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HostGator
Reliable Web Hosting Solutions
3.7

( 243 )

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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
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Crevio
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5.0

( 1 )

$29.00/month
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Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to HostPapa?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
HostGator video thumbnail
HostGator 0
HostGator 1
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HostGator 3
HostGator Screenshots
HostGator screenshot 1
HostGator screenshot 2
HostGator screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Jan 14, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I love their service and customer support "
What do you like best about HostGator?

They have very friendly customer service and it is very affordable.

What do you dislike about HostGator?

It’s not very beginner friendly but it’s perfect for professionals or people who understand web development

What problems is HostGator solving and how is that benefiting you?

I have all my websites hosted on HostGator they are very reliable

Enterprise (> 1000 emp.)
Sep 06, 2018
 Source
Overall Rating:
4.5
DK
Dheeraj K.
Java Developer
Share
"Good Hosting Provider!"
What do you like best about HostGator?

Hostgator provides different plans for domain and shared webhosting which is quite good as you can pick based on your need. we are using their "Business" plan as it provides us unlimited website and unlimited space to serve our large number of clients. They too have domain service which is good but i fell costly. Their email service and SMTP servers are good to work on.

What do you dislike about HostGator?

Pricing is an issue for me as i think it is slightly overpriced that go daddy and bluehost. Rest all i feel is good to go.

What problems is HostGator solving and how is that benefiting you?

We as a team work on various websites so we need to host multiple websites inexpensively and simply. Our clients usually ask for unlimited email accounts for their team members which we can get easily from Hostagtor.

Small Business (50 or fewer emp.)
Feb 10, 2018
 Source
Overall Rating:
4.5
RW
Richard W.
Founder
Share
"Great Support"
What do you like best about HostGator?

support, the support provided by Hostgator is of superior quality, not just the response time but also the quality and technical knowledge of customer service is really great. Cpanel of Hostgator is pretty good., it got a lot of features and easy to navigate through. another great thing about the specifications provided by them, from Storage to email addresses, everything is unlimited so you don't have the worry about running out of allowed quota. the pricing is also pretty special, it's not the cheapest but is well within the affordable budget of an average user. also, they offer a 1 cent trial to check out their service for a period of one month and gives the users a chance to test them before actually buying the service. all hosting plans also come with a free domain which I found nothing new but really helpful as you don't have to pay extra for the domain.

What do you dislike about HostGator?

purchasing of additional domains is really expensive when it comes to Hostgator even when they provide a free domain along with hosting plan. the shared servers are not really great, comparatively the speed provided by the Hostgator for shared servers is not up to the level offered by other competitors in the market. the user interface and billing can be a bit confusing to an average user.

What problems is HostGator solving and how is that benefiting you?

Web Hosting and domain registration

Mid Market (51-1000 emp.)
Jan 13, 2017
 Source
Overall Rating:
4.5
Kerryann M. avatar
Kerryann M.
Event Coordinator
Share
"Have your website go live through HostGator"
What do you like best about HostGator?

I would have to say being able to get hosting for a website with ease. Create a business email account with no problem. The fees are very reasonable and affordable. If you have a problem you can contact Customer Service and get answers to your questions in minutes. You can even choose if you want to add security measures to your hosting account for that website. Your choice.

What do you dislike about HostGator?

Nothing. I really am very happy with Hostgator. Great software to have when looking to get you website up and live.

What problems is HostGator solving and how is that benefiting you?

I had an issue with my site not uploading and I was able to contact Technical support and get the problem fixed without any hassle. Within minutes the site was up and running and no more issues occurred.

Small Business (50 or fewer emp.)
Aug 09, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Quality, Affordable hosting"
What do you like best about HostGator?

What I like best About Host Gator is the fact that it's basically an all in one hosting company. I can create a domain, build the website with the website build, AND host it. This makes it extremely convenient for me! Also always have a grat experience with customer support.

What do you dislike about HostGator?

The only thing I dislike about HostGator is when the price starts going up. I like to do business and not spend too much. If you don't catch a deal hosting or creating a website with them can be on the expensive side, which might shock most.

What problems is HostGator solving and how is that benefiting you?

The business problems I am solving is being able to create my site and host it with the same company. I don't have to log into any another site or transfer anything. One bill, one business to work with. I get my domain name, build the site, and host it in one place. The convenience is great.

Small Business (50 or fewer emp.)
Jul 11, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great service for over a decade!"
What do you like best about HostGator?

The customer service with Hostgator has always been above and beyond for me. My questions are always answered the first time around and I have even had them walkthrough an entire process with me to ensure I didn't have to keep calling back to get it handled the next time. They never seem rushed, which is a nice change from a lot of customer service I've experienced with online products.

What do you dislike about HostGator?

I am currently having an issue with e-mails, not mass ones, not going where they should go and arriving in SPAM. This is concerning.

What problems is HostGator solving and how is that benefiting you?

The benefits to Hostgator are great. I have been using them for over a decade and some e-mails now going to spam is the first time I've had any troubles. I'd say that's a HUGE benefit to my business!

Small Business (50 or fewer emp.)
Apr 23, 2016
 Source
Overall Rating:
4.5
Vanesa A. avatar
Vanesa A.
Digital Designer
Share
"Excellent shared and dedicated Web hosting plans but has flaws. "
What do you like best about HostGator?

HostGator feature-packed gives you all the tools to craft attractive, functional websites however the interface is a bit tricky and takes some research to figure out where things are.

What do you dislike about HostGator?

HostGator seems to have very mixed reviews. They are decent for the price but the customer support could be better, but the uptime and speed is great. In fact, I’ve never had any issues with my website not loading. I haven’t tried their email, as I use a free Gmail account for everything.

What problems is HostGator solving and how is that benefiting you?

Trying to test a different host other than Godaddy and BlueHost.

Small Business (50 or fewer emp.)
Apr 06, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good hosting"
What do you like best about HostGator?

Down is very low almost no experience in last 2 years for down time, Cpanel works good as well provide MySQl and ftp access easy to locate inside panel

What do you dislike about HostGator?

Difficult to navigate to control panel and you never realize whats differance in billing panel, control panel and where you can control the site.

What problems is HostGator solving and how is that benefiting you?

1 - Website hosting, Application hosting as well eCommerce site hosting.

Enterprise (> 1000 emp.)
Jan 23, 2016
 Source
Overall Rating:
4.5
JR
Javier R.
Delegado De Alumnos Etsi Informáticos
Share
"The best option for shared hosting needs"
What do you like best about HostGator?

The HostGator experience is based on a good support to the users. Tickets are answered within hours or minutes, no matter what you are paying. HostGator also cares about the experience of your clients, using just excellent hardware with reduced number of users. Also they offer a lot of extras (like SSL certificates or IP addresses) for a good price. Upgrade when you really need, always with the help of a good support team. The documentation is great too, really easy to understand if you have a minimal knowledge about web hosting.

What do you dislike about HostGator?

Maybe the price, the basic service is a bit expensive when you compare with other services. And the control panel is full of ads, not a good experience when you are paying for a "premium" hosting service.

What problems is HostGator solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jan 11, 2024
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Pretty renowned web hosting"
What do you like best about HostGator?

Easy to use , customer care team is good at handling backend compaints. implementaion and integration is seemless and easy. Being a web hosting the frequecy of use is obviously high

What do you dislike about HostGator?

HostGator is a bit more expensive than some others, but you can find similar services for less money. Still, HostGator's quality is really great.But there is not much to complain about.

What problems is HostGator solving and how is that benefiting you?

The services can be down for days which may leave you in a difficult situation. Once thier billing service was down for more than three days. Migratition needs to improve alot.