooCommerce platforms. I feel secure with Cloudways, despite them being more expensive than a free hosting service. I also feel secure with Cloudways over big business names that cost more. I like how they aren't shady.

What do you dislike about Cloudways?

There is actually nothing I dislike about Cloudways. They are my go-to place and I use them for my business. I have been using them as my safe-place while looking for a free service somewhere, but free places seem really iffy compared to the peace of mind that Cloudways offers.

What problems is Cloudways solving and how is that benefiting you?

I have been able to solve the need for a good hosting service for my business website with Cloudways. It took me a long time to be able to find such an ideal and reliable hosting service. It is very beneficial to me that they have proven to be so trustworthy. Their low pricing and easy to use platform are also beneficial. I am a pre-paid phone card person, so I find the way they operate really desirable.

Mid Market (51-1000 emp.)
Sep 12, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudways review by Vanilla Moon"
What do you like best about Cloudways?

Results as expected from the services taken.

What do you dislike about Cloudways?

Nothing. I find this better than Amazon AWS for the services we have taken.

What problems is Cloudways solving and how is that benefiting you?

We are hosting our websites on Cloudways.

Small Business (50 or fewer emp.)
Aug 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Just think in to do it"
What do you like best about Cloudways?

My life as developer changed 360°, the best tool to simplify the way to prepare each application in my 15 years integrating and using different providers.

What do you dislike about Cloudways?

The way to start the support by Bot is a good idea, however is necessary to trace faster when i can´t to resolve my problem using the Bot articles.

What problems is Cloudways solving and how is that benefiting you?

Secure, simple and fast tool to delivere Apps in cutting edge technology

Small Business (50 or fewer emp.)
Aug 17, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Hosting as good as it gets"
What do you like best about Cloudways?

This is the best user interface I have ever seen to manage website/application hosting. It's intuitive, modern and stable. Various servers to choose from with best performance from Google, Amazon & Co.

What do you dislike about Cloudways?

The only thing I dislike: No IPv6 is the only thing missing.

What problems is Cloudways solving and how is that benefiting you?

Great support team – no matter what issue I came up so far.

Small Business (50 or fewer emp.)
Jul 23, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect service with Cloudways, never had any issues"
What do you like best about Cloudways?

How simple it is to set up applications and manage server settings etc.

What do you dislike about Cloudways?

The UI can be a bit slow at times, and would like to be able to edit other applications while application changes are happening (they do seem to be quite slow as well)

What problems is Cloudways solving and how is that benefiting you?

Hosting my clients website, saving lots of time (and increasing revenue)

Small Business (50 or fewer emp.)
Jul 14, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great support, easy to manage"
What do you like best about Cloudways?

the interface makes it easy to do complicated things from a simple interface. Support is excellent

What do you dislike about Cloudways?

markup on droplets is quite high. Some of the time you are paying double what you normally would for an otherwise automated system. It would be nice to get discounts on multiple servers for high volume users.

What problems is Cloudways solving and how is that benefiting you?

managing many clients websites from one panel. Makes it very easy to deploy and manage servers.

Small Business (50 or fewer emp.)
Jul 13, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great hands on support"
What do you like best about Cloudways?

I appreciated step by step, hands on guidance from a Cloudways engineer!

What do you dislike about Cloudways?

Online tutorials are a little difficult for me to follow

What problems is Cloudways solving and how is that benefiting you?

Host migration

Small Business (50 or fewer emp.)
Jul 11, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Support is awesome"
What do you like best about Cloudways?

their support team is on hand, helpful, considerate and not rushing you to just get a job done at all. Even though, I pay for the lowest price plan, the support team treat me very well.

What do you dislike about Cloudways?

three months in and still cannot find any dislike to Cloudways yet.

What problems is Cloudways solving and how is that benefiting you?

Affiliate request, taking my site live, server checking, guide to support articles.

Small Business (50 or fewer emp.)
Jul 08, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Just Easy"
What do you like best about Cloudways?

Easy, good value and support is brilliant. I looked at 8 other providers and cloudways by far the best value.

What do you dislike about Cloudways?

It would be great to get more of a breakdown of my invoice. There are so many variables with hosting I would love to understand the finer details.

What problems is Cloudways solving and how is that benefiting you?

easy migration with great support

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