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HostPapa
Your Business's Reliable Web Host
4.3

( 143 )

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HostPapa Reviews & Product Details

HostPapa Overview
What is HostPapa?

HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.

Company HostPapa Inc.
Year founded 2006
Company size 51-200 employees
Headquarters Burlington, Ontario, Canada
Social Media
HostPapa Categories on Findstack
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5.0

( 1 )

$29.00/month
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Ask Questions about HostPapa
What HostPapa is best for?
How does HostPapa compare to Bluehost?
What are the pros and cons of HostPapa?
HostPapa Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostPapa Pros and Cons
Pros
  • Servers are fast and reliable
  • Data centers are located in strategic locations
  • Excellent customer service support
  • User-friendly, especially for new users
Cons
  • Doesn’t offer a speed enhancing software
  • Doesn’t offer free automatic backups
  • Confusing and unreliable checkout process
HostPapa Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostPapa Media
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HostPapa Screenshots
HostPapa screenshot 1
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HostPapa screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
HostPapa Logo
143 HostPapa Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Nov 22, 2019
 Source
Overall Rating:
5.0
Kirk H. avatar
Kirk H.
Ceo
Share
"Quick Easy Service"
What do you like best about HostPapa?

Great prices, prices are lower and more reasonable than any other provider I've found.

What do you dislike about HostPapa?

We get blacklisted pretty often. I use VPN so it must be that the addresses chosen by the VPN have been blacklisted at other times because of other users as the address changes multiple times per day.

What problems is HostPapa solving and how is that benefiting you?

Email Blacklisted

Small Business (50 or fewer emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
Lynn K. avatar
Lynn K.
Independent Writer And Editor
Share
"Big D@mn Heroes"
What do you like best about HostPapa?

Consistent uptime, reasonable prices, and absolutely fabulous customer service.

What do you dislike about HostPapa?

Not everyone uses Lunarpages. Se4riously, I've never had any issues with them.

What problems is HostPapa solving and how is that benefiting you?

They've been my hosts for years. The past few years, I've been working in other areas and haven't had time to update my sites. They helped me get everything up and running again.

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very positive inner action with customer service folks"
What do you like best about HostPapa?

Both online customer service folks were very patient and effective to solve my problem

What do you dislike about HostPapa?

Nothing that occurred with the interaction

What problems is HostPapa solving and how is that benefiting you?

email wouldn't work on my new laptop and then after fixing that mail didn't work on my desk top. Through using host connect both customer shrive reps were able to fix my problem.

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Needed help about establishing domain in office 365 account."
What do you like best about HostPapa?

We have no complaints. I am not an IT person, so cannot answer in detail.

What do you dislike about HostPapa?

Customer support is not 24/7. We have needed help after office hours.

What problems is HostPapa solving and how is that benefiting you?

It provides the services we need at a good price.

Small Business (50 or fewer emp.)
Aug 06, 2019
 Source
Overall Rating:
5.0
Sally S. avatar
Sally S.
Owner
Share
"The absolute best"
What do you like best about HostPapa?

The attentiveness of all the people are great. Helping me change plans, to an ecommerce site , answering questions about the program weebly.

What do you dislike about HostPapa?

I've never had any dislikes from my interactions.

What problems is HostPapa solving and how is that benefiting you?

Using weebly for setting up my ecommerce site. Being able to very easily walk me through questions an setup

Small Business (50 or fewer emp.)
Jul 31, 2019
 Source
Overall Rating:
5.0
TP
Thomas P.
Ceo
Share
"Problem Solvers!"
What do you like best about HostPapa?

I need to be able to talk to technical support via the phone, and it is the main reason for changing over from my previous hosting site. Lunarpages has been extremely proactive and reliable not only during the migration which they handled completely, but in every other aspect of keeping my website running smoothly.

What do you dislike about HostPapa?

at times the website appears to running a bit slower than I would like during editing, but i think that has more to do with Wordpress than Lunarpages.

What problems is HostPapa solving and how is that benefiting you?

Our domain names are all in one place. We have instant customer support when we encounter problems with our site

Small Business (50 or fewer emp.)
Jul 30, 2019
 Source
Overall Rating:
5.0
Monica B. avatar
Monica B.
Owner
Share
"Excellent customer service!"
What do you like best about HostPapa?

I called Lunar Pages because there was an issue with my web site not working and they were great at providing fast and effective solutions, I felt like I was being taken care of and they were happy to do it. One of the best customer experiences I've had!

What do you dislike about HostPapa?

There wasn't anything I disliked in my recent experience with Lunar Pages tech support.

What problems is HostPapa solving and how is that benefiting you?

My web site was suspended due to a malware problem. My website is so integral to my daily business function and they provided me with cost effective and efficient solutions to get it back up and running again. If I have problems in the future I know I can count on them to be my remedy rather than waiting for technical support from someone else.

Small Business (50 or fewer emp.)
Jun 05, 2019
 Source
Overall Rating:
5.0
JO
Jason O.
Owner
Share
"Clay is THE MAN!!!"
What do you like best about HostPapa?

I was stuck on a recent issue with some file configurations for a CMS. Clay went out of his way to help me and help me understand my issue. He is a man among men. I would recommend if you are banging your head against the wall to call Clay and he will make your day. Perhaps your week!

What do you dislike about HostPapa?

Absolutely nothing. Best customer service in the industry!

What problems is HostPapa solving and how is that benefiting you?

That Clay is Awesome!

Small Business (50 or fewer emp.)
May 29, 2019
 Source
Overall Rating:
5.0
James P. avatar
James P.
Owner
Share
"Excellent tech support service"
What do you like best about HostPapa?

no waiting, professional, polite, expert help which solved my issue.

What do you dislike about HostPapa?

so far there is nothing about Lunar Pages that I dislike.

What problems is HostPapa solving and how is that benefiting you?

Website hosting, email management, ftp,

Small Business (50 or fewer emp.)
Feb 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great job troubleshooting for me. Thanks!"
What do you like best about HostPapa?

JD did a great job of articulating the problem and cutting to the chase of fixing it. Very savvy. On point!

What do you dislike about HostPapa?

Wait time (but doesn't everybody)? But I really like everything.

What problems is HostPapa solving and how is that benefiting you?

Resolving attempts to hack into my website and updating info to prevent it. Excellent job!