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HostPapa
Your Business's Reliable Web Host
4.3
(143)
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HostPapa Reviews & Product Details

HostPapa Overview
What is HostPapa?

HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.

Company HostPapa Inc.
Year founded 2006
Company size 51-200 employees
Headquarters Burlington, Ontario, Canada
Social Media
HostPapa Categories on Findstack
Ask Questions about HostPapa
What HostPapa is best for?
How does HostPapa compare to dhosting?
What are the pros and cons of HostPapa?
HostPapa Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostPapa Pros and Cons
Pros
  • Servers are fast and reliable
  • Data centers are located in strategic locations
  • Excellent customer service support
  • User-friendly, especially for new users
Cons
  • Doesn’t offer a speed enhancing software
  • Doesn’t offer free automatic backups
  • Confusing and unreliable checkout process
HostPapa Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostPapa Media
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HostPapa Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 06, 2024
HostPapa Logo
143 HostPapa Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
May 17, 2018
 Source
Overall Rating:
5.0
FW
Fran W.
Managing Director
Share
"LunarPages Review"
What do you like best about HostPapa?

I am a small business operator, with a website. I am not a techie or a geek, the staff at lunarpages is very helpful whenever I do have a question.

What do you dislike about HostPapa?

I cannot think of anything. The survey requires at least 40 characters so I will repeat myself, I do not have any issues.

What problems is HostPapa solving and how is that benefiting you?

The reliability of their website hosting keeps my business moving forward.

Small Business (50 or fewer emp.)
May 17, 2018
 Source
Overall Rating:
5.0
MW
Matthew W.
Owner
Share
"Solid company"
What do you like best about HostPapa?

They have been around a long time, they are prompt and friendly when needing help. Great job lunar-ages. I love the weebly!

What do you dislike about HostPapa?

Nothing soft is negative. they are responsive and helpful, maybe not the cheapest.

What problems is HostPapa solving and how is that benefiting you?

Good web presence. I was able to seamlessly create a weebly website and post it and change it easily I love that i as am amateur can do that! I now feel comfortable building my wife a site too!

Small Business (50 or fewer emp.)
May 17, 2018
 Source
Overall Rating:
5.0
TK
Thomas K.
Founder
Share
"Consistent, reliable and trusted"
What do you like best about HostPapa?

Their knowledge and support are excellent. Never an excuse, but always a solution to be found. I have been using Lunarpages for more than a decade and have referred many clients to them with positive outcomes.

What do you dislike about HostPapa?

Like all providers shared support takes a little longer, but they are still quite fast.

What problems is HostPapa solving and how is that benefiting you?

They have excellent staff and a reliable fast backbone - including their own data center. We have several dedicated solutions with Lunar, allowing us flexibility in development and serving our own clients.

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
5.0
Lucinda C. avatar
Lucinda C.
President
Share
"Easy to use for a non techie "
What do you like best about HostPapa?

I like the step by step process of set up and connecting my many domains. I also like the personal support.

What do you dislike about HostPapa?

I would like to have more ease with allowing my assistant to check emails without logging into my system. I would also like to set them up with their own accounts and ease with checking emails.

What problems is HostPapa solving and how is that benefiting you?

setting up sites with ease and security

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
5.0
RG
Randy G.
Illustrator
Share
"Tech support"
What do you like best about HostPapa?

I have never had any trouble with Lunarpages since switching to them several years ago (I don't remember how many...perhaps 10?). I have had just a few technical glitches and they have been resolved very quickly.

What do you dislike about HostPapa?

Nothing really...perhaps that the problem happened in the first place?

What problems is HostPapa solving and how is that benefiting you?

No business problems

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
5.0
CS
Cassandra S.
Founder
Share
"Lunarpages is everything you need at a great value"
What do you like best about HostPapa?

I love that Lunarpages is easy to work with and provides accesible customer service when I need it.

What do you dislike about HostPapa?

The UI on the Dashboard could use an update - but there aren't any competitors that offering much better in this department.

What problems is HostPapa solving and how is that benefiting you?

They offered a quick easy way to host our website.

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
5.0
JR
John R.
Founder
Share
"Awesome experience"
What do you like best about HostPapa?

Availability, knowledge, prompt response, being proactive.

What do you dislike about HostPapa?

Nothing in particular. Nothing to dislike

What problems is HostPapa solving and how is that benefiting you?

Hosting of websites and webapps/solutions.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
MF
Michael F.
Owner
Share
"I don't know how many years I've been with Lunarpages, it's well over ten years. They're just GREAT!"
What do you like best about HostPapa?

I can't think of maybe ONE time that their servers have been down. Their customer service is always quite helpful and friendly. I've sent three or four clients and friends to Lunarpages...

What do you dislike about HostPapa?

I can't think of anything, really...As I've stated, their product and service have EASILY been up to my expectations...

What problems is HostPapa solving and how is that benefiting you?

I've used them to host my graphic design business all these years. I also have my painting and teaching site with them. I'm retired from design now (40 years is enough!) and just painting and teaching, although I'm leaving both sites live...

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
SY
Sergey Y.
It Coordinator
Share
"Reliable and reasonable"
What do you like best about HostPapa?

The Lunarpages provides a reliable hosting for number of my projects and projects of my customers. Good prices for a good set of options. The best solution I've seen on a market so far.

What do you dislike about HostPapa?

No significant disadvantages. Everything is OK or good.

What problems is HostPapa solving and how is that benefiting you?

Company websites and small-to-medium grade e-commerce. Reliable and has a good customer support.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
FF
Fred F.
Website Design, Graphic Design, Photography
Share
"My Best Hosting"
What do you like best about HostPapa?

Features, price, cpanel, technical support, security, pretty much everything except for below

What do you dislike about HostPapa?

Lack of weekend telephone support and west coast working hours

What problems is HostPapa solving and how is that benefiting you?

reliable web hosting

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
CS
Carrie S.
President/Owner
Share
"Over the Moon for Reliability "
What do you like best about HostPapa?

I have been a LunarPages customer since 2011 when my webmaster recommended them as my hosting site. I have rarely had my website shut down, which I am entirely dependent upon for visitors to access and make reservations for my tour business. The few instances in which I have needed to contact Support for technical assistance, LunarPages response has been swift and end-user friendly. I am NOT a coding expert!

What do you dislike about HostPapa?

Sometimes, the level of security (i.e., passwords) for various email accounts and hosting site access is a bit much. However, I guess it’s safer as I have not had any unauthorized invasion of my website or email accounts.

What problems is HostPapa solving and how is that benefiting you?

Reliable service/access of my website and email accounts

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
CA
Carlos A.
Owner
Share
"Excellent service and uptime. A class A service provider."
What do you like best about HostPapa?

Customer service has always been superb. They have great communication with the customer. The uptime has always been a positive thing. Always on top. All the required upgrades on servers and services are properly and timely communicated so that the users can take all required action. No lost information in all these years using their service. I appreciate that they provide the customer with web tools to analyze traffic and website success. This is very important in the changes that have been applied through the years. It is also very useful to have a very personalized management platform in which each user can be specifically configured and restricted if required.. It's ease of use is another positive aspect. All of my customers have been very satisfied with their service and I thank Lunarpages for providing such a professional site through all these years.

What do you dislike about HostPapa?

I have not had any bad experience with Lunarpages

What problems is HostPapa solving and how is that benefiting you?

Lunarpages host several of my websites. and email accounts.. It has allowed me to configure different type of websites and hold multiple users on each site. It has always partnered with web programming and web tools providers so that from a customer point of view, the sites are easier to setup and have more enhanced sites.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
MM
Marla M.
Founder
Share
"Lunar pages has always been very helpful!"
What do you like best about HostPapa?

I have been with lunar pages since 2004! They have always been extremely helpful with their technical support! Whenever I have had questions, they are always ready to assist.

What do you dislike about HostPapa?

Like all companies, every once in.a while the wait on hold is a bit longer than I would like.

What problems is HostPapa solving and how is that benefiting you?

They have helped me to get my info out to the world! I have never had an outage with my website in all the time I’ve been with them. They are second to none and their tech support is terrific!

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
RS
Ron S.
Founder
Share
"Lunarpages one of the best!!!"
What do you like best about HostPapa?

The uptime has been amazing, no problems at all and I have been with Lunarpages for many years.

What do you dislike about HostPapa?

I truly can not come up with any negatives that I have had with Lunarpages.

What problems is HostPapa solving and how is that benefiting you?

I have them hosting my website and they take care of everything.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
MA
Mark A.
Founder
Share
"Good customer service"
What do you like best about HostPapa?

They are quick to resolve problems, and usually quick to update us on any ongoing issues.

What do you dislike about HostPapa?

It's not a terribly big deal but it's not a 24 hour service - sometimes issues arise after-hours.

What problems is HostPapa solving and how is that benefiting you?

We have our company website and email withLunarpages

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
MW
Melanie W.
Product Quality Co Worker
Share
"Used LP for webhosting for almost 20 years"
What do you like best about HostPapa?

I've never had any problems with LP web hosting. Always a good product for the money and always reliable.

What do you dislike about HostPapa?

Never had anything to dislike about LP at all.

What problems is HostPapa solving and how is that benefiting you?

Provides me with all the tools and space I need for both a personal website as well as my business.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
EB
Ed B.
Retired
Share
"Great Web Host and Customer support"
What do you like best about HostPapa?

Communications with LunarPages have always been extremely easy and always very quick. I have never had to wait more than a few minutes when contacting support via their toll free phone number. Their support has always been very quick and their technicians have been very knowledgeable and they always have had all the answers to every one of my questions or problems. I have had almost zero down time in the fourteen years that I have been a LunarPages customer - none in so long that I have actually forgotten when the.last time was that I had down time.

What do you dislike about HostPapa?

Nothing at all. How can I make 40 characters if I don't have any dislikes? The only negative is that I had a couple of domains blocked from accessing my site because they were blacklisted. Support guided me in how to fix this problem and all was good in a matter of minutes. So these were not really dislikes but rather small interruptions that were easily corrected.

What problems is HostPapa solving and how is that benefiting you?

I retired from the corporate life in 2001 but have had my one man business since 1978. Until I retired I had many solutions provided simply because I used LunarPages.. I have had many new customers find me because of LunarPages which ultimately generated more business for my one man support business as a system builder and solution provider.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
CB
Carole B.
Founder
Share
"Heads and shoulders above all others"
What do you like best about HostPapa?

We have been dealing with Lunarpages for many years and find them to be extremely helpful and knowledgeable. When we first signed up, we had a few technical glitches, but with their help we got past the problem. Their technical support is so above others we have dealt with.

What do you dislike about HostPapa?

There is nothing that we dislike about Lunarpages.

What problems is HostPapa solving and how is that benefiting you?

They are there when you need them and don't have to "take a number" to get serviced.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
JJ
Jack J.
Founder
Share
"Been with Lunarpages over 10 years and they have been with us with great tech support!"
What do you like best about HostPapa?

Lunarpages' tech support is superb! I've never waited on hold for a long time for them to get to me. And when they do hear my question, they go right to work trying to resolve whatever issue I might have.

What do you dislike about HostPapa?

I'd love it if Lunarpages would have tech support on the weekend. You never know when problems will happen.

What problems is HostPapa solving and how is that benefiting you?

Without our website, we wouldn't be in business. And the fact that Lunarpages' down time is practically nil , we're there for our customers on a consistent basis.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
BB
Brenda B.
Founder
Share
"Love Lunarpages!"
What do you like best about HostPapa?

What I like the most is that when I need technical support it is only a phone call away. Courteous, knowledgeable,

What do you dislike about HostPapa?

I really can’t say there is anything I dislike.

What problems is HostPapa solving and how is that benefiting you?

Keeping my website fresh & up to date is a breeze!

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