20i Reviews & Product Details

When things are working fine and you know what you are doing, 20i is the perfect hosting company but it is when something goes wrong and you don't know what you are doing that you really appreciate the absolutely EXCELLENT SUPPORT. They have helped us resolve issues of our own making SO MANY TIMES. BRILLIANT HELPFUL SERVICE

The ONLY downside is caused really by banks. 20i take payments from debit/credit cards for automatic renewals. Sometimes these attempts are made in the middle of the night so the banks occasionally insist on verification but, as the accounts are not monitored at that time, the payment fails. I blame the banks for not having a system to automatically authorise certain repeating payments.

They provide a platform where we can host and administer clients' domains, websites, emails, etc. The control panel is easy to navigate and gives us great flexibility in how we work with clients.

It just works! The WordPress hosting platform provides a fast, secure and reliable platform for our clients websites and the 99.98% uptime means their websites are always open for business. The 20i support is fast and of an excellent standard to troubleshoot any questions we might have.

We are yet to find one to be honest. Their background from a former company has allowed them to address and further develop any failings with their offering so the services offered are spot on.

Reliable, fast and secure hosting. The daily malware scans provide peace of mind as well as each site being ring-fenced from others, meaning if a site was compromised, we would have to fix or restore a backup of that site only.

Super quick hosting and extremely reliable. Super customer service and very easonable pricing.

I can't think of any! There really isn't anything I dislike at all.

I host all of my customers websites and applicationas on their servers and they are great.

The responsive support team. Replies are always quick and direct.

The managed servers they have just began offrring. Obviously too soon as they are not ready yet

Quick, efficient hosting. Its simple but effective.

Support is above and beyond, everything is well made, well thought of, simply amazing

It is not in other languages, so using all the tools is somewhat limited

Having excellent, reliable and fast hosting for a great price

Their support and response to queries. They are awesome.

Nothing. I didn't find anything to complain.

I am using their services for website and web app and it is performing well.

The support team at 20i is the best support team I've dealt with. They've ALWAYS gone the extra mile. Working in the support sector myself I know that people who genuinely care to help can be hard to come by, he is a great example for 20i and only makes them shine even brighter than the services they offer. Extremely easy to use and navigate and super-fast servers. It cost 4 times more a month than what I was paying elsewhere but I soon realized I had my ideas of web hosting all wrong. There's no offering quite like 20i's if you have enough customers. Plenty of ways to enable to you make money too which is just refreshing. Not a greedy company in my opinion. Very fair. I also very recently recommended and onboarded a 20i's reseller package to a company that I work for which goes to show how highly I think of 20i.

The live chat agents have been absolutely fantastic in resolving my issues via chat/email but as a helpdesk manager myself and an end-user, I've always preferred telephone contacts which aren't provided. But still, no complaints whatsoever as the service I've received via live chat and the ticketing system has been absolutely impeccable.

20i solved a lot of slowness and bad support issues I had with my original web hosting company. 20i's Content Delivery Network and load-balancing makes things run as soon as they possibily can be.

We have been using 20i for over 4 years now and they have always been on hand to resolve any problems, their support is amazing and it's like having an extension to our own team. Hands down the most caring and best hosting support team. We could say the same for the actual services too, after migrating from WHMCS to Hostshop, managing and maintainng our hosting business has been a breeze.

There are next to no downsides about 20i, the only issue we really have is not being able to use our own nominet IPS tag which we could do on WHMCS. This means we had to choose HostShop over a partnership we had with Nominet as we no longer use our tag very much.

20i allows our business to provide hosting services with ease through Hostshop. The integrated system creates a seamless and easy experience for our customers.

It's all unlimited at a very competitive price. The products offered covered almost everything you'd ever need. The performance is very good and the customer support is excellent.

It's hard to think of something. Offering NodeJS in their shared reseller platform would be great.

They make it possible for me to have unlimited sales knowing it is well supported.

I have been running my agency for over a decade now. During that time I have hosted with three different web hosts. The most important thing for me is the speed at which my support requests are dealt with. As soon as I feel that the service is not to the standard I demand I move hosts. I moved to 20i a couple of years ago and now have almost 50 clients on my 20i server. Any submitted support request, no matter how big or small, is dealt with almost instantly. That is really hard to find in my opinion. I can’t recommend these guys enough.

I literally have nothing bad to say about 20i.

I can add an unlimited number fo clients to my reseller account and there are no extra charges for any other services within the hosting services for my clients.