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HostGator
Reliable Web Hosting Solutions
3.7

( 243 )

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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
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HostGator Categories on Findstack
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Crevio
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5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to Bluehost?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
HostGator video thumbnail
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HostGator 1
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HostGator Screenshots
HostGator screenshot 1
HostGator screenshot 2
HostGator screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 02, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Mid Market (51-1000 emp.)
Nov 29, 2021
 Source
Overall Rating:
3.0
ML
Michael L.
Internet Marketing Manager
Share
"A good value for basic hosting"
What do you like best about HostGator?

HostGator has a wide range of hosting services for web development, email and more. For those that don't want anything too complicated yet still have adequate services for almost every basic project, HostGator is a great choice.

What do you dislike about HostGator?

HG is more of a consumer-facing company with products for small businesses. Their tech support isn't always up to speed on the technologies we're using for specific websites.

What problems is HostGator solving and how is that benefiting you?

We have been able to use HG for basic websites and digital media projects. They have allowed us to get projects up fast and at a relatively low cost. They have provided good uptime and have friendly people that we've dealt with there.

Small Business (50 or fewer emp.)
Jul 27, 2018
 Source
Overall Rating:
3.0
JM
Jayce M.
Founder
Share
"A reliable host for basic websites"
What do you like best about HostGator?

HostGator is user-friendly and has relatively straightforward instructions for setting things up. We can quickly add a domain from a third-party domain registrar to use with our HostGator hosting account. The customer service was easy to get a hold of and helped to walk us through a few things we couldn't figure out. I especially like that HostGator gives us simple tools to manage several features in our hosting account, like email accounts and file transfers.

What do you dislike about HostGator?

Though I like HostGator overall, the web page loading times are typically a bit slower than web pages we host elsewhere. We we ask customer support about this, they generally suggest we try to better optimize our web pages or upgrade to a different web hosting plan.

What problems is HostGator solving and how is that benefiting you?

We're able to host websites and landing pages that have loaded pretty reliably for our visitors. We host relatively simple web pages in our HostGator account and haven't experienced many technical problems. We have gotten many great sales leads through our web pages on HostGator.

Small Business (50 or fewer emp.)
Jan 12, 2018
 Source
Overall Rating:
3.0
AF
Ashley F.
Marketing Manager
Share
"Affordable web hosting"
What do you like best about HostGator?

They migrated my old website to their platform for free.

What do you dislike about HostGator?

Support can be slow, and their dashboard is sometimes confusing.

What problems is HostGator solving and how is that benefiting you?

I needed reliable, affordable web hosting. Host Gator did the trick.

Small Business (50 or fewer emp.)
Jul 21, 2017
 Source
Overall Rating:
3.0
AR
Anatoly R.
Owner
Share
"Hostgator was my first hosting company and now this is a big player in the web hosting industry"
What do you like best about HostGator?

Easy to setup, easy to upgrade to high hosting plan if you reach limitation of current. Great uptime. You can find everything here for example popular content management systems like WordPress.

What do you dislike about HostGator?

After compamy was sold, I experienced abig problem with a support, especially entry level. Need to wait aprox 20 mins to chat. ticket system is awfull. I never got a notification about my ticket is processed or needs my attention. HG rise prices without prior notice.

What problems is HostGator solving and how is that benefiting you?

I can use VPS server hosting plan and quickly upgrade it when my website reach limits, so I never experience service interraption in that manner.

Mid Market (51-1000 emp.)
Jun 18, 2016
 Source
Overall Rating:
3.0
Chris P. avatar
Chris P.
Senior Web Developer
Share
"Good Inexpensive Shared Hosting, Room for Improvement"
What do you like best about HostGator?

Prices are very hard to beat for what you get with their shared hosting plans - cPanel and everything that typically comes along with it, and support when you need it.

What do you dislike about HostGator?

Their support could very often use improvement. Hold times are usually pretty long, and when you do get someone, there are many situations that you have to push hard to get resolved. Their VPS services do not seem up to snuff. Have seen a good number of issues there, and you don't get as much access as with other hosts.

What problems is HostGator solving and how is that benefiting you?

Getting hosting set up quickly and inexpensively for small to medium sites that do not need a full VPS.

Small Business (50 or fewer emp.)
Jan 22, 2024
 Source
Overall Rating:
2.5
HM
Humberto M.
System Engineer
Share
"Host Gator"
What do you like best about HostGator?

Integration with website and development

What do you dislike about HostGator?

Is a slow host, not many functions and integrations

What problems is HostGator solving and how is that benefiting you?

Actually none

Small Business (50 or fewer emp.)
Jan 12, 2024
 Source
Overall Rating:
2.5
JM
Juan M.
Diseñador Gráfico Y Web .Freelance
Share
"Mejor hosting calidad/precio para principiantes"
What do you like best about HostGator?

Dispone de todos los recursos necesarios para comenzar a trabajar en cualquier tipo de página web con un panel de control propio fácil de usar.

What do you dislike about HostGator?

Los planes actuales han cambiado limitando el espacio en disco y el número de sitios que se pueden alojar cuando antes eran ilimitados.

What problems is HostGator solving and how is that benefiting you?

Los planes antiguos como el mio no dejan cambiar la versión de PHP a la más actual, lo que provoca errores en páginas web creadas con WordPress y sus plugins.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Very Interested in Shared Hosting"
What do you like best about HostGator?

I like the Shared Hosting, Web Design, Wordpress Hosting features. The free domain for a year is very enticing. This will allow integration to be easier.

What do you dislike about HostGator?

So far, there is nothing that I do not like about it.

What problems is HostGator solving and how is that benefiting you?

I have been looking for a software that will allow the various hosting services provided here with VPS.

Small Business (50 or fewer emp.)
Jan 19, 2023
 Source
Overall Rating:
2.5
Daniel Ricardo L. avatar
Daniel Ricardo L.
Ingeniero De Sistemas
Share
"Alojamiento de hosting"
What do you like best about HostGator?

Ofrece buenos servicios de alojamiento web, como instalar gratuitamente muchas aplicaciones, como worpress entre otras, prometen soporte personalizado 24/7, permite instalar un monton de plantillas gratuitas.

What do you dislike about HostGator?

El soporte tecnico aveces es muy demorado y para contactarse con un agente es algo complicado, en algunas opotunidad se caia el sitio web por varias horas, los precios son un poco altos comparado con otras empresas.

What problems is HostGator solving and how is that benefiting you?

El momento no tengo alojamiento web con ellos.

Small Business (50 or fewer emp.)
Feb 04, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"I used hostgator for years and whether they are something you need depends on what you want to host"
What do you like best about HostGator?

Hostgator is a sound system if you want to integrate services such as wordpress, having the options built into the infrastructure, it also has services to easily setup emails for your site if you are running a business

What do you dislike about HostGator?

For an average user, their low rate plans aren't enticing for users who only plan to have a static site. The cost of hosting doesn't make sense when the web has plenty of methods for static sites to be hosted effectively for free as long as you have bought a domain name to pair to your sites, such as through GitHub or Netlify. Speaking on pairing your domain to a site, this is a secondary complaint where unlike with google domains, you can't easily connect your site through the DNS settings.

What problems is HostGator solving and how is that benefiting you?

I used Hostgator for the early years of my career to host my portfolio site as well as host WordPress sites for my customers during when I did freelance work due to the easy configuration, which I could then hand off to the client.