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20i
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4.9

( 114 )

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20i Reviews & Product Details

20i Overview
What is 20i?

The first web hosting platform you'll love. And the last one you'll ever need. 20i makes the hardest parts of deploying and managing a website easier - leaving designers/developers, businesses, and agencies with more time to focus on what they do best - growing their business. We’re committed to delivering performance that’s off the charts, scalability you can count on and advanced security out of the box for everyone, with our multi-cloud platform.

Company 20i Limited
Year founded 2016
Company size 51-200 employees
Headquarters Mansfield, Nottinghamshire, United Kingdom
Social Media
20i Categories on Findstack
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Crevio
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5.0

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$29.00/month
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What 20i is best for?
How does 20i compare to Bluehost?
What are the pros and cons of 20i?
20i Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
20i Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 09, 2025
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114 20i Reviews
4.9 out of 5
Small Business (50 or fewer emp.)
Dec 31, 2023
 Source
Overall Rating:
5.0
CC
Chris C.
Founder
Share
"Really Great, yet still improving."
What do you like best about 20i?

20i reliability, ease of use, straightforward user interface. and excellent support team for that weird question I sometimes have, before I make a change I like to make sure. They answer quickly, professionally, and more importantly. accurately. Whats not to admire?

What do you dislike about 20i?

Setting up hostshop is quir=te easy for resellers, but it still has a little way to go as regards editing. as I spend quite a bit of time trying to figure it out when it should be clear.

What problems is 20i solving and how is that benefiting you?

Site URL changes re .htaccess accuracy.

Small Business (50 or fewer emp.)
Dec 28, 2023
 Source
Overall Rating:
5.0
CN
Chris N.
Founder
Share
"Can't fault service or products"
What do you like best about 20i?

Faith in hosting companies restored! Thank you 20i. The system and interface etc works well, and whenever we have a problem, we can live chat or post a ticket and we get timely and helpful replies quickly and easily.

What do you dislike about 20i?

Can't think of anything negative to be honest.

What problems is 20i solving and how is that benefiting you?

An easy place for all our domain names to live, and set up emails if required. We've typically hosted sites elsewhere as an agency, but we're using some of 20i's hosting now too and that's super easy to use.

Small Business (50 or fewer emp.)
Dec 15, 2023
 Source
Overall Rating:
5.0
Jack I. avatar
Jack I.
Managing Consultant
Share
"Overall, always a painless experience, with great support when needed"
What do you like best about 20i?

Fast and 'actually helpful' support team. Support is always there, even for the simplest of things, they speak to you like you are human, not just another customer. Plenty of features and services to allow me to offer the best hosting out to my customers.

What do you dislike about 20i?

Generally, nothing, but the UI for the Reseller Hosting is still clunky to use, even after much improvement. More needs to be done here to make it faster to navigate through.

What problems is 20i solving and how is that benefiting you?

A simple and effective solution to reseller hosting, backed by amazing customer support.

Small Business (50 or fewer emp.)
Dec 08, 2023
 Source
Overall Rating:
5.0
ST
Simon T.
Founder
Share
"The best customer services I've ever experienced"
What do you like best about 20i?

I like the migration service it's very easy and if there is a problem like there was with my previous host over a DNS issue with the second site I needed to migrate they helped me through the staging process which I'd never done before and they took the lead through the whole process. they are not just generic support staff who answer the phones or divert your ticket to the right department, they are all technically qualified people and give you the assistance right from the get go. I particualy love thier WordPress optimised platform which is great as I develop websites for my clients using this, so no more messing around optimising servers myself with increased memory etc. The built in web application firewall and malware scanner is a big plus also the free SSL, 20i are saving me money every year here, so no more pricey bloaty plugins to install. Their CDN is a massive plus so no more cachhing plugins required either. I can't recommend 20i enough they are packed full of useful features , easy integratins and implementation and Ben G who supported me through the process was absolutely brilliant.

What do you dislike about 20i?

Have't found anything I dislike. I'm not sure there is anything to dislike.

What problems is 20i solving and how is that benefiting you?

They are solving my previouse platform issues with heart internet and also solving my previous customer support issues, my previous host left me hanging for nearly 4 days before I got an answer, with 20i it was less than ten minutes.

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
PB
Phil B.
Founder
Share
"Great support, super reliable and responsive"
What do you like best about 20i?

Great dashboard, products, services and customer support

What do you dislike about 20i?

Nothing to dislike. Have used them for many years and never had an issue.

What problems is 20i solving and how is that benefiting you?

Simplicity of adding domains, hosting and clients.

Small Business (50 or fewer emp.)
Nov 05, 2023
 Source
Overall Rating:
5.0
Gary C. avatar
Gary C.
Founder & Consultant
Share
"Absolutely the best hosting provider"
What do you like best about 20i?

I've used 20i for a number of years and I can honestly say, hands-down they're the most responsive and feature-rich hosting provider I've ever used - and I've used lots. Their support team is first-class, responsive and I wouldn't hesitate to recommend them for really feature-rich, value-for-money hosting. Absolutely no issues whatsoever.

What do you dislike about 20i?

Nothing. I honestly can't fault their service, features and support.

What problems is 20i solving and how is that benefiting you?

Feature-rich, high-performance web and email hosting.

Small Business (50 or fewer emp.)
Jun 19, 2023
 Source
Overall Rating:
5.0
Lewis E. avatar
Lewis E.
Design Volunteer
Share
"Innovative & Superb Customer Support"
What do you like best about 20i?

They are 100% trustworthy, reliable, and very innovative. There panel is very easy to use and the customer support is unbeatable - they go above and beyond to help or rectify issues.

What do you dislike about 20i?

Very little. I do find the pricing to be quite steep but that's made up for in terms of customer service and brilliance.

What problems is 20i solving and how is that benefiting you?

Customer support is top tier. They are always innovating to be in a class of their own with features such as CDN, WordPress Manager, and acelleration suite.

Small Business (50 or fewer emp.)
Jun 17, 2023
 Source
Overall Rating:
5.0
LM
Luiz Eduardo M.
I
Share
"Premium and Truly Unlimited Reseller Hosting."
What do you like best about 20i?

The fact that 20i reseller hosting is really unlimited is very attractive, performance and support are other fundamental aspects that increase the company's reliability.

What do you dislike about 20i?

So far everything has been going perfectly well. Occasional issues we had were quickly resolved by the excellent support team. In these practically four years using 20i solutions without any serious incident.

What problems is 20i solving and how is that benefiting you?

During this period as a 20i customer, the implementation of the Anycast network and improvements in its own CDN have benefited the company's different users here in our country.

Small Business (50 or fewer emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
JH
Joseph Lyn H.
Founder
Share
"Second to none for service"
What do you like best about 20i?

Their service is there when you need them even for the most trivial of queries.

What do you dislike about 20i?

Some of their ad ons are based on how many you host in an all or nothing system which can get expensive

What problems is 20i solving and how is that benefiting you?

They allow me to provide a better hosting service than I ever would be able to on my own.

Small Business (50 or fewer emp.)
Jun 09, 2023
 Source
Overall Rating:
5.0
PD
Phillip D.
Founder
Share
"What an awesome company"
What do you like best about 20i?

I have been with 20i for well over 5 years now, and as a freelance website developer, I have never encountered a better hosting company. I have worked with many hosting companies, and none were on a par of 20i. I highly recommend them.

What do you dislike about 20i?

Nothing. It would be good to have phone support if possible, but the ticket system is more than adequate.

What problems is 20i solving and how is that benefiting you?

I have many clients all over the world and I love the fact that I can give each of my clients their own hosting control panel