Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Straightforward staging process for the sites
I can't fault the system, everything seems solid! Sometimes there are issues with caching when duplicating websites where it will loop saying that the process is in order whereas it has actually finished
Backup system/SSL/Staging systems are excellent as they speed up the development process
Easy to set up, I like that it is billed monthly. Good performance and navigtion
Some things can be a bit technical, but the help topics and chat are great.
Website hosting, making it easy
I've been using Cloudways for the past six years to host my websites, and I couldn't be happier with the service. The platform is incredibly user-friendly and allows me to quickly scale and deploy resources as needed. But what truly sets Cloudways apart is their outstanding customer support. Whenever I've had an issue, their team has been quick to respond and help me resolve it. I appreciate all the features Cloudways offers, like automated backups, real-time monitoring, and security enhancements that give me peace of mind. I highly recommend Cloudways to anyone needing a reliable and feature-rich cloud hosting solution.
As a Cloudways user, I've found that their pricing can sometimes be a bit steep. The custom control panel is easy to use, but it took me some time to get familiar with it.
Cloudways helps me to solve my clients' hosting needs by providing a user-friendly and flexible platform. With Cloudways, I can easily scale my resources and deploy my applications without any hassle. The added features like automated backups and security enhancements give me peace of mind and allow me to focus on growing my business. The customer support is also top-notch, which helps me to resolve any issues quickly. Overall, Cloudways is a great solution for my hosting needs.
Super intuitive. Clean, easy dashboard. Vast and easy to navigate and read help docs. Impeccable customer service. Always improving, always innovating. One of those companies where you're excited to read their roadmap emails.
I don't have any dislikes, I cannot fault them.
Cloudways hosts mine and all of my clients sites. It also handles the sites CDN's. My servers are always completely customisable and anytime I'm doing something for the first time, their staff basically teach me from scratch exactly what I need.
I love how flexible it is and how much there is to use.
There's nothing really I dislike about it. It does what it needs to for what we use it for
The speed element is something Cloudways solves. It's quick and easy to set things up and isn't confusing.
Super simple and well as incredibely easy to use especially for wordpress and other related hosting things. I used DO as backend.
Bad mobile layout as well as the interface is sometimes buggy and would glitch out.
Cloud Hosting and website serving.
Hosting Service and costumer service. Having all of the websites in one place
price is highly expensive. which for a better email service
Reducing pricing and offer free email service
The features that are included or available as cheap add-ons. The quick response when you need a hand. As an intermediate web developer, I have created a few issues that the Cloudways team have been able to resolve for me in under 5 minutes. Always friendly and always helpful.
Although it is super easy to scale up a server to increase resources, it is slightly harder (but not impossible) to scale back down.
It offers more than most web hosting plans compared to other sites while providing more benefits like security, object caching and backups. I was originally using Godaddy, but would experience a different issue every week. Cloudways has made hosting websites super easy and reliable.
Cloudways offers the flexibility to purchase as much hosting as needed, and gives me speed I could not find through other hosts, even with their "Managed Wordpress" products. With Cloudways I am easily hosting four small, low traffic Wordpress sites and they work so much faster than my previous hosts.
There is a bit of a learning curve setting everything up because of how much control you are given. This is worth the trade off, but Cloudways could be difficult to set up for people looking for something that "just works."
My websites were not loading quick enough, and some of them would frequently get time out errors when working on them. Since switching to Cloudways none of those problems exist anymore.
The customer service is amazing. They're always on hand to help you at any time. The transfer process from my old hosting to Cloudways was a breeze in comparison.
I switched from using CPanel to using Cloudways backend which takes a little getting used to but doesn't take long to get your head around it.
Cloudways gives me peace of mind that my websites will run with no issues and they have bot protection so I can spend more time focusing on building and designing than maintaining the websites.
I like how Cloudways has made all the sites I've migrated so much faster to load. The support has been great -- mainly, I've used the chat support. I joined the Agency Partners program and like the features that it brings, including the co-marketing options.
The platform is a little different and required a bit of a learning curve, although not awful. Some of the documentation could be updated to better convey how the migrations work for WordPress. Also, there are almost no representations of women on the site -- and the one that is there proclaims her technical incompetence. Find a woman agency owner who can give you a testimonial.
Slower cpanel servers. Hosting support unable to find reasons for repeated failures on a new server.
You can create different applications and they are all separate from each other
Sometimes some of the servers are hard to get working like deploy with fit with bitbucket
Running different type of environments on one account
The most reliable and efficient shared hosting platform in the game.
I dislike absolutely nothing about cloudways.
Hosting and maintenance can be complex, you make it seamless.
The service is perfect, there are always professional agents that help with every requirement.
I think that the price is higher than other hosting service providers. I needed to clone my website in order to downscale my server, actually, it was better if I could do it without cloning my server. It had some issues that I had to fix after moving my applications to the new server. only upscale is possible.
I needed to clone my website in order to downscale my server. the agents helped me to do it, then I had some issues, and they helped me to solve all issues.
Cloudflare integration and ease of setup
Currently I don't have any special downsides to mention
Cloud wordpress website hosting
Easy to use Easy to set up Helpful instructions Comprehensive documentation Scaling options Pricing is acceptable
Literally nothing. There isn't anything I need to do that I cannot do with Cloudways. My websites have never functioned better.
Making my website run professionally and reliably. It's on a totally different level than I've had before.
I like having so many features included.
I didn´t like the live support at first, but it's obvious to me that they improved the team because now they are great
It helped me solve speed problems and to test new designs on staging mode
Quick Support form them and fast response and fixes on everything I ask.
From what I know I do not have any bad things
A good VPS for an affordable price
How quick and easy one can deploy a web application on Cloudways.
The only form of customer service is text. Being able to call would be easier.
Cloudways gave us a cheap way to use AWS for our website. They also helped us install a version of SmushPro that converts our site's images to a WebP format automatically.
Cloudways provides an easy and stable hosting service for what otherwise is a somewhat tricky process of vps hosting. They take care of alot of details that you would have to know about vps services.
You get what you pay for. Cloudways does charge a premium for its services, which are less if you go to the vps service itself. But then you would be left with a very tricky process to just install a wordpress site.
I have shared hosting which does not provide sufficient results for the Google Core Vital Score. On shared hosting, I was getting around 50. With Cloudways, I started at 85 and now have 95 on mobile and higher on desktop. Hopefully, this will remain steady in the future.