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20i
Expect more from your hosting
4.9

( 114 )

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20i Reviews & Product Details

20i Overview
What is 20i?

The first web hosting platform you'll love. And the last one you'll ever need. 20i makes the hardest parts of deploying and managing a website easier - leaving designers/developers, businesses, and agencies with more time to focus on what they do best - growing their business. We’re committed to delivering performance that’s off the charts, scalability you can count on and advanced security out of the box for everyone, with our multi-cloud platform.

Company 20i Limited
Year founded 2016
Company size 51-200 employees
Headquarters Mansfield, Nottinghamshire, United Kingdom
Social Media
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Ask Questions about 20i
What 20i is best for?
How does 20i compare to Bluehost?
What are the pros and cons of 20i?
20i Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
20i Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 01, 2025
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114 20i Reviews
4.9 out of 5
Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
Gordon H. avatar
Gordon H.
Managing Director
Share
"Amazing Hosting Company that cares about getting things right!"
What do you like best about 20i?

Price is excellent. I'm on a reseller plan and the costs are perfect. Also, customer service has yet to let me down. I'm probably the typical person in only using 20% of the features, but I get 80% of the benefit. Very happy!

What do you dislike about 20i?

I sometimes seem to hit a problem setting up email accounts, even though i've been doing it for years. Especially with apple products, but generally, things work well enough.

What problems is 20i solving and how is that benefiting you?

The tech support gives me that extra level of help for my clients, so I never feel I'm alone in dealing with issues.

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
SM
Steve M.
Founder
Share
"The future of webhosting is now!"
What do you like best about 20i?

I've always found 20i support to be very friendly and willing to help even for things which aren't really their issue.

What do you dislike about 20i?

There's very little to dislike... Finding where things are on the control panel can be a little challenging but the whole reseller is excellent.

What problems is 20i solving and how is that benefiting you?

20i gives me the solution I need to fulfil my day-to-day job and help me earn a living.

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
AP
Arran P.
Founder
Share
"20i has revolutionised my freelance design company!"
What do you like best about 20i?

Choosing the best thing about 20i is hard, but if pushed: I'd say the Support. Regardless of your technical knowledge, nothing is too much trouble for their team.

What do you dislike about 20i?

I'm nitpicking, but It is possible to be charged twice for the same domain, once manually and once automatically. The support team was good enough to credit me (as a goodwill gesture) after the error.

What problems is 20i solving and how is that benefiting you?

I have had issues with third-party IT companies in the past. 20i has allowed me to take care of my own Web Hosting / Emails etc, even though my background is in design, not IT.

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
CI
Chris I.
Founder
Share
"Really good packages at reasonable cost. As a reseller it keeps everything in one place."
What do you like best about 20i?

Ease of use / centralised domain and package management. Great support as well.

What do you dislike about 20i?

None :). If bein greally picky, the admin area can sometimes seem a little slow but not a massive issue.

What problems is 20i solving and how is that benefiting you?

Centralised management for domains and hosting packages. Easy DNS management with the auto-entries for Microsoft 365 etc. Great file manager for hosting packages.

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best web hosting company in the UK!"
What do you like best about 20i?

The support, without question, nothing is too much trouble and responses are usually quick.

What do you dislike about 20i?

Nothing, no problems, a very reliable and trustworthy platform

What problems is 20i solving and how is that benefiting you?

They provide a simple and intuitive interface, which is generally easy to navigate - A lot of functions are streets ahead of the next best company

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
SL
Stephen L.
Founder
Share
"A trusted partner to our web design and hosting business"
What do you like best about 20i?

Their systems and service levels are the best I have encountered in over 20 years of being in this business.

What do you dislike about 20i?

Windows hosting is limited more limited, with caps on the size of available SQL Server databases.

What problems is 20i solving and how is that benefiting you?

We used to run our own servers, which took time and effort. Now we have a knowledgeable technical team just a few keystrokes away that quickly get their heads around any issues that arise and solve them - usually in double-quick time.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
AH
Antony H.
Founder
Share
"A Life Raft in a Sea of Sharks"
What do you like best about 20i?

The support offered by 20i is absolutely second to none. Through live chat and support tickets, agents are always super fast, efficinet and helpful.

What do you dislike about 20i?

My only tiny gripe would be the clone a package doesn't always work.

What problems is 20i solving and how is that benefiting you?

No reliance on cPanel is a plus - no need to pay excessive prices for software that 20i have been able to basically replace with their own, in some ways, better solution.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
SM
Silviu M.
Founder
Share
"Amazing service"
What do you like best about 20i?

The hosting is very stable and fast. The customer service is great!

What do you dislike about 20i?

I can't say nothing wrong about their services.

What problems is 20i solving and how is that benefiting you?

They offer great hosting for any business and the custoer support is there 24 hours to help you.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent and reliable service with top support"
What do you like best about 20i?

I have been with 20i since 2019. The initial migrate from my previous host was trouble free. The support team are excellent and extremely prompt and helpful.

What do you dislike about 20i?

There is nothing I dislike about 20i ... Their service and support is excellent.

What problems is 20i solving and how is that benefiting you?

If I ever have a hosting or domain issue, they are always quick to support and help solve.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Outstanding"
What do you like best about 20i?

Their customer service is a top notch, the guys there are always willing to help with any task

What do you dislike about 20i?

Nothing. I love 20i and will always recommend them

What problems is 20i solving and how is that benefiting you?

They provide hosting services for me and my clients