Cloudways Reviews & Product Details
Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Cloudways Pros and Cons
- Option to add as many website installations as you want
- Server speed is faster than competition
- Pay as you go pricing plan
- Managed app option with database backups
- No root access or server modifications
- Add ons require additional cost
- Inability to use Plesk or cPanel
User Interface are at optimal performance all time
Support system likely Bot. Most results are produced by bot.
Website Speed and Security
performance, ease of use and simple dashboard
They simply deleted our client's website without proper alerts and our clients are suffering from a lot of payment issues accessed from India. They are insisting on PayPal once again a worst payment gateway which has got zero support
Performance & Simple UI
It was a good managment system almost 3 years ago, but it get worse and worse
Speed of the actions, Even just to perform a single action you have to wait hours. like adding new application to server pulling git cloning server (it takes almost forever) support person a non-technical
Frenkly they are just proving a managed hosting service in a cost of doubled as compare to the origanal servers. But its the slowest web hosting service we have ever used.
Referral Program Full Scam. Cloudways Promise Refer 1 customer and Earn $100 Honus Bostong but They don't Added after Referal successful and spend $20. I have an bad experience with Cloudways.
On the Cloudways everything is Scammed and Foll Customer to earn free Hosting Credit.
100% Scam. I am refer 9 Customer to cloudways But Cloudways refer team add only $150. My all Referal User full fill all Requirements.
Cloudways Affiliate program is a scam, and he Scammed Me. Nothing to like about cloudways affiliate program, Cloudways Claim Refer and earn $150/sales. Automatic System Approved Your affiliate payment, But Most of time Affiliate Team Reject Your commission with Diffrent Unwanted reason.
Please don't make fool to people. cloudways don't pay My $900 approved affiliate commission.
Its just a 100% Scam. System Approved Sales But Affiliate Team denied Payment. Unknown Reason to declined Your Sales
Recently, I tried to access my Cloudways account, but I encountered difficulties and am currently unable to log in. PHP performance monitoring is efficiently carried out using Cloudways in my professional Expirance.
Cloudways is a hosting provider, and I am puzzled why they are asking me to share my government-issued ID. It concerns me as it affects my privacy.
When I checked my email, I was shocked to discover that my account was disabled. The message requested that I share my card details and a photo ID.
You can host multiple websites on one server. The prices for the server depend on how much CPU, storage and RAM you need.
Their support is horrible. I am trying to get my password reset and despite requesting a new password for the past few days and not getting the emails. They do send me emails trying to sell me something. You can't talk or chat with anyone unless you are logged in. That doesn't work if you can't login. Based on this I would not recommend Cloudways.
I needed a managed VPS in which I can host multiple Wordpress sites. Cloudways benefits me by being a good value for the money paid.
Pricing and ease of usage and migration of websites.
Dear Cloudways Support Team, I hope this message finds you well. I am writing to express my deep dissatisfaction and concern regarding the charges incurred on my account for the AutoScale plan, despite not utilizing any resources during the specified billing period. My account is associated with the invoice number #4112485, and upon reviewing my billing statement, I was dismayed to discover that I have been consistently billed for the AutoScale plan, even though my website has not been utilizing any resources that warrant such charges. It is disconcerting that the process for unsubscribing or modifying the subscription plan is not clear, and this lack of transparency has resulted in unwarranted financial implications for me. As a customer, I expect to have a clear and straightforward method for managing my subscription and ensuring that I am only charged for the services I actively use. I kindly request that you investigate this matter promptly and provide a thorough explanation as to why I have been charged for the AutoScale plan despite the absence of resource utilization on my end. Additionally, I am seeking an immediate refund for the charges incurred erroneously. I value the services provided by Cloudways and have appreciated the convenience it has brought to my hosting needs. However, this billing discrepancy has eroded my confidence in the service, and I trust that you will address this matter promptly and with the utmost urgency. Please acknowledge the receipt of this complaint at your earliest convenience and provide a timeline for resolution. I believe in a swift and amicable resolution to this matter and look forward to your prompt response. Thank you for your attention to this pressing issue. Sincerely, Felipe Oliveira
It is not solving anything.
I can't say anything good about them, they just cheat and they stole my money and they don't care about me at all.
Cloudways is not pay as you go, it is a deceptive way to attract your customers. My credit card has been charged twice for a server I HAVE NOT USED at all. They charged 150 usd, that is, they stole 150 usd from me and I did not use their servers. I requested a refund and they said they wouldn't do it because they don't really charge for use, they charge you for days, whether you use it or not. That doesn't make any sense in a pay-as-you-go system. Customer service is simply interested in capturing "money" not customers. They don't care at all about my explanation and my return request. It is very sad to have to pay for a service that you did not use.
Cloudways does not solve any problem. He gave me a big problem. They stole my money.