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Cloudways
Effortless Cloud Hosting
4.7
(709)
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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
Cloudways - Cloudways Homepage
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Cloudways Screenshots
Cloudways Homepage
Cloudways Homepage
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 19, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really helpful support team who will assist you with absolutely anything within minutes of asking"
What do you like best about Cloudways?

Straightforward staging process for the sites

What do you dislike about Cloudways?

I can't fault the system, everything seems solid! Sometimes there are issues with caching when duplicating websites where it will loop saying that the process is in order whereas it has actually finished

What problems is Cloudways solving and how is that benefiting you?

Backup system/SSL/Staging systems are excellent as they speed up the development process

Small Business (50 or fewer emp.)
Jan 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudways makes it easy to manage my websites"
What do you like best about Cloudways?

Easy to set up, I like that it is billed monthly. Good performance and navigtion

What do you dislike about Cloudways?

Some things can be a bit technical, but the help topics and chat are great.

What problems is Cloudways solving and how is that benefiting you?

Website hosting, making it easy

Small Business (50 or fewer emp.)
Jan 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelent provider for years."
What do you like best about Cloudways?

I've been using Cloudways for the past six years to host my websites, and I couldn't be happier with the service. The platform is incredibly user-friendly and allows me to quickly scale and deploy resources as needed. But what truly sets Cloudways apart is their outstanding customer support. Whenever I've had an issue, their team has been quick to respond and help me resolve it. I appreciate all the features Cloudways offers, like automated backups, real-time monitoring, and security enhancements that give me peace of mind. I highly recommend Cloudways to anyone needing a reliable and feature-rich cloud hosting solution.

What do you dislike about Cloudways?

As a Cloudways user, I've found that their pricing can sometimes be a bit steep. The custom control panel is easy to use, but it took me some time to get familiar with it.

What problems is Cloudways solving and how is that benefiting you?

Cloudways helps me to solve my clients' hosting needs by providing a user-friendly and flexible platform. With Cloudways, I can easily scale my resources and deploy my applications without any hassle. The added features like automated backups and security enhancements give me peace of mind and allow me to focus on growing my business. The customer support is also top-notch, which helps me to resolve any issues quickly. Overall, Cloudways is a great solution for my hosting needs.

Small Business (50 or fewer emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"From Beginner to Advanced, cloudways has suited me every step of the way"
What do you like best about Cloudways?

Super intuitive. Clean, easy dashboard. Vast and easy to navigate and read help docs. Impeccable customer service. Always improving, always innovating. One of those companies where you're excited to read their roadmap emails.

What do you dislike about Cloudways?

I don't have any dislikes, I cannot fault them.

What problems is Cloudways solving and how is that benefiting you?

Cloudways hosts mine and all of my clients sites. It also handles the sites CDN's. My servers are always completely customisable and anytime I'm doing something for the first time, their staff basically teach me from scratch exactly what I need.

Small Business (50 or fewer emp.)
Jan 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudways gives you everything you need"
What do you like best about Cloudways?

I love how flexible it is and how much there is to use.

What do you dislike about Cloudways?

There's nothing really I dislike about it. It does what it needs to for what we use it for

What problems is Cloudways solving and how is that benefiting you?

The speed element is something Cloudways solves. It's quick and easy to set things up and isn't confusing.

Small Business (50 or fewer emp.)
Jan 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"very good and easy to use."
What do you like best about Cloudways?

Super simple and well as incredibely easy to use especially for wordpress and other related hosting things. I used DO as backend.

What do you dislike about Cloudways?

Bad mobile layout as well as the interface is sometimes buggy and would glitch out.

What problems is Cloudways solving and how is that benefiting you?

Cloud Hosting and website serving.

Small Business (50 or fewer emp.)
Jan 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Service"
What do you like best about Cloudways?

Hosting Service and costumer service. Having all of the websites in one place

What do you dislike about Cloudways?

price is highly expensive. which for a better email service

What problems is Cloudways solving and how is that benefiting you?

Reducing pricing and offer free email service

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect service from a beginners to an expert stage."
What do you like best about Cloudways?

The features that are included or available as cheap add-ons. The quick response when you need a hand. As an intermediate web developer, I have created a few issues that the Cloudways team have been able to resolve for me in under 5 minutes. Always friendly and always helpful.

What do you dislike about Cloudways?

Although it is super easy to scale up a server to increase resources, it is slightly harder (but not impossible) to scale back down.

What problems is Cloudways solving and how is that benefiting you?

It offers more than most web hosting plans compared to other sites while providing more benefits like security, object caching and backups. I was originally using Godaddy, but would experience a different issue every week. Cloudways has made hosting websites super easy and reliable.

Small Business (50 or fewer emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect for hosting multiple small websites"
What do you like best about Cloudways?

Cloudways offers the flexibility to purchase as much hosting as needed, and gives me speed I could not find through other hosts, even with their "Managed Wordpress" products. With Cloudways I am easily hosting four small, low traffic Wordpress sites and they work so much faster than my previous hosts.

What do you dislike about Cloudways?

There is a bit of a learning curve setting everything up because of how much control you are given. This is worth the trade off, but Cloudways could be difficult to set up for people looking for something that "just works."

What problems is Cloudways solving and how is that benefiting you?

My websites were not loading quick enough, and some of them would frequently get time out errors when working on them. Since switching to Cloudways none of those problems exist anymore.

Small Business (50 or fewer emp.)
Sep 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Switched from another hosting company and didn't look back"
What do you like best about Cloudways?

The customer service is amazing. They're always on hand to help you at any time. The transfer process from my old hosting to Cloudways was a breeze in comparison.

What do you dislike about Cloudways?

I switched from using CPanel to using Cloudways backend which takes a little getting used to but doesn't take long to get your head around it.

What problems is Cloudways solving and how is that benefiting you?

Cloudways gives me peace of mind that my websites will run with no issues and they have bot protection so I can spend more time focusing on building and designing than maintaining the websites.

Small Business (50 or fewer emp.)
Sep 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Exceeds expectations"
What do you like best about Cloudways?

I like how Cloudways has made all the sites I've migrated so much faster to load. The support has been great -- mainly, I've used the chat support. I joined the Agency Partners program and like the features that it brings, including the co-marketing options.

What do you dislike about Cloudways?

The platform is a little different and required a bit of a learning curve, although not awful. Some of the documentation could be updated to better convey how the migrations work for WordPress. Also, there are almost no representations of women on the site -- and the one that is there proclaims her technical incompetence. Find a woman agency owner who can give you a testimonial.

What problems is Cloudways solving and how is that benefiting you?

Slower cpanel servers. Hosting support unable to find reasons for repeated failures on a new server.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very quick and helpful experience"
What do you like best about Cloudways?

You can create different applications and they are all separate from each other

What do you dislike about Cloudways?

Sometimes some of the servers are hard to get working like deploy with fit with bitbucket

What problems is Cloudways solving and how is that benefiting you?

Running different type of environments on one account

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"the best hosting platform"
What do you like best about Cloudways?

The most reliable and efficient shared hosting platform in the game.

What do you dislike about Cloudways?

I dislike absolutely nothing about cloudways.

What problems is Cloudways solving and how is that benefiting you?

Hosting and maintenance can be complex, you make it seamless.

Small Business (50 or fewer emp.)
Jul 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudays was a great choice!"
What do you like best about Cloudways?

The service is perfect, there are always professional agents that help with every requirement.

What do you dislike about Cloudways?

I think that the price is higher than other hosting service providers. I needed to clone my website in order to downscale my server, actually, it was better if I could do it without cloning my server. It had some issues that I had to fix after moving my applications to the new server. only upscale is possible.

What problems is Cloudways solving and how is that benefiting you?

I needed to clone my website in order to downscale my server. the agents helped me to do it, then I had some issues, and they helped me to solve all issues.

Small Business (50 or fewer emp.)
Jul 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fast and easy setup, great management GUI"
What do you like best about Cloudways?

Cloudflare integration and ease of setup

What do you dislike about Cloudways?

Currently I don't have any special downsides to mention

What problems is Cloudways solving and how is that benefiting you?

Cloud wordpress website hosting

Small Business (50 or fewer emp.)
Jul 21, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudways is the best, fastest host I have ever had. My site has never run this amazing before."
What do you like best about Cloudways?

Easy to use Easy to set up Helpful instructions Comprehensive documentation Scaling options Pricing is acceptable

What do you dislike about Cloudways?

Literally nothing. There isn't anything I need to do that I cannot do with Cloudways. My websites have never functioned better.

What problems is Cloudways solving and how is that benefiting you?

Making my website run professionally and reliably. It's on a totally different level than I've had before.

Small Business (50 or fewer emp.)
Jul 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It has saved me so much time and troubles that it's worth every penny"
What do you like best about Cloudways?

I like having so many features included.

What do you dislike about Cloudways?

I didn´t like the live support at first, but it's obvious to me that they improved the team because now they are great

What problems is Cloudways solving and how is that benefiting you?

It helped me solve speed problems and to test new designs on staging mode

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Support"
What do you like best about Cloudways?

Quick Support form them and fast response and fixes on everything I ask.

What do you dislike about Cloudways?

From what I know I do not have any bad things

What problems is Cloudways solving and how is that benefiting you?

A good VPS for an affordable price

Small Business (50 or fewer emp.)
Jun 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudways is a great and easy-to-use hosting service. They make WordPress easy."
What do you like best about Cloudways?

How quick and easy one can deploy a web application on Cloudways.

What do you dislike about Cloudways?

The only form of customer service is text. Being able to call would be easier.

What problems is Cloudways solving and how is that benefiting you?

Cloudways gave us a cheap way to use AWS for our website. They also helped us install a version of SmushPro that converts our site's images to a WebP format automatically.

Small Business (50 or fewer emp.)
Jun 16, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent So Far"
What do you like best about Cloudways?

Cloudways provides an easy and stable hosting service for what otherwise is a somewhat tricky process of vps hosting. They take care of alot of details that you would have to know about vps services.

What do you dislike about Cloudways?

You get what you pay for. Cloudways does charge a premium for its services, which are less if you go to the vps service itself. But then you would be left with a very tricky process to just install a wordpress site.

What problems is Cloudways solving and how is that benefiting you?

I have shared hosting which does not provide sufficient results for the Google Core Vital Score. On shared hosting, I was getting around 50. With Cloudways, I started at 85 and now have 95 on mobile and higher on desktop. Hopefully, this will remain steady in the future.

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