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Cloudways
Effortless Cloud Hosting
4.7
(709)
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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
Cloudways - Cloudways Homepage
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Cloudways Screenshots
Cloudways Homepage
Cloudways Homepage
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Cloudways screenshot 3
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Cloudways screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 20, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Oct 28, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"The best hosting provider I used till date"
What do you like best about Cloudways?

It is easy to deploy applications by even a non technical person.

What do you dislike about Cloudways?

it take so long to login to cloudways. login page is not so fast. If there is a exact cost exploration chart for the spend of current month, it will be nice.

What problems is Cloudways solving and how is that benefiting you?

Speed and reliability is the main priorities I look for in a server.

Small Business (50 or fewer emp.)
Oct 19, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Cloudways hosting for websites"
What do you like best about Cloudways?

Website uptime and reliability. No issues regarding downtime.

What do you dislike about Cloudways?

Feed associated with backups can be a bit confusing.

What problems is Cloudways solving and how is that benefiting you?

Ability to host websites and customization

Mid Market (51-1000 emp.)
Jun 08, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good hosting plaform for an affordable prcie."
What do you like best about Cloudways?

Ease of use and the flexibility of Cloud-VPS-hosting with useful automations from managed WordPress hosting at an affordable price. You pay about double the price of usual cloud-VPS-hosting, but you are getting some good time-saving features for your WordPress sites and don't have to worry about managing every bit of your server manually, which takes out a lot of headache and saves you quite some time. Adding a new staging site or cloning one of your sites for testing purposes is just a click away and saves you all the hassle. Servers a quite fast and optimized without the need of worrying about it and managing it yourself. I'm still using Amazon Lightsail for some really basic sites and test servers that just need to run at the minimal price, but even stuff like SSL or changing your domain within WordPress mean that you have to go into the SSH client which always takes more time and is way less comfortable.

What do you dislike about Cloudways?

Support is not the quickest, I have seen better in the industry, but so far my experience with them was still ok. For what you are paying, you can't expect top-notch support that other hosts are offering you at 3 times the price. I have colleagues in the industry that changed to true managed WordPress hosting for their most important/valuable production sites while keeping all the development sites and less delicate servers on Cloudways.

What problems is Cloudways solving and how is that benefiting you?

Hosting all of my different WordPress installations while saving time and money compared to dedicated managed WordPress solutions. I am still as flexible as with usual VPS hosting, but save tons of time setting everything up and can easily host multiple installations on one single server with a few clicks.

Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great experience, as a software engineer for 10+ years i would recommend Cloudways for any user,"
What do you like best about Cloudways?

Quick and easy to spin up a new server, a lot of the setup is done so for simple stuff that does not need any advanced server config etc it's ideal. We use this regularly for our own software and clients. When required advanced setup is simple and easy to find and config. Customer support has always been great if we have had any issues, they have generally know what how to solve pretty quickly. I like the performance focus that has come in recent years with things like the Breeze plugin for Wordpress we can use this for websites to give them a performance kick.

What do you dislike about Cloudways?

Not a dislike, but i'd use development tools if they had them.

What problems is Cloudways solving and how is that benefiting you?

Speed and ease of use, we are a busy agency and a small team so we do not always need complexity. Sometimes we just need to get something up to test asap.

Small Business (50 or fewer emp.)
Oct 10, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Unique and pleasant hosting service"
What do you like best about Cloudways?

The support team is helpful and qualified.

What do you dislike about Cloudways?

There are not enough technical videos on the Cloudways YouTube channel.

What problems is Cloudways solving and how is that benefiting you?

The auto-renewal of the Let's Encrypt SSL certificate is an excellent feature as website security is crucial for me.

Mid Market (51-1000 emp.)
Aug 24, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"best wordpress hosting platform"
What do you like best about Cloudways?

Great cloud based hosting platform. Due to using this platform, I can host my wordpress websites in cloud due to which we need to think about the downtime of the website.

What do you dislike about Cloudways?

When I use cloudways for wordpress hosting, then it works absolutely find. But when I tries to integrate PHP based website in cloudways, then I face difficulty.

What problems is Cloudways solving and how is that benefiting you?

It solves our problem of hosting our website, so that we don't need to think about the downtime of the websites. I can seamlessly host my wordpress website in the cloud, due to which websites works smoothly.

Small Business (50 or fewer emp.)
Jul 10, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Robust product with helpful support."
What do you like best about Cloudways?

The Technical Support team is very helpful and in some instances goes above and beyond.

What do you dislike about Cloudways?

The only for Cloudways to be more helpful would be build my entire website for me.

What problems is Cloudways solving and how is that benefiting you?

A fast and reliable web server.

Mid Market (51-1000 emp.)
May 23, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Stable and great support"
What do you like best about Cloudways?

Recently had the opportunity to use Cloudways and I must say that my experience was nothing short of exceptional. From their user-friendly interface to their robust features and outstanding support, Cloudways exceeded my expectations in every aspect.

What do you dislike about Cloudways?

Although they offer a simplified pricing structure, there is one drawback to consider in terms of pricing: their trial period is limited.

What problems is Cloudways solving and how is that benefiting you?

In a nutshell, Cloudways tackles the hurdles of server management, scalability, performance optimization, security, and cost-effectiveness. By tapping into their services, you can concentrate on your main goals while reaping the rewards of a dependable and streamlined cloud hosting platform.

Small Business (50 or fewer emp.)
May 22, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"I haven't had a bad experience with Cloudways after almost half a year with them."
What do you like best about Cloudways?

Their reliability and prompt customer service

What do you dislike about Cloudways?

I don't have any bad reviews so far. It has been a seemless experience.

What problems is Cloudways solving and how is that benefiting you?

Web and email hosting for my web development clients

Small Business (50 or fewer emp.)
Mar 28, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Cloudways review"
What do you like best about Cloudways?

There are many things to be liked: Ease of use, reliability, very good support are definitely worth mentioning.

What do you dislike about Cloudways?

Not much to be honest. Maybe at teh beginning it can be not very intuitive.

What problems is Cloudways solving and how is that benefiting you?

The most important thing is the hosting service for our website. It is fast, reliable, does not need too much attention and does not require too much technical knowledge to set up.

Small Business (50 or fewer emp.)
Jan 21, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good easy platform for deploying multiple apps"
What do you like best about Cloudways?

Its easy to use but you can access enough settings. Using it for Laravel/PHP and its damn fast. Have only used support once for a privileges issue and they sorted it very quick.

What do you dislike about Cloudways?

Would be cool if they had some sort of managed or semi-managed database service for a slightly better all round package.

What problems is Cloudways solving and how is that benefiting you?

Easy, cheap way to deploy apps to a generic server. Config & updates work well out the box.

Small Business (50 or fewer emp.)
Jan 19, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Smooth and when there are issues I just get help via the chat."
What do you like best about Cloudways?

The help documents, and easy support via chat.

What do you dislike about Cloudways?

The very odd occasion I get someone on support who isn't knowledgable in the right way to help me.

What problems is Cloudways solving and how is that benefiting you?

I host websites for myself and clients. So I make extra income from hosting plus have easy access to my clients sites to make edits and look after them.

Small Business (50 or fewer emp.)
Jan 18, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Excellent hosting and customer support"
What do you like best about Cloudways?

Easy to add new servers and applications. Customer support is always prompt and helpful when I have an issue. I wish that there was a phone number to call for extremely urgent issues, but the chat support has been surprisingly timely when needed.

What do you dislike about Cloudways?

I host websites for clients, and I wish my client could log into individual accounts and manage their own hosting (eg add more resources when needed). This would be super helpful for e-comm sites that use a lot of resources, in particular.

What problems is Cloudways solving and how is that benefiting you?

Fast and affordable hosting that keeps my sites secure and allows me to scale up server resources as needed without requiring advanced technical knowledge or a degree in hosting.

Small Business (50 or fewer emp.)
Jan 06, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Servers have been very fast and support has been good."
What do you like best about Cloudways?

The performance of the hosting has been much faster than what we had previouly.

What do you dislike about Cloudways?

Can't think of anything right now that I don't like

What problems is Cloudways solving and how is that benefiting you?

They've helped with website performance as we weren't happy with it prior to switching to Cloudways.

Small Business (50 or fewer emp.)
Aug 03, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Fast, simple, and cost effective. Better than WPEngine in my opinion."
What do you like best about Cloudways?

It is fairly easy to use, there are several data center options, and they manage everything so you just need to worry about the more beginner/intermediate things but not running or patching servers or services. Cost/performance seems better than other options out there--benefit of VPS and managed host all in one.

What do you dislike about Cloudways?

I feel like the console is a little slow and I would like the opportunity for premium support options. The billing is incremental based on use but it can be hard to estimate what it will all cost for backups or other things.

What problems is Cloudways solving and how is that benefiting you?

Lower cost managed service where you get VPS speed. I am happy that I do not have to do a whole lot to make stuff work and that they abstract enough away but allow me to change almost everything I'd ever want to whilst they provide reasonable defaults to get started from.

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Facilidade"
What do you like best about Cloudways?

Facilidade de uso dos recursos e um bom suporte

What do you dislike about Cloudways?

Falta de alterar apenas CPU ou RAM individualmente

What problems is Cloudways solving and how is that benefiting you?

nenhuma

Small Business (50 or fewer emp.)
Jun 22, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Valutazione su server e servizi Cloudways"
What do you like best about Cloudways?

Ottimo servizio, buona anche l'assistenza via chat

What do you dislike about Cloudways?

A volte il sito è down e poi risulta un po' complicato rimetterlo online

What problems is Cloudways solving and how is that benefiting you?

la velocità del sito e l'apertura delle singole pagine

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great hosting with an easy to use interface"
What do you like best about Cloudways?

Very easy to set up Wordpress or php hosting on multiple different cloud providers. Easy to use interface for making advanced changes. Very easy to use compared to other WP hosting.

What do you dislike about Cloudways?

Api documentation leaves much to be desired. Support could also be better. I don't love how to server is disabled for a bit while things like ssl are installed.

What problems is Cloudways solving and how is that benefiting you?

Hosting Wordpress sites. Love the ability to spin up tiny cheap servers for testing.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great and use to use for wordpress website deployments"
What do you like best about Cloudways?

Like the ease of setting up a wordpress website and I like the backups and

What do you dislike about Cloudways?

Pricing is strong compared to other solutions.

What problems is Cloudways solving and how is that benefiting you?

easy wordpress setup, no hassle just deploy

Small Business (50 or fewer emp.)
May 09, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Best customer experience"
What do you like best about Cloudways?

I really liked their Dashboard, which is too easy to use. managing a cloud can never be so simple. And there recent integration with cloudflare enterprise is also really nice.

What do you dislike about Cloudways?

Recently, cloudways increased their pricing making their plan a bit costlier. Their old tier were really good. and one thing which I felt missing is the Open LiteSpeed integration

What problems is Cloudways solving and how is that benefiting you?

We wanted to have a cloud hosting for our blog, but managing a cloud is extremely difficult, especially when we don't know about managing cloud. Cloudways make it super easy even for the noobs to manage a cloud like a pro. their easy to use Dashboard is really good.

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