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HostGator
Reliable Web Hosting Solutions
3.7

( 243 )

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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
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Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to Bluehost?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
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HostGator 1
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HostGator Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 24, 2025
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243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User-friendly"
What do you like best about HostGator?

I recently switched from another well-known hosting company, and am so happy I did! HostGator has friendly and helpful support staff available instantly via chat. They also have great pricing and a user-friendly UI. Their C-Panel is easy to navigate and comes with all the tools needed.

What do you dislike about HostGator?

I haven't had any problems or difficulties to date.

What problems is HostGator solving and how is that benefiting you?

HostGator's UI is so much more user-friendly that I am saving a significant amount of time whenever I need to update my site or my settings. I've also been able to consolidate several URLs so everything is in one place, rather than hopping between hosts to manage all my domains.

Small Business (50 or fewer emp.)
Sep 28, 2021
 Source
Overall Rating:
5.0
SV
Shelby V.
Computer Technician
Share
"Hostgator saved our business sites"
What do you like best about HostGator?

Hostgator has been easy to use, they cloned our websites, made the websites secure and their customer service is on top of any issue we have had right away.

What do you dislike about HostGator?

The only thing I don't like is that our site has gone down a few times here and there but its not necessarily their fault, just issues with the server.

What problems is HostGator solving and how is that benefiting you?

The benefits from switching to HostGator have been that our site is secure now, I have way more options for editing the sites as well.

Small Business (50 or fewer emp.)
Sep 08, 2021
 Source
Overall Rating:
5.0
LR
Leonardo R.
Desarrollador Web
Share
"HostGator destaca entre los demás por su precio, atención al cliente y calidad de servicios"
What do you like best about HostGator?

Lo que más destaco de HostGator son sus precios, que con sus distintos planes buscan adaptarse a la necesidad de cada cliente. Me parece fundamental el hecho de que cuenten con un servicio con una infraestructura optimizada para WordPress, ya que todos las páginas web que desarrollamos están basadas en este CMS. Asimismo, considero muy importante que sus planes incluyan soporte en español. Además, su portal de clientes es de fácil acceso.

What do you dislike about HostGator?

No tengo ningún comentario al respecto. Considero que cubren complemente mis expectativas.

What problems is HostGator solving and how is that benefiting you?

En HostGator almacenamos todas las páginas web que desarrollamos en nuestro trabajo, así como también nuestro propio sitio web. Consideramos que ahorramos mucho dinero, utilizando HostGator por encima de otros, logrando ofrecer un servicio web de calidad.

Small Business (50 or fewer emp.)
Aug 10, 2021
 Source
Overall Rating:
5.0
CP
Chaitanya P.
It Trainer
Share
"Reliable, Pocket Friendly and World Class Web Hosting for Businesses"
What do you like best about HostGator?

Super Support. Smooth Control Panel. Generous Moneyback guarantee.

What do you dislike about HostGator?

Aggressive Upselling. Many additional services are pre-selected during the sign-up process.

What problems is HostGator solving and how is that benefiting you?

Free migration: I migrated all my data free of cost and in little time. The support team is excellent.

Small Business (50 or fewer emp.)
Aug 08, 2021
 Source
Overall Rating:
5.0
WS
William S.
Website Manager
Share
"Best web hosting with in class support"
What do you like best about HostGator?

I adore Hostgator's fast support as they've always responded to me in minutes. Whenever I needed help installing a script or configuring my WordPress website, I can hop onto their live chat any time, and they'll always be there to help me. They are really friendly and never gave up with me even though I think some of the questions I asked them were kind of lame and could be easily googled. Their prices are also a steal. I paid a $125 for 3 years worth of unlimited storage website hosting and managed support. At that price point, that's hard to beat, especially with their fast support team. Their support response time is where Hostgator shines the most.

What do you dislike about HostGator?

Even though Hostgator is in the United States, and they boast that their tech support staff and servers are in the US, I feel like Hostgator outsource their support team from other countries. Because sometimes in the live support chat, I end up with an operator whose English isn't native and is sometimes grammatically incorrect, but I still could understand him. I know it's an Indian whenever they use words like "kindly" in front of their support response messages. I just rather prefer in-house American support. It's alright for me that they have to outsource staff because that's the sacrifice of having fast support 24/7. Although their first response is fast, sometimes my problems require "upper level" support, so they have to wait for one of the higher ups to solve my problem. The longest time I waited for them to solve my problem was 3 days, but I was not left alone for 3 days. They constantly kept me updated while we wait for one of the higher ups to solve my problem.

What problems is HostGator solving and how is that benefiting you?

Hostgator has saved me a lot of money because before I had hostgator, I was paying for another web host monthly. But with Hostgator's 3 year term, I saved a lot of money and stress because I know I won't be missing hidden fees or getting a surprise every month or so. Hostgator support has also kept my website upfloat because if I didn't know how to change the font on my wordpress site, they guide me and do it for me quickly. I learned a lot from Hostgator support too, so I can be independent on my own now, knowing that they still got my back if I can't figure out something.

Small Business (50 or fewer emp.)
Sep 29, 2020
 Source
Overall Rating:
5.0
Carolina L. avatar
Carolina L.
Desarrollador Sénior
Share
"HostGator works exceptionally for WordPress hosting"
What do you like best about HostGator?

The pricing for HostGator hosting is the most competitive among the various popular hosting solutions. It has excellent features for hosting a WordPress website, such as a large number of simultaneous processes and different MySQL connections. Their technical staff have also been very friendly and have helped us with the various problems that have arisen with our website.

What do you dislike about HostGator?

HostGator has not given us any problems and on the contrary it has been a solution that always remains operational and with really good customer service.

What problems is HostGator solving and how is that benefiting you?

I think that the main benefit that we have obtained with HostGator is its different tools for managing WordPress, where we can install it with a few clicks. We also benefit from its upload speeds, which allow us to easily upload our files. Finally, I consider that its price is really reasonable compared to other options.

Mid Market (51-1000 emp.)
Sep 15, 2020
 Source
Overall Rating:
5.0
Maria R. avatar
Maria R.
Web Developer
Share
"HostGator is a No.1 service for its affordable prices and connection speeds"
What do you like best about HostGator?

The servers are incredibly fast. Their hosting plans are reasonably priced. HostGator is also great because it has SSD drives. It also seems important to me that you have all versions of PHP and MySQL, including old or recent versions. The user interface is simple and easy to learn to use.

What do you dislike about HostGator?

I have never had any mishaps with the HostGator servers. I also found your customer service to be very friendly, so I have no complaints.

What problems is HostGator solving and how is that benefiting you?

We are currently using this service for our own business and it works great. Our website has been continuously active since we used HostGator. The most important thing is that we have obtained support at all times with any question.

Small Business (50 or fewer emp.)
Jul 29, 2020
 Source
Overall Rating:
5.0
Bobby S. avatar
Bobby S.
Desktop Support Specialist Ii
Share
"HostGator Meets My Webhosting Needs"
What do you like best about HostGator?

The ease of use, cost of setup, and the level of support make HostGator a no-brainer.

What do you dislike about HostGator?

The WHM software could be a little more intuitive to use. But that's really my only critique.

What problems is HostGator solving and how is that benefiting you?

The ability to host sites for myself and clients. The benefits are having an online presence to represent yourself or business to the world.

Small Business (50 or fewer emp.)
Jul 28, 2020
 Source
Overall Rating:
5.0
WM
William M.
Founder
Share
"Best Web Hosting Service Provider"
What do you like best about HostGator?

One thing I like most about HostGator is their uptime. When using their services, I am always sure that my website will be online almost all the time. HostGator themselves guarantee up to 99.9% uptime. And as a person who has used their services for many years now, I can confirm this to be true. I can’t tell one instance when I experienced downtime with my website. Amazing Customer Support: HostGator have a live chat with human customer service personnel. I am saying humans because most of the live chats you get bots. But not with HostGator. The customer service personnel are professional and friendly. And most importantly, they solve any issue you raise. The customers' support is there 24/7. So, when I am using their services, I have nothing to worry about because I know in case of any issue, I will find someone to help me. Amazing features with great discounts: HostGator offers up to 62% off discount on initial package purchase. They also give a free domain name and SSL certificate. Even without the discounts, their packages are affordable.

What do you dislike about HostGator?

Sometimes you might have to wait for more than 5 minutes for the live chat to respond. Unfortunately, when they respond and you already not there at that moment, they close the chat after like 2 minutes.

What problems is HostGator solving and how is that benefiting you?

I use HostGator to host all my websites. They’re very reliable.

Small Business (50 or fewer emp.)
Apr 17, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Making our emailing life foolproof"
What do you like best about HostGator?

Super easy to access all emails in one spot to delete, suspend, make active, add, etc.. Award winning security!

What do you dislike about HostGator?

Nothing I have had nothing but positive experience!

What problems is HostGator solving and how is that benefiting you?

Email for our company