Unclaimed: Are are working at HostGator ?
HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.
| Company | Endurance International Group |
|---|---|
| Year founded | 1995 |
| Company size | 1001-5000 employees |
| Headquarters | Burlington, Massachusetts, United States |
| Social Media |
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| Segment |
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|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare HostGator with other popular tools in the same category.
The support group at Host Gator is second to none. As a developer I have yet to have a question go un-answered by their support personnel. I love the CPANEL as well as the easy access to UNIX command line via secure shell.
There is a limit to the number of emails you can send per hour. However if you are not sending 1000's of emails per hour then the limit is quite acceptable.
I build many websites as well as IOS/Android Apps that require many UNIX services as well as access to the site via telnet. Also require unlimited disk space.
HostGator is probably the best web hosting out there, i started out using them a few months ago and never felt much trouble while using them. the servers are really fast with many locations which makes your site load faster. the pricing is comparatively cheap for such great performance, they even give you a trial to check out their server for a month for just a penny. the storage and bandwidth are unlimited so you don't have to worry about them at all.the user interface and control panel are so simple and easy to navigate through. they offer great uptime that my website never went down a single second while hosting with them. the support is really great that and usually responds within minutes to your queries.they also offer free domain registration while hosting with them.
the pricing for domains is little high that you cant go with them for purchasing an additional domain. the default wp configs are set to be minimum that you cant take advantage of the servers, it can be hard for an average user to change those setting to get maximum out of their website.
Web Hosting and domain registration.
I loved the ease of setting up the hosting portion. The unlimited bandwidth is nice for my small company.
The advertised discount fine print is a little tricky. You only get the discount if you're willing to pay the annual price and not the month contract.
I have a great hosting platform which is giving me no problems.
Ease of use... problem free,... and when I did have an issue with a Word Press site going down... I got immediate help and quickly had the site back up and running. Love the growth of the cpanel, too.
I wish it was easier to deal with backups.
I don't have to deal with hosting problems with HostGator.
I like that everything is laid out for me. I am not a designer and never created a website in my life, by just following a youtube tutorial and with Hostgator's user-friendly interface, I was able to knock out my first website in a few hours. If all that wasn't enough. Their support team is ALWAYS available, like all the time. No question was too silly for them. Like I said, I am a web design virgin, so they were very helpful the three times I had to reach out to them.
I just started using host gator a few days ago, right now I am very happy and haven't found a reason to complain yet.
I got the grand idea in my head that I needed to build my own website for my business as well as offer Wordpress updates to my clients. The free tutorial I used guided me to HostGator for Webhosting and domain registration.
I like the chat support. 9 out 10 times since 2013, my concerns were answered or corrected for me. The navigation and backend are user-friendly.
Most times, it takes too long for a chat representative to answer. Domain prices for .com, .org. .net should be cheaper. If it weren't for social media, I would not use Hostgator. I was given step-by-step instructions using social media.
On occasions, my website has not worked or I was not able to make changes to my blog. One I contact Hostgator, they are always willing to help me solve the problem immediately. Hostgator is very helping either by phone and/or chat.
Customer service is great, interface is simple to use. Every time I have an issue they are quick to resolve, whether via support chat, ticket, phone, or email. Great pricing. Uptime is great too.
Nothing really. I've been very pleased and that's why I'm a customer year after year.
Reasonably priced website hosting and email for my business and my clients.
HostGator is well priced, has great customer service, and moderately easy to use.
As of yet, I have no complaints with my accounts being hosted through HostGator.
We recently switch our website production and hosting to in-house. We needed a hosting site and this company was recommended above GoDaddy.com
I've used and recommended HostGator for clients that use WordPress and have never had any regrets about using HostGator.
The interface can occasionally be clunky, in that there isn't always a clear distinction between HostGator and it's competitors.
The need was for reliable/secure WordPress hosting and HostGator definitely delivered.
I've been running various websites online, both large and small, for well over decade. During that time, HostGator has always been my "go to" web host. I'm a user of their shared hosting, which I feel offers a great set of features and functionality in its market segment. What has always set HostGator apart from other hosts I've used or had experience with during that same time, is their support. HostGator has knowledgeable and fast on-shore, human support when you need it. The online knowledge base is comprehensive enough that it often avoids my need to contact human support entirely, but when I do need them, they're very knowledgable and helpful. The shared hosting marketplace is littered with hosts, all of which offer very similar pricing and features, but from personal experience with many of those hosts, none of them have ever been able to match the support quality from HostGator. Service reliability is also something that has kept me at HostGator. Over nearly a decade of using them, I can only think of a few very minor interruptions to my site(s), most of which were scheduled and announced maintenance overnight. Never has my business or operations been interrupted by HostGator's service.
They recently increased their pricing, which is something a lot of their competitors didn't do in the marketplace. I worry a lot of penny pinching customers will start to jump ship to lesser quality hosts as a result of this, and it could help HostGator lose the edge they've always had in this segment.
Rock solid shared web hosting has allowed me to have a consistent and uninterrupted online presence in both my personal and business lives.